5 Star Review
Aug 18,2017
By: 'David & Margaret Woodward'
Aug 18,2017
Branch: Brentwood, New North House, Ongar Road
Services: Relocation agent
Would you recommend?: Yes
Postcode: RM16
Branch: Brentwood, New North House, Ongar Road
Relocation agent
Postcode: RM16
0
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Adam Cast listed our home yesterday. We found him to be a very professional, efficient, likeable and informative young man....
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5 Star Review
Aug 11,2017
By: 'Lisa M'
Aug 11,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Sold price: £158000
Would you recommend?: Yes
Postcode: Ls26
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Sold price: £158000
Postcode: Ls26
0
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We were sceptical at first about using an online estate agent, but I'm so glad we did. It gave us greater control over the text and photos of the online advert we could set up and accept viewing bookings online directly with the viewer, without having to make phone calls and go through a third person (one less hassle).
The main thing that has made our experience stand out though is the excellent customer service. Lucia was our case handler, and she had been excellent, chasing up queries, liaisi...
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Comment on agent fees
Fees are very competitive, with regards to both physical and online estate agents.
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1 Star Review
Aug 11,2017
By: 'Chema Garcia'
Aug 11,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: Se16
Branch: Brentwood, New North House, Ongar Road
Sales (Prospective customer)
Postcode: Se16
2
people found
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Avoid eMoov, not really that different from standard estate agents. The whole experience with them has been shocking.
We were looking for an alternative to avoid standard estate agents and came across eMoov. They were very proactive to get us to signed and advertised the property with them.
We received calls from an emails from a sales representative every day. Once they got our money everything went downhill and we never heard anything from them anymore.
First of all, they got the p...
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5 Star Review
Aug 10,2017
By: 'Angela'
Aug 10,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE15
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: SE15
0
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I do not know how to turn on my computer. Woodie and Tatiana really helped me through the process. And guess what, I did it . Really straight forward , great fun. Lovely people to deal with and a lot of my calls (sorry Woodie) were out of hours and all handled effortlessly and with great patience. Seriously if I can do it you can . If putting your own piece together puts you off ( I was reluctant due to my lack of computer experience ) don't be it's very straightforward. Thank you emoov. Xxx...
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Comment on agent fees
Great
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5 Star Review
Aug 10,2017
By: 'Michael'
Aug 10,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TD11
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: TD11
0
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Provided a step by step assistance with setting up the listing - Couldn't be more helpful with a great approach.
Excellent support!!...
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Comment on agent fees
Good
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5 Star Review
Aug 10,2017
By: 'Sam'
Aug 10,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M34
Branch: Brentwood, New North House, Ongar Road
Sales (as a Buyer)
Postcode: M34
0
people found
this helpful
Ross was great in helping getting this over the line and pushing the seller's solicitors, was hard to get a hold of every now and then and a few times I had to chase, but seemed mainly due to workload and there was always someone at hand to help if Ross wasn't available, including Harry....
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Comment on agent fees
N/A
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5 Star Review
Aug 09,2017
By: 'Emily'
Aug 09,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: IP3
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: IP3
0
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I was part of a long chain and the transaction was tricky. Lucia saw my sale through to the very end. She was very responsive and followed things up quickly. I was pleased with the service I received from Emoov. I would definitely use them again to sell a house....
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Comment on agent fees
Excellent value for money.
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5 Star Review
Aug 09,2017
By: 'Robert'
Aug 09,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TR4
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: TR4
0
people found
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My initial contact with eMoov (incl Sarah) found them open minded and helpful which led me to commission them. I dealt with a range of team members (incl Ryan and Sarah), who worked seamlessly and enthusiatically.
My property in Cornwall offerred a rare opportunity for self-build and rural business so finding the right buyer was all important; eMoov achieved optimal sale for lower fee than local high street Estate Agents and telephone manner was excellent throughout, even under pressure.
Dur...
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Comment on agent fees
Excellent value compared with local high street estate agents
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5 Star Review
Aug 08,2017
By: 'Asun'
Aug 08,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Buyer)
Sold price: £135000
Would you recommend?: Yes
Postcode: LE2
Branch: Brentwood, New North House, Ongar Road
Sales (as a Buyer)
Sold price: £135000
Postcode: LE2
0
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Tom Davey was very helpful in the process of buying our new home. Always available to answer our questions ad great guidance as we are first time buyers. Very professional....
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Comment on agent fees
I am the buyer, so no fees in my side.
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5 Star Review
Aug 08,2017
By: 'Janet and John'
Aug 08,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: ST6
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: ST6
0
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Everyone we spoke to has been helpful, courteous and efficient. Have to commend John (floor plan and photos) also Anne and Tatiana....
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Comment on agent fees
Excellent value.
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5 Star Review
Aug 08,2017
By: 'lynne and rob'
Aug 08,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Sold price: £219995
Would you recommend?: Yes
Postcode: sn12
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Sold price: £219995
Postcode: sn12
0
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Great service. Got full asking price on my sale by their negotiations. Much better experience than I have had with high street agents....
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Comment on agent fees
Excellent
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5 Star Review
Aug 08,2017
By: 'Emma and Phil'
Aug 08,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG3
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: NG3
1
people found
this helpful
Harry has been brilliant from start to finish. He kept us informed at every stage and was able to help us contact buyers and solicitors when we were finding it tricky. He is very professional and we had a lot of confidence in him. He always followed through with what he said and couldn't do enough for us. Thank you so much. I would definitely recommend emoov and Harry in particular....
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Comment on agent fees
Good price for what you get. We loved being able to view and edit the dashboard with our particulars on. Also, we loved the way in which viewings and appointments were managed and sent through by text and email. It is a fantastic idea. Loved it!
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5 Star Review
Aug 07,2017
By: 'Jeremy and Tania'
Aug 07,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CO3
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: CO3
0
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We were very impressed with Adam's courtesy, integrity, and professionalism, as well as his skill in taking excellent photos of the property and drawing up the floor plan. He left us with a sense of total confidence in the eMoov process. He took time to give clear and straightforward explanations devoid of spin, and he obviously brought a wealth of experience to his role....
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Comment on agent fees
Very reasonable fee, well below what a local estate agent quoted.
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5 Star Review
Aug 04,2017
By: 'Lorraine Aabbouz'
Aug 04,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE14
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: SE14
0
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I am really pleased I made the decision to use an on-line estate agent to cut costs. No question I asked was too much trouble to be answered. Although I never had face-to-face contact I was treated as an individual and not as a number. Sam Berkeley was particularly helpful and caring - she fully recognised how stressful an experience 'moving house' can be and was always reassuring - thank you for all your help....
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Comment on agent fees
good
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5 Star Review
Aug 04,2017
By: 'karl rogers'
Aug 04,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Buyer)
Sold price: £220
Would you recommend?: Yes
Postcode: cm1
Branch: Brentwood, New North House, Ongar Road
Sales (as a Buyer)
Sold price: £220
Postcode: cm1
0
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this helpful
I have been very impressed with the level of service we have received in buying a home through Emoov. In particular Sarah james has been great with always returning a call and calling me with updatings before i had heard from my own soilictor/ estate agent, They say you get old and wiser and in this case i believe thats true.
i would recommend Emoov in the future as the service i felt was better than my own agent.
thanks again Sarah...
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Comment on agent fees
N/A i was the buyer and still got a good service.
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5 Star Review
Aug 02,2017
By: 'Ms M'
Aug 02,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: B32
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: B32
0
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I've moved numerous times & this is by far my best experience! If you want efficiency & friendly professionalism, then eMoove is the way to go. I can't fault any of the service. Takes gold standard to 'Platinum' HIGHLY RECOMMENDED!...
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Comment on agent fees
Fees, I saved half the usual costs by going with eMoove! For the best service! I will never use a traditional estate agents again.
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4 Star Review
Aug 02,2017
By: 'John'
Aug 02,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Sold price: £400000
Would you recommend?: Yes
Postcode: Ox28
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Sold price: £400000
Postcode: Ox28
0
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Excellent online platform and great for getting the house sold but felt a little let down by the lack of communication after the sale. I have sorted everything else out with other solicitors and estate agents in the chain.
Could have done with a bit of help with that part of the transaction.
It's a great concept but needs better communication....
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Comment on agent fees
Cannot fault the fees.
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5 Star Review
Jul 31,2017
By: 'Tim'
Jul 31,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LL12
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: LL12
0
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Tom always was quick and replied to any query with relevant info. No adverse comment at all. I would recommend him...
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Comment on agent fees
very low cost compared with high street agents
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4 Star Review
Jul 29,2017
By: 'Ian'
Jul 29,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RM81
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: RM81
0
people found
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We signed up with eMoov after reading online reviews and were initially impressed with our pictures, advert and the online portal. We met with several estate agents and although we felt the eMoov agent was the least trustworthy, we decided to bite the bullet and trust the reviews. However our suspicions were confirmed which led to my making a complaint about him. The admin manager who responded dealt with these concerns very quickly/proactively and we have had no dealings with him since that. ...
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Comment on agent fees
Good.
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2 Star Review
Jul 28,2017
By: 'Martin'
Jul 28,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SG15
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: SG15
2
people found
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This is not a gripe just against eMoov - the problems I encountered would have applied to any online estate agent.
We put our bungalow up for sale with eMoov who got us a buyer, a lady approaching pensioner status.
All seemed to go reasonably well, she had the survey done as did we on the house we were buying. Then several weeks after the survey , when exchange of contracts was imminent the lady suddenly got "cold feet" not because of anything wrong with the survey, just that the...
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Comment on agent fees
The fixed price deal seemed attractive but ended up getting nothing for it. A local agent may have had more success talking our buyer out of her silliness.
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5 Star Review
Jul 27,2017
By: 'Terry Hodge'
Jul 27,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: RM3
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: RM3
0
people found
this helpful
Adam was extremely helpful with the valuation process and all other aspects. Very happy with Emoov so far. Nothing seemed to be any bother and he always called me back when I had some questions....
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Comment on agent fees
Good
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5 Star Review
Jul 26,2017
By: 'Paul'
Jul 26,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M28
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: M28
0
people found
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I have been very impressed with the level of service we have received in selling our home with Emoov. In particular Ross has been a great asset to the company. Throughout the whole process Ross has dealt with any issues promptly and helped both ourselves and the purchaser complete the sale....
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Comment on agent fees
Fantastic saving on high street selling fees
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5 Star Review
Jul 26,2017
By: 'Amelia Bailey'
Jul 26,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: ln4
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: ln4
0
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Thank you Lisa, for helping me. What a star you are! You have been very helpful and patient with me today and handled all my queries with professionalism and expertise. Thank you so so much :)...
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Comment on agent fees
BRILLIANT!
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5 Star Review
Jul 26,2017
By: 'Cat'
Jul 26,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Sold price: £300000
Would you recommend?: Yes
Postcode: N15
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Sold price: £300000
Postcode: N15
0
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Hello I cannot tell how happy and relieved I am to have found Emoov. I had researched the selling process and when Damien visited he was extremely competent and made the process possible.
I am still processing how good this is and definitely would highly recommend this amazing service: friendly, knowledgeable, respectful, encouraging and problem solving... ACE...
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Comment on agent fees
Excellent I was lucky to just make it to the special offer... the stars were shining!!!
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5 Star Review
Jul 25,2017
By: 'Leighton'
Jul 25,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M28
Branch: Brentwood, New North House, Ongar Road
Sales (as a Buyer)
Postcode: M28
0
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Ross has been fantastic at handling any questions and has been quick to reply to all emails and calls. It's been a pleasure to deal with him and the experience has been much better to other local estate agents I've dealt with in the past....
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5 Star Review
Jul 24,2017
By: 'Lesley'
Jul 24,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Dl12
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: Dl12
1
people found
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Really pleased with Harry's service. He's been prompt with all questions & information. And always professional , helpful & cheerful. We would always use Emoov for any future property sales. Thank you Harry for all your help....
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Comment on agent fees
Good
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5 Star Review
Jul 24,2017
By: 'Marie'
Jul 24,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO33
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: PO33
0
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I would just like to express my gratitude to the Emoov team in general with particular reference to all those of you who have responded and been most helpful and polite as well as always patient and able to reassure. This concerns the sale of 94,St Edmunds Walk.PO334JB. Althoughwe are not yet at the end of the road yet,(contracts being drawn up to sign now). I am very impressed with the customer support throughout. I have recommended Emoov and you have another happy client with you as a result !...
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Comment on agent fees
Excellent value
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4 Star Review
Jul 21,2017
By: 'Ian'
Jul 21,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Sold price: £345000
Would you recommend?: Yes
Postcode: Cv11
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Sold price: £345000
Postcode: Cv11
0
people found
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I found Emoov very easy and straight forward to deal with in terms of getting our property on the market, arranging viewings and for providing feedback from viewings. Sarah was extremely helpful and very supportive and helped us to get a successful offer which was very close to our asking price....
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Comment on agent fees
Very competitive.
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5 Star Review
Jul 20,2017
By: 'Sadie'
Jul 20,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RM16
Branch: Brentwood, New North House, Ongar Road
Sales (as a Vendor)
Postcode: RM16
0
people found
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Received really good service from Emoov and would definitely recommend them. Harry dealt with our sale and he really went above and beyond to get our sale through even in very difficult circumstances. He always got back to me and was very professional. He's an asset to the company...
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Comment on agent fees
Very reasonably priced
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5 Star Review
Jul 20,2017
By: 'Paolo'
Jul 20,2017
Branch: Brentwood, New North House, Ongar Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE73
Branch: Brentwood, New North House, Ongar Road
Sales (as a Buyer)
Postcode: DE73
0
people found
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A bit disoriented at the beginning with Emoov, having to speak with a different person every time I contacted them, much better later on when Ross picked it up. Very kind, patience and reassuring though all the process....
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Agent Fees
eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.
We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.
Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:54 AM 26/07/2017 by allAgents
Louise Maher
Tatiana Korotkiewicz
Charles Fernandez
Kathleen Taylor
Damien Ellison
Abi Crossley
Best Online Agent in the UK 
Best Online Agent in the UK 
Best Estate Agent in the UK (Sales) 
