Cameron Estate Agents
4.9/5, 1010 reviews
98% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk
Estate Agents London | Cameron Group

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £195,000 £2,920,000
Lettings 92% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
369 5 466 12 53 1 60 4 38 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Cameron Estate Agents Branches (view all 2)

“We had a good experience from the day we view......”

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Mar 31,2020
Minithumbup
By: 'Octavian Petrovan'
Mar 31,2020
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We had a good experience from the day we viewed the property we wanted to rent until the day we moved in. Nicola Tadman kept us informed and she updated us all the time. She made the whole moving process easy for us even in ...
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“An excellent service throughout the entire pr......”

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Mar 31,2020
Minithumbup
Katie Robson
By: 'Russell Gilbey'
Mar 31,2020
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An excellent service throughout the entire process. Cameron's kept me informed during a difficult time due to the Coronavirus lockdown. They were very professional and efficient - would definitely recommend them....
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“Outstanding Service, Thorough and Reliable Le......”

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Mar 19,2020
Minithumbup
Scott Sharples
Katie Robson
By: 'Manish Gordhan'
Mar 19,2020
0 people found
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Outstanding Service, Thorough and Reliable Lettings Team! The team actually care about helping tenants and landlords alike in meeting their requirements....
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“CAMERON ESTATE AGENTS-Highly Recommended...”

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Mar 15,2020
Minithumbup
Scott Sharples
By: 'William wing Li'
Mar 15,2020
0 people found
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Cameron Estate Agents in Uxbridge are very professional and competant agents. Every email and phone call we sent was replied and answered. This is important as a customer to know that you are not being forgotten. We cannot praise enough for Scott Sharples who handles ...
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“As a tennant who is moving to the UK from Eur......”

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Mar 15,2020
Minithumbup
Scott Sharples
By: 'Aurelia Lieb'
Mar 15,2020
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As a tennant who is moving to the UK from Europe, Scott had his hands full with my difficult schedule as well as the many questions I had. He was able to help me and even offered a WhatsApp video tour of the flat, since ...
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“Cameron is professional and tidy. A bit infle......”

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Mar 13,2020
Minithumbup
Scott Sharples
By: 'Imran Mahmood Qureshi Hashmi'
Mar 13,2020
0 people found
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Cameron is professional and tidy. A bit inflexible in terms and lack cushion for bargaining. I would still deal with Cameron because they are systematic....
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“Very good service, communication was excellen......”

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Feb 27,2020
Minithumbup
Scott Sharples
By: 'Dil Jey'
Feb 27,2020
0 people found
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Very good service, communication was excellent we were informed all the time. Highly recommended Scott for all the property Lettings needs....
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“Really good agencyThey work very hard to mee......”

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Feb 27,2020
Minithumbup
Scott Sharples
By: 'Piriyanthi Jeyakumaran'
Feb 27,2020
0 people found
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Really good agency They work very hard to meet the tenants and the landlord’s need. I will recommend this agency to anyone if needed!...
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“Efficiency of Cameron Estate agent and its staff in finding tenants and managing our property for letting/....”

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Feb 25,2020
Minithumbup
By: 'Peter NKNY Hing'
Feb 25,2020
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The agent Cameron has always managed to find tenants for our property at UB4 8FH on Uxbridge Road. The staff has been very professional in informing the landlord/landlady about all requirements needed to enable the property to be rented legally. The agents also inform ...
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“Review of Cameron 's as an Estate agent...”

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Feb 25,2020
Minithumbup
Scott Sharples
By: 'David Broome'
Feb 25,2020
0 people found
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I have used Cameron 's Uxbridge branch twice in the past 6 months for two different property transactions ; one was sale of unencumbered land , the other was to commence a rental offering for the first time . I found Cameron 's staff on both occasions to offer ...
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“Excellent service, really patient and great c......”

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Feb 19,2020
Minithumbup
Katie Robson
By: 'Kashyap Patwa'
Feb 19,2020
0 people found
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Excellent service, really patient and great communication. Keep up the amazing work. Looking forward to be associated in the future as well....
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“Very friendly, accessible and responsive. We ......”

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Feb 17,2020
Minithumbup
Katie Robson
By: 'Laura Scoles'
Feb 17,2020
0 people found
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Very friendly, accessible and responsive. We didn’t have a parking permit or a second set of keys when we moved in - once we highlighted this to Katie, she rectified it almost instantaneously....
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“Great service. Nicola Tadman was a very helpf......”

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Feb 10,2020
Minithumbup
Nicola Tadman
By: 'Pawel'
Feb 10,2020
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Great service. Nicola Tadman was a very helpful and very kind for us. We didn’t have any issues. Everything was smooth and quick....
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“As the international student I was confused t......”

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Feb 06,2020
Minithumbup
Scott Sharples
By: 'Shokhpur Gulturaev'
Feb 06,2020
0 people found
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As the international student I was confused to some extent on accommodation issues. To my luck, I came across with the Cameron real estate agency in Uxbridge. Professionalism, and understanding the customer needs are their especially Scott Sharples's features....
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“New Build Rental Property.Camerons arranged ......”

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Jan 15,2020
Minithumbup
Michelle Mellars
By: 'Philip Courtenay-Luck'
Jan 15,2020
0 people found
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New Build Rental Property. Camerons arranged a tenant in advance of build being completed. When a three week delay in its completion occurred they managed the new tenant to ensure he was content to accept a later later occupation date. All documentation is completed on ...
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“Excellent service provided by Cameron from in......”

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Jan 08,2020
Minithumbup
Ketan Tailor
By: 'Juan'
Jan 08,2020
0 people found
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Excellent service provided by Cameron from inception to execution. I am very greatful for the fantastic level of serviced received. Cameron has kept me continuously updated with the letting progress of my property. Cameron was very diligent identifying a suitable tenant for my property and ...
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“Natasha was very professional and helpful. Th......”

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Jan 02,2020
Minithumbup
Natasha Shergill
By: 'Lucy'
Jan 02,2020
0 people found
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Natasha was very professional and helpful. There was an issue with the advertised price of the flat I wanted put an offer on and Natasha quickly and professionally sorted this out and referred me to her senior colleague. Natasha has continued to be available and ...
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“I have really good experience with Cameron, a......”

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Dec 17,2019
Minithumbup
Scott Sharples
By: 'ebolan01@amgen.com'
Dec 17,2019
0 people found
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I have really good experience with Cameron, and specifically Scott Sharples. He was very responsive from day 1, and we could manage to collaborate very well virtually (over email), since I travel a lot and I cannot make myself present in town. I found some deficiencies ...
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“Ketan has been managing my portfolio for a co......”

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Dec 13,2019
Minithumbup
Ketan Tailor
By: 'shafiq ahmed'
Dec 13,2019
0 people found
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Ketan has been managing my portfolio for a couple of years and in doing so, had always maintained a high degree of professionalism and understanding of both mine and my tenants needs. The prompt feedback and communication has resulted in fast and effective solutions whenever ...
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“Very pleased with the service I received , Ma......”

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Dec 09,2019
Minithumbup
Matthew Barseghian
By: 'Michelle hughes'
Dec 09,2019
0 people found
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Very pleased with the service I received , Matthew always kept me informed of the progress and the whole experience was stress free and dealt with in a professional manner ....
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“Ketan was an excellent agent. He made the who......”

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Dec 08,2019
Minithumbup
Ketan Tailor
By: 'Catriona'
Dec 08,2019
0 people found
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Ketan was an excellent agent. He made the whole process of moving into a new place very easy and stress free. I would highly recommend dealing with him and the company, Cameron Estate in the future....
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“Natasha was very helpful and did not rush our......”

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Dec 04,2019
Minithumbup
Natasha Shergill
By: 'Joel Tse'
Dec 04,2019
0 people found
this helpful
Natasha was very helpful and did not rush our property viewings. She accommodated our expectations and also gave advice on the local market and suggested good property investments. I would recommend Natasha and will be using her services in the near future. Thanks a lot ...
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“VERY HELPFUL. WOULD GET BACK TO US STRAIGHT A......”

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Nov 25,2019
Minithumbdown
Scott Sharples
Katie Robson
By: 'H CHOUHAN'
Nov 25,2019
0 people found
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VERY HELPFUL. WOULD GET BACK TO US STRAIGHT AWAY RE ANY QUERIES. VERY POLITE. FOUND US TENANTS STRAIGHT AWAY WITHIN TWO DAYS....
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“I have used this agency many times before, i ......”

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Nov 12,2019
Minithumbup
Ketan Tailor
By: 'kostas ragousis'
Nov 12,2019
0 people found
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I have used this agency many times before, i can honestly say that this is the friendliest best service anyone can receive in London. I have used them several times and their service is superb....
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“Excellent customer service...”

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Nov 11,2019
Minithumbup
Ketan Tailor
By: 'Joanna Ragoussi-Hart'
Nov 11,2019
0 people found
this helpful
We have been using Cameron estate agents for the past three years. I can only praise them and highly recommend them for their excellent customer service. I have been dealing with Mr Ketan Tailor (Senior Lettings manager) and I must say that Ketan goes an ...
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Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Individual Branch Awards

Uxbridge, UB8

West Drayton, UB7


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Cameron Estate Agents