• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Feb 22,2017
Minithumbup
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Feb 22,2017
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We sold our house through Emoov and have been very impressed with not just the professional standard on the selling but the after sale service which has been first rate.All the staff which we had occasion to speak to were all helpful especially Sarah who has kept us informed all the time, she is definitely one of the reasons we will recommend Emoov to anyone who needs an estate agent. Well done Sarah....
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Good
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Feb 22,2017
Minithumbup
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Feb 22,2017
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We have just exchanged contracts and couldn't be happier with the service and endless support we have received from eMoov! THANK YOU SARAH JAMES! And also thanks goes to TOM DAVEY and WILL COOMBES who often stepped in when Sarah was on leave and expertly picked up where Sarah had left off, providing us with a seamless experience. It has been a painful 18 months for us because, although we had never struggled to find a buyer, we had so much bad luck finding a reliable buyer, as every buyer we h...
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Good
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Feb 22,2017
Minithumbup
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Feb 22,2017
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I was recommended eMoov after two family members used them to sell properties, and I have to say they exceeded all expectations! First of all Adam Cast came to value my property. After I decided to go with eMoov he came back to take photographs, floorplan and virtual tour. He went through the Hero site, where you manage your advert and viewings etc. to show me how easy the it was to use. I was amazed at the quality of the photographs that he took, I couldn't believe he made my property look so ...
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Incredible, I cannot believe the price you pay for the service that you get, compared to high street agents.
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Feb 22,2017
Minithumbup
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Feb 22,2017
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I am half way through selling my home with Emoov and they have been great, I have had a few time wasters but Will Coombes and Megan Palmer have helped me along the way. Always very professional and polite, Emoov is great value for money....
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Feb 21,2017
Minithumbup
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Feb 21,2017
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James, Bryan, Nathan, Lisa, Tatiana and everyone I have been in contact with has been excellent. All of them were extremely helpful and immediately answered all my queries. The process has been easy and stress free. Amazing service!...
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Outstanding price, a fraction of usual estate agent fees and way better service than any traditional estate agent I have used in the past.
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Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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We only had Harry for the last stages of our purchase but he was an absolute God send at a very stressful time for us. I'm very impatient and he chased for updates whenever I needed them. Really helpful we just wish he had him from the start...
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Feb 21,2017
Minithumbup
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Feb 21,2017
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Will was absolutely amazing throughout our, frankly, nightmare purchase. He had complete control over the situation, put as at ease when we were stressing out and, throughout the almost 12 month period, we give credit to him for bringing this across the line. Without Will, we would definitely have given up. Sarah was also a great help and, if all of Emoov's staff are like these two, it's a great credit to the company. To Will's manager - please give this guy a raise. He is awesome. Or at least...
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Comment on agent fees
We were buyers so weren't involved in fees but they definitely earned their money
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Feb 20,2017
Minithumbup
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Feb 20,2017
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We have sold one property with the help of Sam Berkley and are very happy with the service and asked that she helps with our second we have registered with emoov. As experienced sellers we are not happy with EMOOVs recommended conveyancers and would never recommend their service or use them again....
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Comment on agent fees
Feed were good now I would think twice..
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Feb 20,2017
Minithumbup
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Feb 20,2017
1 people found
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We used emoov to purchase a property and found them professional and efficient. We didn't have too much contact with them however we had a good experience using them....
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Feb 20,2017
Minithumbup
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Feb 20,2017
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I have been delighted with the service provided by Harry Stoner and eMoov in general. Their communication has been second to none and it's been a pleasure to deal with them. I've already been more than happy to recommend friends and family to eMoov. They offer a far superior service to the usual high street estate agents, and for a fraction of the cost. It's a no brainer for me to use eMoov's services when selling your home. Well done eMoov!...
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Comment on agent fees
The fee is a great price when compared to what you would usually pay with high street estate agents.
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Feb 20,2017
Minithumbup
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Feb 20,2017
0 people found
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The entire service provided by emoov has been without fault and I couldn't recommend the company highly enough. Every staff member has gone out of their way to do their very best, including Sam. Highly recommended....
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Feb 20,2017
Minithumbup
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Feb 20,2017
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Ross was helpful prompt and professional.Wouldnt hesitate to recommend the company including its staff,I already have done now...
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Good
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Feb 18,2017
Minithumbup
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Feb 18,2017
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Excellent service. Fast and efficient responses from Ross, worked hard to move things forward and this was much appreciated. Also had good continuity from the rest of the team Holly also responded well to queries. Would recommend Emoov to any prospective buyer....
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Comment on agent fees
Fair Fees
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Feb 17,2017
Minithumbup
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Feb 17,2017
1 people found
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Exceptional service as always, Harry Stoner did an excellent job of guiding the process and providing support as needed. Highly recommended and will be back again soon!...
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Good
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Feb 17,2017
Minithumbup
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Feb 17,2017
0 people found
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Emoov were a great source of information for us - as the purchasers in a long conveyancing transaction. Both Sarah & Lucia were very efficient & kept us informed of all progress, were emphatic to our concerns & assisted in moving our transaction along smoothly & quickly! Thank you so much I will recommend Emoov to family and friends & will definitely use your company when we come to sell our property in the future!...
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N/A
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Feb 17,2017
Minithumbup
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Feb 17,2017
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Used twice now and sold my house within 3 weeks. Amazing team at Emmove. Such efficient, quick, polite staff. Nothings too much trouble. Highly recommend. Amazing price too. This Estate Agent is the future....
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Comment on agent fees
Amazing low price for an exceptional service. A third of the price i was quoted for my local agents.
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Feb 17,2017
Minithumbup
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Feb 17,2017
1 people found
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Great service, responsive and helped us complete the sale process in a timely manner. Interaction has been smooth, and we thank you for your services....
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Feb 17,2017
Minithumbup
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Feb 17,2017
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We have been impressed with Emoov from the very start. We liked the fact that we had control over our own advert and could easily make amendments whenever we liked. The staff were most efficient in responding to queries from the day of going live, through to the moment of exchange which is notably a very stressful time for all. We would like to say a special thanks to Lucia, Sarah and Holly for their help in selling our property!...
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Great value for money
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Feb 17,2017
Minithumbup
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Feb 17,2017
0 people found
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Lucia dealt with the purchase of our property. She always responded straight away to any questions that we had, especially when we were initially sorting out our mortgage offer and making an offer in the property. I would recommend this company to anyone based on the excellent service we received....
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N/A
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Feb 17,2017
Minithumbup
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Feb 17,2017
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Emoov were overall very good. They were a quick and simple way of selling a property. Megan Palmer and Nathan Romano were involved in the listing and correspondence of my sale. They were very quick to respond to questions/queries and some mistakes made were correctly quickly. I Would recommend emoov and will use again....
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Comment on agent fees
Overall cheaper, but they do have discounts available at different times of the year. Good incentives if referred by a friend.
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Feb 17,2017
Minithumbup
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Feb 17,2017
0 people found
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Lisa was great, really professional and helpful, she answered my questions fully, on point and respectfully. She had to help with a problem with the floor plan which was corrected very quickly and also with several questions I had which she answered quickly...
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Feb 16,2017
Minithumbup
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Feb 16,2017
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I was really happy with the service received from Sam Berkley, acting on the sale of my property. At crucial times prior to exchange, the communication remained professional, swift and courteous. Sam handled the majority of direct communications between the buyer and myself, which allowed me to respond to enquiries directly....
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Comment on agent fees
Extremely reasonable
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Feb 15,2017
Minithumbup
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Feb 15,2017
0 people found
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Tom was incredibly helpful at sorting out a completion date and some last minute negotiations on a busy Friday in sam's absence. Sam has also been very professional and helpful....
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Feb 15,2017
Minithumbup
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Feb 15,2017
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The Emoov Team have great especially Sam, she has demonstrated real professionalism throughtout the process, alongside polite manner and super efficency. She has been very attentive and has provided excellent liaison with the prospective buyer. The sale process is still ongoing however, the service provided to date has been exceptional. I would definitely recommend Emoov to my friends and colleagues....
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Comment on agent fees
Good
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Feb 15,2017
Minithumbup
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Feb 15,2017
0 people found
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Just the service we needed, provide the same level of support as a high street estate agent for a lot less money! Megan and Ryan dealt with my sale, they were super helpful, friendly and easy to contact for help, and they kept us updated throughout :)...
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Feb 15,2017
Minithumbup
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Feb 15,2017
0 people found
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From calling them to where we are at now I have been very impressed Sam Berkeley has been looking after my sale and has kept me well informed. If I have any questions I go on live chat and they are answered In minutes by Sam, if I'm promised a call back or email I have always had one so thanks . I was very impressed with the photographer who gave me a choice of pictures and the fact I could alter the order on line and put different picture in to attract attention was a great feature. I have ev...
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Comment on agent fees
Very good value for money .
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Feb 15,2017
Minithumbup
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Feb 15,2017
0 people found
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Ross English has been most helpful in the ongoing sale of my property. Great communication, which is essential, with a very fast response time to my queries. Highly recommended....
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Amazingly good value. I don't think I'll use a 'traditional' estate agent again.
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Feb 14,2017
Minithumbup
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Feb 14,2017
0 people found
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it was absolute pleasure to meet Kathleen she is a very pleasant and professional lady. Very helpful friendly and patient i am happy with all her advise i would like to commend her for her relaxing patient approach and her expertise in her work . it was a pleasure to meet her and because of this i would certainly recommend emoov . thankyou...
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Feb 14,2017
Minithumbup
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Feb 14,2017
0 people found
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Charles has been very clear and enthusiastic from the outset. He has taken brilliant pictures of our house. Definitely recommend. Holly has been great for sorting bits and pieces on email relating to fees, etc. Great customer service....
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Comment on agent fees
Very competitive and low
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Feb 14,2017
Minithumbup
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Feb 14,2017
0 people found
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Sam and the team from eMoov have been very helpful throughout my purchase. I'm a property professional and have encountered quite a few mediocre agents. eMoov surpassed my expectations and did a great job....
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N/A
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 2 5 0 1271 8 251 4 97 3

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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Firm rankings



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New North House, Ongar Road, Brentwood CM15 9BB
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201 i:CentreHoward Way, Milton Keynes MK16 9PY
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