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    Steve Ensum
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    Donna Ensum
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    Mark Brown
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    Paul Hulatt
Our approach to selling property at Ensum Brown Estate Agents is a blending of a traditional personal service with cutting edge, real-time technology. We are well known in the Ware area for our ethical, transparent, friendly and professional service.

We have solid local knowledge in the market as well as expertise in judging value and saleability.

Ensum Brown are members of the guild of professional estate agents, enabling your property to be marketed automatically with estate agents all over
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Properties for sale
Properties for rent
Apr 24,2017
Minithumbup
Paul Hulatt
By:
Apr 24,2017
0 people found
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Such a friendly & helpful team, were there from the beginning right through to the end, nothing was to much trouble. Couldn't have asked for better estate agents! Made the process ten times easier & Paul went above & beyond to get us the perfect house! Couldn't be happier!...
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Comment on agent fees
good
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Apr 18,2017
Minithumbup
Paul Hulatt
By:
Apr 18,2017
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They say moving is one of the most stressful things you will ever do but it would have been a lot more stressful if it weren't for Paul and the teams excellent handling while selling my flat. They excel in keeping you informed and generally helping where they can even if it is way outside of their remit. They will step up and help you with everything they can. After being approched by almost every estate agent in Ware they are the one who gave me the most confidence and it really paid off....
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Comment on agent fees
Compared to other offers they are reasonable. At the end of the day you get what you pay for.
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Mar 10,2017
Minithumbup
Mark Brown
Paul Hulatt
By:
Mar 10,2017
0 people found
this helpful
I must thank mark for working hard to find us the property we wanted and keeping in touch every step of the way and trying to move things along for us as quickly as possible we appreciate all that he has done for us thank you Keith and Kim...
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Feb 07,2017
Minithumbup
Paul Hulatt
By:
Feb 07,2017
0 people found
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Just bought my new home through Ensum Brown, and have to say they went OVER AND ABOVE what they needed to do to help me with every step, EVEN after completion Paul was still contacting the seller to ask my random questions about water meters and car parking! Can't fault them at all. This was in stark contrast to one of the other Ware (and Hertford) 'leading' estate agents, who I almost went through - she tried her best to HIDE the emersion tank by leaning a load of furniture against the door, w...
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Comment on agent fees
No issue with the fees, it was only a small (low price) property, so their percentage would have been quite low, but Paul did everything he could to help.
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Jan 03,2017
Minithumbup
Paul Hulatt
By:
Jan 03,2017
0 people found
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Paul was always pleasant and patient. He gave us his best advice and was quick to get our house on the market. The office backed him up well if he was out and we were kept well informed on progress. Paul did really well to push the solicitors when needed and we exchanged sucessfully before Christmas....
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Comment on agent fees
Fees OK
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Dec 20,2016
Minithumbup
Paul Hulatt
By:
Dec 20,2016
1 people found
this helpful
My moving of house has not been without its problems, many of them, fortunately for me my choice of estate agent has been an excellent choice. Their constant support, communication and attitude has been without fault, especially Paul. Ensum Brown have filled me with confidence during my move and I would not hesitate in using them again, nor recommending there services. Thank you Ensum Brown....
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Dec 20,2016
Minithumbup
Paul Hulatt
By:
Dec 20,2016
1 people found
this helpful
I had the pleasure of dealing with Paul Hulatt of Ensum Brown, he was professional, friendly, and very helpful through the entire process of buying my new house. Well informed and communication was great... I would recommend Paul and Ensum Brown to all......
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Comment on agent fees
N/A
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Nov 21,2016
Minithumbup
Paul Hulatt
By:
Nov 21,2016
1 people found
this helpful
Paul was professional and helpful during the whole process. We appreciated how quick he got us in to view the property and how quick the offer became accepted. Thanks for all your help!...
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Comment on agent fees
N/A
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Nov 06,2016
Minithumbdown
Paul Hulatt
Steve Ensum
By:
Nov 06,2016
1 people found
this helpful
This was my first time buying a property and Paul was extremely helpful, informative and supportive in the whole process. Thanks so much for making it a great experience - would happily recommend to anybody =)...
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Oct 12,2016
Minithumbup
Paul Hulatt
By:
Oct 12,2016
1 people found
this helpful
When I bought my house off Ensum Brown 7 years ago I received a fantastic service , so when I decided to sell this year I went straight to them and I wasn't disappointed. Paul kept the process running smoothly, always keeping it touch with updates. He was helpful, professional and I had complete confidence in himself and the whole team. I would highly recommend Ensum Brown....
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Comment on agent fees
Comparative.
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Oct 12,2016
Minithumbup
Paul Hulatt
By:
Oct 12,2016
2 people found
this helpful
All the staff at Ensom Brown were extremely professional and helpful during my purchase. Paul in particular was persistent in dealing with both parties solicitors and enabled the sale to go through without any issues. I was kept informed of the situation on a regular basis and always contacted when agreed....
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Oct 02,2016
Minithumbup
Paul Hulatt
By:
Oct 02,2016
2 people found
this helpful
Paul was very helpful and accommodating enabling our purchase to go through smoothly. Paul provided a timely response to any queries we had....
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Sep 28,2016
Minithumbup
Paul Hulatt
By:
Sep 28,2016
2 people found
this helpful
Had the pleasure recently of meeting and subsequently dealing with Paul Hulatt of Ensum Brown with the selling of our house. He is without question a true professional, extremely knowledgeable and most of all a real pleasure to deal with. Nothing was too much trouble, always contactable whether the office was open or closed and he kept us up to date with the progress of the sale of the property. We were in a long chain for selling our property but Paul ensured he knew at all times where all memb...
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Comment on agent fees
Good approach to fees.
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Sep 16,2016
Minithumbup
Paul Hulatt
By:
Sep 16,2016
1 people found
this helpful
This was our first foray into the Herts area and we asked a number of estate agents for prospective properties. Paul recommended the house we eventually bought and has been thoroughly professional in all aspects. We would have no hesitation in doing business with Paul and Ensum Brown again should the need arise....
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Comment on agent fees
The fees were competitively priced
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Sep 12,2016
Minithumbup
Mark Brown
Paul Hulatt
By:
Sep 12,2016
2 people found
this helpful
I have been dealing with Mark and now Paul for some years and would not hesitate to say that this is an agency that goes above and beyond! From Mark finding the right house, even though it wasn't actually on the market at the time, through to him and Paul selling it and all the steps between, they are a pleasure to deal with. Always courteous and professional, the team are proactive, deal with issues and always return calls. I would not hesitate to recommend them in the highest terms and woul...
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Comment on agent fees
The fees are value for money, considering the service which comes with it.
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Sep 12,2016
Minithumbup
Paul Hulatt
By:
Sep 12,2016
1 people found
this helpful
Really pleased with Ensum Brown and how they handled everything along the way of purchasing our first property. A special thanks to Paul Hulatt, who kept the conveyancing process moving; dealing with both party's solicitors effectively, and answering any questions we had. We will definitely be using Ensum Brown again in the future....
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
1 people found
this helpful
Have just had a fantastic experience with Ensum Brown and with their help, found a house we are delighted to have purchased. Staff are always friendly and helpful which contributed to a pretty smooth process. Thank you so much...
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Comment on agent fees
Average fees for the area
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Aug 26,2016
Minithumbup
Paul Hulatt
By:
Aug 26,2016
1 people found
this helpful
Professional and always there to help Managed every aspect of my sale from open day to exchange with utmost respect Would not hesitate to highly recommend this bespoke local estate agent...
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Comment on agent fees
Well worth the fee for all the work involved made the sale so much easier
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Aug 16,2016
Minithumbup
Steve Ensum
Mark Brown
By:
Aug 16,2016
1 people found
this helpful
Steve and Mark offered a very professional yet friendly service for the sale of my parents home. Nothing was too much trouble and phone calls, emails etc. were answered promptly and I was always kept up to date at every point of the sale, many thanks....
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Comment on agent fees
Agents fees were fine and inline for the service offered.
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Jul 29,2016
Minithumbup
Mark Brown
By:
Jul 29,2016
1 people found
this helpful
Mark Brown has dealt with our purchase and sale with the perfect balance of professionalism and approachability. His experience within the industry has been invaluable and his 'Can do' manner has helped our move progress smoothly, despite the inevitable unexpected issues!...
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Jul 26,2016
Minithumbup
Mark Brown
By:
Jul 26,2016
1 people found
this helpful
After having looked for our new family home for two years and loosing several properties due to the underhand and corrupt behaviour of other agents it has been quite refreshing and a pleasure to deal with Mark and his team. Straight talking, friendly, honest and efficient throughout. It's never always a smooth and completely enjoyable process buying homes but the Ensum Brown team could not have done more to help us and ensure it ran as smoothly as possible. Thank you for all your help!...
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May 19,2016
Minithumbup
Mark Brown
By:
May 19,2016
0 people found
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I've been liaising with Mark at Ensum Brown now for several months regarding my house purchase and he is an absolute pleasure to deal with. He regularly contacts me and my husband to keep us updated and nothing has been too much trouble throughout the process. He always makes the time to speak to us, no matter what the day or time. In fact we've grown so accustomed to our regular chats that we're looking forward to welcoming Mark for a visit once we've settled into our new home! Dealing with En...
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May 04,2016
Minithumbup
Mark Brown
Donna Ensum
By:
May 04,2016
0 people found
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Excellent service. Very happy with all you have done for us. Would not hesitate to recommend you to a buyer, a seller or both!...
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Comment on agent fees
Good
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Apr 27,2016
Minithumbup
Steve Ensum
By:
Apr 27,2016
0 people found
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The best agent in the area - no wasted time, no frivolous viewings- proper understanding of what is required and how to treat purchasers and sellers alike....
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Comment on agent fees
Good
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Apr 19,2016
Minithumbup
By:
Apr 19,2016
0 people found
this helpful
I cannot be more grateful to Mark Brown for all his help and expertise with the selling of my Petrol Filling Station and workshops. Mark was always available and happy to answer my questions. This was a mammoth task which has been carried out successfully. Many, many thanks. I would not hesitate in using Ensum Brown again....
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Comment on agent fees
Fees were reasonable and acceptable.
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Apr 18,2016
Minithumbup
Mark Brown
By:
Apr 18,2016
0 people found
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This is the second time we have used Ensum Brow. First was to purchase our very first Home and more recently to sell it. We would recommend them highly to anyone. Mark helped us in what was sometimes a 'complicated' chain, with a very calm approach and great communication. Calls were always returned and our questions always answered. They really do go way above and beyond what you would get from your average high street estate agents. Keep up the great work....
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Comment on agent fees
Very reasonable
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Apr 13,2016
Minithumbup
Steve Ensum
By:
Apr 13,2016
0 people found
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Mr Ensum literally made my dream home possible.Throughout the whole process he has been supportive , provided insight and ,he has always been 'approachable'. His calm professional manner helped enormously during unforeseen developments. Thank you Very Much Mr Ensum....
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Comment on agent fees
Given the market and services offered good
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Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Mark provided an efficient friendly service throughout the sale process.He kept us up to date and was professional in his approach. His valuation was accurate and the house was sold very quickly.Ensum Brown's fee was competitive I would recommend Mark and his company without hesitation....
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Comment on agent fees
good
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Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
Eliot King was very professional, approachable, friendly and helpful. His knowledge of sales was spot on and he was very supportive throughout the whole process. I would definitely recommend using Ensum Brown....
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Dec 09,2015
Minithumbup
By:
Dec 09,2015
0 people found
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Elliot from Ensum Brown provided a fair valuation of the property and promptly started advertising the property with an accurate description and tasteful photos and utilising online websites. Suitable buyers were quickly found and Elliot guided us through the whole process of selling our property. Elliot and the rest of the team were always on hand if problems arose and they went above and beyond what we expected to make the sale happen. I would reccomend them to potential sellers as a frie...
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Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
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Ensum Brown secured a buyer for our property within four days of it being on the market, thanks to countless interest and subsequent viewings arranged by Rikki Heath. The process thereafter and up until exchange was smooth, with updates provided whenever they were requested. Highly recommend....
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Comment on agent fees
Very competitive at 1%. Lowest rate found locally.
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Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
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From booking the initial viewing to completion every aspect of the team's involvement at Ensum Browns was superb. Elliot and Rikki deserve a special mention, their communication was 'in time ' and coupled with their expert process management made the whole experience much less stressful than I expected. Their vast knowledge was invaluable....
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Sep 15,2015
Minithumbup
Mark Brown
By:
Sep 15,2015
0 people found
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Mark acted as agent for our sellers. He was a model of professionalism and at various stages seemed to be the only person trying to make the various sales and purchases complete. He seemed to be hardworking, unfailingly polite, and on top of the details. He had an impressive incisiveness which picked out the key issues and navigated problems on all sides. We would thoroughly recommend him....
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Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
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We have been extremely happy with all of the services with Ensum Brown. Elliott was especially helpful and always around to answer any question that we bad. Our contact for our new house was impressed with his professionalism and regular updates. We highly recommend this company....
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Jul 02,2015
Minithumbup
By:
Jul 02,2015
0 people found
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The staff at Ensum Brown are great. They are very helpful, and really do assist you in finding a property to suit your needs and budget. The care I received up to exchange was fantastic as I was regularly kept up to date by the agents and changing situation (good and bad news). They liaised well with the other agents in the chain and my solicitor. I would use them again....
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Jun 16,2015
Minithumbup
Mark Brown
Steve Ensum
By:
Jun 16,2015
0 people found
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The only word that springs to mind is total excellence!! There was nothing at all that was ever too much trouble, you felt as though you were the only customer on their books, but most importantly my personal needs came first, not the sale....
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Comment on agent fees
Extremely fair and very satisfied, unlike others who charge more and do less!!
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Apr 02,2015
Minithumbup
Mark Brown
By:
Apr 02,2015
0 people found
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Throughout the entire process - valuation to completion - Ensum Brown were courteous, knowledgeable, professional and efficient. We never felt any pressure, and they were always ready with good advice. Would thoroughly recommend them....
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Mar 31,2015
Minithumbup
By:
Mar 31,2015
0 people found
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Having dealt with Ensum Brown before I definitely wanted to use them to sell my property. As before both Elliot, and Rikki, were very professional and dealt immediately with any of my concerns. They were always very prompt at returning my calls and were keen to assist in any way they could. The sale went through as planned and I will be using them again in the future without a doubt. Best agent in Ware by far....
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Feb 17,2015
Minithumbup
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Feb 17,2015
0 people found
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We recently sold our house through Ensum Brown. Rikki and Elliot were professional and made the whole process as easy and as smooth as it could have possibly been. From the very beginning they gave good advice and they kept us informed at all stages of our house sale. We would recommend them without hesitation....
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Feb 09,2015
Minithumbup
By:
Feb 09,2015
0 people found
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Our overall experience with Ensum Brown was excellent. Elliot was very helpful and professional keeping us updated with all elements of our move at all times. I would definately recommend Ensum Brown to family ad friends....
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Comment on agent fees
Fees were not applicable.
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
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We were delighted with the service Ensum Brown provided. What appealed to us was the fact all the staff have many years of experience and know their market. The communication was excellent, Elliot in particular always got back to us and kept us informed of develpoments. His approach was always positive and upbeat. He gave us confidence that it would all work out in the end! We would highly recommend Ensum Brown as agents....
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Comment on agent fees
We were happy with the fee arrangement we agreed.
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
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I was using Ensum to sell my house after my original agent didn't appear to be working as well as I'd hoped - I was going through a divorce and selling the marital home. Unfortunately, the person who bought the property was introduced by the 1st agent so I was upset that after a lot of work Ensum didn't get the commission on my property. When the time came to buy again I had no hesitation in going to Ensum and I will be moving in next week. They made a very stressful time seem much better wit...
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Oct 16,2014
Minithumbup
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Oct 16,2014
0 people found
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I found all the staff very helpful and always received a positive response to any queries I had. They always came back to me with the most up to date information and advice. The whole team are professional, knowledgeable and friendly. I had two open days which were well organised and ran smoothly, resulting in asking price offers both days. I had confidence that they put across all the benefits of living in my home better than I could have explained myself. When there were problems furth...
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Comment on agent fees
I actually bought the property through Ensum Brown and therefore had knowledge of how they worked so contacting them to sell my home was an easy decision. They were straight forward with me and offered a good rate without messing around with bartering for the best rate. I am happy with the one per cent and feel they have earned every penny.
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Oct 11,2014
Minithumbup
By:
Oct 11,2014
0 people found
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I have dealt with Ensum Brown on two separate occasions (one purchase and one sale) and both times found them to be extremely professional, hardworking and a pleasure to deal with. They are very experienced, have good knowledge of local areas and work really hard to ensure a smooth sale. I highly recommend them!...
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Sep 29,2014
Minithumbup
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Sep 29,2014
0 people found
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We received excellent service throughout the sale process. In particular they went out of their way to deal with solicitors down the chain and kept us well informed every step of the way...
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Sep 26,2014
Minithumbup
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Sep 26,2014
0 people found
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Excellent service for both sale and purchase would recommend highly all staff very helpful calls always returned good sense of humour so glad we chose them...
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Sep 26,2014
Minithumbup
Mark Brown
By:
Sep 26,2014
0 people found
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The agent marketed the property extensively achieving a large number of viewings. Sales literature was thorough and professional. All viewings were undertaken by the agent with prompt feedback. The local knowledge of the agents was a huge asset to potential buyers during the sales process....
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Sep 25,2014
Minithumbup
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Sep 25,2014
0 people found
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Elliot has been fantastic and has made the whole process as smooth as possible. He has always helped us with every problem we have had during this process and has always come back with a solution rather than blaming someone else or trying to pass us onto someone else. We would 100% recommend Ensum Brown to anyone looking to sell their house. If we were to move again we would definitely go back as they helped us find our first home and trust what they tell us. Thanks so much Rikki and Elliot for ...
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Comment on agent fees
Agreed to lower fees when a competitor offered us a better rate
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Sep 24,2014
Minithumbup
By:
Sep 24,2014
0 people found
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Elliot was unfailingly supportive throughout the sale of our house, which was a slightly unusual and tricky to sell property. His original valuation was accurate, and Rikki's photos were excellent. We found ourselves in a long chain and Elliot was the only agent to pro-actively keep everyone informed and make sure everything progressed. I would thoroughly recommend Ensum Brown as a hard working and very professional business....
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Comment on agent fees
Elliot earned every penny of his fee. We were very satisfied.
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Sep 24,2014
Minithumbup
By:
Sep 24,2014
0 people found
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An initial buyer for the flat was found very quickly and when that fell through new viewings found two prospective buyers. Rikki gave good advice re which buyer to go with and saw through the sale very efficiently especially at the end when he worked hard to secure a quick completion. Would definitely recommend Ensum Brown in Ware for any vendor....
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Comment on agent fees
Very competitive and good value
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Sep 24,2014
Minithumbup
Donna Ensum
By:
Sep 24,2014
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Our house sale was conducted in a highly professional and efficient manner by the staff at Ensum Brown. We received regular updates and assurance throughout the whole process. Knowing that my Mum was leaving her home of nearly 50 years, Steve and Donna were especially empathetic and understanding....
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Sep 24,2014
Minithumbup
By:
Sep 24,2014
0 people found
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I had to sell my mum's home to fund the residential care that she now requires. Elliot took all the stress of this from me. He and his colleagues did all the viewings and kept me updated by phone and email resulting in a sale and completion at the price I wanted in just 6 weeks!! I have used Ensum Browns many times over the years and the service and attention to detail that they provide has remained outstanding. I have in the past and will continue in the future to recommend them to my friends...
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Comment on agent fees
All agents fees are roughly the same it\'s all about the service you receive for them and I was totally satisfied.
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Sep 23,2014
Minithumbup
By:
Sep 23,2014
0 people found
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Tenacious, responsive, efficient and a nice guy too! A pleasure to work with, highly recommended!...
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Comment on agent fees
Worth every penny
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Sep 23,2014
Minithumbup
By:
Sep 23,2014
0 people found
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From valuation through to completion I found Ensum Brown exceptionally helpful and stress relieving. Their professional yet friendly service puts them miles in front of the local competition with a very quick response time dealing with all of our queries and honest feedback which only increases the trust between client and agent. I would highly recommend Ensum Brown when selling your property as they couldn't have been more helpful for such a reasonable cost considering they almost managed our ...
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Comment on agent fees
Our agent fees were on par with the local market rate and considering the amount of extra work put in during our sale I would say they were worth every penny!
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Sep 23,2014
Minithumbup
By:
Sep 23,2014
0 people found
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I have had the pleasure of dealing with Ensum Brown recently with the sale of our property. I can honestly say that it was a pleasure dealing with both Elliott and Rikki. They were both very polite, professional and extremely informative through out the duration of our sale. I will 100% be using them in the future when we decide to up and move again :) Many thanks, Ben and Katie...
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Sep 14,2014
Minithumbup
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Sep 14,2014
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They were polite, efficient, didn't hassle us to find a property for us to move on to. They did a lot of work at the end chasing the chain of solicitors to finalise the move. In a stressful time our dealings with them are stress free....
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Jul 02,2014
Minithumbup
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Jul 02,2014
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I recently sold my property through Ensum Brown. I contacted them to let them know I was interested on putting my property on the market but I would like it to be sold whilst i was away on holiday. This was achieved in the first 3 days of my trip with 2 full asking price offers from the first 2 viewings. In the end the house achieved more than the asking price which I was more than happy with. There were 4 people in the chain and the bottom 2 people in the chain were not really playing ball with...
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May 30,2014
Minithumbup
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May 30,2014
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I can not rate the performance of Ensum Brown highly enough. Elliot and Ricki have recently helped us sell our property in Ware, which we also bought through them back in 2004 and at the same time sold our property in Hertford with them too. All three conveyancing processes would not have gone through without their expert assistance and highly professional, friendly and dedicated service to both sides of all three transactions. Wouldn't use anyone else in Hertfordshire - please open a branch in ...
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Apr 08,2014
Minithumbup
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Apr 08,2014
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Excellent service from Ensum Brown. Especially Rikki and Elliot. Kept us informed about the sale of our house and purchase of our new one. Will recomend to friends and family. Very happy with the outcome....
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Mar 04,2014
Minithumbup
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Mar 04,2014
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I sold my house and bought my new house through Ensum Brown. All the staff at Ensum Brown went above and beyond my expectations from an estate agent but Mark Brown was, and continues to be, fantastic. From putting my house on the market to receiving the keys of my new house, I received courteous, prompt, professional advice and service and it continues to this day. I have already recommended Ensum Brown and will continue to do so....
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Feb 10,2014
Minithumbup
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Feb 10,2014
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I have used a number of estate agents over the years but I can say without hesitation that I would highly recommend Ensum Brown over and above the any of the others. From initial valuation, which was fair and considered, through the viewings and most importantly the handling of the process post-offer, Ensum Brown have been friendly, professional and honest. They did not hassle me unnecessarily but ensured they kept me updated as the sale progressed. All the team were aware of the position of ...
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Dec 12,2013
Minithumbup
Steve Ensum
Donna Ensum
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Dec 12,2013
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During my time with Ensum Brown I dealt with all the staff, though mainly Steve and Donna Ensum. Without exception, each was professional, efficient, supportive and caring. I received regular feedback from vewings which was very helpful....
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Dec 05,2013
Minithumbup
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Dec 05,2013
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I LOVE ENSUM BROWN. I originally came into contact with the team in Oct 2012 when trying to purchase a property which unfortunately fell through. However the team kept in active contact with me and informed me of another property fitting our needs before it even got to market properly which we finally exchanged on yesterday (Dec 2013). Very professional, yet human approach, always working hard and long hours to ensure that the job gets done. I recommend to all....
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Dec 04,2013
Minithumbup
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Dec 04,2013
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Ensum Brown did a great job from start to finish. The property was put on the market quickly and easily and they managed to generate a lot of interest from day one and we managed to sell in short order. We also used them to buy the property we are moving into and they were very good in this respect also. We are grateful to Rikki for all the chasing he did across the chain and for pushing this transaction through before Christmas (as everyone wants to be in by Christmas) Would reccommend us...
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Nov 16,2013
Minithumbup
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Nov 16,2013
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I have been really pleased with the service I have received from Ensum Brown the staff have all been incredibly friendly and proactive and when I next come to buy or sell a property I will be contacting them first...
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Oct 16,2013
Minithumbup
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Oct 16,2013
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We bought a house through Ensum Brown and they also sold for us at the same time. We were delighted with the service from the Ware team. They followed up on queries and kept us regularly informed, continuing to offer support throughout the contract process. Earlier this year we sold another property through another local agent and the difference in service is incredible. I cannot fault the service from Ensum Brown and would highly recommend them, they are truely professional with a genuine p...
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Sep 25,2013
Minithumbup
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Sep 25,2013
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In our experiance the best estate agent in the Ware area. All the staff are very friendly, helpful and knowledgeable....
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Sep 23,2013
Minithumbup
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Sep 23,2013
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Professional and courteous conduct throughout the whole purchase process from viewing to completion in what was a fairly straightforward transaction. Were in prompt contact with myself when required and always got back to me in good time when I put a query to them. No real negative points to speak off ยขรขโ€šยฌรขโ‚ฌล“ thanks!...
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Sep 19,2013
Minithumbup
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Sep 19,2013
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This was a difficult sale due to one of the buyers in the chain being unhelpful. The agent chased things up on a regular basis and kept me informed of what was going on. They also negotiated with the other people in the chain and kept things moving. Everyone at the branch were friendly, helpful and very knowledgeable...
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Sep 18,2013
Minithumbup
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Sep 18,2013
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Mark and his team made this sale as hassle free as they possible could. My time scales for selling the property were tight and they worked with me every step of the way removing the stress of viewings and negotiations so I could carry on my day to day business. I have viewed properties with them in the past and always been impressed with their depth of knowledge and truthfulness when asked their opinions which is why I chose Ensum Brown to sell my property when the time came....
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Sep 03,2013
Minithumbup
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Sep 03,2013
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We bought and sold with Ensum Brown. They were excellent - they moved very quickly to sell our property, worked to fit with our family needs, and having the whole chain with them worked well with communicating up and down the chain....
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Sep 02,2013
Minithumbdown
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Sep 02,2013
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Overall service was good except the classic Estate Agent\'s job of communication and lack of updates. Kind Regards Mark Miller...
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By: Steve
Sep 04, 2013
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Dear Mr Miller I was sorry to read that you felt that our communication was lacking on this occasion and I have looked into this and understand that Rikki from my office has since spoken with you about this and also expressed his disappointment that you felt this way. I am however delighted that since you instructed us to market the house on the 1st June that we found you a buyer at your asking price in the first week and that you have moved before the end of August. I understand that you a ...
Sep 01,2013
Minithumbup
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Sep 01,2013
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Both Rikki and Elliot dealt with my sale. From the outset - arranging a valuation, though to chasing the chain they were responsive, professional and straight-forward. Really excellent and by far the best Estate Agents we\'ve come across. Would be my first choice next time....
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Aug 30,2013
Minithumbup
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Aug 30,2013
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The whole office have been extremely helpful. They all knew what was going on with the house purchase and the chain; if they didn\'t know they found out and rang me back with the relevant information. I have very pleased with the service and when I come to sell my flat, I will be contactly them first. Verry efficient, professional, cheerful and obliging....I would recommend them to anyone loking to buy/sell a property....
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Aug 25,2013
Minithumbup
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Aug 25,2013
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Excellent Service - Both Rikki & Elliott really helpful. When you put a call in someone always dealt with our query or gave a call back. I liked the fact that when you rang up they knew who you was and the property for sale. Would definitely use Ensum Brown again to sell a property. Thank you for your help Mr & Mrs Winn...
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Aug 21,2013
Minithumbup
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Aug 21,2013
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I am so pleased I bought my house through Ensum Brown. Rikki was a fantastic agent and worked tirelessly to make sure that the process went as smoothly as possible. Ensum Brown gave a great service and I would happily recommend them for any estate agency need....
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Aug 19,2013
Minithumbup
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Aug 19,2013
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Emsumbrown Brown\'s service was outstanding throughout the process of selling our house. When sold they alway had a full update with progress leading up to exchange. I would highly recommend them and would personally use them again....
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Aug 16,2013
Minithumbup
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Aug 16,2013
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i had no problems, the staff were polite and helpfull, the house was sold very quickly and went over the asking price after the sale the agent made phone calls, to solisitors ( mine and the buyers) to speed up the process...
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Aug 12,2013
Minithumbup
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Aug 12,2013
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I would like to recommend Ensum Brown and in paticular Rikki who from start to finish has provided a superb service. Rikki dealt with all the viewings in a very efficient way, he handled all negotiations securing an above asking price offer and then dealt very efficiently with the sale up to exchange of contracts, keeping me updated through the whole process. Donna has also been very efficient at handling all calls and updates between myself and Rikki....
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Aug 08,2013
Minithumbup
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Aug 08,2013
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This is the most professional estate agent that I have ever dealt with. Very friendly and helpfull in every way and made more of an effort then they even had too. So amazing and Rikki is so nice and help in every kind of way and really go out of his way to make everything run so smoothly. Thanks you so much for all your help and I will recomend you estate agent to everyone....
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Jul 31,2013
Minithumbup
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Jul 31,2013
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I have recently both Sold and Purchased through Ensum Brown and had Rikki and Elliot manage both processes very efficiently. They kept me up to date throughout and went over and above their responsibilities to Ensure both the sale and purchase went through as smoothly and quickly as possible. I could not recommend using Ensum Brown and Elliot and Rikki enough....
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Jul 12,2013
Minithumbup
Steve Ensum
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Jul 12,2013
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Steve Ensum is a superb agent, a genuine and kind man, very knowledgeable about the industry, always happy to help and very patient, went out of his way to assist us numerous times, provided excellent contacts for specialist property work. I cannot say enough good things about this agent and the whole team were always very professional, would definitely recommend....
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Jul 08,2013
Minithumbup
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Jul 08,2013
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I found that Elliott was honest with us from the very beginning of our enquiry. He didn\'t push us to buy the property. Once we had put in the offer for the house, both Elliot and Rikki both liaised with the vendors regarding our various issues, efficiently and promptly. Elliot in particular offered excellent advice regarding some of the issues we encountered. Overall they made the experience of buying a house as stress free as possible....
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Jul 05,2013
Minithumbup
Donna Ensum
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Jul 05,2013
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Excellent service from the start. Photos were brilliant , showing the property off to its full potential. Photos are very important and I\'ve noticed other agents don\'t seem to grasp that. Advice and support throughout no matter how busy they were. Had a constant stream of people coming to look around. Property sold in less than a month. Very happy. Thank you...
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Jul 03,2013
Minithumbup
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Jul 03,2013
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I found Rikki to be really proactive, he knew of someone who wanted to buy the property we were selling and got in touch with them. Our home was sold within the week. Both Rikki and Elliot were very helpful and never minded what they did to help out, especially towards the end when everything became fraught and frustrating, nothing was too much trouble. The whole Ensum Brown team were really very frinedly, helpful & polite...
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Jun 24,2013
Minithumbup
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Jun 24,2013
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Ensum Brown provided us with a fantastic A+ service throughout the whole process of selling our property. Friendly,efficient and professional staff, always very helpful and were always happy to take a phone call or email. Once we sold I was very impressed with the after care we received, always keeping us up to date with what was happening until the very day we completed. We will definitely use Ensum Brown again in the future....
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Apr 29,2013
Minithumbup
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Apr 29,2013
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Exceptional service from Elliot (or his colleague Rikki in his absence) throughout, made the potentially challenging sale of my property stress free, smooth and, most importantly, quick. I would not hesitate to use Ensum Brown again....
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Feb 19,2013
Minithumbup
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Feb 19,2013
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Many thanks to Rikki who provided a great service. He went to great lengths to support the sellers and buyers in this chain and enabled us to meet our time deadline. RIkki kept us informed regularly and he contacted solicitors and mortgage providers as necessary to move matters forward....
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Dec 10,2012
Minithumbup
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Dec 10,2012
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I have recently bought my house through Ensum Brown and found them to be excellent agents. They always dealt with any enquires very quickly and followed up my questions promptly, and efficiently. I dealt mostly with Ricki and Elliot in the office, or over the phone, and found them both very professional and very keen to help secure the property. I would definitely use the agents again and if I ever come to sell my house I know who I will be calling.......
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Dec 05,2012
Minithumbup
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Dec 05,2012
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Both Elliot and Rikki made my house move go really smoothly. They both managed to keep us in the loop at all times and were very professional. Thank you both for all your kind help...
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Dec 03,2012
Minithumbup
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Dec 03,2012
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From the beginning of us thinking about selling the property to wrapping things up for the completion, I was always impressed with the communication that I had from Ensum Brown. Ensum Brown were great at giving suggestions around what to do with the house to make it more marketable, were clear with their Terms and Conditions and very transparent with costs/ contracts etc. Throughout the time it was on the market, I had regular updates from the team, and they gave us feedback from every viewing. ...
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Nov 23,2012
Minithumbup
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Nov 23,2012
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EB were very pro active from the start. Elliott made the effort to value our property on the same day we called in to make an appointment. Elliott gave us sound advice about the value of our property and the impact of stamp duty on the mid priced housing market. Elliott lined up a preview for one of his existing clients who were in a strong chain free position and we had an offer within the week. Both Ricky and Elliott were efficient at chasing the purchase through and suggested steps to help ou...
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Nov 22,2012
Minithumbup
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Nov 22,2012
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We had quite a difficult sale (due to our buyer), which could have easily fallen through if not for the hard work of Rikki Heath and the help of Elliot King. Amongst other things Rikki resolved a last minute \'right of access\' issue by organising and attending a meeting between the buyer and two of my neighbours, which went on until 9pm! Rikki and Elliot were also instrumental in resolving some last minute price renegotiating by our buyer. We wouldn\'t be settled in our new home if it wasn\'t f...
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Nov 22,2012
Minithumbup
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Nov 22,2012
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Elliot was very professional and helpful from the moment we contacted ensum brown. He is very knowledgable and helpful. He would respond to our queries quickly and go out of his way to assist us. I would most certainly recommend this agency and Elliot in particular, I would also use them again in the future should we decide to ever sell. Buying a house is meant to be very stressful but ensum brown were very friendly and helpful which made the process very relaxed....
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Nov 22,2012
Minithumbup
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Nov 22,2012
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The contact with Ensum Brown started a few years when we were buying a property through them, our contact was Elliot King who was straight at all times, helpful and a pleasure to work with. Remembering our experience with EB, when it came to selling the property above, we chose them again, Elliot was the contact again and he was as helpful as ever. Whilst recently looking for a property, I have dealt with both Elliot and Rikki. Rikki is equally as helpful as Elliot. Given my experience,...
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Oct 19,2012
Minithumbup
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Oct 19,2012
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We bought and sold through this agent when we weren\'t looking to move! A house came up, we loved it, and within 2 days, we had an offer accepted on the house we wanted and had 2 asking price offers on our house.....Rikki and Elliot worked tirelessly to keep the chain of 5 progressing and proactively dealt with issues as and when they arose. If we sold again, Ensum Brown would be our first port of call - great job guys!...
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Oct 09,2012
Minithumbup
Steve Ensum
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Oct 09,2012
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We instructed Ensum Brown to sell our property having met them whilst viewing properties to purchase. From the very first contact we found all staff to be very helpful, friendly and approachable. Having experienced various other local estate agents during our search, I would say that the whole team at Ensum are on a completely different level in terms of professionalism, attitude and knowledge. They are open and honest and do not employ any pressure sales tactics. We had one purchase fall th...
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Sep 27,2012
Minithumbup
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Sep 27,2012
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Ensum Brown have offered an excellent service to me and my wife this year. We sold a flat through them in January, we then sold our house through them and also purchased our next property with them as well. I cannot fault their help and expertise during all of these transactions, making the whole process as stress free as possible. I would have no hesitation recommending them and will certainly be using them again in the future Best regards Peter Hawkins...
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Sep 27,2012
Minithumbup
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Sep 27,2012
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Have found that Ensum Brown, particularly Elliot and Ricky who have been dealing with us, have been very helpful and have given us a satisfying experience during the whole process of buying our first home. Any issues or queries we have had have been dealt with quickly, efficiently and in a friendly manner. I would definitely recommend them and would also use them again myself in the fututre....
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Sep 26,2012
Minithumbup
Steve Ensum
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Sep 26,2012
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After having a good experience with using Ensum Brown for the sale of my own house I chose them again to sell my parents property, as they were ยขรขโ€šยฌร‹ล“down sizing' after 40 years in the same home. Ensum Brown were superb in the way they arranged the sale, carrying out vetting of the viewers and their subsequent offers on the property. They also accompanied every viewing as my parents were not able to show prospective purchasers around themselves. I was always able to contact someone...
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Jun 19,2012
Minithumbup
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Jun 19,2012
0 people found
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This agency listened to what I required from a property and produced details on houses that fitted the bill. They immediately arranged viewings, where some agents wouldn\'t entertain a viewing without a few days notice. On viewings the negotiator was patient and knowledgeable and gave good advice. Throughout the sale the manager was friendly, professional and efficient. My calls were always returned and the sale was run wonderfully. I would highly recommend this agent, and would definitely us...
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May 03,2012
Minithumbup
Steve Ensum
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May 03,2012
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This was our tenth house sale over 30y+ and done at 400miles distance. Steve Ensum and Rikki Heath (who deputized during Steve\'s absence) have been the best estate agents we have ever had .. by far! They are straightforward to deal with; happy to use all communication technologies; prompt to respond; regular in their updates and cheerful! It goes without saying that they know their business, know the market and understand people. Highly recommended....
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Mar 23,2012
Minithumbup
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Mar 23,2012
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Right from the start the team really shone above other estate agents we had registered with. The property we purchased was a recommendation made by Rikki Heath and without his suggestion we may never have viewed the property. This was our first house purchase and from viewing, to offer, to completion the team were more than helpful in keeping us in the loop with developments and ensuring that all our needs were met. They made the process as hassle free as it could have been. Would recommend to...
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Mar 22,2012
Minithumbup
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Mar 22,2012
0 people found
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I received a very professional, polite yet friendly service, one with which it is hard to find fault! Telephone calls were always promptly returned and if Elliot King was unavailable other staff members were kept in the picture and could give me necessary updates. I would not hesitate using Ensum Brown in the future and would wholeheartedly recommend them. Incidentally, I have discussed Ensum Brown with other estate agents and they seem to be well respected in the industry, which speaks volum...
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Mar 22,2012
Minithumbup
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Mar 22,2012
0 people found
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The agents never ceased in finding potential buyers to view our property. Service was always prompt, reliable, professional and supportive. We really felt that they cared and we could trust them....
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Mar 01,2012
Minithumbup
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Mar 01,2012
0 people found
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Ricky ensured this usually stressful time was managed with total professionalism and kept us fully aware of all aspects of the chain from begining to end . I always felt that my best interests were being taken care of , and during the quieter weeks after the house was sold his weekly phone calls kept my mind at rest ....
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Feb 27,2012
Minithumbup
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Feb 27,2012
0 people found
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Ensum Brown were extremely pro-active in making sure everyone in a complicated chain did as they should in order for the deal to proceed and complete, often doing what other agents and parties should have been doing themselves. I cannot recommend Ensum Brown high enough....
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Jan 23,2012
Minithumbup
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Jan 23,2012
0 people found
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We were more than pleased with every aspect of service we received from Ensum Brown. When selling and buying a property there are lots of questions and information that need to be discussed between estate agents and their customers, and we found they always gave us the time of day and were very good with dealing with different issues involving our property, and we found whoever dealt with our call which wasnt always the same person still understood and gave a good responce. I always felt confide...
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Jan 14,2012
Minithumbup
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Jan 14,2012
0 people found
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I chose to use Ensum Brown as our sole selling agent after having valuation and long conversations with 6 local agents. They came across as, and proved to be, friendly, professional, understanding, reputable, knowledgeable, willing to listen, honest, experienced, truthful, approachable, human, non-pushy and likeable. They were happy to consider and discuss my thoughts throughtout the process. They weren't afriad of being honest with me. I dealt mainly with the same two members of staff, but ...
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Nov 28,2011
Minithumbup
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Nov 28,2011
0 people found
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Ensum Brown were great - we had been on the market for 3 months before we moved to Ensum Brown who were really proactive and we saw an increase in viewings immediately and had an offer on the house within a week. Throughout the sale process they have kept on top of everything and always been helpful to ensure we could move forward quickly. Highly recommend them....
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Nov 24,2011
Minithumbup
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Nov 24,2011
0 people found
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We worked with both Elliot and Rikki during our search for our first home. Elliot was very friendly and helpful and he advised accordingly when it came to putting in an offer for the property. When it came to negotiating the final sale price, naturally Elliot was a salesman in the process and we appreciated he was working on behalf of both the sellers and us, the buyers, but we did not feel pressurised or pushed into any decision we made. There is nothing worse than an over-eager, pushy sales pe...
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Areas covered
  • SG12
  • SG14
  • SG11
  • SG13
  • SG9

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01920 412200

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