Cameron Estate Agents
4.9/5, 995 reviews
98% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk
Estate Agents London | Cameron Group

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £195,000 £2,920,000
Lettings 92% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
362 5 458 12 53 1 60 4 38 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Cameron Estate Agents Branches (view all 2)

“Natasha's has arranged viewing of the propert......”

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Jan 21,2020
Minithumbup
Natasha Shergill
By: 'Sahan Rathnayake'
Jan 21,2020
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Natasha's has arranged viewing of the property that we are in the process of purchasing, natasha was friendly and easy to communicate....
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“Natasha co-ordinated viewing & price negotiat......”

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Jan 21,2020
Minithumbup
Natasha Shergill
By: 'Suresh Rajachar'
Jan 21,2020
0 people found
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Natasha co-ordinated viewing & price negotiation. Natasha was friendly and easy to communicate. The viewing times were arranged at my convenient and the time allowed was sufficient to view the property....
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“Natasha at did great job. Thanks. . . . . . .......”

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Jan 21,2020
Minithumbup
Natasha Shergill
By: 'Alla Stelmakh'
Jan 21,2020
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Natasha at did great job. Thanks. . . . . . . . . . . . . . . ....
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“Very good service...”

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Jan 21,2020
Minithumbup
Scott Sharples
By: 'Stella Rolfe'
Jan 21,2020
0 people found
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After speaking to Scott, he assured me and was confident there would not be a problem in finding me suitable tenant within 2 weeks. He didn't only find one, the tenant is ready to move in within that time! Thank you Scott. Very good service....
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“Excellent customer service,Supportive and go......”

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Jan 18,2020
Minithumbup
Scott Sharples
By: 'Nikki Jackson'
Jan 18,2020
0 people found
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Excellent customer service, Supportive and good advice. Good competative rates and was impressed at the speed in which my flat was let out to tennants....
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“Natasha was very helpful. She was proactive i......”

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Jan 17,2020
Minithumbup
Natasha Shergill
By: 'Priya Khosla'
Jan 17,2020
0 people found
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Natasha was very helpful. She was proactive in her find for properties for myself and was constantly chasing me and the to progress the house hunt. She was able to provide me with information I needed and went out of her way to fit in ...
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“Highly recommended...”

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Jan 17,2020
Minithumbup
Scott Sharples
By: 'Luciano Juillet'
Jan 17,2020
0 people found
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Very helpful and hard worker. We had the chance to do all the procedures quickly and easily. I highly recommend Scott (and Cameron) for future needs....
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“New Build Rental Property.Camerons arranged ......”

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Jan 15,2020
Minithumbup
Michelle Mellars
By: 'Philip Courtenay-Luck'
Jan 15,2020
0 people found
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New Build Rental Property. Camerons arranged a tenant in advance of build being completed. When a three week delay in its completion occurred they managed the new tenant to ensure he was content to accept a later later occupation date. All documentation is completed on ...
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“Is so good that I choose this agent, all the ......”

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Jan 14,2020
Minithumbup
Scott Sharples
By: 'Niyu Qian'
Jan 14,2020
0 people found
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Is so good that I choose this agent, all the staff will help you when you need, and they will help you as much as they can....
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“Excellent service provided by Cameron from in......”

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Jan 08,2020
Minithumbup
Ketan Tailor
By: 'Juan'
Jan 08,2020
0 people found
this helpful
Excellent service provided by Cameron from inception to execution. I am very greatful for the fantastic level of serviced received. Cameron has kept me continuously updated with the letting progress of my property. Cameron was very diligent identifying a suitable tenant for my property and ...
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“Natasha was very professional and helpful. Th......”

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Jan 02,2020
Minithumbup
Natasha Shergill
By: 'Lucy'
Jan 02,2020
0 people found
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Natasha was very professional and helpful. There was an issue with the advertised price of the flat I wanted put an offer on and Natasha quickly and professionally sorted this out and referred me to her senior colleague. Natasha has continued to be available and ...
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“Clive Ewards...”

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Dec 20,2019
Minithumbup
Clive Edwards
By: 'Christina Georgiou'
Dec 20,2019
0 people found
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Clive Edwards was very professional, upbeat, and great throughout the whole process of buying my home. I felt that Clive was reliable and helped me with some challenging moments in my journey. I highly recommend Clive Edwards and very happy with his service....
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“I have really good experience with Cameron, a......”

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Dec 17,2019
Minithumbup
Scott Sharples
By: 'ebolan01@amgen.com'
Dec 17,2019
0 people found
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I have really good experience with Cameron, and specifically Scott Sharples. He was very responsive from day 1, and we could manage to collaborate very well virtually (over email), since I travel a lot and I cannot make myself present in town. I found some deficiencies ...
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“Ketan has been managing my portfolio for a co......”

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Dec 13,2019
Minithumbup
Ketan Tailor
By: 'shafiq ahmed'
Dec 13,2019
0 people found
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Ketan has been managing my portfolio for a couple of years and in doing so, had always maintained a high degree of professionalism and understanding of both mine and my tenants needs. The prompt feedback and communication has resulted in fast and effective solutions whenever ...
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“Very pleased with the service I received , Ma......”

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Dec 09,2019
Minithumbup
Matthew Barseghian
By: 'Michelle hughes'
Dec 09,2019
0 people found
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Very pleased with the service I received , Matthew always kept me informed of the progress and the whole experience was stress free and dealt with in a professional manner ....
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“Ketan was an excellent agent. He made the who......”

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Dec 08,2019
Minithumbup
Ketan Tailor
By: 'Catriona'
Dec 08,2019
0 people found
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Ketan was an excellent agent. He made the whole process of moving into a new place very easy and stress free. I would highly recommend dealing with him and the company, Cameron Estate in the future....
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“Natasha was very helpful and did not rush our......”

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Dec 04,2019
Minithumbup
Natasha Shergill
By: 'Joel Tse'
Dec 04,2019
0 people found
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Natasha was very helpful and did not rush our property viewings. She accommodated our expectations and also gave advice on the local market and suggested good property investments. I would recommend Natasha and will be using her services in the near future. Thanks a lot ...
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“VERY HELPFUL. WOULD GET BACK TO US STRAIGHT A......”

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Nov 25,2019
Minithumbdown
Scott Sharples
Katie Robson
By: 'H CHOUHAN'
Nov 25,2019
0 people found
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VERY HELPFUL. WOULD GET BACK TO US STRAIGHT AWAY RE ANY QUERIES. VERY POLITE. FOUND US TENANTS STRAIGHT AWAY WITHIN TWO DAYS....
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“I have used this agency many times before, i ......”

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Nov 12,2019
Minithumbup
Ketan Tailor
By: 'kostas ragousis'
Nov 12,2019
0 people found
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I have used this agency many times before, i can honestly say that this is the friendliest best service anyone can receive in London. I have used them several times and their service is superb....
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“Excellent customer service...”

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Nov 11,2019
Minithumbup
Ketan Tailor
By: 'Joanna Ragoussi-Hart'
Nov 11,2019
0 people found
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We have been using Cameron estate agents for the past three years. I can only praise them and highly recommend them for their excellent customer service. I have been dealing with Mr Ketan Tailor (Senior Lettings manager) and I must say that Ketan goes an ...
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“Great service , polite and polite staff. Nata......”

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Nov 09,2019
Minithumbup
Natasha Shergill
By: 'Parveen virdee'
Nov 09,2019
0 people found
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Great service , polite and polite staff. Natasha has helped us find dream place with help to buy as we was going to through with shared ownership. Natasha has provided us the kind of apartment we was looking for....
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“Very professional, efficient , helpful and i......”

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Nov 08,2019
Minithumbup
Nicola Tadman
By: 'Rossella Daniels'
Nov 08,2019
0 people found
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Very professional, efficient , helpful and informative. Always available when we need assistance for any issue. Have used them for years. Highly recommended....
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“KATE AND SCOTT ARE SUPER PROFESSIONAL AND GOT......”

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Nov 08,2019
Minithumbup
Katie Robson
Scott Sharples
By: 'MO'
Nov 08,2019
0 people found
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KATE AND SCOTT ARE SUPER PROFESSIONAL AND GOT ME AN OFFER WITHIN 48hrs. They are the best estate agent in the Uxbridge area as I have dealt with all of them and none can compare to the speed that Cameron works at....
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“Natasha was very helpful in searching for our first home......”

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Oct 31,2019
Minithumbup
Natasha Shergill
By: 'Luckasz Szatkowski'
Oct 31,2019
0 people found
this helpful
Natasha was very helpful in searching for our first home, I would highly recommended her, she explained very well and gave us all the information we needed and answered all the questions we asked, it was a perfect service....
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“Natasha Shergill the agent who showed us the ......”

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Oct 30,2019
Minithumbup
Natasha Shergill
By: 'Rubal Riar'
Oct 30,2019
0 people found
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Natasha Shergill the agent who showed us the properties was friendly & easy going! Natasha went above & beyond to accommodate timing for viewing appointment...
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“Scott was excellent and professional in all a......”

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Oct 25,2019
Minithumbup
Scott Sharples
By: 'Casey Webster'
Oct 25,2019
0 people found
this helpful
Scott was excellent and professional in all areas of dealings and assisted every step of the way (above and beyond). We couldn't thank Scott enough for his time and effort with assisting from viewings to the move in yesterday with all information we needed to ...
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“I had a good experience with Cameron Estate at West ......”

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Oct 21,2019
Minithumbup
Ketan Tailor
By: 'David.Y'
Oct 21,2019
0 people found
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I had a good experience with Cameron Estate at West Drayton. They're always ready to get a deal done. Honestly I am satisfy with their service. Viewing appointment with Lewis Jordan was superb, he did not waste time and was on point. Deal was done & ...
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“I am student and was looking house to rent, S......”

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Oct 21,2019
Minithumbup
Scott Sharples
By: 'Ignis HUNG'
Oct 21,2019
0 people found
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I am student and was looking house to rent, Scott is a really nice agent, make every thing easy. Great...
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“Great help and guidance through out the proce......”

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Oct 18,2019
Minithumbup
Ketan Tailor
By: 'savi thota'
Oct 18,2019
0 people found
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Great help and guidance through out the process. Thanks for all the work for making us feel comfortable with the process....
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“Really efficient and professional staff.Was ......”

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Oct 18,2019
Minithumbup
Scott Sharples
Katie Robson
By: 'Catarina Aguiar'
Oct 18,2019
0 people found
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Really efficient and professional staff. Was easy to rent with Cameron. Scott and Katie were always ready to help. Indeed one of the best agencies in the market....
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Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Individual Branch Awards

Uxbridge, UB8

West Drayton, UB7


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