Cameron Estate Agents
4.8/5, 977 reviews
98% recommended
94% sales valuation accuracy
99% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk
Estate Agents London | Cameron Group

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £195,000 £2,920,000
Lettings 91% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
357 5 454 12 52 1 53 3 38 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Cameron Estate Agents Branches (view all 2)

“I have used this agency many times before, i ......”

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Nov 12,2019
Minithumbup
Ketan Tailor
By: 'kostas ragousis'
Nov 12,2019
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I have used this agency many times before, i can honestly say that this is the friendliest best service anyone can receive in London. I have used them several times and their service is superb....
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“Excellent customer service...”

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Nov 11,2019
Minithumbup
Ketan Tailor
By: 'Joanna Ragoussi-Hart'
Nov 11,2019
0 people found
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We have been using Cameron estate agents for the past three years. I can only praise them and highly recommend them for their excellent customer service. I have been dealing with Mr Ketan Tailor (Senior Lettings manager) and I must say that Ketan goes an ...
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“Great service , polite and polite staff. Nata......”

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Nov 09,2019
Minithumbup
Natasha Shergill
By: 'Parveen virdee'
Nov 09,2019
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Great service , polite and polite staff. Natasha has helped us find dream place with help to buy as we was going to through with shared ownership. Natasha has provided us the kind of apartment we was looking for....
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“Very professional, efficient , helpful and i......”

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Nov 08,2019
Minithumbup
Nicola Tadman
By: 'Rossella Daniels'
Nov 08,2019
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Very professional, efficient , helpful and informative. Always available when we need assistance for any issue. Have used them for years. Highly recommended....
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“KATE AND SCOTT ARE SUPER PROFESSIONAL AND GOT......”

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Nov 08,2019
Minithumbup
Katie Robson
Scott Sharples
By: 'MO'
Nov 08,2019
0 people found
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KATE AND SCOTT ARE SUPER PROFESSIONAL AND GOT ME AN OFFER WITHIN 48hrs. They are the best estate agent in the Uxbridge area as I have dealt with all of them and none can compare to the speed that Cameron works at....
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“Natasha was very helpful in searching for our first home......”

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Oct 31,2019
Minithumbup
Natasha Shergill
By: 'Luckasz Szatkowski'
Oct 31,2019
0 people found
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Natasha was very helpful in searching for our first home, I would highly recommended her, she explained very well and gave us all the information we needed and answered all the questions we asked, it was a perfect service....
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“Natasha Shergill the agent who showed us the ......”

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Oct 30,2019
Minithumbup
Natasha Shergill
By: 'Rubal Riar'
Oct 30,2019
0 people found
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Natasha Shergill the agent who showed us the properties was friendly & easy going! Natasha went above & beyond to accommodate timing for viewing appointment...
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“Scott was excellent and professional in all a......”

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Oct 25,2019
Minithumbup
Scott Sharples
By: 'Casey Webster'
Oct 25,2019
0 people found
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Scott was excellent and professional in all areas of dealings and assisted every step of the way (above and beyond). We couldn't thank Scott enough for his time and effort with assisting from viewings to the move in yesterday with all information we needed to ...
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“I had a good experience with Cameron Estate at West ......”

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Oct 21,2019
Minithumbup
Ketan Tailor
By: 'David.Y'
Oct 21,2019
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I had a good experience with Cameron Estate at West Drayton. They're always ready to get a deal done. Honestly I am satisfy with their service. Viewing appointment with Lewis Jordan was superb, he did not waste time and was on point. Deal was done & ...
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“I am student and was looking house to rent, S......”

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Oct 21,2019
Minithumbup
Scott Sharples
By: 'Ignis HUNG'
Oct 21,2019
0 people found
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I am student and was looking house to rent, Scott is a really nice agent, make every thing easy. Great...
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“Great help and guidance through out the proce......”

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Oct 18,2019
Minithumbup
Ketan Tailor
By: 'savi thota'
Oct 18,2019
0 people found
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Great help and guidance through out the process. Thanks for all the work for making us feel comfortable with the process....
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“Really efficient and professional staff.Was ......”

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Oct 18,2019
Minithumbup
Scott Sharples
Katie Robson
By: 'Catarina Aguiar'
Oct 18,2019
0 people found
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Really efficient and professional staff. Was easy to rent with Cameron. Scott and Katie were always ready to help. Indeed one of the best agencies in the market....
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“Excellent service, new tenant found very quic......”

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Oct 16,2019
Minithumbup
Ketan Tailor
By: 'Minesh Tailor'
Oct 16,2019
0 people found
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Excellent service, new tenant found very quickly and regular updates were given on progress throughout the process, would highly recommend....
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“Extremely helpful, efficient , patient , frie......”

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Oct 08,2019
Minithumbup
Nicola Tadman
Charley Murray
By: 'Sally White'
Oct 08,2019
0 people found
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Extremely helpful, efficient , patient , friendly and courteous staff - working very well together very much as a team....
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“excellent service...”

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Oct 04,2019
Minithumbup
Katie Robson
By: 'Amarjit Bhachu'
Oct 04,2019
0 people found
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Really nice group of people to work with, especially Katie Robson. I use Cameron estates for my other properties and would recommend them highly....
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“Cameron are a fantastic company to deal with.......”

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Oct 01,2019
Minithumbup
Ketan Tailor
By: 'James'
Oct 01,2019
0 people found
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Cameron are a fantastic company to deal with. I have mainly dealt with Lewis and Ketan but all the staff are very helpful. I would highly recommend them!...
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“Cameron Estate has provided us with an excell......”

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Sep 26,2019
Minithumbup
Ketan Tailor
By: 'kavita gadar'
Sep 26,2019
0 people found
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Cameron Estate has provided us with an excellent apartment as well as excellent service. The whole process carried out by Ketan Tailor was completed with a high level professionalism and ease....
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“Cameron Estate Agents helped me to secure a wonderful 3 bedroom ......”

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Sep 26,2019
Minithumbup
Ketan Tailor
By: 'Christopher D'Souza'
Sep 26,2019
0 people found
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Cameron Estate Agents helped me to secure a wonderful 3 bedroom property. The whole process from start to finish was simple and straight-forward with thanks to Ketan Tailor. He was always professional, friendly and most importantly honest. He always made sure everything was running smoothly as ...
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“Very professional, super fast, highly recommend...”

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Sep 23,2019
Minithumbup
Scott Sharples
By: 'Elaine Frewin'
Sep 23,2019
0 people found
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Very professional, super fast in securing a tenant, within a couple of days. Kept me up to date with progress and answered all my questions. I would highly recommend....
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“Great service from the whole team. Prompt and......”

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Sep 20,2019
Minithumbup
Scott Sharples
By: 'Reshma Mehta'
Sep 20,2019
0 people found
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Great service from the whole team. Prompt and friendly all round, and knowledgeable about local tradesmen required to ensure property was in proper order to let...
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“Brilliant service through and through..... Sc......”

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Sep 19,2019
Minithumbup
Scott Sharples
By: 'Barry Loughlin'
Sep 19,2019
0 people found
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Brilliant service through and through..... Scott and the team are always looking after the property to ensure it is in the best condition for tenant and landlord....
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“I cannot thank Trent and Cameron enough - no ......”

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Sep 17,2019
Minithumbup
By: 'Suzanne Howell'
Sep 17,2019
0 people found
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I cannot thank Trent and Cameron enough - no wonder they are Award Winning. I am an old lady so very experienced in buying and selling and NEVER have come across such help and support. Really appreciate your time, your commitment to helping and your ...
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“Cameron Estate Agents have managed my propert......”

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Sep 17,2019
Minithumbup
Ketan Tailor
Michelle Mellars
By: 'Jane Harbert'
Sep 17,2019
0 people found
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Cameron Estate Agents have managed my property since 1995. I have always been impressed with their professionalism, friendliness and efficiency. I have great confidence in their service....
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“Really good. Everything went smoothly and ver......”

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Sep 11,2019
Minithumbup
Scott Sharples
By: 'Mustafa Ibrahim'
Sep 11,2019
0 people found
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Really good. Everything went smoothly and very efficiently. Everything also done online which was excellent. I dealt with Scott Sharples who timely answered any questions i had and was really great in dealing with. Can't fault anything....
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“Definitely recommend. Scott was super helpful......”

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Sep 06,2019
Minithumbup
Scott Sharples
By: 'Moein'
Sep 06,2019
0 people found
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Definitely recommend. Scott was super helpful and helped me to get all the information about my contract and the place....
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“Amazing agency...”

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Sep 05,2019
Minithumbup
Katie Robson
By: 'Haitham Mashhadi'
Sep 05,2019
0 people found
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The agents are very friendly, kind and helpful. They would provide me with the best options available for the budget I am looking forwards to. Because of Cameron State Agency, I am now living in an outstanding apartment in West Drayton without having to stress ...
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“Our agent was very efficient and effective in......”

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Sep 03,2019
Minithumbup
By: 'Lawrence Lee'
Sep 03,2019
0 people found
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Our agent was very efficient and effective in procuring a new tenant for our property. The transaction was completed with minimum stress to us....
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“Good customer experience...”

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Sep 03,2019
Minithumbup
Katie Robson
By: 'Alexandr Jirku'
Sep 03,2019
0 people found
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Good customer experience, Katie was really helpful in moving us at an early date. The property rented is excellent and the communication with the staff is good....
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“Excellent agent. Katie Robson helped me loads......”

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Aug 31,2019
Minithumbup
Katie Robson
By: 'Anthony Reaidy'
Aug 31,2019
0 people found
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Excellent agent. Katie Robson helped me loads and was always supportive when something was needed. She is with you there along the whole way and it is a very professional standard for a reasonable price. Definitely reccomend...
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“I had a great experience with Katie at Camero......”

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Aug 31,2019
Minithumbup
By: 'Kiran Kaur'
Aug 31,2019
0 people found
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I had a great experience with Katie at Cameron Estate agents. Katie helped me find the perfect flat and made the process extremely easy. Everything was done within two weeks and the moving in was great. Full five stars!...
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Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Individual Branch Awards

Uxbridge, UB8

West Drayton, UB7


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