eMoov.co.uk

4.90/5 rating 1818 reviews
  • 76% valuation accuracy
  • 99% recommend
  • 98% fee satisfaction
  • Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Rosanna Stubbs
    Rosanna Stubbs
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
Customer service is our passion and the central plank around which our
founder built the eMoov estate agency business. It's been a hard slog but
we have just achieved the incredible accolade of being rated as the UK's
Number 1 estate agent for customer service of over 25,800 branches.

This cements our unique proposition as being the best estate agent in the
country coupled with a very attractive, low fixed fee and 24/7 platform
technology that truly empowers our customers.

Estate agen Read full description...

New North House, Ongar Road
Brentwood
Essex
CM15 9BB
0333 121 4950

 
Sep 20,2017
Minithumbup
Harry Stoner
Harry Stoner
By: 'Maria'
Sep 20,2017
0 people found
this helpful
Excellent service throughout. Good communication with me and between departments meant everything happened very efficiently. Every member of the team was great to work with. Sold my house much quicker and easier than I thought I would....
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Comment on agent fees
very reasonable
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Sep 20,2017
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Nathan Romano
Nathan Romano
Tatiana Korotkiewicz
Tatiana Korotkiewicz
By: 'Customer1'
Sep 20,2017
0 people found
this helpful
Nathan, Leigh and Tatiana were great support. 8 viewings booked in the first few days and sold within 2 weeks. Ryan and Will were always very helpful and professional. I would use eMoov again without hesitation....
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Sep 20,2017
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Sam Berkley
Sam Berkley
By: 'Debs Everson'
Sep 20,2017
0 people found
this helpful
I am in the process of buying my first property and what is quite a stressful time has made been put at ease by how professional and understanding Sam Berkeley is, she has given me an A+ service, always there to answer my questions and made me feel totally relaxed about the whole process...
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Sep 19,2017
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Harry Stoner
Harry Stoner
By: 'Libby Edwards-Smith'
Sep 19,2017
0 people found
this helpful
Would really recommend using Emoov. We used Emoov to sell our property. Valuation and listing was a quick and easy process. Everything was tracked online and available when needed. Our agent Harry helped use through the our sale and was easily contactable. Although I was very impressed with Emoov's service, I wouldn't recxomend PCS Legal solicitors who were actually recommended to us by Emoov as they took a long time to complete the sale and were not great in corresponding with us. Thanks for ...
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Sep 19,2017
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Lisa Karabs
Tatiana Korotkiewicz
Tatiana Korotkiewicz
By: 'Andy G'
Sep 19,2017
0 people found
this helpful
I have emailed both Lisa and Tatiana asking for help and advice regarding the sale of my property and found both were extremely helpful. I have also spoken to Lisa via WhatsApp video messaging and once again I was provided with an excellent service....
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Comment on agent fees
Good
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Sep 18,2017
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Tatiana Korotkiewicz
Tatiana Korotkiewicz
By: 'Siegmar'
Sep 18,2017
1 people found
this helpful
My experience with eMoov so far, my property has just gone on the market, has been very encouraging. Tatiana has been very helpful and efficient in guiding me through the process of putting my property on the market which was a great relief for me since I am not very accomplished with computers. She leads a team which is able to take over when she deals with other clients. In all - full marks for the eMoov team!...
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Comment on agent fees
A great pull to start with eMoov.
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Sep 12,2017
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Paul Taylor
Paul Taylor
By: 'Sheps'
Sep 12,2017
0 people found
this helpful
Dismal service to the buyer. I have been trying to talk to someone at emoov on behalf of my daughter who had made an offer on a house being marketed by emoov. Numerous calls were made, nobody available, tech issues etc. Then eventually I spoke to three different receptionists all of whom were very polite and well trained in putting the caller off. They all said there were no agents available but they would ring back. They never did. When I asked to speak to a manager, they politely said there wa...
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Sep 11,2017
Minithumbup
Tom Davey
Tom Davey
Holly Shell
Holly Shell
By: 'CathyN'
Sep 11,2017
0 people found
this helpful
From start to finish I cannot fault the emoov service. Special mention goes to James Barton who handled my initial enquires, then Tom Davey, Holly Shell and Holly Gurnett who dealt with negotiations and progressed my sale. Thank you to everyone for making the sale of my house as 'stress-free' as possible....
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Comment on agent fees
Extremely reasonable.
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Sep 08,2017
Minithumbup
Sarah James
Sarah James
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Abi Crossley
By: 'Sne'
Sep 08,2017
0 people found
this helpful
All going smoothly, no issues. Agents prompt to phone back and to answer emails. Would recommend to other buyers/sellers....
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N/a
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Sep 08,2017
Minithumbup
Adam Cast
Adam Cast
By: 'Annie'
Sep 08,2017
0 people found
this helpful
We have just put our house on the market with eMoov and Adam has been the most efficient and hardworking agent we have ever dealt with. We have moved 17 times here and abroad and he is the best. Let's just hope we sell...
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Comment on agent fees
Very good but we had the discount as well
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Sep 06,2017
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By: 'Linda'
Sep 06,2017
0 people found
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Georgie Taylor was excellent when she took over from previous sales person. Kept us up to date with everything. Nothing was too much trouble....
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Comment on agent fees
Don't know as not my agent.
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Sep 06,2017
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James Barton
James Barton
Sarah James
Sarah James
By: 'Mike Betts'
Sep 06,2017
0 people found
this helpful
This is the first time I have used eMoov and I must say that I have been very impressed by their service and support. The sale was much delayed through no fault of eMoov, but they were helpful and supportive throughout. My daughter is planning to move later this year and I will have no hesitation in recommending that she uses eMoov for the sale of her apartment....
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Comment on agent fees
Very reasonable for the level of service and support provided.
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Sep 05,2017
Minithumbup
Sarah James
Sarah James
By: 'Michelle'
Sep 05,2017
0 people found
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Went above & beyond. Nothing was too much trouble. Communication was excellent & whenever i was unsure about anything Sarah was on hand with the answers...
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Sep 05,2017
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Sarah James
Sarah James
By: 'Mr Smith'
Sep 05,2017
0 people found
this helpful
Sarah was great. She always followed up any queries and always got back to me and sorted things out. Great service. Thanks Sarah...
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Comment on agent fees
good
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Sep 04,2017
Minithumbup
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Holly Gurnett
By: 'Ian W'
Sep 04,2017
0 people found
this helpful
I have dealt with Holly on a number of occasions and found her to be helpful, reliable and knowledgeable. She does what she says she will do and has an excellent telephone manner....
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Aug 31,2017
Minithumbup
Sarah James
Sarah James
By: 'Chazzy'
Aug 31,2017
0 people found
this helpful
Always on hand to answer queries and updates. Sarah provides very competent advice in a calm structured manner throughout what has been a long process fraught with buyer difficulties....
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Comment on agent fees
Excellent value and allows vendor a hands on approach, great for the control freaks out there.
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Aug 31,2017
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Sarah James
Sarah James
James Barton
James Barton
By: 'Julie'
Aug 31,2017
0 people found
this helpful
Sarah has been very pro active, especially during negotiations with the potential purchaser of my property. She was very processional and dealt with the sale very efficiently. I can highly recommended emoov to anyone who is looking to sell their home online....
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Comment on agent fees
Very reasonable compared with high street estate agents.
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Aug 31,2017
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Jessica Brill
Jessica Brill
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Timothy Hembrough
By: 'Phil'
Aug 31,2017
0 people found
this helpful
Hello Emoov, Tim Hembrough was very helpful advising me of the best package/set up, aswell as company background and future support, very professional. Jessica Brill was brill in helping me with the sale and purchase of our next property. lovely telephone manner. Very happy customer. Thank you guys all the best Phil...
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Comment on agent fees
Competitive
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Aug 31,2017
Minithumbup
Jack Troutt
Jack Troutt
By: 'David'
Aug 31,2017
0 people found
this helpful
emoov have been very helpful throughout the listing process of our flat. They are easy to communicate with, very responsive and we have been very pleased with the service to date!...
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Comment on agent fees
Very reasonable
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Aug 31,2017
Minithumbup
Harry Stoner
Harry Stoner
By: 'Melonie'
Aug 31,2017
0 people found
this helpful
Harry has been great with the sale of my house, always there if I needed him for advice. Took the stress out of moving for me. I would highly recommend and would definitely use if I move house again....
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Comment on agent fees
Good
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Aug 31,2017
Minithumbup
Harry Stoner
Harry Stoner
By: 'Gail'
Aug 31,2017
0 people found
this helpful
Great service received from Harry at Emoov. He always kept me updated on things and was very speedy with his responses....
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N/A
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Aug 31,2017
Minithumbup
Harry Stoner
Harry Stoner
By: 'ARNOLD'
Aug 31,2017
0 people found
this helpful
Harry Stoner provided an excellent service from start to finish. Very efficient, friendly service, always available to answer questions and quick to respond. Thank you...
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Aug 31,2017
Minithumbup
Harry Stoner
Harry Stoner
By: 'Goodwin'
Aug 31,2017
0 people found
this helpful
From booking the viewing to receiving the keys the service was fantastic, This wasn't the first home we looked at or the first house we had tried to put an offer in but the service was a lot better compared to what we had experienced with local estate agents in fact the service we had received from locals on the other properties was making us wish we had never decided to move . This was our first home we were buying so was not sure on what happened, After our offer was accepted. We didn't real...
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Comment on agent fees
Unknown as we were the buyer but i do get promotional emails and they look good
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Aug 31,2017
Minithumbup
Sarah James
Sarah James
By: 'Vikki'
Aug 31,2017
0 people found
this helpful
The booking system for viewings is excellent & worked very well for us as we had a lot of interest. I did have to chase for updates with our first buyers, but we were very unlucky as they didn't seem to want the house after all! With the second buyers Sarah was much more proactive in ensuring things were running like they should be & kept us up to date. She has always been very approachable, friendly & prompt at replying to all my questions!...
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Aug 31,2017
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Harry Stoner
Harry Stoner
Ross English
Ross English
By: 'Buyer/ Solicitor'
Aug 31,2017
0 people found
this helpful
I was best pleased with the estate agent Harry. I was the buyer in this transaction and despite there being a few bumps in the road relating to the legal side of the transaction he made it seem rather smooth. He dealt with all enquiries I had promptly, he would come back to me fast. I will most certainly use this agent if I sell the house. Very impressed!!...
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Aug 31,2017
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Sarah James
Sarah James
By: 'James T'
Aug 31,2017
0 people found
this helpful
Sarah works for the vendor we are purchasing from but she has been brilliant. A thousand times better than my agent and I would certainly use Emoov in the future based on Sarah's performance. She has always assisted and help chased all parties in our move to help as much as possible. Thanks Sarah...
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NA
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Aug 31,2017
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Sarah James
Sarah James
By: 'Lindsay'
Aug 31,2017
0 people found
this helpful
I would 100% recommend anyone using emoov, from the very start to the finish I couldn't have asked for anything more after a very difficult few months, I especially thank Sarah James for her help, advice, phone calls and always at the end of an email contact with me, if in the future I wish to move again I will be using emoov without hesitation and would recommend again to everyone, brilliant service...
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Comment on agent fees
Good
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Aug 31,2017
Minithumbup
Sarah James
Sarah James
By: 'Michelle'
Aug 31,2017
0 people found
this helpful
Sarah went above & beyond I'm helping sell my house. Communication was excellent & if I need advice or help was always on hand to assist...
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Aug 30,2017
Minithumbup
Sarah James
Sarah James
By: 'Laura'
Aug 30,2017
1 people found
this helpful
Emoov provided an excellent service from start to finish. Very efficient, friendly service, always available to answer questions and quick to respond. Excellent value for money....
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Comment on agent fees
Excellent value for money.
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Aug 30,2017
Minithumbup
Sarah James
Sarah James
By: 'Yasser'
Aug 30,2017
1 people found
this helpful
Sarah is willing to help with all requests and keeps communication going. She has been able to offer good advice for what has been an arduous process so far...
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Comment on agent fees
Value for money
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Areas covered
  • CM15

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 2 6 0 1382 15 285 4 104 5
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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:54 AM 26/07/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:54 AM 26/07/2017 by allAgents
Lauren Rutherford Lauren Rutherford
Team Leader 41 reviews

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Russell Quirk Russell Quirk
Director 41 reviews

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James Barton James Barton
Sales Executive 11 reviews

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Jonathan Palmer Jonathan Palmer
Sales Consultant 61 reviews

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Louise Maher Louise Maher
Team Leader for Negotiations & Progression 129 reviews

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Callum Quirk Callum Quirk
Sales Consultant 7 reviews

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Anne Coward Anne Coward
 13 reviews

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James Boult James Boult
Partner 35 reviews

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Paul Taylor Paul Taylor
Partner 22 reviews

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Benjamin Reeves Benjamin Reeves
Partner 13 reviews

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Rosanna Stubbs Rosanna Stubbs
Senior Sales Executive 15 reviews

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Ryan Smith Ryan Smith
Sales Negotiator & Progressor 68 reviews

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Lisa Karabas Lisa Karabas
 49 reviews

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Tatiana Korotkiewicz Tatiana Korotkiewicz
Customer Support Team Leader 49 reviews

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Jessica Brill Jessica Brill
Sales negotiator 51 reviews

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Kitty Carroll Kitty Carroll
Viewing Team 8 reviews

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Harry Stoner Harry Stoner
 89 reviews

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Karen Luckett Karen Luckett
Viewings Team 7 reviews

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Sarah James Sarah James
 98 reviews

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Ross English Ross English
 74 reviews

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Nancy Maher Nancy Maher
 8 reviews

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Charles Fernandez Charles Fernandez
Local Property Director 41 reviews

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Tim Harper Tim Harper
 2 reviews

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Julie Morrissey Julie Morrissey
Valuations Consultant 7 reviews

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Nicola Ford Nicola Ford
Sales Support Executive 4 reviews

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Adam Cast Adam Cast
Local Property Director 38 reviews

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Holly Shell Holly Shell
Valuation Analyst 12 reviews

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Will Coombes Will Coombes
Sales Negotiator 38 reviews

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Bryan Powis - no image available Bryan Powis
Viewings Co-Ordinator 10 reviews

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Tom Davey Tom Davey
Sales Negotiator 99 reviews

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Rosie Stubbs - upload your photo Rosie Stubbs
 0 reviews

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Leigh Smith Leigh Smith
Admin 27 reviews

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Jack Troutt Jack Troutt
 29 reviews

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Sam Berkley Sam Berkley
 51 reviews

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Megan Palmer Megan Palmer
 49 reviews

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Kathleen Taylor Kathleen Taylor
Local Property Director 10 reviews

About Kathleen I am the Local Property Director for emoov. I cover the Leeds area. View full profile
Chris pratten - upload your photo Chris pratten
 0 reviews

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Damien Ellison Damien Ellison
Local Property Directors 18 reviews

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Luica Ghahramani Luica Ghahramani
 60 reviews

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Nathan Romano Nathan Romano
Customer Support 42 reviews

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Debbie Young Debbie Young
Customer Support 0 reviews

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Tom Daley - upload your photo Tom Daley
 2 reviews

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Abi Crossley - no image available Abi Crossley
Sales negotiator and progressor 13 reviews

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Sam Clarke - no image available Sam Clarke
 0 reviews

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Timothy Hembrough - no image available Timothy Hembrough
 2 reviews

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Kelly Brady Kelly Brady
Local Property Director 3 reviews

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James Kenyon - no image available James Kenyon
 0 reviews

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Holly Gurnett - no image available Holly Gurnett
Customer Support Agent 1 reviews

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Isobel Brown - no image available Isobel Brown
Customer Support Agent 1 reviews

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Lucia Ghahramani - upload your photo Lucia Ghahramani
 9 reviews

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Kiran Ganja - no image available Kiran Ganja
Offers and Progression Manager 1 reviews

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Jayne - upload your photo Jayne
1 reviews

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Sam Berkeley - upload your photo Sam Berkeley
 1 reviews

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Georgie Taylor - upload your photo Georgie Taylor
 0 reviews

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Lisa Karabs - upload your photo Lisa Karabs
 1 reviews

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Opening hours


  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 16:00


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