• Robert Shuttleworth
    Robert Shuttleworth
  • Daniel Gibson
    Daniel Gibson
  • Steven Hockley
    Steven Hockley
  • Ellie Marsh
    Ellie Marsh
  • Jayde Ingram
    Jayde Ingram
  • Guido Pani
    Guido Pani
  • Jason McKenzie
    Jason McKenzie
  • Joe Hill
    Joe Hill
  • Susie Fishenden
    Susie Fishenden
  • Lewis Heeran
    Lewis Heeran
  • David Head
    David Head
  • Grant Nicholls
    Grant Nicholls
  • Jackie Read
    Jackie Read
  • Tom Street
    Tom Street
  • Michelle Fox
    Michelle Fox
  • Steve Nuttall
    Steve Nuttall
  • Mark Cooper
    Mark Cooper
  • David Sargent
    David Sargent
  • Callan Pang
    Callan Pang
  • Robert White
    Robert White
  • Andrew Fagan
    Andrew Fagan
  • Neil Parlour
    Neil Parlour
  • Perry Brown
    Perry Brown
  • Paige Barber
    Paige Barber
  • Georgie Harper
    Georgie Harper
No description available.
Dec 03,2016
Minithumbup
By:
Dec 03,2016
0 people found
this helpful
David was very helpful initially, and appeared to be more on the ball than other agents I had tendered for the property. Got a significant number of viewings in the first week, David always kept in touch and made us aware of where we were. Once sold David quickly sorted any issues and ensure momentm was maintained Rico ensured excellent communication on viewings, thank you Very happy...
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Comment on agent fees
Very competitive, no issues.
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Steven, was very helpful in finding us the house, which suited our requirements perfectly. We are impressed by his positive and professional approach in helping us....
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By: Coopers Residential
Dec 01, 2016
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Thank you for the review Tarun, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
I have dealt with a fair few agents throughout my time however Ross exceeded even my expectations. Friendly, professional and totally helpful in every way. In fact Ross was so great I even popped a box of chocolates to him and the team for all their help. What a lovely team of professional estate agents at Coopers. Thanks so much, Lee...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Coopers Residential
Dec 01, 2016
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Thank you also for this review Lee! As mentioned, if you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
We are still in the process of buying a house from Coopers and Joshua was very understanding and helpful (although the attention and the speed of replies slows down further you are in transaction, it seems). Josh was very flexible with the times and accommodated our needs very well. Good in communication to set the expectations if not available which is very important when you feel a time pressure. Very happy with the service and would definitely recommend to a friend....
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By: Coopers Residential
Dec 01, 2016
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Thank you for the review Tanya and best of luck with the purchase of your new home! If we can be of any further help, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Michael is very professional, responsive, helped me find new tenants in 2 weeks. Aleays available, happy to answer questions and channel them to the right people at Coopers. Well done, Michael...
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By: Coopers Residential
Nov 30, 2016
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Thank you for the review and thank you for choosing Coopers to handle the rental of your new property. We look forward to continuing to work with you! Best wishes, Coopers Residential.....
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
We were assisted by Michael and it was very good customer service. He was helpful and always responsive for any queries. Very professional and polite. Good work Michael....
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By: Coopers Residential
Nov 30, 2016
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Thank you for the review Prakash, we wish you all the best of luck in your new home! If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
I had the pleasure of being shown some rental properties by Melissa Kerrison from Ruislip branch and felt that I had to write and thank her for her excellent customer service; an un-rushed, friendly, courteous, helpful and knowledgeable approach and truly a credit to Coopers and her profession! Thank you Melissa!...
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By: Coopers Residential
Nov 29, 2016
View all comments (1)
Thank you for the review, we wish you all the best of luck in your new home! If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
It was great to buy a property through cooper.staff is very helpful.speciely mr joshua done good job.i will use their service in future....
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Was this helpful? Yes
By: Coopers Residential
Nov 29, 2016
View all comments (1)
Thank you for the review and congratulations on the purchase of your new home! If we can be of any further help, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 29,2016
Minithumbdown
By:
Nov 29,2016
0 people found
this helpful
Refusal to provide information that in no way impacts my tenancy agreement. After 3 emails send to Ross regarding email, no response. Spoke on phone was assured it wouldn't be an issue and again request was not dealt with. I ended up emailing the generic mailbox for a response to which the Area letting manager again could not assist with a simple request. Citizens Advice are now involved and assisting me with where I can proceed with this legally because there is nothing in my tenancy nor is the...
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Comment on agent fees
Ross did not bother to respond to emails (3 I sent) I then emailed a generic mailbox and was meant by Grant Nicholls who said it wasn't policy to provide requested information then back tracked and advised there was no written policy (which one is it)
Was this helpful? Yes
By: Coopers Residential
Nov 30, 2016
View all comments (1)
We are sorry to see that you feel the need to write the review and would like to comment with the following. We have not refused to provide any information requested. We have explained on a number of occasions that we do not have the account details displayed for the account that the rent is paid from. As this is a voluntary payment from yourself and not a payment we are taking from your account. We have offered to contact the office you require the information to be given to and give full d....
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
We tried several other estate agents to sell our house in the Ickenham area. But it was Coopers, under the stewardship of Russell Jones, that proved to be successful. We were very impressed with this estate agent, and would be happy to recommend....
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Comment on agent fees
We believed the fees to be fair.
Was this helpful? Yes
By: Coopers Residential
Nov 28, 2016
View all comments (1)
Thank you for the review and thank you for choosing Coopers to sell your property for you. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
We purchased a bungalow through coopers and dealt with Russell.He was always very helpfull and efficient. when ever he said he would do something ,he was true to his word and got it done. We would recommend coopers and Russel to any ,future buyers or sellers....
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By: Coopers Residential
Nov 28, 2016
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Thank you for the review Mr & Mrs Webster and congratulations on the purchase of your new home! If we can be of any further help, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Courteous, efficient and great to work with. Have used this agency for some time and appreciate the relationships they build with their clients. Will continue to use them for my lettings...
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Comment on agent fees
In line with market rates
Was this helpful? Yes
By: Coopers Residential
Nov 25, 2016
View all comments (1)
Thank you for the review and thank you for choosing Coopers to handle the rental of your new property. We look forward to continuing to work with you! Best wishes, Coopers Residential.....
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Professional, personable, helpful and efficient. Impressive attention to detail. daniel is also a good communicator. I wholeheartedly recommend coopers residential. I have nothing but praise for coopers residential....
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By: Coopers Residential
Nov 24, 2016
View all comments (1)
Thank you for the review and congratulations on the purchase of your new home! If we can be of any further help, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Great agency! Very smooth process and extremely responsive. We thought it would be a hard buying our first house, but coopers made it seem a lot simpler and easier. If we were to move again in the future, I'd hope to be speaking to Daniel Gibson or Ellie Marsh again. Really nice people, that makes an effort in their work....
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Comment on agent fees
We were buyers so there weren't any fees.
Was this helpful? Yes
By: Coopers Residential
Nov 24, 2016
View all comments (1)
Thank you for the review Christine and congratulations on the purchase of your first home! If we can be of any further help, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Full profesional.easy going and friendly person. Always was there to help. All process went quick and smoothly withuot any difficulties. Thanks for everthing!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Coopers Residential
Nov 23, 2016
View all comments (1)
Thank you for the review Michal and Joanna, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
My tenancy agreement process was done through Alexander King who has been extremely helpful throughout the whole process and has made sure that thw handling was carried out smoothly. Extremely professional and a friendly person. Really appreciated all the help from Alex. Keep up the good work!!!...
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Comment on agent fees
He deserves a good reward for this hardwork !
Was this helpful? Yes
By: Coopers of London
Nov 22, 2016
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Thank you for the review Karan, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Callan's provided excellent service for us when moving out of our property and promptly resolved the minor issues we had with our deposit. Thank you Callan...
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By: Coopers of London
Nov 22, 2016
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Thank you for the review Gavin. If you have any further questions or queries please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
David Sargent was my first point of contact for sale. He had a very good knowledge of the market and I was confident of his valuation and sales strategy. As soon as I received an offer Paige was my point of contact and did an excellent proactive job, chasing buyers and buyers solicitors as needed to keep things moving. She kept me regularly updated, and was ably supported by Claire. Together they are a great team and I have no hesitation in recommending them....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Coopers Residential
Nov 18, 2016
View all comments (1)
Thank you for the review Michael and thank you for choosing Coopers to sell your property for you. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Callan is excellent. Kept me up to date every step of the way and returned emails promptly. Very impressed and would deal with Callan again....
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Comment on agent fees
Fees ok.
Was this helpful? Yes
By: Coopers of London
Nov 18, 2016
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Thank you for the review, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers of London.....
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Ryan is extremely helpful and proactive when it comes to responding to issues with the property. Recently a contractor was on site within a few hours of contacting Ryan, which is very prompt....
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Comment on agent fees
As a tenant, I cannot comment on the agent's fees
Was this helpful? Yes
By: Coopers Residential
Nov 16, 2016
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Thank you for the review Nick, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
A really positive experience dealing with Perry over the last few months- he was always on hand to answer any questions and keep us updated on the process. Having exchanged, we can't wait to enjoy our new home. Thank you!...
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By: Coopers Residential
Nov 15, 2016
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Thank you for the review Ujita and congratulations on the purchase of your new home! If we can be of any further help, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
He is very polite, helpful,efficient and knowledgeable sales manager. He helped me to put my offer forward in a most effective and impressive way.He provided with an excellent service....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Coopers Residential
Nov 15, 2016
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Thank you for the review Mrs Abbi and congratulations on the purchase of your new home. If we can be of any further help, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Kayleigh is hepful and professional. She recommends and advise. And with her friendly attitude she makes looking for a place much less stressful....
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Comment on agent fees
Good
Was this helpful? Yes
By: Coopers Residential
Nov 14, 2016
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Thank you for the review Diana, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Initial contact to ascertain, general fees and working practices was delivered professionally and it is clear that the company wanted the business. Throughout the process Joe and Paige kept us informed on a very regular basis and did everything they could to help the sale proceed as quickly as possible. They went out of their way (where others were failing, ie. solicitors) to ensure the business flowed as quickly as possible. The staff were courteous and I would highly recommend them....
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Comment on agent fees
The fees were competitive
Was this helpful? Yes
By: Coopers Residential
Nov 14, 2016
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Thank you for the review Malcolm and thank you for choosing Coopers to sell your property for you. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
After previously having had a traumatic experience with a different lettings agency i had lost all faith within every estate agent, however, Robert Shuttleworth from Coopers Lettings restored that faith quickly within the early periods of an email conversation. Robert was very honest and always had any information we needed at hand even the tricky answers he really went above and beyond to make this process as simple as possible for us. Roberts negotiating skills where clearly un rehearsed but w...
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Comment on agent fees
GOOD
Was this helpful? Yes
By: Coopers Residential
Nov 14, 2016
View all comments (1)
Thank you for the review Giancarlo and Leanne, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
Punctual, very nice, kind and polite person. Great service, and professional attitude since first appointment until the keys in my hands. Quick responses to email requests....
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By: Coopers Residential
Nov 14, 2016
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Thank you for the review Nerijus, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Steven was very helpful to my girlfriend and I during our search for a property to rent and has been quick to respond whenever we required assistance. We would certainly recommend him....
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By: Coopers Residential
Nov 10, 2016
View all comments (1)
Thank you for the review Trevor, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
We've been renting our property with Coopers Residential for 3 years now and we are still provided with a first class service. Steven is a pleasure to work with - friendly, professional and very efficient. Communication by e-mail and phone are excellent and Stevens experience in property/lettings is solid. We'd recommend Coopers if you're buying, selling, or renting as their service is an easy 5 Stars. Thanks Steven...
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Comment on agent fees
Good
Was this helpful? Yes
By: Coopers Residential
Nov 10, 2016
View all comments (1)
Thank you for the review Adam and Rebecca and thank you for choosing Coopers to handle the rental of your property. We look forward to continuing to work with you! Best wishes, Coopers Residential.....
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
*****Kayleigh Julien***** Very professional and meture individual. I would say THE BEST CUSTOMER SERVICE offered by Kayleigh, which helped me in moving and getting settled down in a new place with comfort and confidence Γ°ΕΈβ€˜ΒΓ°ΕΈβ€˜Β...
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Comment on agent fees
Good
Was this helpful? Yes
By: Coopers Residential
Nov 10, 2016
View all comments (1)
Thank you for the review, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
I would just like to say thank you to David and Robert for the sale of my mothers property in West Drayton, as I live 70 miles away it was important that this was all handled as smoothly as possible . Both David and Robert we excellent keeping me up to date at every stage and made the whole process as painless as possible....
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By: Coopers Residential
Nov 10, 2016
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Thank you for the review Michael and thank you for choosing Coopers to sell your mother's property on your behalf. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.....

NAEA ARLA TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
127 4 245 3 273 2 245 1 15 0

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Agent Fees

No fees set.
Last updated at 1:34 PM 14/01/2016 by allAgents

Complaints Procedure

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Last updated at 1:34 PM 14/01/2016 by allAgents

Awards won by Coopers Residential (Middlesex & London)

Individual Branch Awards

Ruislip, HA4 8LL

Ruislip Manor, HA4 9BH

Uxbridge, UB10 0JQ

West Drayton, UB7 7QT

London, W1T 4JB

Uxbridge, UB8 1LQ

Firm rankings



Fitzrovia
22 Cleveland Street, London W1T 4JB
(64)
Hillingdon
109 Hillingdon Hill, Uxbridge UB10 0JQ
(282)
Ickenham
27-29 Swakeleys Rd, Ickenham UB10 8DE
(4)
show all branches (7)
Ruislip
126-128 High Street, Ruislip HA4 8LL
(226)
Ruislip Manor
71 Victoria Road, Ruislip Manor HA4 9BH
(75)
Uxbridge
279 High Street, Uxbridge UB8 1LQ
(149)
West Drayton
1 Tavistock Road, West Drayton UB7 7QT
(114)

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