Castledene Sales & Lettings
4.8/5, 407 reviews
95% recommended
93% sales valuation accuracy
98% sales fee satisfaction

Property Features

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Castledene Sales & Lettings | Estate Agents with Properties for sale - Bishop Auckland, Seaham, Easington, Hartlepool, County Durham & The North East

Latest Reviews

 View all Reviews 407
21st Dec 2022
reviewed by 'JRP'
“I have been dealing with the Hartlepool office to rent a property in Sunderland, and the team consisting of Louise, ......”
19th Dec 2022
reviewed by 'Melinda Wutete'
“Had the back-up of a very dedicated team (Louise,Lizzie and Abbey).Very immediate to answer your emails and provide ......”
15th Nov 2022
reviewed by 'Julie'
“Recently bought a house via this branch.Both Alex and Charlotte were very professional, helpful and communicative. Would highly recommend ......”
3rd Aug 2022
reviewed by 'Charlotte'
“If it was possible to give less than a star I would. Horrendous management of properties and unaware of the ......”
8th Jul 2022
reviewed by 'Kelly Hind'
“Nicola was absolutely amazing! We were listed with another agency who were woeful and I am over the moon we ......”
5th Jul 2022
reviewed by 'Wayne'
“After contacting Castledene lettings about a property in Mowbray road on the 28/06/2022. I asked to apply for a rental just ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £26,000 £825,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
191 7 133 6 26 0 17 1 20 6
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 12:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Castledene Sales & Lettings Branches (view all 4)
Bishop Auckland, DL14
Easington, SR8
Hartlepool, TS24
Seaham, SR7

“Excellent service - they manage my commercial unit very well ......”

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Nov 29,2017
Minithumbup
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Hannah
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Stuart
By: 'Mr'
Nov 29,2017
0 people found
this helpful
Excellent service - they manage my commercial unit very well and I have no issues with them. Get my statements on time...
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“my property is well looked after through Castledene. I always ......”

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Nov 29,2017
Minithumbup
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Lilly
By: 'jan'
Nov 29,2017
0 people found
this helpful
my property is well looked after through Castledene. I always get my management statements sent on time and always get updates from the girls on the property....
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good
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“Always quick to help keep in touch regardly when ever ......”

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Nov 29,2017
Minithumbup
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Lizzie
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Louise
By: '2'
Nov 29,2017
0 people found
this helpful
Always quick to help keep in touch regardly when ever in need. Quick to solve any issues. Always easy to approach and very friendly. Very good when dealing with moving in also. Made sure they were always at hand. Answered any questions with no problems ...
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Comment on agent fees
Good
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“Emma has been helping me move from my flat to ......”

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Nov 29,2017
Minithumbup
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Emma
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Emma
By: 'Ms'
Nov 29,2017
0 people found
this helpful
Emma has been helping me move from my flat to another property that suits my disability needs. She made things very easy for me to move over smoothly she understood my disability requirements and was very caring in making sure everything was in order for ...
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Comment on agent fees
Ok
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“Castledene are a great company to deal with. ALL of ......”

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Nov 29,2017
Minithumbup
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Heike
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Georgia
By: 'Denny'
Nov 29,2017
1 people found
this helpful
Castledene are a great company to deal with. ALL of the staff are helpful , happy ,knowledgeable and very welcoming to landlords, tenants and contractors alike. Their customer service is second to none....
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Comment on agent fees
seem very fair and by far the most competitive
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“Honest, reliable and fast service provided in letting our property. ......”

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Nov 28,2017
Minithumbdown
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Laura
By: 'Joseph'
Nov 28,2017
0 people found
this helpful
Honest, reliable and fast service provided in letting our property. Highly recommend. Laura kept us punctually informed off status from application to move in. Excellent service...
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Comment on agent fees
Good
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“Having used the services of Castledene for around four and ......”

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Nov 28,2017
Minithumbup
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Toni
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Toni
By: 'Antnich'
Nov 28,2017
1 people found
this helpful
Having used the services of Castledene for around four and a half years now, I'd happily recommend any of the staff from the Easington office for their kindness, courtesy and professionalism. I singled Toni out specifically because she has been my main point of contact ...
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Comment on agent fees
Good
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“Georgia has been very efficient in the management of our ......”

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Nov 28,2017
Minithumbup
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Georgia
By: 'landlord'
Nov 28,2017
1 people found
this helpful
Georgia has been very efficient in the management of our property. She is always friendly and helpful and responds quickly to any queries. We are very happy with her approach and work....
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“Toni has been amazing, she booked me a viewing when ......”

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Nov 28,2017
Minithumbup
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Toni
By: 'Andy'
Nov 28,2017
1 people found
this helpful
Toni has been amazing, she booked me a viewing when it was suitable for me and even helped me fill in an application form, she has been a great help if I need anything... she puts her heart and soul in to all her work... ...
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“Toni has been amazing, she has helped me though thick ......”

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Nov 27,2017
Minithumbup
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Toni
By: 'Lisa'
Nov 27,2017
0 people found
this helpful
Toni has been amazing, she has helped me though thick and thin, listened to my troubles and helped me get on my feet and finding me a perfect home for me and my children, she has a heart of gold and is very understanding, I ...
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“Miss Wilkinson had always been an extremely polite and well ......”

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Nov 27,2017
Minithumbup
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Emma
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Laura
By: 'Mrs'
Nov 27,2017
0 people found
this helpful
Miss Wilkinson had always been an extremely polite and well mannered young lady. She has always dealt with my requirements promptly and to a very high standard....
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good
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“I have dealt with many letting agents in the past ......”

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Nov 27,2017
Minithumbup
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Georgia
By: 'Charles'
Nov 27,2017
1 people found
this helpful
I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter ...
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Comment on agent fees
Fees were within the price range I expected them to be.
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“I have dealt with many letting agents in the past ......”

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Nov 27,2017
Minithumbup
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Georgia
By: 'Charles'
Nov 27,2017
0 people found
this helpful
I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter ...
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Comment on agent fees
Fees were within the price range I expected them to be.
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“me and my 5 year old son has a lovely space ......”

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Nov 27,2017
Minithumbup
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Heike
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Toni
By: 'Aaron'
Nov 27,2017
1 people found
this helpful
me and my 5 year old son has a lovely space to make loads memories thanks to heike Top women And thanks to Toni I phoned on Saturday to let them no would pay my rent the following week as I had to buy cooker and ...
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Good
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“Iv just brought me property on the market with Emma ......”

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Nov 27,2017
Minithumbup
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Stuart
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Stuart
By: 'N.maine'
Nov 27,2017
0 people found
this helpful
Iv just brought me property on the market with Emma to rent. She approached me after having worked with her in the past with her previous agent. As expected she gave me a first class service and found me a suitable tenant almost immediately. She ...
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Good
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“Excellent customer service everytime I've had dealings with this branch. ......”

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Nov 25,2017
Minithumbup
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Toni
By: 'Natalie'
Nov 25,2017
1 people found
this helpful
Excellent customer service everytime I've had dealings with this branch. I have spoken to Toni on several occasions. She has always helped me, been very polite and professional, if she could not deal with my problem there and then she's always rang me back or ...
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“Would highly recommend toni she was helpful in everything I ......”

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Nov 25,2017
Minithumbup
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Toni
By: 'ragon'
Nov 25,2017
1 people found
this helpful
Would highly recommend toni she was helpful in everything I needed to now with the property great customer service thanks...
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“Emma has looked after my property since she arrived at ......”

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Nov 24,2017
Minithumbup
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Emma
By: 'LizM'
Nov 24,2017
0 people found
this helpful
Emma has looked after my property since she arrived at Seaham. Her property knowledge is second to none and is always more than helpful. I'm very happy knowing my portfolio is in capable hands....
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Good
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“Dealt with lizzie and louise for some time now, very ......”

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Nov 24,2017
Minithumbup
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Louise
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Lizzie
By: 'Landlord'
Nov 24,2017
0 people found
this helpful
Dealt with lizzie and louise for some time now, very approachable and professional team always going the extra mile to strive for perfection, will continue to use these in the future and have no hesitation in recomending them to anyone...
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Comment on agent fees
Acceptable
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“I have worked with five letting agencies over the years ......”

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Nov 24,2017
Minithumbup
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Lilly
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Hannah
By: 'Joanne'
Nov 24,2017
1 people found
this helpful
I have worked with five letting agencies over the years but Castledene estate agents really are head and shoulders above the rest. I had the pleasure of dealing with Hannah and Lilly who were very informative and in my opinion are a credit to Castledene, ...
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Comment on agent fees
Good
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“Louise and Lizzie go out of their way to help, ......”

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Nov 24,2017
Minithumbup
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Louise
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Lizzie
By: 'Hayley'
Nov 24,2017
0 people found
this helpful
Louise and Lizzie go out of their way to help, they have made life so much easier being a landlord. Would recommend these ladies to any landlord or buying/selling. Very professional and know there stuff...
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Comment on agent fees
They are very reasonable for fees, worth every penny
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“Really happy with the service I receive, I know my ......”

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Nov 24,2017
Minithumbup
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Louise
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Lizzie
By: 'Bill'
Nov 24,2017
0 people found
this helpful
Really happy with the service I receive, I know my house is looked after effectively and with great care and attention. I've had a tenant for over two years who is also very happy. What more could a landlord want?...
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Comment on agent fees
Great
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“Caroline always proves to be extremely helpful and efficient. She ......”

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Nov 22,2017
Minithumbup
By: 'Josephine'
Nov 22,2017
0 people found
this helpful
Caroline always proves to be extremely helpful and efficient. She maintains excellent customer service throughout my many queries and calls. I would highly recommend her to any landlord or tenant....
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“The staff at the Bishop Auckland branch of Castledene are ......”

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Nov 22,2017
Minithumbup
By: 'Blusteal'
Nov 22,2017
0 people found
this helpful
The staff at the Bishop Auckland branch of Castledene are delightful. Phil is always extremely helpful when I contact the office and Caroline can never do enough for you....
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Comment on agent fees
Good
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“I would hardly recommend Caroline as an excellent agent. She ......”

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Nov 21,2017
Minithumbup
By: 'Kklarke'
Nov 21,2017
0 people found
this helpful
I would hardly recommend Caroline as an excellent agent. She is efficient and reliable and does her job very well. She is patient with my many queries and I know i can put full trust in her to look after my property....
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Good
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“Caroline is very helpfulĺ and helps with with any problems, ......”

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Nov 21,2017
Minithumbup
By: 'AshS'
Nov 21,2017
0 people found
this helpful
Caroline is very helpfulĺ and helps with with any problems, would definitely recommend her couldnt of received a better service thank you...
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“Caroline is very considerate and professional , always prompt to reply ......”

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Nov 21,2017
Minithumbup
By: 'Harvey'
Nov 21,2017
0 people found
this helpful
Caroline is very considerate and professional , always prompt to reply to e mails and extremely helpful . I would highly recommend and can't wait to deal with her again in the future....
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“Just a quick comment on the absolutely fantastic service I ......”

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Nov 21,2017
Minithumbup
By: 'Martin'
Nov 21,2017
0 people found
this helpful
Just a quick comment on the absolutely fantastic service I was provided with from Caroline in my recent deals with her. made a particularly stressful time a very easy journey, communicated with me from start to finish and not once did I have to call ...
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Comment on agent fees
good
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“Caroline is very prompt and reliable and always answers emails ......”

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Nov 21,2017
Minithumbup
By: 'Simon'
Nov 21,2017
0 people found
this helpful
Caroline is very prompt and reliable and always answers emails quickly etc.. she keeps me updated with issues that arise with tenants,which have been a few recently!...
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Comment on agent fees
The agents fees are reasonable and within line with others
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“Pleasure to do business with Keep up the good work ......”

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Nov 21,2017
Minithumbup
By: 'George'
Nov 21,2017
0 people found
this helpful
Pleasure to do business with Keep up the good work Phil and caroline are very helpful at all times, always have the answers...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:31 AM 31/03/2017 by allAgents

Awards won by Castledene Sales & Lettings

Regional Awards won by Castledene Sales & Lettings

Individual Branch Awards

Easington, SR8

Hartlepool, TS24



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