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    louise burtonshaw
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    Simon Ketteringham
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    Paul
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    George
Your sales & lettings specialist in North Leeds.

Situated in a prime position in the centre of vibrant, cosmopolitan Headingley, only two miles from central Leeds, Castlehill has built a solid reputation in house sales and rentals throughout the North Leeds area.

21 Otley Road
Headingley,Leeds
West Yorkshire
LS6 3AA
0113 278 7427

 
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Properties for sale
Properties for rent
Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Great letting agents! Had a 1 year tenancy with castlehill and have just come to the end of it. Always very helpful and got any problems sorted out really quickly. Would highly recommend castlehill as a letting agent....
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Jun 23,2016
Minithumbup
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Jun 23,2016
1 people found
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Fantastic letting service! I have recently come to the end of a one year student let with Castle Hill and would recommend them highly to other students wishing to let in the Leeds area. The property was of a high standard and at a very reasonable price. In comparison to our previous student lets, this house was at a significantly higher standard at the same considerably low budget and was deep-cleaned and freshly decorated prior to the start of the tennancy. The staff are very warm and friendly ...
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Jun 20,2016
Minithumbup
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Jun 20,2016
0 people found
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All dealings with the team were great! So helpful and attended to every query/issue we had, would definitely recommend!...
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May 17,2016
Minithumbup
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May 17,2016
1 people found
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I have been renting houses in UK for about 12 years now, and I must say that Castlehill fall into the top 2 positions in terms of service. Mainly because of Louise Burtonshaw (our property co-ordinator). Whenever we needed something done, we had an email reply within minutes (on a working day) and a contractor was sent over the next day. Very friendly and helpful staff in the office....
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Comment on agent fees
All fees were much lower than encountered in other agencies.
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Apr 19,2016
Minithumbup
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Apr 19,2016
0 people found
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A professional approach to the sale; all communications were dealt with in a timely manner and any outstanding issues were always followed up....
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Comment on agent fees
Usual fee structure
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Apr 19,2016
Minithumbup
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Apr 19,2016
0 people found
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Very helpful and excellent communication, Paul successfully liaised with both ourselves and the purchaser to conclude a successful sale Thanks....
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Comment on agent fees
Reasonable
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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Very professional and competent. Dealt with two complex sales very well. They generated many viewings and plenty of offers. Fully recommend....
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Comment on agent fees
Fees are fair.
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Feb 23,2016
Minithumbup
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Feb 23,2016
0 people found
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Castle hill ensured a smooth transaction when signing the tenancy, there was a small deposit fee of £100 which was much appreciated. If we ever had a problem it was sorted very quickly after an email, communication is also friendly and courteous....
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Comment on agent fees
The fees are fair and well priced
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Feb 21,2016
Minithumbup
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Feb 21,2016
0 people found
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The staff are very friendly and very helpful. Any emails sent are replied to instantly and if there are any issues they are sorted out very quickly. Very approachable and have no hesitations in contacting any staff member. They are very professional and organised. Would definitely recommend to anyone and will 100% be looking to use castlehill next year to let a property....
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Feb 21,2016
Minithumbup
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Feb 21,2016
1 people found
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Renting our four bedroom house from Castlehill has such a breeze - whenever we have needed anything or any help the reply from louise has been almost instant and any work on the house is often scheduled for the next few days, if not the day after. They are a pleasure to rent from, very understanding with creating quarterly dates that fit our student finance loan dropping and also making for a pleasant, safe and beautiful house to live in in our final year when added stress from property issues i...
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Comment on agent fees
Good fees
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Oct 26,2015
Minithumbup
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Oct 26,2015
0 people found
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The staff are all very friendly and they made sure we were happy, which seemed important to them, particularly as it was our first time renting our own property. They always answer our questions and are very efficient in solving and problems that we have....
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Oct 12,2015
Minithumbup
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Oct 12,2015
0 people found
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I have had a few bad experiences with letting agents in the past so it is refreshing to find one that is so committed to providing an excellent service to their tenants. Louise and Greg have been incredibly helpful and any problems or queries that I have had have been dealt with immediately. I will be using Castlehill again in the future and strongly recommend them....
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Oct 10,2015
Minithumbup
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Oct 10,2015
0 people found
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As a house, we are extremely happy with the service we have received at Castlehill. Despite being Students, we are not treated with any less care and any issues we have had have been dealt with very promptly. Furthermore, Castlehill have actually gone out of their way to try to help us, for example allowing us to move some items in before our contract had fully begun. In comparison, to our previous student house, the standard is very high and we enjoy living here. Definitely one of the best land...
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Oct 08,2015
Minithumbup
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Oct 08,2015
0 people found
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They provide an online system that I could log on to and see everything that was going on keeping me up to date on viewings, comments and offers. It is good to be able to see these without calling in. They were completely professional at all times especially when there was more than 1 party interested and careful negotiation got me the best buyer at the best price. I am also selling another house in a different area with a different agent and the it is really difficult getting information on th...
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Oct 06,2015
Minithumbup
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Oct 06,2015
0 people found
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The agent sold three properties on our behalf and acted in a professional and courteous manner throughout the process; they provided regular feedback and were also open and frank with their advice and recommendation presented in simple, clear and logical terms....
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Sep 23,2015
Minithumbup
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Sep 23,2015
0 people found
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Simon and the team at Castle Hill provided an excellent service from start to finish. I would not hesitate to recommend them....
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Sep 04,2015
Minithumbup
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Sep 04,2015
0 people found
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We have used Castlehill Estate Agents for over 20 years and have had absolutely no complaints whatsoever. The company is a family run business and always puts the customer first. I would not hesitate to recommend them - and indeed I have , on several occasions. We used them because they were recommended to us! They have helped us purchase and sell around 15 properties and never once have we had less than great service. We would definitely urge you to try them if you are looking for an honest,re...
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Comment on agent fees
All fees were explained and discussed - very fair!
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Aug 27,2015
Minithumbup
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Aug 27,2015
0 people found
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I have been a tenant with castle hill for three years now and they have always provided us with such wonderful service ! Always friendly, polite and helpful Louise and the team at castle hill always go out of their way to help you when and where they can. Greg was our landlord and through communication with Louise if there was ever a problem with the house , appliances etc, they were always dealt with promptly and professionally . It is rare to find such a good landlord and estate agent , castle...
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Aug 15,2015
Minithumbup
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Aug 15,2015
0 people found
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We have only been in our new home a matter of weeks but already the service we have received from Castlehill has exceed that we had in a whole year with our old landlord. We have dealt primarily with Louise who could not have been more helpful. Before we were due to move in she answered a number of questions we had regarding existing previsions which meant we were able to sort a lot of things before our move in date and did not have to wait until our move in date to then sort everything out. Wou...
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Aug 14,2015
Minithumbup
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Aug 14,2015
0 people found
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Excellent Service. Strongly Recommended. We used Castlehill to sell our house. It had been rented out for a period and so we needed an agent who would also represent us at showings. Really pleased with the team as a whole. Excellent attitude. It is an Estate Agent that is run like you would expect and have always hoped an Estate Agents were run. Profession, intelligent, focused, efficient. If we did not sell, i would have no hesitation in using them to manage a let for us....
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Jul 31,2015
Minithumbup
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Jul 31,2015
1 people found
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We are students living in a student rented house. Although we have only been here a matter of weeks everything has been fantastic. Louise deals with our property and could not be more helpful. We had an issue with the council collecting our bins and Louise dealt with the council and helped us get our bins finally collected, while keeping us updated about what was happening. Also, if we pop in to the estate agents and Louise is not there there are other staff who are just as helpful. Really looki...
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Jul 29,2015
Minithumbup
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Jul 29,2015
0 people found
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Along with the team support of Sarah we felt overall confidence and professionalism in the whole process. We particularly liked to ability to leave the UK for 6 weeks knowing that this would not interrupt or delay a sale. Being able to e mail was very useful at this time. There was skill and good interpersonal communication to negotiate and achieve the final outcome for which we are very grateful....
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Comment on agent fees
good value
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Jul 17,2015
Minithumbup
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Jul 17,2015
0 people found
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Castlehill were overall just wonderful. moving in was quick and easy the paperwork was simple to follow and didn't take very long. the staff are friendly and co-operative and will get back to you swiftly if you email them with anything you may need. they were also incredibly helpful in arranging for us to move into our property early. overall i'm much more satisfied with castle hill than i am with previous letting agents and so far i'm yet to find a single problem with the standard of their serv...
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Jun 23,2015
Minithumbup
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Jun 23,2015
0 people found
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Castlehill have been the best Estate Agents that I have ever rented from. The house was newly renovated when we moved in, the only slight problem we had was a leak in thee attic bedroom which was rectified immediately. We were always notified at least 24hours prior to any viewings or maintenance work and Castlehill were always very easy to contact. I would highly recommend....
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Jun 04,2015
Minithumbup
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Jun 04,2015
0 people found
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From Start to Finish Louise Burtonshaw has been outstanding. Not only professional but friendly and approachable, both essential skills when renting. Throughout out tenancy, we haven't had any problems occur, however, I believe if we did, they would be sorted professionally with a rapid response. Working in a local estate agency myself, I have recommended Castlehill on occasion and will continue to do so....
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Apr 28,2015
Minithumbup
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Apr 28,2015
0 people found
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I have been a tenant of Castlehill Leeds for 3 years now and I must say the reason for this is because of the amazing staff and letting agents. I have rented properties for 10 years and Castlehill, Greg and Louise personally, have been the most incredible, helpful and trusting people I have ever had the pleasure of renting one of their properties. The only reason my tenancy is coming to a close is because myself and my housemates are all going separate ways. I would highly recommend this agency ...
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Apr 23,2015
Minithumbup
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Apr 23,2015
0 people found
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We have signed up to live with this agency next year. So far, they have already met and gone beyond our expectations. The staff are polite, well organised and have kept us updated with the process. After currently being with an agency that have disappointed us time and time again we are thoroughly looking forward to renting a house with Castlehill....
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Apr 21,2015
Minithumbup
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Apr 21,2015
0 people found
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Castlehill were very reliable and if we had any problems with the house they would be fixed straight away. We needed new mattresses and they replaced them straight away without question. I really valued this as a old, rubbish mattress can really ruin your life! They always let us know if someone is coming to do something to the house....
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Apr 21,2015
Minithumbup
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Apr 21,2015
0 people found
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When we first went to view the house, the previous tenants told us that Castlehill were great and did anything if you were to need it. Already a great start, once moved in it was apparent this was true. Whether it be that your student loan comes in a little later than the rent payment date or you've accidentally locked yourself out of your room. We have only spoken to Louise who has been brilliant with everything but I'm sure the whole team are just as helpful! Being a student, I have only been ...
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Apr 19,2015
Minithumbup
By:
Apr 19,2015
0 people found
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Castlehill have always provided us with a very prompt and efficient services. Louise has always been helpful and treated both me and my housemates (who are students) with respect. The fees were also reasonable. The good thing is that you don't feel like Castlehill are trying to take you for a ride, like you do with some other estate agents....
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Comment on agent fees
They were very reasonable when compared with some agents.
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Areas covered
  • LS6
  • LS4
  • LS16
  • LS5
  • LS3
  • LS2
  • LS17
  • LS18

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 73 1 23 1 4 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

We aim to be the most competitive agent in the area whilst still maintaining high standards of service & professionalism.
Last updated at 5:09 PM 15/05/2015 by Simon Ketteringham

Complaints Procedure

We rarely receive complaints, however, if you have a complaint please email enquiries@castlehill.co.uk where a director will investigate & respond within 7 days.
We are long standing members of the Property Ombudsman Scheme - A free, fair and independent service for buyers, sellers, tenants & landlords.
Last updated at 5:09 PM 15/05/2015 by Simon Ketteringham
louise burtonshaw - upload your photo louise burtonshaw
47 reviews

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Simon Ketteringham - upload your photo Simon Ketteringham
21 reviews

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Matt Lehan - upload your photo Matt Lehan
6 reviews

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Greg Ketteringham - upload your photo Greg Ketteringham
7 reviews

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Paul  - upload your photo Paul
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George  - upload your photo George
1 reviews

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