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No description available.

First Floor, 3-5 Globe Road
London
Greater London
E1 4DT
020 77 90 55 77

 
Website not available

Properties for Sale
Properties to Rent

Feb 20,2018
Minithumbup
By: 'Alian'
Feb 20,2018
0 people found
this helpful
Great service, great people. I came to their office in Stepney green and in less than 30 minutes I had finally reserved my new home. I moved in just three months ago and today I am ending my stay here. All went well, great option when looking for speedy service....
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Comment on agent fees
I got a deal for move in straight away and I didn't pay fees
Was this helpful? Yes
Feb 20,2018
Minithumbup
By: 'Anna Paque'
Feb 20,2018
0 people found
this helpful
I am very grateful with cityrooms. They were amazing. I never rented anything on my own so I was very nervous at start. I do find cityrooms a good agency....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2018
Minithumbup
Matthew House
By: 'James Baines'
Feb 13,2018
0 people found
this helpful
CityRooms are a prime example of how to get Room Lettings... RIGHT! Matthew and I have worked on quite a few property acquisitions, he is professional yet strong in his negotiations and his no nonsense approach allows for serious business to be done in a timely matter. A real asset!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2018
Minithumbdown
Kate (property manager)
By: 'Jack'
Feb 10,2018
0 people found
this helpful
I believe they should be shut down. This is our experience: - We were told all tenants in the house will sign a 12 month contract, but we have lived with 6 different people already. We are not introduced to new people and it doesn't feel very safe. - One of the flatmates has left the front door open several times and another had her keys stolen. It feels more like a hostel actually, but worse because City Rooms takes no accountability for your safety and could even blame you for somethi...
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Comment on agent fees
Sales team lied about bills. They also tried to charge a fee to reimburse some deposit after we got employment, which is not stated anywhere in the contract or anywhere.
Was this helpful? Yes
Feb 08,2018
Minithumbup
Jorge Sanchez
By: 'Frank Emmanuel'
Feb 08,2018
0 people found
this helpful
Good service throughout my stay. I only stayed for 6 months but overall everything went well. Among all other options cityrooms is the best for sure....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2018
Minithumbup
By: 'Nasir Luke'
Feb 05,2018
1 people found
this helpful
When I met my agent I knew I was dealing with an "agent". Of course their job is to sell nothing else. So I sat back and enjoyed the ride. We visited over 5 properties in London. Even he invited me a coffee in Starbucks by Bethnal Green. I have a lot of respect for them as while I was signing my tenancy agreement I noticed how busy they get and how stressful their job could be, for this reason I decided to give them a 5 start rate....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'James Letter'
Feb 01,2018
1 people found
this helpful
Not bad for a flat share agency. Their service is fast and reliable. My deposit was paid after 2 weeks and sincerely I had no problems in one year....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2018
Minithumbup
Jorge Sanchez
By: 'Farah'
Jan 30,2018
1 people found
this helpful
The team are great and very friendly. I was surprised to see how many people are working for this coming. I heard at least 8 different languages. My experience has been amazing...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2018
Minithumbdown
By: 'Lida'
Jan 30,2018
0 people found
this helpful
bad experience with cityrooms If I could give 0 stars. They're liars Do not take it room from them....
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Comment on agent fees
If I could give 0 stars, I will give them. I asked for the help of the EY 5QJ cityrooms. Where I had a meeting from Luke. I did not want to sign a Β£ 300 deposit. He assured me that the deposit that if I change the view of the deposit will not come and will be returned. When I asked to return the deposit the cityrooms ignore me. When I asked for a tour of the room. he said that I had to pay the deposit and then they showed me a room. Do not trust this agency.
Was this helpful? Yes
Jan 26,2018
Minithumbup
By: 'Laura Pina'
Jan 26,2018
1 people found
this helpful
I am a new tenant in Cityrooms and I am very happy with everything. Specially I have say that my agent Peter was great, its my first time renting a room and so far I am very very happy....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 25,2018
Minithumbdown
Michele Valli
By: 'Laura_Samantha'
Jan 25,2018
4 people found
this helpful
If I could give this so called "agency" zero stars I would. I had been emailing a staff member called Michele Vali about viewing a room and had arranged an appointment to meet him in their offices at 11am on Tuesday the 23rd jan to view this property and he told me he had a few others that would suit me also. I flew from Ireland especially for this meeting with the intention of taking the property that I was most interested in as I start my new job in London at the start of next month....
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Was this helpful? Yes
Jan 18,2018
Minithumbup
By: 'Elias'
Jan 18,2018
1 people found
this helpful
Hi my name is Elias, I love cityrooms, for me they are the best agency. The service team is fast and reliable. Their flats are located in central London and in very good condition. Rent with confidence....
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Comment on agent fees
No fees
Was this helpful? Yes
Jan 18,2018
Minithumbdown
By: 'CityRoom Slum'
Jan 18,2018
3 people found
this helpful
CityRooms is a letting agency specialising in HMO, flat-share lettings. If I could give them a negative star, I would. From the start they use unscrupulous business tactics. First a potential tenant has to show up at their offices, rather than at the flat. In order to go to the property, the potential tenant has to pay them a substantial non-refundable deposit (around Β£150) just to go and view the property. This is with a "promise" that other properties are available if this one is n...
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Comment on agent fees
na
Was this helpful? Yes
By: Andrea C
Feb 11, 2018
View all comments (5)
Wow! Jorge threatening and bullying a customer show exactly what these thieves do as a job, I wish I new this website before renting with these people ...
Dec 18,2017
Minithumbup
By: 'Janett'
Dec 18,2017
0 people found
this helpful
I have been a tenant for four years and I can't find a reason why people don't love this agency. They answer fast when needed, they are friendly and also their flats are in great condition. I have just renewed my contract for another year. Not easy to find competitive agents in London specially flat-share, so cityrooms is the option....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbdown
Ulugbek
By: 'EK'
Dec 13,2017
1 people found
this helpful
Ulugbek was horrible, condescending and pressuring. Would not let me view the property, and expected me to sign there and then. Made me feel like an idiot for even suggesting to view the property. They invited me to their offices on the basis that I would be able to view it, and then when I got there the guy (forgot his name) just showed me pictures of the property that I had already seen online on his computer. Thereafter he tried to pressure me into signing the contract. Definit...
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Was this helpful? Yes
Dec 13,2017
Minithumbup
By: 'Karim'
Dec 13,2017
0 people found
this helpful
Among all Flatshare agents in London Cityrooms is by far the most decent one. I lived at least with 8 different flatshare agents and all are an absolute joke. Cityrooms has demonstrated care and compassion for us when having difficult times . Rent with confidence....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2017
Minithumbup
By: 'Ardan'
Dec 12,2017
0 people found
this helpful
Big 5 STARS for cityrooms. They have been my Landlord since I arrived from my country. I have nothing bad to say, my friends used to live with a Landlord which was terrible really bad, I recommended cityrooms to them and they are very happy also....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
By: 'Bianca'
Dec 07,2017
0 people found
this helpful
Thank you so much for your service Cityrooms, I will definitely recommend you in the future. I had so much difficulties finding a home when I first arrived to London, literally took me almost two weeks, until I found Cityrooms, their rooms are the best in the area and also their services are very good. I never read the reviews here before but I guarantee you they are good....
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Comment on agent fees
Good Paid Β£50 on fees
Was this helpful? Yes
Dec 06,2017
Minithumbup
Jorge Sanchez
By: 'Nelson'
Dec 06,2017
0 people found
this helpful
Nothing to complain about cityrooms. I am having a good time in my flat. My room is great, my roommates are amazing, we had an issue with our washer machine but was fixed very fast. I do recommend them. I am happy to be contacted if needed and give more feedback....
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Comment on agent fees
No fees
Was this helpful? Yes
Nov 30,2017
Minithumbup
By: 'Barth'
Nov 30,2017
0 people found
this helpful
I will recommend cityrooms to my friends. I am student in London and I know hundreds of students in my university that are Tenants with cityrooms. They all recommend cityrooms so I will do the same, I don't have anything to complain about really....
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Comment on agent fees
No fees
Was this helpful? Yes
Nov 30,2017
Minithumbdown
Jorge Sanchez
Stefano Pisani
By: 'Samuele Andreoli'
Nov 30,2017
5 people found
this helpful
Stay away from this agency. I regret not reading all these reviews before dealing with city rooms. Non that I made this point, I can tell you my story with city rooms. Be warned, the review is quite long. The first alarm should have rang when they asked a 300£ upfront payment and put up excuses to skip the viewing. I always rented from private landlords before, so I didn't really know what to expect and trusted them anyway. After I paid the 6 weeks deposit, they demanded two mo...
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Was this helpful? Yes
Nov 29,2017
Minithumbup
By: 'Andrea Chiara'
Nov 29,2017
0 people found
this helpful
Four years with cityrooms. Well I am the perfect person to share my experience. By 2013 I moved to one of their properties in Canary Wharf, just like any other property we had some issues here and there but always cityrooms responded promptly. My last two years in a property next Royal Docks was amazing, I made great friends and I didn't have one issue whatsoever. Its time for me to move on and I am leaving with a great taste from this agency....
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Comment on agent fees
Didn't pay any fee
Was this helpful? Yes
Nov 28,2017
Minithumbup
By: 'Sara'
Nov 28,2017
0 people found
this helpful
Great experience with cityrooms. All my dealings went well. I did struggle in London finding a place to live until I found them. It went easy for me as my agent was from my home country so he explained me everything very well. Thanks...
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Comment on agent fees
Paid £50
Was this helpful? Yes
Nov 27,2017
Minithumbup
By: 'Noe Villegas'
Nov 27,2017
0 people found
this helpful
Great service, great people. I came to their office in Bethnal Green and in less than 30 minutes I had finally reserved my new home. I moved in just three months ago and today I am ending my stay here. All went well, great option when looking for speedy service....
read full review
Comment on agent fees
No fee
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Phil'
Nov 22,2017
1 people found
this helpful
Great agency ! my room is the best I had in London so far. My flatmates are great as well, Thank you...
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Comment on agent fees
No fees for me
Was this helpful? Yes
Nov 21,2017
Minithumbup
By: 'Lilia'
Nov 21,2017
0 people found
this helpful
Thank you for your help. The service was fast and reliable my flat is good. I am new in London so I can't compare but all promises were met. Thanks again...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 20,2017
Minithumbup
By: 'Ruben Sear'
Nov 20,2017
0 people found
this helpful
I don't believe a word of what some people say here. I find cityrooms very reliable and also friendly. People need to read the contract first otherwise how do you claim not to know what you signed? Doesn't make sense. I have been tenant for nine months, my room is located in a council building and of course I knew what I was getting into, but the location worked great for me. I have reported the washing machine, the pressure in hot water also some issues with one of my flatmates as ...
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Was this helpful? Yes
Nov 15,2017
Minithumbup
By: 'Paul Pers'
Nov 15,2017
0 people found
this helpful
I believe Cityrooms are quick and effective, I have read some of the reviews and some are just childish to be honest. I am happy to be contacted by anyone and happy to share my honest experience with Cityrooms. So far so good ....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2017
Minithumbdown
Kate (property manager)
By: 'floc'
Nov 09,2017
1 people found
this helpful
Cityrooms has very nice properties but that is sadly all there is to it. They are extremely PAINFUL to deal with: 1. They pretend - and make you pay for - supposedly fully serviced properties. However, you have to constantly fight with them to get things promised in the contract (eg for 1 month before they started sending cleaning services which then came roughly every 20 days instead of 10) 2. They do not handle issues: I have a leak in my private bathroom. It has not been repaired for 40 da...
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Comment on agent fees
There are no fees for long term contracts which is good. But honestly, I wish I had paid the short term contract and could have been out of the flat by now
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Martha Ellen'
Nov 06,2017
0 people found
this helpful
I have no complaints. If you are a busy professional with no time to waste City Rooms are really the best option you have in London. I wasted about three weeks looking elsewhere....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • E1
  • EC2
  • E14
  • WC1
  • N1
  • WC2
  • SE1
  • SE8
  • SE16
  • E2
  • E3
  • SW1
  • EC1

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 53 80 0 0 0 0 4 8

Job vacancies

Please see a list of jobs available

Agent Fees

*Single Occupant Tenancy : Β£150

*Double Occupant Tenancy: Β£250

*Only In certain circumstances we offer discount in admin fees.

1. If tenant (s) move in today, for currently available rooms, with 6 months plus contract, we offer half price discount admin fees.

2. If tenant (s) sign 12 month plus contract, we offer half admin fees.
Last updated at 3:48 PM 26/02/2014 by The City Rooms

Complaints Procedure

No procedure available.

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Fabio Lai - upload your photo Fabio Lai
1 reviews

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Jorge Sanchez - upload your photo Jorge Sanchez
36 reviews

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Alessandra Spaz - upload your photo Alessandra Spaz
2 reviews

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Stefano Pisani - upload your photo Stefano Pisani
5 reviews

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Lee D - upload your photo Lee D
1 reviews

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Carlos Marín - upload your photo Carlos Marín
1 reviews

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0 reviews

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Adriana Di Salvo - upload your photo Adriana Di Salvo
1 reviews

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Matthew House - upload your photo Matthew House
3 reviews

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gonzalo lala - upload your photo gonzalo lala
1 reviews

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damien thomazic - no image available damien thomazic
letting manager
3 reviews

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Amy Tang - upload your photo Amy Tang
2 reviews

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3 reviews

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Sun Melina - upload your photo Sun Melina
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George  - upload your photo George
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Thomazic Damien - upload your photo Thomazic Damien
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Christina  - upload your photo Christina
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Alessandro  - upload your photo Alessandro
3 reviews

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Jason Zhout - upload your photo Jason Zhout
0 reviews

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Ulugbek  - upload your photo Ulugbek
2 reviews

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Michele Valli - upload your photo Michele Valli
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Marco casanovas - upload your photo Marco casanovas
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Brigita Debeikaite - upload your photo Brigita Debeikaite
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2 reviews

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