DJ Alexander Lettings
4.4/5, 609 reviews
83% recommended
100% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction

Property Features

No company information
D.J. Alexander | Letting and Estate Agents in Glasgow & Edinburgh

Latest Reviews

 View all Reviews 609
29th Apr 2024
reviewed by 'Kunle'
“Excellent Service offered by Chloe Mitchell and would recommend DJ Alexander...”
17th Jan 2024
reviewed by 'Aseel'
“Horrendous. Worst agency I have ever dealt with. Difficult to get hold of via phone. Complex online system for reporting ......”
9th Jan 2024
reviewed by 'Gary Gentleman'
“Kristen Flockhart (application advisor) was incredibly helpful during the process of securing my new tenancy. She went above and beyond ......”
27th Dec 2023
reviewed by 'Sajad Ali'
“I would like to thank Imran for showing me around the flat viewing nicely. Truly a great person. He was ......”
6th Dec 2023
reviewed by 'Al'
“As a new landlord I was hoping to make a little stress free money from a residentual let. WRONG, there ......”
23rd Nov 2023
reviewed by 'Niall'
“Our short 3 month stint with DJ Alexander can only be described as 3 months of disorganization, poor communication, and extortionate charges.......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £104,000 £655,000
Lettings 87% 88% £350 £3,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
136 18 321 78 17 0 17 1 12 9
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales SAL
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
DJ Alexander Lettings Image 1
DJ Alexander Lettings Branches (view all 2)
Edinburgh Lettings, EH7
Glasgow, G12

“Deposit Robbers...”

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Oct 31,2022
Minithumbdown
By: 'Abi Thom'
Oct 31,2022
2 people found
this helpful
If I could give zero stars I would. We rented for 4 years with DJ Alexander and we had lots of issues with the property (those in themselves I realise weren't DJs fault). They were slow to resolve all of them, once requiring a formal complaint ...
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“After 5 phone calls and 2 emails, still no re......”

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Oct 04,2022
Minithumbdown
By: 'Emma'
Oct 04,2022
1 people found
this helpful
After 5 phone calls and 2 emails, still no response. Appaling communication. Not once has anyone from the accounts dep answered the phone or responded to messages left. Shoddy customer care. Looking for new agents to look after my property....
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“Terrible terrible terrible...”

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Sep 08,2022
Minithumbdown
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Gill
By: 'Euan Williamw'
Sep 08,2022
6 people found
this helpful
Please note: this review is completely accurate and true and instead of being exaggerated has instead been 'dumbed down' due to the lack of energy and effort I can put into listing all the failings of DJ Alexander. The date of experience is down as ...
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“Would not reply to our emails. Getting them t......”

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Aug 03,2022
Minithumbdown
By: 'Karolina'
Aug 03,2022
1 people found
this helpful
Would not reply to our emails. Getting them to do anything was a nightmare and once we left they got on our back for the smallest things even though we moved into a MESSY apartment to begin with. Would not recommend to anyone...
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“Extremely happy with first experience with DJ......”

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Jul 22,2022
Minithumbup
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Conor
By: 'Conor Mc nulty'
Jul 22,2022
0 people found
this helpful
Extremely happy with first experience with DJ Alexander as a landlord with plenty experience. The 5 stars are really deserved especially by Conor Mc Nulty , how refreshing to deal with someone knowledgeable, punctual,helpful,professional and always pleasant. Would recommend without hesitation...
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“Awful service, no one follows up on any maint......”

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Jul 04,2022
Minithumbdown
By: 'Simon Ramsay'
Jul 04,2022
0 people found
this helpful
Awful service, no one follows up on any maintenance issues. Been waiting 2-3 months now for items in the flat to be fixed. 1. Blind in bedroom broken since we moved in on January 2022, still waiting on repair ist 4th July now. 2. Shower in bathroom, broken ...
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“Amber text me that the viewing at 16th, 12 pm......”

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Jun 16,2022
Minithumbdown
By: 'zhuoqian'
Jun 16,2022
0 people found
this helpful
Amber text me that the viewing at 16th, 12 pm. But when we get there, nobody in there and no one anwser the phone!!!!!!!!!!!!...
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“Would avoid at all costs if they didn't monopolise letting properties...”

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May 31,2022
Minithumbdown
By: 'JJ'
May 31,2022
0 people found
this helpful
It's nearly been three weeks since we've moved in (partner & myself) and we have't received an inventory so we've had to hold on to all the landlord's junk that's been taking up space. The staff take ages to respond on email and when we call ...
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“5 Star Review of DJ Alexander...”

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May 14,2022
Minithumbup
By: 'Lewis Sutherland'
May 14,2022
0 people found
this helpful
DJ Alexander are a fantastic letting agent. Their team always respond quickly to my queries and my flat was renting in less than one week on the market....
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“Personal - Professional - SuccessfulWe had ......”

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Mar 22,2022
Minithumbup
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Ben
By: 'Ben Alexander'
Mar 22,2022
0 people found
this helpful
Personal - Professional - Successful We had previously bought and sold a flat in Edinburgh, then bought our house in East Lothian with the team at D J Alexander. Therefore, we put our trust in them again to sell our house before we moved overseas. ...
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“Bad maintenance team. I...”

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Jan 16,2022
Minithumbdown
By: 'Prakrati'
Jan 16,2022
1 people found
this helpful
Bad maintenance team. I wouldn't recommend them to anyone. I faced a loss of heating in the winter which is characterized as an emergency elsewhere but nobody from their team was able to rectify or even revert to me. Really sucks. I have been contacting ...
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“AVOID AVOID AVOID!!Our rental flat flooded w......”

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Dec 07,2021
Minithumbdown
By: 'Sian angus'
Dec 07,2021
0 people found
this helpful
AVOID AVOID AVOID!! Our rental flat flooded which was no fault to our own, they couldn't of helped any less. They allowed us to live in a flat with no floors and damp for 3 months and not only did we have to pay £975 a month ...
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“Thank You...”

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Oct 05,2021
Minithumbup
By: 'Louis'
Oct 05,2021
0 people found
this helpful
Was extremely impressed with the service I got from the staff at DJ Alexander. They were extremely helpful and attentive throughout....
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“DO NOT TOUCH - Worst letting agent in Edinburgh....”

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Sep 10,2021
Minithumbdown
By: 'Douglas'
Sep 10,2021
2 people found
this helpful
Worst letting agent in Edinburgh. Had a number of property's interested in. Single handedly lost £1000's of rent for your clients by never answering your phone or returning calls and emails. Had a viewing booked after weeks of being ignored only to have to show ...
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“Totally unresponsive...”

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Sep 07,2021
Minithumbdown
By: 'Matt'
Sep 07,2021
2 people found
this helpful
Potential renters here. An interesting property came up - the most expensive one they are listing - and so I made contact through their website. 2 days later I heard nothing, so I phoned. The phone wasn't answered for 20 minutes, and when it was, I was ...
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“Terrible experience, wasted my time...”

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Jul 29,2021
Minithumbdown
By: 'Francesco'
Jul 29,2021
1 people found
this helpful
Terrible. They asked me to send all my personal documents before to agree to let me visit the flat. We scheduled the appointment and I had to take time off work for that. Less than 24h before the visit they cancelled it without giving any ...
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“Inconsiderate to prospective tenants. Notifie......”

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Jul 27,2021
Minithumbdown
By: 'Joe'
Jul 27,2021
1 people found
this helpful
Inconsiderate to prospective tenants. Notified by text without warning that property was let after arranging viewing for earliest availability at some inconvenience because we are moving long distance....
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“Fantastic Customer Service...”

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Mar 25,2021
Minithumbup
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Catherine
By: 'Collete'
Mar 25,2021
0 people found
this helpful
I have been using D J Alexanders to rent out my property for years and they are first class. They inform me of any repairs needed immediately and advise me of the best way forward. My flat is never empty for long and they are ...
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“Efficient, professional, and friendly service...”

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Dec 01,2020
Minithumbup
By: 'Christopher'
Dec 01,2020
0 people found
this helpful
Making the arrangements for our shower to be replaced was quick and efficient with DJ Alexander. The work was carried out in a friendly and professional manner by Morningside Showers - can't ask for better service from either company. Big thanks to David Harcus at ...
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“David Harcus was quick to confirm the fault a......”

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Nov 10,2020
Minithumbup
By: 'Sean'
Nov 10,2020
0 people found
this helpful
David Harcus was quick to confirm the fault and pass to Maintenance. Comms with engineer were great and fixed quickly....
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“Issue with electric shower pressure resolved ......”

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Jul 23,2020
Minithumbup
By: 'Graeme'
Jul 23,2020
0 people found
this helpful
Issue with electric shower pressure resolved within 24 hours thanks to David Harcus and Morningside shower engineer! New hose and head did the trick Thank you!...
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“I had a faulty hoover in my rented property f......”

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Jul 10,2020
Minithumbup
By: 'Hamza'
Jul 10,2020
0 people found
this helpful
I had a faulty hoover in my rented property for which I emailed the property agent. I was very impressed by the quick turnaround from David who logged this in the system and had a replacement hoover delivered to my flat within 24hrs. This is ...
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“Had a leaking bath tub pipe. Sent an urgent e......”

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Jun 30,2020
Minithumbup
By: 'Kweku'
Jun 30,2020
0 people found
this helpful
Had a leaking bath tub pipe. Sent an urgent email to the maintenance department and was immediately responded to by David Harcus. An engineer was dispatched and came over to fix it twi days after....
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“Maintenance of the flat...”

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Jun 27,2020
Minithumbup
By: 'lewis'
Jun 27,2020
0 people found
this helpful
The boiler broke and the response time for taking care of the situation and getting a contractor was really quick. Was very simple and easy especially during lock-down....
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“I unfortunately snapped the power cord to my ......”

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Apr 01,2020
Minithumbdown
By: 'stephen'
Apr 01,2020
0 people found
this helpful
I unfortunately snapped the power cord to my shower, I reported it and a contractor was contacted by David Harcus and the change over all dealt with in the same day. Very pleased with this speedy turnaround...
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“Excellent service from all the staff. It is ......”

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Mar 27,2020
Minithumbup
By: 'Gillian'
Mar 27,2020
0 people found
this helpful
Excellent service from all the staff. It is actually our son who is the landlord but as he is in London we have been doing all the work on the flat and liaising with the staff from D.J. Alexander on various matters. We have ...
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“Big noticeable step up in quality from my pre......”

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Mar 17,2020
Minithumbdown
By: 'Craig'
Mar 17,2020
0 people found
this helpful
Big noticeable step up in quality from my previous letting agency Everyone comes across with professionalism in their manner Would be happy to recommend...
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“Having dealt with DJ Alexander over several y......”

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Mar 07,2020
Minithumbup
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Deirdre
By: 'Stuart'
Mar 07,2020
0 people found
this helpful
Having dealt with DJ Alexander over several years for both letting and sale of my property, my experience has been nothing short of exceptional. From my initial contact with Melinda and Deirdre in the letting team to Greg in sales and finally with Neill Bukes ...
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“I own a rental property in Edinburgh and not ......”

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Mar 07,2020
Minithumbup
By: 'George'
Mar 07,2020
0 people found
this helpful
I own a rental property in Edinburgh and not living locally, I needed to appoint an agent to manage the property for me. DJA have been first class to deal with and always kept me in the picture and responded promptly to emails. Some repair ...
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“Thank you - Laura McTaggart !!...”

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Feb 27,2020
Minithumbup
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Laura McTaggart
By: 'Shannon'
Feb 27,2020
0 people found
this helpful
Couldn’t thank our agent Laura McTaggart enough! She was incredibly helpful and made the whole application process smooth and stress free. Every question/query I had was responded to very quickly...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact us on 0141 333 1345.
Last updated at 2:07 PM 02/07/2018 by allAgents

Awards won by DJ Alexander Lettings

Regional Awards won by DJ Alexander Lettings

Individual Branch Awards

Edinburgh, EH7



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