• Staff picture
    Scott Sharples
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    Ketan Tailor
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    Clive Edwards
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    Michelle Mellars
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    Karolina Legowska
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    Nicola Tadman
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    Nathan Davis
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    Trent Skapetis
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    Katie Robson
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    Anna Tharme
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    Ryan Anderson
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    Charlotte Hood
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    Matthew Barseghian
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    Charley Murray
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    Andrew Carvalho
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    Patrick Meredith
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    Cerys Parfitt
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    Robyn Pelton
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    Victoria Gibson-White
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    Nicole Kennedy
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Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most acti
Read full description...Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk

“Personalized service...”

Oct 13,2018
Minithumbup
Clive Edwards
By: 'Gilles Cavoizy'
Oct 13,2018
0 people found
this helpful
As a foreigner selling for the first time a property in England I needed a step by step help that Cameron team produced with dedication kindness and incredibly swift answers to any of my e-mails (and there were many). Clive has a perfect understanding of ...
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“Excellent support and service...”

Oct 05,2018
Minithumbup
Matthew Barseghian
Charlotte Hood
By: 'Ronak'
Oct 05,2018
0 people found
this helpful
Very satisfied service given during the process of buying property. Always happy to help nature. I will 100% recommend to take chance for the best service....
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Comment on agent fees
Good
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“Great Communication...”

Oct 05,2018
Minithumbup
Matthew Barseghian
Charlotte Hood
By: 'Lawrence S'
Oct 05,2018
0 people found
this helpful
Whilst the sale took 4+ months to complete, this was of no fault of Matt or Charlotte, more so the Solicitors. From the initial valuation by Matt, through to the completion date, I received constant updates from both Matt & Charlotte who were dedicated to completing ...
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Comment on agent fees
In line with my expectations.
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“Hogarth Close...”

Oct 01,2018
Minithumbup
Nathan Davis
By: 'Hogarth Close'
Oct 01,2018
0 people found
this helpful
very good service, slick and efficient. Quotes required and obtained in a short period of time and all proved to be very competitive...
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Comment on agent fees
good and competitive
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“Property Management...”

Sep 27,2018
Minithumbup
By: 'A Allday'
Sep 27,2018
0 people found
this helpful
I have been a customer of Cameron's in West Drayton for 4-5 years. I am extremely satisfied with the support I've had from the team. I've dealt with many members of the team, too many individuals to capture above, so this is ...
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Comment on agent fees
The fees are competitive and I am happy at this current level.
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“Jessop Court...”

Sep 27,2018
Minithumbup
Ketan Tailor
By: 'Gulamhusein'
Sep 27,2018
0 people found
this helpful
Easy to deal with, efficient and courteous at all times. The entire transaction went smoothly and would highly recommend Ketan and Camerons...
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“Excellent from Start to Finish...”

Sep 26,2018
Minithumbup
Matthew Barseghian
Charlotte Hood
By: 'Int1'
Sep 26,2018
0 people found
this helpful
Other agents really should take a leaf out of their book! We specifically asked for a straightforward, no nonsense approach to the sale of our property and that's exactly what we got! Matt was honest from day one advising us of a realistic valuation ...
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Comment on agent fees
Competitive fee rates.
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“Great service...”

Sep 25,2018
Minithumbup
Matthew Barseghian
By: 'vanjosh'
Sep 25,2018
0 people found
this helpful
Matthew was always there if we need anything, we felt we have been looking after. I would recommend his service and company again in the future....
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Comment on agent fees
good
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“A very professional service...”

Sep 19,2018
Minithumbup
Trent Skapetis
By: 'RMcFadyen'
Sep 19,2018
0 people found
this helpful
As a first time buyer, I really appreciated the helpful service. Trent answered all my questions swiftly and really helped with the negiotiation process....
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“Outstanding Service...”

Sep 18,2018
Minithumbup
Victoria Gibson-White
By: 'Singh'
Sep 18,2018
0 people found
this helpful
Victoria delivered outstanding service and was a great professional! Handled all the queries and her client really well in a sticky situation. Would recommend in using her as an agent....
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By: victoria
Sep 18, 2018
View all comments (1)
Thank you Mr Singh, We got there in the end! such a pleasure to work with lovely people. Wish you all the luck. many thanks. ...

“5 stars service...”

Sep 17,2018
Minithumbup
Robyn Pelton
By: 'Cinzia'
Sep 17,2018
0 people found
this helpful
With Cameron we managed to rent a wonderful property. Our agent Robyn has been very helpful on every request of ours. I would suggest everyone Cameron Estate Agency because they are always professional and available to make customers happy...
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Comment on agent fees
Very good
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“Mr...”

Sep 17,2018
Minithumbup
Katie Robson
By: 'Terry'
Sep 17,2018
0 people found
this helpful
Camerons originally assisted me with the purchase of this property, and now act as Letting Agent. Th Service has always been quick, informative and efficient....
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Comment on agent fees
Competitive
Was this helpful? Yes

“Great customer service...”

Sep 17,2018
Minithumbup
Victoria Gibson-White
By: 'Naomi'
Sep 17,2018
0 people found
this helpful
Victoria was the ultimate professional and went above and beyond. I would not hesitate to use her again. Cameron's have a real star working for them. Thank you Victoria for all your hard work!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Victoria
Sep 18, 2018
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Naomi, it has been a pleasure! Thank you very much for the lovely comments. If we can help in the future, we would be happy to help. Many thanks. ...

“Always happy to help in any way, made my transition very easy and dealt with any queries I had effiecently and quickly....”

Sep 14,2018
Minithumbup
Ketan Tailor
By: 'Tom'
Sep 14,2018
0 people found
this helpful
Ketan was always happy to help in any way, made my transition very easy and dealt with any queries I had effiecently and quickly....
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By: Ketan Tailor
Sep 18, 2018
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Hi Tom, I hope you are settling in ok and it was a great pleasure assisting you. ...

“Great services, professional staff...”

Sep 13,2018
Minithumbup
Nicola Tadman
Ketan Tailor
By: 'Lucian'
Sep 13,2018
0 people found
this helpful
We had a great experience with Cameron agency West Drayton, professional staff, really prompt in everything. Thank you for all your help especially to Nicola and Ketan...
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By: Ketan Tailor
Sep 14, 2018
View all comments (1)
Dear Lucian, thank you for the review and I am very pleased to hear all aspects of the move in process went so well. May I wish you and the family all the best. ...

“Always there to help...”

Sep 13,2018
Minithumbup
Ketan Tailor
Nathan Davis
By: 'fluffytail001'
Sep 13,2018
0 people found
this helpful
Ketan does what most people don't do and that is he returned calls with a minimum of waiting and explained things clearly. He understood any issues I had with the builder, was very patient and helped me in solving the problems. In fact he ...
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Comment on agent fees
pretty good
Was this helpful? Yes

“Extremely Professional...”

Sep 12,2018
Minithumbup
Victoria Gibson-White
By: 'Dave Youngs'
Sep 12,2018
0 people found
this helpful
Victoria is very experienced and professional and has kept our difficult sale right on track ensuring a successful journey through to exchange and completion so I would have no hesitation in recommending her for any property matters...
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Comment on agent fees
very competitive
Was this helpful? Yes
By: Victoria Gibson White
Sep 12, 2018
View all comments (1)
Dave, Thank you for the kind words, always a pleasure! working with people like you makes my career worth while. Many thanks. ...

“Nathan was really good and he was so dedicated and very helpful...”

Sep 11,2018
Minithumbup
Nathan Davis
By: 'Ramesh Madurai'
Sep 11,2018
0 people found
this helpful
Nathan was really good and he was so dedicated and very helpful. Just wanted to thank him for all his support for smooth movement to a different 🏠...
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Comment on agent fees
Agent fees can be since this movement is facilitated by Cameron
Was this helpful? Yes

“Thank You!...”

Sep 10,2018
Minithumbup
Nathan Davis
Charley Murray
By: 'Emily and April'
Sep 10,2018
0 people found
this helpful
Both Nathan and Charley have been incredibly helpful over the last few months. I have asked many questions and they have been prompt and attentive every time! Really appreciate the time and effort they have gone to, to ensure we settle into the property. Thank ...
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“Fantastic service...”

Sep 07,2018
Minithumbup
Matthew Barseghian
By: 'Mr Gallagher'
Sep 07,2018
0 people found
this helpful
I recently sold my property with Cameron's and received excellent service from start to finish from Matt. Fantastic communication and keeping me constantly updated lead to a stress free sale. Would highly recommend...
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“Professional Estate Agents...”

Sep 05,2018
Minithumbup
Matthew Barseghian
By: 'Gulbir S Dhillon'
Sep 05,2018
0 people found
this helpful
I recently used Cameron Estate Agents to buy a property. The staff especially Matt was very helpful, reliable and professional....
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“Very good...”

Aug 31,2018
Minithumbup
Victoria Gibson-White
By: 'June'
Aug 31,2018
0 people found
this helpful
From start to finish Victoria kept me updated and informed of all progress, followed up and resolved all problems along the way in a professional and timely manner,I never had a problem getting in touch or them returning my calls Would definitely recommend to ...
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Comment on agent fees
The fee was fair
Was this helpful? Yes

“lettings...”

Aug 31,2018
Minithumbup
Katie Robson
Scott Sharples
By: 'Rosie'
Aug 31,2018
0 people found
this helpful
Have known Katie and Scott for a while. Each time I visit the office both staff are very welcoming and approachable.They are able to help and advise me with any problems and I normally leave the office well reassured....
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Comment on agent fees
The agent fees appear to be reasonable
Was this helpful? Yes

“A good experience of renting a flat....”

Aug 27,2018
Minithumbup
Nicola Tadman
By: 'Amber'
Aug 27,2018
0 people found
this helpful
They are very professional to give us advices and help us to find good flat. We will give priority to Cameron if we want renting....
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Was this helpful? Yes
By: Nicola Tadman
Aug 28, 2018
View all comments (1)
Thank you for your comments, wishing you all the best in your new apartment. ...

“5 stars service...”

Aug 27,2018
Minithumbup
Nicola Tadman
Nathan Davis
By: 'Rita'
Aug 27,2018
0 people found
this helpful
According to my experience, Cameron is the most professional and reliable Estate Agency I've dealt with. Our agent Nicola supported our renting process in perfect time and kindly provided all the information we needed. Totally happy!...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Nicola Tadman
Aug 28, 2018
View all comments (1)
Thank you for your kind words Rita. Please let me know if I can be of any further assistance. ...

“Totally Professional...”

Aug 15,2018
Minithumbup
Scott Sharples
By: 'Fairfield'
Aug 15,2018
0 people found
this helpful
I have dealt with Scott and other members of the team at Camerons and have always found them to be totally professional and accommodating. I am kept up to date with every aspect of the rentals and communication is second to none....
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Comment on agent fees
Reasonable and fair
Was this helpful? Yes

“Change of tenancy...”

Aug 13,2018
Minithumbup
Ketan Tailor
Nicola Tadman
By: 'Shirley'
Aug 13,2018
0 people found
this helpful
I really appreciate the speed at which the various staff at Cameron Estate agency find new tenants for my 2 bedroom apartment in Uxbridge. As one tenant leaves another soon takes their place-well done....
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Comment on agent fees
Fees could be a little less.
Was this helpful? Yes

“Start of Tenancy...”

Aug 13,2018
Minithumbup
Nicola Tadman
By: 'Hannah'
Aug 13,2018
0 people found
this helpful
Nicola very kindly showed me around two properties in one day. She was punctual, polite, friendly, and knew all of the relevant information about the properties in question. Since we began the process of beginning our tenancy, she has always made herself readily available to ...
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Was this helpful? Yes
By: Nicola Tadman
Aug 14, 2018
View all comments (1)
Hannah, thank you so much for you kind words. Wishing you all the best in your new home. ...

“Quite good service...”

Aug 07,2018
Minithumbup
Scott Sharples
By: 'Perin Kerawalla'
Aug 07,2018
0 people found
this helpful
Service is ok have to prompt agent for support they are more bothered about the renter than the owner side....
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Comment on agent fees
Fee amended after my prompting
Was this helpful? Yes

“Quick and efficient...”

Aug 03,2018
Minithumbup
Scott Sharples
By: 'HHS'
Aug 03,2018
0 people found
this helpful
Even with me being busy and hard to reach at times Scott was continuously helpful and responded fast which made the whole process of finding an apartment and moving in easier....
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Was this helpful? Yes

NAEA ARLA NALS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
295 4 406 10 45 1 45 3 27 2

Agent Fees

Referencing: £240.00 including VAT (Per Adult Over 18 Years)
Tenancy Agreement: £120.00 including VAT
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Individual Branch Awards

Uxbridge, UB8

West Drayton, UB7


Uxbridge
195 High Street, Uxbridge UB8 1LB
(445)
West Drayton
21-23 High Street, West Drayton UB7 7QG
(392)


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