• Matthew Hawkins
    Matthew Hawkins
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    Emma Legg
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    Alex Adesina
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    Bethany Pratt
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    Tobi Mancuso
  • Nicola MacDonald
    Nicola MacDonald
  • Will Donker
    Will Donker
  • Helen Gasson
    Helen Gasson
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    Julie Shaw
  • Tyrone Martin
    Tyrone Martin
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    Qasim Salim
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    Sarah Davison
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    Abdullah Nasir
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    Megan Ells
  • Katie Rest
    Katie Rest
  • Phillipa Shoults
    Phillipa Shoults
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    Queen Nzeribe
  • Stephanie Prior
    Stephanie Prior
  • Stephen Yorke
    Stephen Yorke
  • Josh Shinerock
    Josh Shinerock
  • Esme Hinton
    Esme Hinton
  • Andrew Higham
    Andrew Higham
  • Joshua Mitchell
    Joshua Mitchell
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    Elle Copsey
  • George Hawkins
    George Hawkins
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us Read full description...Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Feb 23,2017
Minithumbup
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Feb 23,2017
0 people found
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Mark is a very professional and enthusiastic, friendly agent, Who helped us with the property viewing and negotiations. Highly recommend...
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Feb 23,2017
Minithumbup
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Feb 23,2017
1 people found
this helpful
Helen, has always been efficient and helpful. A new tenant was found quickly and any queries have been dealt with most proffesionly....
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Comment on agent fees
Average
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Feb 22,2017
Minithumbup
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Feb 22,2017
0 people found
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The service received from Tobi was excellent, he was open and honest with me throughout, diligent, answered all my questions and always kept me regularly updated. I don't plan on selling a house again for a long time but wouldn't hesitate to use choices again, because of Tobi...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
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Feb 22,2017
0 people found
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Andrew had been very helpful right from the start of the selling process to the end. He made selling easy and stress free. The sale was done whilst I was away from the UK and my friends were impressed with the service Andrew provided. Big thank you to you Andrew...
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 22,2017
Minithumbup
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Feb 22,2017
0 people found
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Hi, I viewed a flat in canning town with Ahmed on Monday. Our appointment was for 6:30pm but I unfortunately got held up at work and eventually got there at 7:20. He waiting 50 minutes for me even though he didn't have to. This showed his dedication to the client that I have not seen in other agents ( and I've seen quite a few!). We were scheduled to see one flat but during that time he took the time to understand me as a client and what I was looking for in a flat. He then told me that ...
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Comment on agent fees
Average
Was this helpful? Yes
Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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Andrew has been very helpful and friendly so far through the process. He has maintained good communication, keeping me informed as things happen through my first house buying experience....
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Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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Andrew has proven to be very capable and professional in achieving a quick sale of my property in Redhill. For this I am very grateful and would recommend him to others based on his ability, polite manner and for delivering a positive result....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 21,2017
Minithumbup
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Feb 21,2017
1 people found
this helpful
I used the Crawley branch to market my property for sale. The staff were very friendly and helpful through the whole process. Tobi was prompt and efficient with getting the property on the market and the professional photos were excellent. We had a lot of interest and offers from our first bunch of viewings. I would definitely recommend Choices Crawley to anyone....
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
1 people found
this helpful
I have found Choices so helpful! Lucinda and mark are very friendly and keep me up to date with viewing feedback and offers that are put forward to me. I will definitely be using them again if needed in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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Really great professional service. He listen to exactly what we was looking for and found us some really great properties....
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Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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I had a good experience, very helpful agent. Greg Atwood was great. Fees were fine and service was top notch. Would use again. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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Gregory was superb from start to finish. From the moment we met, I instantly felt comfortable and confident that id made the right choice. Prior to meeting him, I was sceptical of using a smaller agency however this company exceeded my expectations. I've dealt with many agencies before and have had awful experiences. From agents turning up late to viewings to never being able to call anyone. However Gregory changed my views on estate agents and has opposed their negative stereotype. My exper...
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Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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I was ever so pleased with my experience with Choices, particularly with Greg's help and expertise. Being a first time buyer, the whole process was rather daunting, however Greg put my at ease and assured me everything would be alright and it was! Throughout the purchase, Greg was extremely helpful and polite. If I ever had an issue or any questions, he would get back to me quickly and resolved all of my endless queries (sorry about that!) Thanks to Greg and choic...
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Comment on agent fees
Very reasonable, particularly in comparison to other agencies.
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Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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greg was very well informed about the property and took into account what I was looking for. He kept me up to date with progress on the sale, and was always very polite and helpful....
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Comment on agent fees
good
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Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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I have been dealing with Tobi at choices and my experience has been extremely pleasurable and stress free. I contacted him to come and value my property. He managed to fit me around his busy schedule at short notice and was very professional. He was very knowledgeable and gave me confidence in putting my property with him over the other agents I had attend. It is now on the market and I look forward to dealing with Tobi and the rest of the choices team....
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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Greg Attwood was an absolute pleasure to deal with in my recent purchase of a flat, he was reliable and supportive during the whole process. He was able to answer all questions I had and would go out of his way to ensure my requirements were met. He made what is usually a very stressful experience, easy and smooth....
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Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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I came into branch and was welcomed by Ashliegh. She was so helpful in finding me somewhere to rent I needed to move ASAP and she found a property for me straight away. Explained all the fees and rent so I understood clearly. And was able to answer any questions I had lovely lady....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbup
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Feb 21,2017
0 people found
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I was a bit worried about letting my property out at first as I lived in it previously but Phillipa reassured me it would be fine and it has been. Her and her team were able to find professional tenants and achieved a very good price. I am really pleased with the service I have had and if I buy any investments in the future then I will be using Phillipa at Choices again!...
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Comment on agent fees
Very good and fair for the piece of mind I get.
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
1 people found
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Mathew is excellent, we have used choices for over 20 years! we have over 10 properties which have always been managed by Choices. I can go on holiday and not worry my rent is going to be paid as it's guaranteed regardless on tenants paying their rent or not. Any problems will always be fixed for me without huge costs and most of all the tenants deal direct with them so I don't get calls from tenants direct. Our flats are never empty, there is normally a tenant ready to go in before the old tena...
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Comment on agent fees
Very reasonable for what is done, if our flats are never empty hence the cost of their fees are covered by their prompt work.
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Feb 13,2017
Minithumbup
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Feb 13,2017
0 people found
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Benjamin Beaupierre is a 5 star agent and the best and brightest that i have ever met during my time here in London. He is polite and professional at all times whether on the phone or in person. His caring and positive attitude helped me find the right property for myself, in an ocean of possibilities. I tried other agents but it became clear after a short while that my future lay with Choices and the outstanding guidance of the brilliant Mr Beaupierre....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 13,2017
Minithumbup
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Feb 13,2017
0 people found
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Nicholas, bearing in mind he is only 19 and a trainee, has shown great professional and a genuine desire to find me somewhere to rent, in what have been very difficult circumstances for me. I am very impressed with him, and as a property professional myself, with over 20 years of experience, recognise huge potential in this young man. He is; and I am sure will continue to be as he matures, a great credit to your organisation Well done !!!!...
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Comment on agent fees
Average
Was this helpful? Yes
Feb 13,2017
Minithumbup
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Feb 13,2017
0 people found
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I met Benjamin in Choices branch in Central London. Benjamin made his best in order to make the tenancy works. He was calm, doing his best for the sake of my good and the company's as well. Without his efforts I don't think the deal would work,...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 11,2017
Minithumbup
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Feb 11,2017
0 people found
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I did not end up renting from Choices agency, nevertheless, credit should be given where it's due. Nicolas was very helpful and honest in answering all my questions, neither withholding anything when you look at the pros and cons of a property, nor the fees that are incurred from the tenancy agreement and agency fees. Professional service, honesty and integrity, which should be common practice, yet so rare to find nowadays....
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Comment on agent fees
Given that you are using an agency, fees are what keep the business running. Service given should be awarded accordingly. That being said, I don't think that the current rates are over-priced, as long as they keep up the level of professionalism and care, which they currently exude.
Was this helpful? Yes
Feb 10,2017
Minithumbup
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Feb 10,2017
0 people found
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Ahmed is extremely, he is the best estate agent I have ever come in contact with. Ahmed was very personable and willing to go the extra mile to help me secure the property that I wanted. Thank you very much Ahmed! :)...
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Feb 09,2017
Minithumbup
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Feb 09,2017
0 people found
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Andrew has been very helpful and negotiated effectively on our behalf. Very approachable and got all the information we needed very quickly. Very professional ....
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Comment on agent fees
Fee not yet paid and dont know how much so cant comment on that
Was this helpful? Yes
Feb 08,2017
Minithumbup
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Feb 08,2017
0 people found
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Nicola is a Proactive agent, with a customer focused and professional approach which inspires confidence with both sellers and buyers alike. There are few others I would trust with the progression of sales activities....
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Comment on agent fees
Its free for sellers
Was this helpful? Yes
Feb 07,2017
Minithumbup
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Feb 07,2017
0 people found
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I am very pleased with Nicola's efforts to assist 8my recent property search. Although I was unable to secure the first property Nicola and her team pulled out the stops to find a similar property on the same area within mu budget....
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Comment on agent fees
The fees need to be paid so I can't comment, but I was able.to negotiate a reduction.
Was this helpful? Yes
Feb 06,2017
Minithumbup
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Feb 06,2017
0 people found
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Drove me to several properties, back to back on one night so I could get informed and make a decision quickly. Even sat outside and waited for me to have another viewing with another agent in between. Polite, friendly and professional....
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Feb 04,2017
Minithumbup
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Feb 04,2017
0 people found
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Elena was very clear in explaining the details and breakdown of the rent and bills, she helped me a lot through the referencing process for the room/property I always dreamed! Thank you Elena!...
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Feb 01,2017
Minithumbup
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Feb 01,2017
0 people found
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They are very friendly, particularly Ahmed showed very good professionalism in terms of giving confidence to landlord to get tenants...
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Comment on agent fees
Fairly good .
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
984 31 2785 80 354 0 638 1 224 20

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices

Individual Branch Awards

Caterham, CR3 6QB

Coulsdon, CR5 2NG

Croydon, CR2 6EB

Horley, RH6 7PZ

Redhill, RH1 6PS

Brighton, BN1 6SB

London, EC2M 4UJ

Sutton, SM1 4RA

Crawley, RH10 1HJ

Redhill, RH1 6PS

Firm rankings



Caterham
38 Croydon Road, Caterham CR3 6QB
(488)
Central London
2 Devonshire Square, London EC2M 4UJ
(282)
Centralised Asset Management and Customer Services
97-99 Brighton Road, Redhill RH1 6PS
(48)
show all branches (11)
Choices Hub
Interlet House, Park Chesterfield, Chapel Road, Smallfield RH6 9NW
(2)
Coulsdon
115 Brighton Road, Coulsdon CR5 2NG
(457)
Crawley
5 Broadwalk, Crawley RH10 1HJ
(620)
Croydon
41 - 43 Brighton Road, Croydon CR2 6EB
(1205)
Horley
28A Victoria Road, Horley RH6 7PZ
(468)
Redhill
99 Brighton Road, Redhill RH1 6PS
(447)
South Coast Brighton
35 South Road, Brighton BN1 6SB
(526)
Sutton
2d Carshalton Road, Sutton SM1 4RA
(553)

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