• Matthew Hawkins
    Matthew Hawkins
  • Christina Stracey
    Christina Stracey
  • claim your profile
    Bethany Pratt
  • Tobi Mancuso
    Tobi Mancuso
  • Nicola MacDonald
    Nicola MacDonald
  • Will Donkor
    Will Donkor
  • Helen Gasson
    Helen Gasson
  • Julie Shaw
    Julie Shaw
  • Tyrone Martin
    Tyrone Martin
  • upload your photo
    Sarah Davison
  • upload your photo
    Megan Ells
  • Katie Rest
    Katie Rest
  • Phillipa Shoults
    Phillipa Shoults
  • Queen Nzeribe
    Queen Nzeribe
  • Stephanie Prior
    Stephanie Prior
  • Stephen Yorke
    Stephen Yorke
  • Josh Shinerock
    Josh Shinerock
  • Esme Hinton
    Esme Hinton
  • Andrew Higham
    Andrew Higham
  • upload your photo
    Elle Copsey
  • George Hawkins
    George Hawkins
  • Elena Galybina
    Elena Galybina
  • Raimonda Petroskaite
    Raimonda Petroskaite
  • Ashleigh Miller
    Ashleigh Miller
  • Verity Price
    Verity Price
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us Read full description...Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Jul 18,2017
Minithumbup
Katie Boyce
By:
Jul 18,2017
0 people found
this helpful
Katie was polite,charming and easily accessible. If not instantly available, she always returned my calls. She is clearly very knowledgeable and was a pleasure to deal with....
read full review
Was this helpful? Yes
Jul 16,2017
Minithumbup
Benjamin Beaupierre
Esme Hinton
By:
Jul 16,2017
0 people found
this helpful
While the work of the agency has been very good, I was completely appalled by the behaviour of the company who did our stress test, as they put up ridiculous requirements for us to pass and I was damaged from the fact I was not a UK citizen, something which I believe is unacceptable in the EU....
read full review
Was this helpful? Yes
Jul 12,2017
Minithumbup
Dominic Ogun
By:
Jul 12,2017
0 people found
this helpful
Dominic has been superb throughout the sale of our flat. I strongly recommend him and he is very professional and well mannered as s sales agent. Enam Rahman...
read full review
Was this helpful? Yes
Jul 04,2017
Minithumbup
Catherine Shinerock
By:
Jul 04,2017
0 people found
this helpful
Catherine is all things good about an agent. Friendly, informative and genuine. I've been with choices for the past year and it's been an easy ride. All thanks to employees like Catherine!...
read full review
Comment on agent fees
Fairly standard fees. You don't need to pay for referencing again once it's done so that's a plus
Was this helpful? Yes
Jul 04,2017
Minithumbup
Catherine Shinerock
By:
Jul 04,2017
0 people found
this helpful
Catherine is very helpful in helping me finding a suitable accommodation. She is also very responsive and making efforts in answering my queries and request outside office hours as I am mostly busy during the day time....
read full review
Was this helpful? Yes
Jul 03,2017
Minithumbup
Dominic Ogun
By:
Jul 03,2017
0 people found
this helpful
We recently brought our house through Choice, we was really pleased with the service it provided and especially, Dominic, he was very helpful, friendly and knowledgeable....
read full review
Was this helpful? Yes
Jul 03,2017
Minithumbup
Esme Hinton
By:
Jul 03,2017
0 people found
this helpful
Esme was helpful, responsive (never had any problems with contacting her) and was able to let us view the flat on three separate occasions. She was also really understanding about the work which needed to be done to the flat before we move in, so overall very positive....
read full review
Comment on agent fees
We felt the fees involved (which with referencing and agent's fees came to £435 between three of us) were a little high, but this is not a reflection on Esme of course.
Was this helpful? Yes
Jul 01,2017
Minithumbup
Billy Clifton
By:
Jul 01,2017
0 people found
this helpful
Billy was always very helpful and he was always happy to answer any questions or find out and would get back to me quickly....
read full review
Was this helpful? Yes
Jun 29,2017
Minithumbup
Emma Coppin
By:
Jun 29,2017
0 people found
this helpful
Emma has been very responsive and helpful with any problems we had in the flat! Maintenance was quick and all our queries were answered. Would definitely recommend her....
read full review
Was this helpful? Yes
Jun 25,2017
Minithumbup
Grant Brown
By:
Jun 25,2017
0 people found
this helpful
We can't thank Grant enough for ensuring buying our first property was as easy as possible. He was very friendly and helpful with great communication and I would recommend him and Choices without question....
read full review
Was this helpful? Yes
Jun 22,2017
Minithumbup
Dominic Ogun
By:
Jun 22,2017
0 people found
this helpful
I was very impressed with the sale of my property within few days. Dominic was fantastic, provided real help and support, also showed a lot of respect to my home. I will be referring Dominic to all of my friends because of his excellent service....
read full review
Comment on agent fees
good
Was this helpful? Yes
Jun 20,2017
Minithumbup
Elena Galybina
By:
Jun 20,2017
0 people found
this helpful
Very helpful and thorough through the whole process. Always fast to respond to any questions I had and went out of her way to find out anything I needed. A good experience all round....
read full review
Was this helpful? Yes
Jun 20,2017
Minithumbup
Catherine Shinerock
By:
Jun 20,2017
0 people found
this helpful
Catherine was lovely to deal with and very helpful. She provided us with all of the info we required and despite one of us being late to the viewing, arranged for the current tenant to show both of us around so that we both got to see the property. She was very quick to respond whenever we had queries. Additinally, she was very upfront with the fees payable, particularly the inventory check-out fee, which may be missed otherwise as it is on the back of the template. Overall, I was happy ...
read full review
Was this helpful? Yes
Jun 20,2017
Minithumbup
Greg Attwood
By:
Jun 20,2017
0 people found
this helpful
Greg has been delivering so far an excellent service. As we are first time buyers and the process of buying a property is extremely stressing, Greg is answering all of our questions and provides quality advises, making it less painful :) . Moreover, Greg is extremely responsive to emails and only calls whenever he knows you are available to answer. Compared to other estate agents we have dealt with, he is not pushy, but instead helpful. I would highly recommend Greg to anyone looking to buy or s...
read full review
Comment on agent fees
I am a buyer - the vendor is dealing with the Agent fee
Was this helpful? Yes
Jun 16,2017
Minithumbup
Elle Copsey
By:
Jun 16,2017
0 people found
this helpful
I came across a situation where my tenants didn't pay rent and reluctant to clear arrears without any genuine reasons. I was put thru to Elle for advice to resolve and immediately I felt that I am talking to a professional who excel in legal matters and have natural ability to understand and feel what customers are experiencing. Elle grasped the situation, explained very clearly by answering all questions and took prompt action to issue section 21 & 8 to my tenants. I found Elle a committed ...
read full review
Was this helpful? Yes
Jun 14,2017
Minithumbup
Esme Hinton
By:
Jun 14,2017
0 people found
this helpful
I found Esme to be an extremely professional employee with excellent communication skills. She has been very clear and polite in all her communications and is knowledgeable about her job. Her sweet demeanour and personality makes her very approachable. We were happy with her services as our agent....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 10,2017
Minithumbup
Elena Galybina
By:
Jun 10,2017
0 people found
this helpful
As young professionals looking to move to London we booked a viewing for a property we found online; however that was not the property we ended up renting. The property we chose in the end had been found and suggested by Mrs Galybina, who skilfully took each and everyone of our concerns and specifications into account in order to provide us with the ideal property....
read full review
Was this helpful? Yes
Jun 09,2017
Minithumbup
Emma Coppin
By:
Jun 09,2017
0 people found
this helpful
Emma got to be one of the best housing agents I've ever worked with. She's very soft spoken and goes by the ethos happy client, happy life. You guys must be lucky to have her on your team.....
read full review
Was this helpful? Yes
Jun 08,2017
Minithumbup
Esme Hinton
By:
Jun 08,2017
0 people found
this helpful
Esme has been a breath of fresh air. We were at the verge of leaving choices once and for all, due to the terrible service that we received from the retained clients department over the last few months. I got in touch with Esme by hook or crook. But it made a world of difference to me and my stress levels. It is such a relief knowing that Esme is out there doing everything she can to manage your property in the most efficient and cost effective manner. I truly appreciate her dedication, promptne...
read full review
Comment on agent fees
Good, for this level of service the pay is really worthwhile.
Was this helpful? Yes
Jun 08,2017
Minithumbup
Emma Coppin
By:
Jun 08,2017
0 people found
this helpful
Professional, customer-focused and a nice person on top of it! I did not have that much experience with agents in UK before but it was a nice one!...
read full review
Was this helpful? Yes
Jun 05,2017
Minithumbup
Esme Hinton
By:
Jun 05,2017
0 people found
this helpful
Esme is a true professional and a great asset to Choices. As an experienced landlord, I have met my fair share of agents that have too much to say and over promise but always under-deliver and disappoint. I have been unfortunate to cross paths with 2 such agents within Choices. It was enough for me to consider removing our business, however, we decided to continue to give Choices our business purely based on Esme's genuine deminer, support and confidence in achieving every rent target we wanted ...
read full review
Was this helpful? Yes
Jun 04,2017
Minithumbup
Nicolas Cachuco
By:
Jun 04,2017
0 people found
this helpful
Nicolas was Very helpful, patient, really assertive And understood what I really wanted from the flat. Nicolas is doing Very well And I definitely recommend him to everybody....
read full review
Comment on agent fees
Nicolas showed his skills, knowledge And Will become a great agent.
Was this helpful? Yes
Jun 03,2017
Minithumbup
Nicolas Cachuco
Esme Hinton
By:
Jun 03,2017
0 people found
this helpful
Spoke on the phone and went to the viewing with Nicolas and he was very helpful and informative. He was very clear about all the details explaining all the costs and process....
read full review
Was this helpful? Yes
Jun 01,2017
Minithumbup
Catherine Shinerock
Benjamin Beaupierre
By:
Jun 01,2017
0 people found
this helpful
I would like to congratulate Catherine for arranging for my property to be listed with Choices London office and Ben for letting it. Also, a thank you to Esme for arranging the contract, overseeing and liaising with the tenant. I look forward to working with you all again in future. Best wishes Justin...
read full review
Comment on agent fees
Good and have agreed a management deal.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Esme Hinton
By:
Jun 01,2017
0 people found
this helpful
Esme has been great dealing with our move to a new rental property. She clarified and helped with every step of the process, and has been friendly and approachable throughout. Probably the best estate agent we have ever dealt with in London....
read full review
Comment on agent fees
Fees are on par with what I would expect in London.
Was this helpful? Yes
May 26,2017
Minithumbup
Elena Galybina
By:
May 26,2017
0 people found
this helpful
Elena was super helpful and polite in all my dealings with her. I missed out on the flat the first time around, but it became available again. Elena called me straight away and we went to view together. She took her time explaining all the details/costs and even helped me take measurements which she then emailed to me. Elena even took the time to enquire about my job which was nice. I'm super grateful for her assistance as moving house can be very stressful. An asset to your business!...
read full review
Comment on agent fees
I mean, agency fees suck.
Was this helpful? Yes
May 26,2017
Minithumbup
Nicolas Cachuco
By:
May 26,2017
0 people found
this helpful
Nicolas was able to match me with the best rooms that suited my needs. He was on top of his game and knowledgeable about each property. Would use him again in the future....
read full review
Was this helpful? Yes
May 19,2017
Minithumbup
Esme Hinton
By:
May 19,2017
0 people found
this helpful
Esme is really helpful and professional. she knows how to keep customers happy! I highly recommend dealing with her directly....
read full review
Was this helpful? Yes
May 19,2017
Minithumbup
Emma Coppin
Esme Hinton
By:
May 19,2017
0 people found
this helpful
Emma and Esme always responded to requests quickly, negotiated on my behalf and worked to get my deposit back as soon as possible....
read full review
Comment on agent fees
Some of the fees in the contract seemed unnecessary
Was this helpful? Yes
May 18,2017
Minithumbup
Emma Coppin
Esme Hinton
By:
May 18,2017
0 people found
this helpful
Both members of staff offered quick and reliable service when questions were asked or action required. Both are a credit to your agency....
read full review
Comment on agent fees
Rental fees were fair
Was this helpful? Yes

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
994 34 2836 83 363 0 645 1 230 20

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices

Individual Branch Awards

Caterham, CR3 6QB

Coulsdon, CR5 2NG

Croydon, CR2 6EB

Horley, RH6 7PZ

Redhill, RH1 6PS

Brighton, BN1 6SB

London, EC2M 4UJ

Sutton, SM1 4RA

Crawley, RH10 1HJ

Redhill, RH1 6PS


Caterham
38 Croydon Road, Caterham CR3 6QB
(497)
Central London
2 Devonshire Square, London EC2M 4UJ
(326)
Centralised Asset Management and Customer Services
97-99 Brighton Road, Redhill RH1 6PS
(58)
show all branches (12)
Choices Hub
Interlet House, Park Chesterfield, Chapel Road, Smallfield RH6 9NW
(2)
Coulsdon
115 Brighton Road, Coulsdon CR5 2NG
(458)
Crawley
5 Broadwalk, Crawley RH10 1HJ
(622)
Croydon
41 - 43 Brighton Road, Croydon CR2 6EB
(1210)
Horley
28A Victoria Road, Horley RH6 7PZ
(470)
Redhill
99 Brighton Road, Redhill RH1 6PS
(450)
Sales Progression Department
Sales Progression Department - Interlet House, Park Chesterfield, Chapel Road, Smallfield RH6 9NW
(0)
South Coast Brighton
35 South Road, Brighton BN1 6SB
(526)
Sutton
2D Carshalton Road, Sutton SM1 4RA
(566)


.

Make an Enquiry