100% lettings valuation accuracy
99% lettings fee satisfaction
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Latest Reviews
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1st Sep 2023
reviewed by 'Paul Broomfield'
20th Jun 2023
reviewed by 'Martin'
14th Mar 2023
reviewed by 'Jayne'
16th Feb 2023
reviewed by 'Naomi Marks'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £525 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 2 | 5 | 1 | 45 | 1 | 40 | 2 | 17 | 9 |
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Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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DDM Residential Branches (view all 6)
Sep 15,2023
Sep 15,2023
0
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Excellent service from DDM Gainsborough and their staff throughout a very lengthy process.
Professional service provided from the outset by manager Alex, Natalie and then Emily. Always kept informed and given sound advice. All lovely and helpful professional staff. Pleasure to work with.
TIP: Feed ...
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Sep 01,2023
Sep 01,2023
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Excellent service keeping me informed at all times staff were warm and friendly It was never too much to keep me informed of progress....
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Aug 03,2023
Aug 03,2023
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Doug and the team at Grimsby are professional, friendly, approachable and helpful. Doug kept me updated throughout the process and constantly liaised with the buyers solicitor. Advert was clear with good photographs and I had an offer within a fortnight. Would certainly use Doug and ...
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Jun 20,2023
Jun 20,2023
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Time wasters, Gainsboro branch couldn't even be bothered to keep an appointment for a valuation, roll on the internet for these lot to suffer in the sales for the future when times become harder for this type of organisation...
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Mar 14,2023
Mar 14,2023
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Kate and Emily at the Barton office have been fantastic! They have been proactive in selling our house and conducted all the viewings. They are both friendly and supportive and acted professionally throughout. Would definitely recommend....
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Feb 16,2023
Feb 16,2023
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I spoke to a women named 'Lauren' on the phone. I was looking for some advice on how to go about looking for a new property as im a first time buyer! Lauren took her time, gave me advice and she as so understanding of ...
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May 10,2022
May 10,2022
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Unprofessional, disrespectful, disregarding to tenants. Would not recommend to a gold fish. Waste of time and the staff are beyond anything I have ever whitenesses before, complete lack of communication and do not care about their tenants only bothered about themselves and money....
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Apr 20,2022
Apr 20,2022
1
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Shocking.
Disagreeable. Unprofessional. Rude and aggressive. Absolute everything you do not want from an estate agent. Do not waste your time or money. We will be taking legal advice....
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Dec 07,2021
Dec 07,2021
1
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Have to agree with previous.
No replies from Brigg or scunthorpe, just rude and really ignorant to not reply.
Glad to have found this our before getting a property rather than during....
Will look elsewhere with people who are interested in delivering customer satisfaction....
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Dec 08, 2021
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I understand you are busy and can't chase people but you can reply to emails or leave voicemail out of courtesy, I emailed twice after the initial enquiry, but there again if you had just left a voicemail stating this I wouldn't of had to leave bad feedback!
I work nights and I'm busy too, when I enquired I was on my 3rd night shift and had 3 more to do, when I get up your office is closed! ...
Sep 14,2021
Sep 14,2021
1
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IGNORANT - Dont contact them because they dont respond. There are others. Get in touch or Email goes unanswered today...
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Jan 04, 2022
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I agree, I wouldn’t bother with them full stop they’re a shocking company to deal with! ...
Dec 14,2020
Dec 14,2020
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Our house was put on the market with DDM an offer was put in within 48 hours which we accepted. It has taken 19 weeks to get to the completion date with covid and banks etc but Katie and Natalie have been great keeping us updated and ...
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Dec 07,2020
Dec 07,2020
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Katie and Natali was excellent through out the process. I was fully satisfied since the begining. They used to update me on weekly basis....
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Nov 26,2020
Nov 26,2020
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Katie and Natalie were incredible!
Living on a main road near a school, we didn't think our property would sell quickly. Katie came round and took all the photos we wanted, Natalie put the property up for the price we wanted, and the house was ...
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Oct 26,2020
Oct 26,2020
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Bought & sold with DDM this time, Doug & team at Grimsby and Kelly & team at Barton both brilliant, on the ball and great communication....
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Oct 30, 2020
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Thank you for your lovely review Amanda, it was a pleasure to find your new home for you ...
Aug 03,2020
Aug 03,2020
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Our property was on the market for quite some time before DDM Gainsborough became our agent and very quickly they had lots of viewings booked in. The property took a while to sell, due to the first two sets of buyers pulling out last minute ...
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Feb 12,2020
Feb 12,2020
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The DDM staff at Barton upon Humber were very professional: appointments were kept promptly, and potential buyers shown round my property. The house was a little difficult and unusual but DDM found a buyer remarkably quickly and achieved a most satisfactory sale and price. I ...
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Feb 12, 2020
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Thank you Mr Mann for your kind words, it was an absolute pleasure and delight. ...
May 07,2019
May 07,2019
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After selling our property through the ddm auction service we are very pleased.
Nothing was too much trouble all the girls were very helpful and made it stress free I would highly recommend the Brigg branch
Monique Claire and kiah...
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Comment on agent fees
Fair
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Feb 12,2019
Feb 12,2019
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Having had my property up for sale with another agent for nearly a year we decided to swap to DDM after being recommended . Wow what a difference very proactive in finding prospective buyers and an offer within a few months. Although this sale wasn't without ...
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Comment on agent fees
GOOD
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Apr 07, 2019
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Hi Dawn.
Thank you very much for the kind words and wonderful review. If we can ever help you again you know where we are. ...
Jan 17,2019
Jan 17,2019
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Humble apologies for the delay! I would like to thank you all so much for all your help re my recent purchase of 18 Park Hill Kirton in Lindsey. At times I was afraid of becoming devoid of my wits ! It went on and on and ...
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Comment on agent fees
Good
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Apr 07, 2019
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Thank you for the 5 star review. ...
Mar 26,2018
Mar 26,2018
2
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Staff were unprofessional throughout the whole process. When viewing a property we were told "you are lucky you came today as the last time I came the vendors were both drunk". Since the vendors were paying for their services I think this was very unprofessional. ...
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Apr 07, 2019
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Firstly my apologies for this being the first response you have had. I am personally responsible now for overseeing this branch and want to assure you things will change and DDM pride ourselves on our customer service. The team has changed and hopefully we can change your opinion. If you would like to discuss anything then please call the office and leave a message for me and i will call you back. ...
Mar 03,2018
Mar 03,2018
7
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Hugely disappointed in this company who over priced our property to sell which then inturn didnt create any viewings. The person who came to do the EPC rating was in my opinion totally unprofessional and thought he could barge around my house.
I had to ...
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Apr 07, 2019
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Hi Jayne,
My apologies for this being the first response you have had. We are sorry you had a bad experience with us at DDM. With regards to the offer, by law we have to put all offers forward we receive this could have been by someone who previously viewed the property. The communication isn't acceptable and i will make sure this improves. ...
Feb 16,2018
Feb 16,2018
7
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LANDLORDS AVOID AT ALL COSTS!!! They will send GAS AND CARE round to your house. Gas and care have a contract with DDM, and have a reputation for ripping people off. But DDM don't care about that, they still use them cause they are cheap, ...
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Comment on agent fees
Terrible, sending clueless scruffy people round to wreck my house
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Dec 04,2015
Dec 04,2015
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Excellent communication throughout and regular prompting of the solicitors to ensure a speedy sale for us. Fran and Emma remained patient, explaining the full process and kept us fully informed along the way....
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Mar 13,2015
Mar 13,2015
1
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The following is positive feedback for Francesca at the Gainsborough branch of DDM.
I have just moved into a property I am renting through DDM and want to offer my thanks to Francesca for being very patient, helpful and keeping me informed.
What made it ...
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Feb 06,2015
Feb 06,2015
1
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I cant thank Diane and Doug enough for the effort they went through to sell my property.Diane has excellent communication skills ,telling you exactly what is going on, with honest reliable advice if you are hesitant about anything.Doug really pushed to sell my ...
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Comment on agent fees
acceptable
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Jan 30,2015
Jan 30,2015
2
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Both members of staff went far beyond the call of duty to assist us. They were both ourtesous, extremly helpful and all in all fantastic...
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Jan 22,2015
Jan 22,2015
1
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From the initial valuation through to the accepting of n offer after only a few days on the market!
We as vendors have found all staff at DDM friendly, approachable and knowledgable on all aspects of the selling process. They have been prompt, efficient and ...
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Jan 22, 2015
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Thank you for your kind review Abi, Kind regards, Callum. ...
Jan 17,2015
Jan 17,2015
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Mathew is very professional and so friendly with his customers. No problem is too much trouble. He made sure the whole purchase went smoothly. First class and thank you...
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Apr 07, 2019
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Good Morning Linda. I am just looking back over previous reviews and noticed your positive words towards Matthew, which is great but you only gave us 1 star. Am i correct to assume this should be 5 stars? ...
Dec 08,2014
Dec 08,2014
1
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Excellent work by these really helpful staff.
They were more helpful than our solicitors and always happy and cheerful on the phone.
Many thanks Rich & Di....
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Dec 08,2014
Dec 08,2014
2
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DDM at Barton were very professional and pleasant and kept us informed all the time. Louise chased up anything that needed sorting and even made sure that the Solictors were doing what they should. I would not hesitate to use DDM in the future if ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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