Carson & Co
4.7/5, 657 reviews
94% recommended
93% sales valuation accuracy
97% sales fee satisfaction
No company information

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £37,500 £5,002,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 4 35 11 337 9 196 5 33 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“This is the worst letting agency avoid at any......”

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Apr 07,2021
Minithumbdown
By: 'Gergana Pramatarova'
Apr 07,2021
0 people found
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This is the worst letting agency avoid at any cost. Our tenancy ended 2 months ago and I am yet to receive a refund to our deposit. There is no dispute of any kind in relation to the amount to be refunded and yet the only ...
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“Brilliant!...”

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Jan 27,2021
Minithumbup
By: 'Carole'
Jan 27,2021
1 people found
this helpful
2020 9th Sept. Martin from CARSONS came to value our property in Northfield, Lightwater. "Realistic selling price £550k" (as we needed to sell quickly as we had our hopes on buying another property). 14th Sept photographs and plan completed 15th Sept, sales negotiators all came so ...
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“Avoid avoid avoid...”

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Jan 10,2021
Minithumbdown
By: 'Steve Smith'
Jan 10,2021
4 people found
this helpful
Stay away from this lot. Faceless local office, which never picks up the phone and a head office that only uses email. (and takes days to reply). When stuff is going smoothly they are fine. Query/ask them something or try and get a repair ...
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“A thoroughly professional service...”

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Jul 16,2020
Minithumbup
By: 'Ian'
Jul 16,2020
0 people found
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The service by the Carsons team was patient, thorough and professional. They gave honest advice and support thoughout. I would have no hesitation in recommending theme...
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“After our initial sale fell through we were f......”

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Jan 29,2020
Minithumbup
By: 'Matthew'
Jan 29,2020
0 people found
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After our initial sale fell through we were feeling pretty despondent however Carsons were able to secure a 2nd offer on our property the following week, much to our relief. Ged and Jess were integral in keeping things on track and we are very grateful ...
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“Outstanding Service , Could not have done better...”

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Jan 17,2020
Minithumbup
By: 'Ian'
Jan 17,2020
0 people found
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Outstanding Service , Could not have done better and stuck with it all the way which was no mean feat. Fully kept up to date and got there in the end.... Many Thanks...
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“The Camberley branch staff of Carson & Co wer......”

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Dec 13,2019
Minithumbup
By: 'Graham'
Dec 13,2019
0 people found
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The Camberley branch staff of Carson & Co were all very friendly professional and attentive. Nothing was too much trouble and provided excellent advice, guidance all along the way and sold my house....
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“Selling through Carsons...”

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Dec 10,2019
Minithumbup
By: 'Wendy'
Dec 10,2019
0 people found
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Carsons provided a realistic selling price for the property. Other agents over priced the property to try and win the business. Property was sold after four viewings. I was very pleased with the sales progress from Carsons and I would recommend Carsons....
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“Great service, easy transaction to buy my fir......”

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Dec 04,2019
Minithumbup
By: 'Peter'
Dec 04,2019
0 people found
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Great service, easy transaction to buy my first house in Hook All the staff are very helpful, friendly and always available....
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“I have recently sold my family home with Cars......”

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Dec 04,2019
Minithumbup
By: 'Penelope'
Dec 04,2019
0 people found
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I have recently sold my family home with Carson’s in Hook Hampshire and I cannot thank Jessika enough for her support guidance and communication skills she has been extremely informative throughout the whole process if I could score her more than 5* i certainly would....
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“A more than professional service...”

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Nov 18,2019
Minithumbup
By: 'Robert'
Nov 18,2019
0 people found
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My purchase became complicated and prolonged but Julia, Jessica, Jed and James could not have been more patient, helpful and supportive. Theirs was a truly superlative service. I would unhesitatingly recommend their services....
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By: Ged Egan
Nov 23, 2019
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Thank you Robert for your kind words about the team here in Hook. I'm delighted that you were happy with the service provided. We all love to know that our hard work is appreciated. Best of luck in your new property! Ged Egan, Branch Manager, Hook. ...

“Five Star Service - Jessika Cardinali is excellent....”

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Nov 13,2019
Minithumbup
By: 'Beth'
Nov 13,2019
0 people found
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A five star service throughout both our sale and purchase - Jessika Cardinali is an exceptional credit to Carsons, we have always found her to be polite, helpful, professional and very knowledgeable every step of the way. All our queries and concerns were dealt with ...
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By: Ged Egan
Nov 23, 2019
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Thank you Beth for your lovely review. Jess was over the moon when she read this! And she really is a credit to the team! I hope your move went well and that you are starting to settle in nicely. Best regards Ged Egan, Branch Manager, Hook. ...

“Communication...”

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Oct 24,2019
Minithumbdown
By: 'Steve'
Oct 24,2019
0 people found
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Didn't feel we had the communication that was promised. Not helped by the changes of management which lost continuity. We were usually the last in the chain to know what was happening. On reflection we would probably go with an agent who charged a percentage ...
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By: Ged Egan
Nov 23, 2019
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Thank you Steve for your review and kind words about Jess. I'm sorry to hear about the lack of consistency with the management changes and that this impacted negatively on your experience. I plan to be the branch manager here for the long term to prevent this from happening in the future. Kind regards Ged Egan, Branch Manager, Hook. ...

“Jessica was extremely helpful and made the wh......”

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Oct 21,2019
Minithumbup
By: 'Geoff'
Oct 21,2019
0 people found
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Jessica was extremely helpful and made the whole process very easy for a first time buyer. She guided me through every step, detailing exactly what was happening and what would happen next. She kept me up to date at all times, and was very good ...
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By: Ged Egan
Nov 23, 2019
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Thank you so much Geoff for your positive review. Jess prides herself on delivering the best customer service and loves to receive such nice comments. We all hope you have settled in well in your new home. Best regards Ged Egan, Branch Manager, Hook. ...

“Excellent service. Honest and accurate pricin......”

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Oct 20,2019
Minithumbup
By: 'Tracy'
Oct 20,2019
0 people found
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Excellent service. Honest and accurate pricing where they managed to sell our house in two days! Would strongly recommend. Thank you...
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“Overall we felt that l the service received f......”

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Oct 10,2019
Minithumbdown
By: 'Rose'
Oct 10,2019
0 people found
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Overall we felt that l the service received from Carson & Co was average with lots of staff changes and poor communication that we were promised at the outset and we also never did see the video that we were promised. It appeared that we were ...
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“Very happy with the efficient, friendly servi......”

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Oct 01,2019
Minithumbup
By: 'Phyllis'
Oct 01,2019
0 people found
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Very happy with the efficient, friendly service from Carson's in Fleet. They were very attentive & helpful at all times....
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“This was my first time buying a property, and......”

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Sep 14,2019
Minithumbup
By: 'duncan'
Sep 14,2019
0 people found
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This was my first time buying a property, and Julia, our agent from Carsons & co was so helpful, and held my hand all the way along the journey. it made the whole process faultless and stressfree...
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By: Ged Egan
Nov 23, 2019
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Thank you Duncan for your 5 star review, it's great to read and Julia is very grateful for your feedback. She is an excellent estate agent who always wants to make sure our customers receive the best service. Best regards, Ged Egan, Branch Manager, Hook. ...

“Local agents with local knowledge. 5*...”

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Sep 13,2019
Minithumbup
By: 'Sue'
Sep 13,2019
0 people found
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We had several meeting at the property prior to making an offer and then the completion. At all times the Hook office were very helpful to ensure we had access to the property and we were never rushed with the appointments. We had contact with ...
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By: Ged Egan
Nov 23, 2019
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Thank you Sue for your lovely comments. Both Julia and Jon endeavour to deliver the best customer service. They both have a great deal of experience and therefore have excellent knowledge of property, locality and the sales process. I'm glad your purchase went through smoothly and hope you have settled in nicely to your new home. Kind regards, Ged Egan, Branch Manager, Hook. ...

“would like to Thank Carson's for all there ha......”

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Sep 12,2019
Minithumbup
By: 'Steve'
Sep 12,2019
0 people found
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would like to Thank Carson's for all there hard work in accomplishing our move. We have had the easiest of moves but through it all they were there to support and advise I would recommend them to anyone that is considering taking on the Quest ...
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“I truly cannot fault Carsons. They were highl......”

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Aug 23,2019
Minithumbup
By: 'Sarah'
Aug 23,2019
0 people found
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I truly cannot fault Carsons. They were highly professional all the way through and what impressed me the most was that even though the house took a while to sell due to the market conditions, they were unstinting in their continued enthusiasm and hard work ...
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“I was extremely impressed with the team at Ca......”

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Aug 13,2019
Minithumbup
By: 'Joanna'
Aug 13,2019
0 people found
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I was extremely impressed with the team at Carsons when purchasing my property. Simondeep was excellent at addressing my initial concerns with buying, as was Kuldeep who found me the perfect mortgage to suit my needs. The whole team ensured that the process was smooth ...
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“I was extremely impressed with the team at Ca......”

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Aug 13,2019
Minithumbup
By: 'Joanna'
Aug 13,2019
0 people found
this helpful
I was extremely impressed with the team at Carsons when purchasing my property. Simondeep was excellent at addressing my initial concerns with buying, as was Kuldeep who found me the perfect mortgage to suit my needs. The whole team ensured that the process was smooth ...
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“The team at Carsons are professional with hig......”

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Aug 10,2019
Minithumbup
By: 'Teena'
Aug 10,2019
0 people found
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The team at Carsons are professional with high service delivery. They are personable and caring to you also as an individual. Great and effective communicators with a good sense of humour. I would recommend them highly for sale or purchase as all of them are ...
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“I both sold and bought through Carson's deali......”

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Aug 09,2019
Minithumbup
By: 'Tom'
Aug 09,2019
0 people found
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I both sold and bought through Carson's dealing with Simondeep and the rest of the team. I cannot recommend them highly enough. Simondeep has a high level of attention to detail and really takes the time to understand the needs of both buyers and sellers. ...
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“My experience of Carson & Co has been exemp......”

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Jul 31,2019
Minithumbup
By: 'Jordan'
Jul 31,2019
0 people found
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My experience of Carson & Co has been exemplary. As a new buyer I obviously have no prior experience of dealing with estate agents, however my experience has honestly left me with only positive things to say. The staff at Carson & Co, especially our contact Jess ...
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“NOT ALL ESTATE AGENTS ARE CREATED EQUAL!...”

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Jul 17,2019
Minithumbup
By: 'Sam'
Jul 17,2019
0 people found
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This will be my second purchase through Cason & Company. I can honestly say on both occasions Carson's have outdone themselves with their dedicated team, customer service and professionalism. A special mention to Martin, Mel, Stephanie and Sara. NOT ALL ESTATE AGENTS ARE CREATED EQUAL! and ...
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“We have had excellent service from Carsons. E......”

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Jul 04,2019
Minithumbup
By: 'Danny'
Jul 04,2019
0 people found
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We have had excellent service from Carsons. Especially with our mortgage advice from Sajay who is very helpful and professional....
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“Very pleased...”

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Jun 24,2019
Minithumbup
By: 'MATHEWS'
Jun 24,2019
0 people found
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We are very pleased with the service for buying our house. Right from the first viewing appointment, they followed a professional approach. Very prompt and accurate in replies to enquiries. They chased all parties efficiently to speed up the whole process. I would definitely recommend ...
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“Excellent customer service...”

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Jun 17,2019
Minithumbup
By: 'Claudio'
Jun 17,2019
0 people found
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I'm so happy to praise Jessika & the whole Carson's team that helped me in buying my first property and they all couldn't have made it easier! So friendly and they made the whole thing seem so easy! Thank you!...
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Last updated at 3:09 PM 15/03/2014 by Paul Freeman

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