• Matthew Hawkins
    Matthew Hawkins
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    Bethany Pratt
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    Tobi Mancuso
  • Nicola MacDonald
    Nicola MacDonald
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    Will Donkor
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    Helen Gasson
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    Julie Shaw
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    Tyrone Martin
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    Sarah Davison
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    Megan Ells
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    Katie Rest
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    Phillipa Shoults
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    Queen Nzeribe
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    Stephanie Prior
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    Stephen Yorke
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    Josh Shinerock
  • Esme Hinton
    Esme Hinton
  • Andrew Higham
    Andrew Higham
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    Harris Minhas
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    Elle Copsey
  • George Hawkins
    George Hawkins
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    Elena Galybina
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    Raimonda Petroskaite
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    Ashleigh Miller
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    Verity Price
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us Read full description...Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
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He's a really good guy, very kind and helpful. Good manners and great job. I would sincerely recommend him....
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Mar 27,2017
Minithumbup
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Mar 27,2017
0 people found
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Very good customer service.Mattew is so friendly and professional.He answer all queries so quickly and gave us clearly explanations about what we need to do.Would highly recommend their agency if you need to move as quick as possible...
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Comment on agent fees
Good
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Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
Ahmed is probably the nicest most helpful estate agent I have dealt with. He made our move smooth and stress-free. I would definitely recommend and hopefully use him again when we next move. Thanks Ahmed! We love our flat. Becky and Rich x...
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Comment on agent fees
Don't remember
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Mar 27,2017
Minithumbup
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Mar 27,2017
0 people found
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George was very professional and efficient in all our dealings. Made the move a very smooth process.I would definitely use the Coulsdon branch again....
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Mar 24,2017
Minithumbup
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Mar 24,2017
0 people found
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Matt is very friendly and professional. Was all round polite and has a positive attitude. Showed respect for our home. Lovely guy....
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Comment on agent fees
Alright
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Mar 23,2017
Minithumbup
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Mar 23,2017
0 people found
this helpful
Choices state agent was quick to find the property and arrange viewing. They understand what we are looking and found it in first time we went with them....
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Comment on agent fees
Good
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Mar 21,2017
Minithumbup
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Mar 21,2017
0 people found
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Fantastic customer service from Matthew who found us our dream home within 4 days. Matthew knows his stuff, explaining all situations & answered all queries really quickly. Made what can be a very stressful situation virtually stress free. Would Highly recommend to anyone who is in need of a property....
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Comment on agent fees
Very good
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Mar 21,2017
Minithumbup
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Mar 21,2017
0 people found
this helpful
I would like to thank Dominic for the efficient and courteous way in which he handled the sale of our property. The transaction was both exceptionally smooth and speedy, and we attribute this in large measure to the service he and his colleagues provided....
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Comment on agent fees
Good
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
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A very pleasant, friendly and helpful lady who is always polite and willing to help as much as she possibly can....
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Mar 17,2017
Minithumbdown
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Mar 17,2017
0 people found
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Choices charges the most expensive check out services. They charge my tenant and I for the checkout a total sum of £275.00 and they are so inefficient in refunding the tenant's deposit. The person dealing with this is Daniella. I will NOT ever use them again as I was charged for everything the can think of. Anyone thinking of using Choices be warn 'read every single line of the contract I was with them for 10 years and I can tell you that is is not a nice experience....
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Comment on agent fees
Their fees are ridiculous - charge for increasing the rent, for extending the lease, inventory check in and out (both tenant and landlord had to pay them) I can only tell what I paid as landlord, heavens know what the poor tenant had to pay
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Mar 14,2017
Minithumbup
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Mar 14,2017
0 people found
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When we decided to rent out our flat, we were barraged with interested companies, and originally, we went with another agency. After 6 weeks with them, (and a VERY desirable property) they brought no potential tenants for viewing. I dropped them and engaged with Harris. Within the week, we had viewings, and within 2 weeks, the flat was let - AT asking price. Not everything has been silky smooth (tenants have been known to be flaky) but when an issue has arisen, Harris has earned one of the high...
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Comment on agent fees
I feel that the negotiated fees were fair to both parties.
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Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
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I had a great experience of vewing a room at choices estate agent. Elena is very helpful and friendly during the process. I received quick reponse even on weekends. Nice job!...
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Mar 14,2017
Minithumbup
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Mar 14,2017
0 people found
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Choices found tenants for my flat in 2013. Since then I have been extremely disappointed with the performance of all staff I have come across at Choices - with one very notable exception. As soon as I first came across Amy Francis, as a trainee portfolio manager, she was different. She has consistently responded promptly to my messages, not just saying "we'll look into it" like all the others I have come across. She tells me what she proposes to do and how soon she expects to have an a...
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Mar 13,2017
Minithumbup
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Mar 13,2017
1 people found
this helpful
Very grateful for the help in the sale of the flat. I recommend this agent for both sale and letting of a property....
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Comment on agent fees
Good
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Mar 13,2017
Minithumbdown
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Mar 13,2017
0 people found
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I really don't know where to start with this review of Choices, but if you're only planning on reading the first line of this and are considering renting a property from them then I would recommend considering another agent. After moving into our property we soon started to discover how disorganised they were. The property required some repairs and maintenance which was difficult to arrange and the landlord was even billed for some repairs which were not carried out. The move out however was the...
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Mar 11,2017
Minithumbup
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Mar 11,2017
0 people found
this helpful
Very helpful Ahmed, came on time, was very nice while showing the property. Very kind and cared about my needs...
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Mar 10,2017
Minithumbup
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Mar 10,2017
0 people found
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Nicholas was very helpful and professional, which put me at ease immediately. He answered questions and offered suggestions, and made everything a lot easier! He was patient and once I was decided he explained everything clearly. Thanks for the help Nicholas !...
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Mar 10,2017
Minithumbup
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Mar 10,2017
0 people found
this helpful
Emma has been extremely helpful, friendly and efficient in helping me deal with the many problems I have experienced while letting a room from Choices. On a number of occasions I waited weeks with serious issues in the room, only for Emma to sort things out for me straight away. She is always good to speak to on the phone or by email....
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Mar 09,2017
Minithumbup
By:
Mar 09,2017
1 people found
this helpful
Mr Matthew is excellent Manager he is very helpful and friendly he always out of to help the customer wish him good luck in his job...
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Comment on agent fees
Good
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Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
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Martina is the best in her work .thank you and I hope to have in the future one person like you when I need to resolve something ..thank you one more time...
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Comment on agent fees
The agent Martina Hinds is not good ..is very good !!
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Mar 08,2017
Minithumbdown
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Mar 08,2017
0 people found
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I found Matthew to be knowledgeable and friendly. He personally drive me back and fourth from the viewing and gave me advice on Sutton which is a new area for me....
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Mar 07,2017
Minithumbup
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Mar 07,2017
0 people found
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Rauf was very professional in his persuit in assisting with my needs and requirements. He kept me updated. Showed he had listened to my criteria and oversaw his role in my securing my property brilliantly....
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Comment on agent fees
Could be a lot cheaper
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Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
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my experience with this agent was very good. Flat was perfect,service was great. He's been professional,helpful and friendly. Would recommend for sure...
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Mar 07,2017
Minithumbup
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Mar 07,2017
0 people found
this helpful
Nice person and the best on hard work . Very patients with us and very friendly five stars for briliant service...
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Comment on agent fees
Good
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Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
Harris was fantastic in finding me a tenant and the whole move in process was smooth and stress free. I would definitely recommend Harris to landlords who want a great service with affordable fees....
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Comment on agent fees
Affordable
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Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Ahmed is one of the very few representatives who had made sure that I find a house for myself. He has always been cooperative and punctual in all our meetings. With a smile on his face, he makes sure to help people find the best for themselves....
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Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
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Hi We interacted with Ahmad couple of times now as part of our house hunt and found him really helpful n cooperative. Not only that he assisted us fully to find the right house, but he is quite patient, supportive and friendly which is utmost important in the field he is in. He ensures his customers go out with satisfaction and smile and his right attitude helps him achieve this. I would recommend Ahmad's name to my other friends who will look for house in future. Thanks Shweta..Tenant...
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Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Helen is always there when you need her even in emergencies. This weekend we had a problem with one if our properties and she was available to help us. She never says never and she always finds a solution to any problem. She's an asset and we greatly appreciate her... We think she is great and is,an asset to choices... We always feel in great hands when she is around. Always friendly professional and very efficient. No problem is too much for her. A gem and a star. Thank you Helen for being you...
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Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
Esme is an enthusiastic and reactive person who took the time to well understand what I was looking for in terms of price, location and other characteristics. Clear and good communication about the contract as well. Top agent !...
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Katie Boyce handled our situation very professionally and I cannot recommend her highly enough. She is very efficient, prompt, professional and competent in her handling of complex issues....
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NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
989 32 2804 82 356 0 638 1 228 20

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices

Individual Branch Awards

Caterham, CR3 6QB

Coulsdon, CR5 2NG

Croydon, CR2 6EB

Horley, RH6 7PZ

Redhill, RH1 6PS

Brighton, BN1 6SB

London, EC2M 4UJ

Sutton, SM1 4RA

Crawley, RH10 1HJ

Redhill, RH1 6PS

Firm rankings



Caterham
38 Croydon Road, Caterham CR3 6QB
(488)
Central London
2 Devonshire Square, London EC2M 4UJ
(295)
Centralised Asset Management and Customer Services
97-99 Brighton Road, Redhill RH1 6PS
(52)
show all branches (12)
Choices Hub
Interlet House, Park Chesterfield, Chapel Road, Smallfield RH6 9NW
(2)
Coulsdon
115 Brighton Road, Coulsdon CR5 2NG
(457)
Crawley
5 Broadwalk, Crawley RH10 1HJ
(620)
Croydon
41 - 43 Brighton Road, Croydon CR2 6EB
(1207)
Horley
28A Victoria Road, Horley RH6 7PZ
(470)
Redhill
99 Brighton Road, Redhill RH1 6PS
(449)
Sales Progression Department
Sales Progression Department - Interlet House, Park Chesterfield, Chapel Road, Smallfield RH6 9NW
(0)
South Coast Brighton
35 South Road, Brighton BN1 6SB
(526)
Sutton
2D Carshalton Road, Sutton SM1 4RA
(562)

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