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No description available.

144 Cambridge Heath Road
Bethnal Green,London
Greater London
E1 5QJ
020 77 90 55 77

 
Website not available Properties for sale
Properties for rent
Jun 27,2017
Minithumbdown
Jorge Sanchez
By:
Jun 27,2017
5 people found
this helpful
worst staff, very bad tempered, very easy to piss off, always believe he is the boss, customers are pathetic bugs, when I email him, he seems not bother to talk to me...
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Apr 20,2017
Minithumbdown
Giv
Michele Valli
By:
Apr 20,2017
10 people found
this helpful
Guys, as a victim of this agency I suggest that everybody who lost money and feel disgusting about The CityRooms' unforgivable unethical deeds do not just complain here. Because they have been using online platforms like Spareroom.com to post nonexsiting rooms in a low price to attract attention and trick you money later!!!They would always show they have rooms, in some sense, Spareroom is a criminal's partner, because it does not regulate regular posting agent. we should all write complain let...
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Comment on agent fees
Bad as hell
Was this helpful? Yes
By: foggy
Jun 27, 2017
View all comments (2)
investigating? you just want to polish your deception skills! okay I know you will train your correspondent lair agents to trick more money from innocent non-Londoners, why do you need to tell everyone? show you are caring your reputation? oh, you care your reputation? how about give back the money you stolen from us??? that will be very nice, NO? ok bear the name! LIAR, go burst!!! victims do not be silence anymore, your silence will give this bunch of liars more chance to do hideous business ...
Mar 20,2017
Minithumbdown
By:
Mar 20,2017
5 people found
this helpful
KEEP AWAY FROM THESE COWBOYS. They tried to sweet talk me into leaving a £500 deposit. Apparently this is the procedure before they can put an offer in to the landlord. I requested a copy of their terms & conditions along with a copy of their contract which contradicts what they say about the bills being all inclusive and the rental amount/deposit. It's all lies, lies lies. Keep away from them this needs to be reported to Trading Standards and the media to warn people what scammers...
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Comment on agent fees
It's a scam and a total rip off
Was this helpful? Yes
By: Customer Service
May 05, 2017
View all comments (1)
Thanks for leaving us a feedback. To avoid misunderstanding we always put the bills policy in the Holding deposit receipt (the document for accepting deposit to book a room), which we require the tenant to read and sign at booking a room. A property will involve two types of bills: fixed bills and flexible bills. Fixed bills refer to council tax, water, internet, cleaning service. They are fixed amount and City Rooms cover these bills fully. Flexible bills refer to electricity and gas, C ...
Mar 19,2017
Minithumbdown
By:
Mar 19,2017
14 people found
this helpful
KEEP AWAY FROM THESE COWBOYS. They tried to sweet talk me into leaving a £500 deposit. Apparently this is the procedure before they can put an offer in to the landlord. I requested a copy of their terms & conditions along with a copy of their contract which contradicts what they say about the bills being all inclusive and the rental amount/deposit. It's all lies, lies lies. Keep away from them this needs to be reported to Trading Standards and the media to warn people what scammers...
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Comment on agent fees
It's a scam and a total rip off
Was this helpful? Yes
Mar 13,2017
Minithumbdown
Jorge Sanchez
By:
Mar 13,2017
6 people found
this helpful
Worst experience I've ever had with a flat and an agency. Can't believe how they treat their tenants. We had no hot water and heatings for months!...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Grace
May 05, 2017
View all comments (1)
We are sorry to hear you had a bad experience. Boilers indeed take longer time to fix however we should never leave tenants with no heating and hot water for weeks. Please kindly provide more information to CS@CITYROOMS.COM, with the property address you lived in. Thank you for your feedback and we sincerely aim to improve based on your opinions. ...
Mar 13,2017
Minithumbdown
Jorge Sanchez
By:
Mar 13,2017
6 people found
this helpful
Worst experience I've ever had with a flat and an agency. Can't believe how they treat their tenants. We had no hot water and heatings for months!...
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Comment on agent fees
Bad
Was this helpful? Yes
Mar 10,2017
Minithumbdown
Brigita Debeikaite
By:
Mar 10,2017
10 people found
this helpful
A complete waste of my time. Brigitte made me come by their office only two try to force me to make a deposit without seeing the room. The ad stated differently to what I was later told. Do not trust them....
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Mar 07,2017
Minithumbdown
Agata
Agata
By:
Mar 07,2017
8 people found
this helpful
Horrible!Wanted to see property,she told me,is the same as on the pictures!In the end she told us,room been rented,staid of show us the property.Basic thing is to see room where you gona spend most of time,right?...
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Mar 04,2017
Minithumbdown
By:
Mar 04,2017
7 people found
this helpful
worst agent in the world, they ask you to pay for everything, they also force you to give a 2 months deposit....
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By: Grace
May 05, 2017
View all comments (1)
We are sorry to see your comment. It is standard that we require 6 weeks deposit for tenants with job reference, and 8 weeks deposit from unemployed tenants. I guess you are a student therefore was asked for 2 months deposit. Wish this clarify your misunderstanding. If you have further queries please do not hesitate to write to us at CS@CITYROOMS.COM, Thank you for your time. ...
Mar 01,2017
Minithumbdown
By:
Mar 01,2017
6 people found
this helpful
DO NOT RENT FROM THESE PPL!!! SCAMMERS & THIEVES Rented a shared flat for my son who is at uni, was told bills included & common areas cleaned weekly by cleaners, once we paid deposit we were sent contract which stated that bills were capped. A week after moving in the internet was gone, after numerous calls/emails was informed that cityrooms had forgotten to pay BT, so waited for 10 days for service to resume. Cleaner only turned up every 3 weeks or so. Four months later again the s...
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Comment on agent fees
Rip off
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Feb 23,2017
Minithumbdown
Jorge Sanchez
Alessandra Spaz
By:
Feb 23,2017
8 people found
this helpful
Both of these people i have selected are **, and thieves. After reporting multiple problems and being treated like dirt. They raise their voice like children if they don't agree, lie and threaten. They bully you into doing what you want, These lot have been reported to the police, Rouge traders, Watchdog, Trading standards and the ASA. Do not go them with a S**TStick. I hope no one else has to go through what i did with them....
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Feb 15,2017
Minithumbdown
By:
Feb 15,2017
1 people found
this helpful
I am a travel writer and it was my first time to travel to London, so I checked booking.com to find a place where I could stay during my stay there. Prices were okay, and the staff were very accommodating. Rooms are very clean, the bed was very comforting that I prefer to stay in bed until noon during my day 1. I will definitely recommend this place to my friends. Its a big thumps up here....
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Was this helpful? Yes
By: Greg
Jun 09, 2017
View all comments (1)
A "thumps up"? And you're a Travel writer? I smell a rat here, terrible English and the only 5 star review out of dozens of 1 star!!! ...
Jan 31,2017
Minithumbdown
Brigita Debeikaite
By:
Jan 31,2017
8 people found
this helpful
As all the others say, dont rent from these!! From the start the agent (Brigita) was pushing me into the sale saying I was unable to view it. I finally viewed the place and it was an absolute disgrace, pictures were completely different to the state of the room, mould all over the house, half the flat had moved out. Do the clever thing and read the reviews beforehand, I wish I had!...
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 16,2017
Minithumbdown
By:
Jan 16,2017
6 people found
this helpful
Basically I was fulled and robbed by this city room agency,and they're agent LORENZO I was attracted with an good offer almost forced to walk asap in this office,I accept to walk in there to see the offer, once in Lorenzo start talking about the room he show me some pictures ,etc I ask to see the room he said,no, I ask at least 3 month contract,he suggested me to sign one an a half month contract (it was on 20 December he was rushing to leave on holiday)and after new year to renew the contra...
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Comment on agent fees
Baaaad
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Jan 07,2017
Minithumbdown
Jorge Sanchez
By:
Jan 07,2017
7 people found
this helpful
Absolute disgrace! DO NOT RENT FROM THESE PEOPLE THEY WILL ROB YOU!!! 100% guaranteed to steal your deposit. 100% guaranteed not to fix anything unless you threaten to go down to the office and make a scene in front of potential tenants. Will do the sloppiest, shoddiest job possible when they do "fix" it. Just a terrible, terrible firm. I can't believe that they are still in business....
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Was this helpful? Yes
Dec 31,2016
Minithumbdown
By:
Dec 31,2016
1 people found
this helpful
The agency head helped me out with refunding my deposit on some conditions but they were very helpful to me...
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Was this helpful? Yes
Dec 12,2016
Minithumbdown
Sun Melina
Jorge Sanchez
By:
Dec 12,2016
8 people found
this helpful
We rented from Cityrooms for 11 months and getting our deposit back was a nightmare. They said that we had bills to pay (yes they say bills are included but the cap allows them to charge you if they feel like it) and kept our deposit hostage for over a month. We had to go to their agency and fight with Jorge Lopez on this subject just to get this process through. They say they care about tenants but its all a lie. They have no idea where are you living, what meters are in your property or if the...
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Comment on agent fees
horrible fees when we started and horrible fees when we left. Inventory fee of £30 for a bed, mattress, ikea table and chair in our room. then they charged us £15 to reference us to the new agency we let from. Ridiculous.
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
7 people found
this helpful
Worst agency I ever encountered. Services is in one word disastrous. People broke into our appartment and once we contacted cityrooms they simply didn't care. Their prices are way above market standards. This company should be banned from doing business in London or any city. I wouldn't recommend them to my worst enemy...
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Comment on agent fees
Fees are way to high.
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
5 people found
this helpful
Worst agency I ever encountered. Services is in one word disastrous. People broke into our appartment and once we contacted cityrooms they simply didn't care. Their prices are way above market standards. This company should be banned from doing business in London or any city. I wouldn't recommend them to my worst enemy...
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Comment on agent fees
Fees are way to high.
Was this helpful? Yes
Dec 06,2016
Minithumbdown
Jorge Sanchez
Marco casanovas
By:
Dec 06,2016
4 people found
this helpful
*WARNING!!* *WARNING!!* From the very first encounter with this company, we had awful experiences and we were ripped off. They lie and scam you out of money at every chance they get. They DO charge you for bills (even though the ad says they don't). They enter your house unannounced (they once locked us in a room and left). They try and let your room even when you still have months left on your lease. They don't answer your phone calls or reply to emails when you need something fixed. ...
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Comment on agent fees
Awful. Rip off
Was this helpful? Yes
Dec 06,2016
Minithumbdown
Amy Tang
By:
Dec 06,2016
4 people found
this helpful
Do not use this so called estate agents .Once you deposit your 300 ponds deposit to view a room you have not seen by the way ,,you'll never get your money back if you do not like the room .This people are scammers.! Farruh is a compulsive liar who will tell you that the deposit is refundable but DO NOT BE FOOLED !...
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Was this helpful? Yes
Dec 05,2016
Minithumbdown
By:
Dec 05,2016
4 people found
this helpful
Not just the worst estate agency I've had the misfortune of dealing with, they are the worst company I've ever dealt with. Jorge is the Del Boy, wheeler dealer type, happy to screw you over if it means more money. City Rooms is a greed-centric company, and they constantly lie, manipulate, coerce and steal to put more gold in the coffers. They will ensure you that bills are included - through their ads and through their staff (Marc was who we dealt with) - but this is a lie. Repairs move along at...
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Was this helpful? Yes
Dec 05,2016
Minithumbdown
Jorge Sanchez
Christina
By:
Dec 05,2016
7 people found
this helpful
Avoid CityRooms at all costs! From the very beginning their lack of communication, replying to my emails very late, having to call up to 5 times a day, several times a week just to have certain things sorted out, things that THEY were responsible for (no internet connection even after 6 weeks of moving in etc.). They're rude on the phone and lie to your face, that's why I'm now only using emails so that I have proof of our conversations. They charge you for every little thing and they spam you w...
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Dec 02,2016
Minithumbdown
By:
Dec 02,2016
2 people found
this helpful
By far one of the worst letting service companies I have ever worked with. I was a tenant at one of their properties for more than a year. During this time we were without water and heating on a regular basis. My flatmates and myself regularly contacted cityrooms ordering them to fix the issues we had in the house. They took ages to reply, handled our concerns with a lack of interest and when someone finally came over to fix said issues, they were done poorly and unprofessionally. These issues c...
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Comment on agent fees
Horrible high and illogical fees. They charge you for pretty much anything they can.
Was this helpful? Yes
Nov 29,2016
Minithumbdown
Jorge Sanchez
By:
Nov 29,2016
5 people found
this helpful
Only getting 1 star because I can't give them 0. Most terrible company I have ever dealt with. Identity being hidden because I'm genuinely concerned that Jorge will try to bully me more than he already has done! Constantly pressuring you and threatening you trying to make you spend more money on fees etc. Not transparent at all when you go to look around the property. Lie to you saying that all of your bills are included etc. Lie about the number of people living in the flat. Lie about the state...
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Comment on agent fees
Bad because of the horrendous lack of transparency from the start.
Was this helpful? Yes
Nov 10,2016
Minithumbdown
By:
Nov 10,2016
3 people found
this helpful
Poor experience dealing with City Rooms during my tenancy. I was informed that only 2 other people would live in the flat and when I arrived there were 4 others. I was also promised numerous inventories for the kitchen including stools but these were not provided. When I made a complain it was 'forwarded onto the property manager', which always seems to be the excuse and no one ever got back to me. You have to deal with far too many people when you have a different query, communication with this...
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Comment on agent fees
Average fees although they rush you into signing the contract (watch out for the £30 inventory fee when leaving)
Was this helpful? Yes
Oct 31,2016
Minithumbdown
Alessandra Spaz
By:
Oct 31,2016
4 people found
this helpful
I chose Alessandra as she is the manager of the Stratford department. Customer service is terrible and they only care about taking your money. I have been left without facilities like oven for 5 weeks and no washing machine for 8 weeks. No compensation was given for that. I still paid fully my rent. Also, the way I was treated I believe was not fair and was totally unproffesional and rude. No one is taking responsibility for anything in there and if you stop complaining they think that the work...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 28,2016
Minithumbdown
By:
Oct 28,2016
2 people found
this helpful
When I got to my room, there was only one working plug socket and this sparked when you plugged something in. The house was a state from the previous tenants and no effort was made to clean up the things left behind by the previous tenants yet at the end of the tenancy each of us was charged a cleaning bill despite leaving the flat in a cleaner state than it was found in, I was also charged for marks on the wall that were then when i moved in luckily I had taken photos and am contesting that at...
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Comment on agent fees
bad
Was this helpful? Yes
Oct 25,2016
Minithumbdown
By:
Oct 25,2016
5 people found
this helpful
Do not go anywhere near City Rooms! I wish I read the reviews prior to my experience with them. They are awful, rude people that only care about taking your money, and as much as they possibly can. They will lie to your face to get you into a contract, which they will then continue to lie about later. They increased the prices after 3 months, after telling us this wouldn't happen - forcing us to leave the property and find elsewhere to live. They rip you out of a deposit, which they also take...
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Comment on agent fees
Terrible - completely overpaid for everything.
Was this helpful? Yes
Oct 23,2016
Minithumbdown
Alessandro
By:
Oct 23,2016
5 people found
this helpful
AVOID! AVOID! AVOID! RUN AWAY FROM THEM! When I was introduced to the flat by one of the agency`s representative I was told that all the bills where going to be included. When I signed the contract I found out that the agency covered only £ 30.00 for electricity and gas bills. I was also told that the house was going to be cleaned once a week from a professional cleaning company but in over one year that I stayed in the house I only received this service 3 times. When I had repairs to be ...
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Areas covered
  • E1
  • EC2
  • E14
  • WC1
  • N1
  • WC2
  • SE1
  • SE8
  • SE16
  • E2
  • E3
  • SW1
  • EC1

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 12 71 0 0 0 0 0 7

Job vacancies

Please see a list of jobs available

Agent Fees

*Single Occupant Tenancy : Β£150

*Double Occupant Tenancy: Β£250

*Only In certain circumstances we offer discount in admin fees.

1. If tenant (s) move in today, for currently available rooms, with 6 months plus contract, we offer half price discount admin fees.

2. If tenant (s) sign 12 month plus contract, we offer half admin fees.
Last updated at 3:48 PM 26/02/2014 by The City Rooms

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No procedure available.

Awards won by CityRooms.com

Individual Branch Awards

Fabio Lai - upload your photo Fabio Lai
1 reviews

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Jorge Sanchez - upload your photo Jorge Sanchez
32 reviews

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Alessandra Spaz - upload your photo Alessandra Spaz
2 reviews

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Stefano Pisani - upload your photo Stefano Pisani
4 reviews

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Lee D - upload your photo Lee D
1 reviews

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Carlos Marín - upload your photo Carlos Marín
1 reviews

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Carlos Marin - upload your photo Carlos Marin
0 reviews

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fabio b. - upload your photo fabio b.
0 reviews

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David Cizur Mayor - upload your photo David Cizur Mayor
0 reviews

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Adriana Di Salvo - upload your photo Adriana Di Salvo
1 reviews

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Matthew House - upload your photo Matthew House
2 reviews

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gonzalo lala - upload your photo gonzalo lala
1 reviews

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damien thomazic - no image available damien thomazic
letting manager
3 reviews

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Amy Tang - upload your photo Amy Tang
2 reviews

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Eva Gollin - no image available Eva Gollin
Business Developer
0 reviews

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Young Moon - upload your photo Young Moon
3 reviews

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Anna Lee - upload your photo Anna Lee
1 reviews

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Sun Melina - upload your photo Sun Melina
2 reviews

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George  - upload your photo George
2 reviews

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Thomazic Damien - upload your photo Thomazic Damien
0 reviews

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Christina  - upload your photo Christina
4 reviews

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Alessandro  - upload your photo Alessandro
3 reviews

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Jason Zhout - upload your photo Jason Zhout
0 reviews

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Ulugbek  - upload your photo Ulugbek
1 reviews

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Michele Valli - upload your photo Michele Valli
2 reviews

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Marco casanovas - upload your photo Marco casanovas
1 reviews

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Brigita Debeikaite - upload your photo Brigita Debeikaite
2 reviews

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Agata  - upload your photo Agata
1 reviews

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Agata  - upload your photo Agata
1 reviews

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Giv  - upload your photo Giv
1 reviews

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