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CityRooms.com

First Floor, 3-5 Globe Road
London
Greater London
E1 4DT
020 77 90 55 77

Website not available

Properties for Sale
Properties to Rent

“ Run far away from this agency... ”

May 22,2018
Minithumbdown
By: 'Frenchisco'
May 22,2018
3 people found
this helpful
This is the worst agency I've ever had to contract with. They constantly lied to the tenants and delivered the poorest quality of service. Within 2 weeks of a new property, wi still did not have internet, and the washing machine broke. It took them 2 ...
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By: Jorge
May 25, 2018
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Hi Franchesco, you agreed on a 5 week "internet installation" wait, the washing machine indeed took 10 days (not 2 weeks) to be fully replaced and you were refunded the cost of your launderette for these 10 days. The cleaning is not 3 times per month but fortnightly. In price, I would say we are about average compared to the market. ...

“ TIME WASTERS, AVOID AVOID AVOID!!!... ”

May 22,2018
Minithumbdown
By: 'StephB'
May 22,2018
3 people found
this helpful
TIME WASTERS... AVOID AVOID AVOID!! I wouldn't even give them 1 star if I didn't have too... I didn't even get to the stage of renting with City Rooms. I was booked (or atleast I thought I was) to view a room, I ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Jorge
Jun 07, 2018
View all comments (1)
Hi Steph, Thanks for confirming that you didn't even get to the stage to try our services. The traffic of applicants on London is high and yes indeed sometimes a room is available today and gone the day after. Sorry about the keys, we can always improve on that, but 1 star its a bit to drastic for your experience don't you agree? Best of luck. ...
Feb 13,2018
Minithumbup
By: 'James Baines'
Feb 13,2018
2 people found
this helpful
CityRooms are a prime example of how to get Room Lettings... RIGHT! Matthew and I have worked on quite a few property acquisitions, he is professional yet strong in his negotiations and his no nonsense approach allows for serious business to be done in a ...
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Comment on agent fees
Good
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Feb 10,2018
Minithumbdown
By: 'Jack'
Feb 10,2018
5 people found
this helpful
I believe they should be shut down. This is our experience: - We were told all tenants in the house will sign a 12 month contract, but we have lived with 6 different people already. We are not introduced to new people and it doesn't feel ...
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Comment on agent fees
Sales team lied about bills. They also tried to charge a fee to reimburse some deposit after we got employment, which is not stated anywhere in the contract or anywhere.
Was this helpful? Yes
By: Jorge
Jun 07, 2018
View all comments (1)
Hi Jack, Thanks for your comments, just to clarify, before your sign the tenancy agreement, you signed something called "holding deposit" in this form you can clearly find the Landlord contribution towards the bills, it is literally next to where you signed so its very unlikely that missed this part. With regards to the atmosphere and tenant rotation, well, what can we do? send me your suggestion to my email jorge.sanchez@cityrooms.com. Overall, there is an en-suite room in the ...
Feb 08,2018
Minithumbup
By: 'Frank Emmanuel'
Feb 08,2018
1 people found
this helpful
Good service throughout my stay. I only stayed for 6 months but overall everything went well. Among all other options cityrooms is the best for sure....
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Comment on agent fees
Good
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Feb 05,2018
Minithumbup
By: 'Nasir Luke'
Feb 05,2018
2 people found
this helpful
When I met my agent I knew I was dealing with an "agent". Of course their job is to sell nothing else. So I sat back and enjoyed the ride. We visited over 5 properties in London. Even he invited me a coffee in ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'James Letter'
Feb 01,2018
2 people found
this helpful
Not bad for a flat share agency. Their service is fast and reliable. My deposit was paid after 2 weeks and sincerely I had no problems in one year....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2018
Minithumbup
By: 'Farah'
Jan 30,2018
2 people found
this helpful
The team are great and very friendly. I was surprised to see how many people are working for this coming. I heard at least 8 different languages. My experience has been amazing...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2018
Minithumbdown
By: 'Lida'
Jan 30,2018
3 people found
this helpful
bad experience with cityrooms If I could give 0 stars. They're liars Do not take it room from them....
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Comment on agent fees
If I could give 0 stars, I will give them. I asked for the help of the EY 5QJ cityrooms. Where I had a meeting from Luke. I did not want to sign a £ 300 deposit. He assured me that the deposit that if I change the view of the deposit will not come and will be returned. When I asked to return the deposit the cityrooms ignore me. When I asked for a tour of the room. he said that I had to pay the deposit and then they showed me a room. Do not trust this agency.
Was this helpful? Yes
Jan 26,2018
Minithumbup
By: 'Laura Pina'
Jan 26,2018
2 people found
this helpful
I am a new tenant in Cityrooms and I am very happy with everything. Specially I have say that my agent Peter was great, its my first time renting a room and so far I am very very happy....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 25,2018
Minithumbdown
By: 'Laura_Samantha'
Jan 25,2018
7 people found
this helpful
If I could give this so called "agency" zero stars I would. I had been emailing staff *about viewing a room and had arranged an appointment to meet him in their offices at 11am on Tuesday the 23rd jan to view this property ...
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Jan 18,2018
Minithumbup
By: 'Elias'
Jan 18,2018
2 people found
this helpful
Hi my name is Elias, I love cityrooms, for me they are the best agency. The service team is fast and reliable. Their flats are located in central London and in very good condition. Rent with confidence....
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Comment on agent fees
No fees
Was this helpful? Yes
Jan 18,2018
Minithumbdown
By: 'CityRoom Slum'
Jan 18,2018
6 people found
this helpful
CityRooms is a letting agency specialising in HMO, flat-share lettings. If I could give them a negative star, I would. From the start they use unscrupulous business tactics. First a potential tenant has to show up at their offices, rather than at the flat. In ...
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Comment on agent fees
na
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By: Jorge
Jun 22, 2018
View all comments (11)
@Sufyan Your claim didn't succeed as expected. Wish you best. ...
Dec 18,2017
Minithumbup
By: 'Janett'
Dec 18,2017
1 people found
this helpful
I have been a tenant for four years and I can't find a reason why people don't love this agency. They answer fast when needed, they are friendly and also their flats are in great condition. I have just renewed my contract for ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbdown
By: 'EK'
Dec 13,2017
3 people found
this helpful
Ulugbek was horrible, condescending and pressuring. Would not let me view the property, and expected me to sign there and then. Made me feel like an idiot for even suggesting to view the property. They invited me to their offices on the basis that I ...
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Dec 13,2017
Minithumbup
By: 'Karim'
Dec 13,2017
0 people found
this helpful
Among all Flatshare agents in London Cityrooms is by far the most decent one. I lived at least with 8 different flatshare agents and all are an absolute joke. Cityrooms has demonstrated care and compassion for us when having difficult times . Rent with confidence....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2017
Minithumbup
By: 'Ardan'
Dec 12,2017
0 people found
this helpful
Big 5 STARS for cityrooms. They have been my Landlord since I arrived from my country. I have nothing bad to say, my friends used to live with a Landlord which was terrible really bad, I recommended cityrooms to them and they are very happy also....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
By: 'Bianca'
Dec 07,2017
0 people found
this helpful
Thank you so much for your service Cityrooms, I will definitely recommend you in the future. I had so much difficulties finding a home when I first arrived to London, literally took me almost two weeks, until I found Cityrooms, their rooms are the best ...
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Comment on agent fees
Good Paid £50 on fees
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Nelson'
Dec 06,2017
0 people found
this helpful
Nothing to complain about cityrooms. I am having a good time in my flat. My room is great, my roommates are amazing, we had an issue with our washer machine but was fixed very fast. I do recommend them. I am happy to be contacted ...
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Comment on agent fees
No fees
Was this helpful? Yes
Nov 30,2017
Minithumbup
By: 'Barth'
Nov 30,2017
0 people found
this helpful
I will recommend cityrooms to my friends. I am student in London and I know hundreds of students in my university that are Tenants with cityrooms. They all recommend cityrooms so I will do the same, I don't have anything to complain about really....
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Comment on agent fees
No fees
Was this helpful? Yes
Nov 30,2017
Minithumbdown
By: 'Samuele Andreoli'
Nov 30,2017
7 people found
this helpful
Stay away from this agency. I regret not reading all these reviews before dealing with city rooms. Non that I made this point, I can tell you my story with city rooms. Be warned, the review is quite long. The first alarm should have rang ...
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Nov 29,2017
Minithumbup
By: 'Andrea Chiara'
Nov 29,2017
0 people found
this helpful
Four years with cityrooms. Well I am the perfect person to share my experience. By 2013 I moved to one of their properties in Canary Wharf, just like any other property we had some issues here and there but always cityrooms responded promptly. My last two ...
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Comment on agent fees
Didn't pay any fee
Was this helpful? Yes
Nov 28,2017
Minithumbup
By: 'Sara'
Nov 28,2017
0 people found
this helpful
Great experience with cityrooms. All my dealings went well. I did struggle in London finding a place to live until I found them. It went easy for me as my agent was from my home country so he explained me everything very well. Thanks...
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Comment on agent fees
Paid £50
Was this helpful? Yes
Nov 27,2017
Minithumbup
By: 'Noe Villegas'
Nov 27,2017
0 people found
this helpful
Great service, great people. I came to their office in Bethnal Green and in less than 30 minutes I had finally reserved my new home. I moved in just three months ago and today I am ending my stay here. All went well, great option when ...
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Comment on agent fees
No fee
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Phil'
Nov 22,2017
1 people found
this helpful
Great agency ! my room is the best I had in London so far. My flatmates are great as well, Thank you...
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Comment on agent fees
No fees for me
Was this helpful? Yes
Nov 21,2017
Minithumbup
By: 'Lilia'
Nov 21,2017
0 people found
this helpful
Thank you for your help. The service was fast and reliable my flat is good. I am new in London so I can't compare but all promises were met. Thanks again...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 20,2017
Minithumbup
By: 'Ruben Sear'
Nov 20,2017
0 people found
this helpful
I don't believe a word of what some people say here. I find cityrooms very reliable and also friendly. People need to read the contract first otherwise how do you claim not to know what you signed? Doesn't make sense. I have been ...
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Nov 15,2017
Minithumbup
By: 'Paul Pers'
Nov 15,2017
0 people found
this helpful
I believe Cityrooms are quick and effective, I have read some of the reviews and some are just childish to be honest. I am happy to be contacted by anyone and happy to share my honest experience with Cityrooms. So far so good ....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2017
Minithumbdown
By: 'floc'
Nov 09,2017
3 people found
this helpful
Cityrooms has very nice properties but that is sadly all there is to it. They are extremely PAINFUL to deal with: 1. They pretend - and make you pay for - supposedly fully serviced properties. However, you have to constantly fight with them to get things ...
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Comment on agent fees
There are no fees for long term contracts which is good. But honestly, I wish I had paid the short term contract and could have been out of the flat by now
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Martha Ellen'
Nov 06,2017
0 people found
this helpful
I have no complaints. If you are a busy professional with no time to waste City Rooms are really the best option you have in London. I wasted about three weeks looking elsewhere....
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Comment on agent fees
Good
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Areas covered
  • E1
  • EC2
  • E14
  • WC1
  • N1
  • WC2
  • SE1
  • SE8
  • SE16
  • E2
  • E3
  • SW1
  • EC1

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 51 81 0 0 0 0 4 9

Agent Fees

*Single Occupant Tenancy : £150

*Double Occupant Tenancy: £250

*Only In certain circumstances we offer discount in admin fees.

1. If tenant (s) move in today, for currently available rooms, with 6 months plus contract, we offer half price discount admin fees.

2. If tenant (s) sign 12 month plus contract, we offer half admin fees.
Last updated at 3:48 PM 26/02/2014 by The City Rooms

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