Cameron Estate Agents
4.8/5, 1033 reviews
98% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £195,000 £2,920,000
Lettings 92% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
376 5 478 13 54 1 61 4 39 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Cameron Estate Agents Branches (view all 2)

“Ketan is very nice person! All my questions a......”

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Aug 08,2020
Minithumbup
Ketan Tailor
By: 'jie l'
Aug 08,2020
0 people found
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Ketan is very nice person! All my questions and requires were perfectly answered. I feel very lucky to have his help!...
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“Received a great first class service.My requ......”

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Aug 07,2020
Minithumbup
Ketan Tailor
By: 'Obinna Udeh-Paul'
Aug 07,2020
0 people found
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Received a great first class service. My requirement for a flat in a short space of time was handled very speedily in a professional and friendly manner. Starting from the viewing to completion of the moving in process . I was provided with multiple options of ...
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“The whole move in process was handled very sm......”

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Aug 03,2020
Minithumbup
Ketan Tailor
By: 'Jamie Stevenson'
Aug 03,2020
0 people found
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The whole move in process was handled very smoothly and efficiently. No real issues and there was prompt and clear communication throughout....
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“We've had a pleasant and smooth experience fi......”

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Aug 02,2020
Minithumbup
Scott Sharples
By: 'Megan'
Aug 02,2020
0 people found
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We've had a pleasant and smooth experience finding a home with Cameron Estate Agents. Scott has kept us informed along the way and setting up the tenancy has been very easy. Moving over from Northern Ireland to England, especially during the pandemic, has been made ...
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“I have moved to second house with help of Cam......”

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Jul 27,2020
Minithumbup
Nicola Tadman
By: 'Anitha Raju'
Jul 27,2020
0 people found
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I have moved to second house with help of Cameron Estate Agents. Agent assigned to me was Nicola Tadman. My first experience with Nicola when I moved to my first home in west Drayton was very professional and also right on time on all deadlines. ...
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“The Cameron team are brilliant.! Throughout m......”

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Jul 22,2020
Minithumbup
Katie Robson
Scott Sharples
By: 'Manish Gordhan'
Jul 22,2020
0 people found
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The Cameron team are brilliant.! Throughout my search for tenants, they have been exemplary. Highly recommend Cameron team - Scott, Katie, Emma and Nicole are responsive and quickly help....
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“Scott, Katie and the team Excellent at Cameron Agents in Uxbridge......”

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Jul 21,2020
Minithumbup
Scott Sharples
Katie Robson
By: 'Euleta Abbott'
Jul 21,2020
0 people found
this helpful
Scott and Katie at Cameron Agents in Uxbridge and the team generally, have been consummate professionals, helpful and the process has been seamless with this agency from start to finish with my new rental, recently attained, despite it being a pandemic. Thank you very much ...
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“I have recently dealt with Katie at Cameron E......”

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Jul 09,2020
Minithumbup
Katie Robson
By: 'Ayla Hassan'
Jul 09,2020
0 people found
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I have recently dealt with Katie at Cameron Estates Uxbridge for rental properties. She has been very helpful and professional, what a great asset to the company. She is great at responding to emails and very quick to answer any questions I have had. I ...
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“Katie was very helpful and very responsive. F......”

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Jul 07,2020
Minithumbup
Katie Robson
By: 'hani marko'
Jul 07,2020
0 people found
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Katie was very helpful and very responsive. Found me a great home. thank you again for your help. will use again....
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“Victoria Gibson-White recently managed the sa......”

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Jul 01,2020
Minithumbup
Victoria Gibson-White
By: 'Sonya C'
Jul 01,2020
0 people found
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Victoria Gibson-White recently managed the sale of my flat. I found her to be extremely professional and helpful throughout the entire process- Clive was also great to deal with. 10/10 from me- a very happy customer!...
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“Really Proactive and very Helpful team.Commu......”

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Jun 30,2020
Minithumbup
Scott Sharples
Katie Robson
By: 'seema'
Jun 30,2020
0 people found
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Really Proactive and very Helpful team. Communication has been great and really responsive in helping find tenants for my property. The team are always happy to help with any query that I have. Great 5 star service...
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“Scott was great. He always seemed to be avail......”

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Jun 27,2020
Minithumbup
Scott Sharples
By: 'Andrew Browning'
Jun 27,2020
1 people found
this helpful
Scott was great. He always seemed to be available. Fast responses always and no fluff. It was a smooth and swift experience renting in the UK for the first time....
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“Camerons always provides a reliable professio......”

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Jun 26,2020
Minithumbup
Ketan Tailor
By: 'THOMAS MENJOU'
Jun 26,2020
0 people found
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Camerons always provides a reliable profession service. I've worked with Ketan for 3 years and will continue to do so. Highly recommended....
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“It’s the second time I use Cameron’s to rent ......”

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Jun 26,2020
Minithumbup
Nicola Tadman
By: 'Maria Lopez'
Jun 26,2020
0 people found
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It’s the second time I use Cameron’s to rent my property. They are very professional, friendly and they go the extra mile....
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“Very quick turnaround and high level of profe......”

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Jun 23,2020
Minithumbup
Scott Sharples
By: 'L Rennie'
Jun 23,2020
0 people found
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Very quick turnaround and high level of professionalism. Scott kept me updated throughout the process and made the entire process stress and hassle free....
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“Very quick turnaround and high level of profe......”

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Jun 23,2020
Minithumbup
Scott Sharples
By: 'L Rennie'
Jun 23,2020
0 people found
this helpful
Very quick turnaround and high level of professionalism. Scott kept me updated throughout the process and made the entire process stress and hassle free....
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“Outstanding and proactive service...”

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Jun 22,2020
Minithumbup
Ketan Tailor
By: 'Amit Mallick'
Jun 22,2020
0 people found
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Our previous tenant had vacated the property at short notice but The team at Cameron were able to immediately put the property back in the market and found us a new tenant within a week !!!! quite an achievement considering the general market situation in the ...
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“I have been a landlord with Cameron for a cou......”

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Jun 22,2020
Minithumbup
Katie Robson
Scott Sharples
By: 'Krina'
Jun 22,2020
0 people found
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I have been a landlord with Cameron for a couple of years now and they have been great - Scott always keeps me updated, Kate always ensures I get my documents on time and Emma always ensures my property and funds are looked after. Would ...
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“Very professional agency, run by caring profe......”

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Jun 21,2020
Minithumbup
Ketan Tailor
Nicola Tadman
By: 'Ronald Shaoul'
Jun 21,2020
0 people found
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Very professional agency, run by caring professionals always offering prompt service, and invariably good advice. One aspect I particularly like is their personal service with the same advisors for a number of years....
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“Everything went smoothly, we also got an answ......”

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Jun 17,2020
Minithumbup
Scott Sharples
By: 'Liliana Pita'
Jun 17,2020
0 people found
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Everything went smoothly, we also got an answer from the landlord quickly and the communication between us and the agent was always good....
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“Worst experience ever when renting...”

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May 25,2020
Minithumbdown
By: 'Ana Sarasola'
May 25,2020
0 people found
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Worst experience ever. We arrived into a house that was dirty and a we just got a cleaning lady during one morning so no professional cleaning. The house had holes in the walls because they had removes all TV (that were supposed to stay!) and ...
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Was this helpful? Yes
By: Michelle Mellars MARLA - Head of Property Manageme
May 26, 2020
View all comments (1)
Thank you for your review Ana. I note that deductions were proposed for the damage and cleaning of the property in accordance with the independent inventory clerks check out report. After some discussion between you and your Cameron Property Manager, these were agreed and your deposit was returned to you and your flat mate. This was formally accepted by you both, and you chose not to seek independent adjudication by the Dispute Service. Our records how you vacated the property over two ye ...

“Awesome service repeatedly from Ketan - highl......”

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May 20,2020
Minithumbup
Ketan Tailor
Karolina Legowska
By: 'julie weaving'
May 20,2020
0 people found
this helpful
Awesome service repeatedly from Ketan - highly knowledgeable and perfectly positioned for local info - they are even based in the same building as my flat!...
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“We have been using Cameron since 2016 as lett......”

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May 04,2020
Minithumbup
Ketan Tailor
By: 'H CHOUHAN'
May 04,2020
0 people found
this helpful
We have been using Cameron since 2016 as letting agents and they have been fantastic especially Ketan Tailor. He was with us when we bought the property and also when we bought a second property in High Wycombe which is also being leased by Cameron....
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“We had a good experience from the day we view......”

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Mar 31,2020
Minithumbup
By: 'Octavian Petrovan'
Mar 31,2020
0 people found
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We had a good experience from the day we viewed the property we wanted to rent until the day we moved in. Nicola Tadman kept us informed and she updated us all the time. She made the whole moving process easy for us even in ...
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“An excellent service throughout the entire pr......”

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Mar 31,2020
Minithumbup
Katie Robson
By: 'Russell Gilbey'
Mar 31,2020
0 people found
this helpful
An excellent service throughout the entire process. Cameron's kept me informed during a difficult time due to the Coronavirus lockdown. They were very professional and efficient - would definitely recommend them....
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“Outstanding Service, Thorough and Reliable Le......”

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Mar 19,2020
Minithumbup
Scott Sharples
Katie Robson
By: 'Manish Gordhan'
Mar 19,2020
0 people found
this helpful
Outstanding Service, Thorough and Reliable Lettings Team! The team actually care about helping tenants and landlords alike in meeting their requirements....
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“CAMERON ESTATE AGENTS-Highly Recommended...”

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Mar 15,2020
Minithumbup
Scott Sharples
By: 'William wing Li'
Mar 15,2020
0 people found
this helpful
Cameron Estate Agents in Uxbridge are very professional and competant agents. Every email and phone call we sent was replied and answered. This is important as a customer to know that you are not being forgotten. We cannot praise enough for Scott Sharples who handles ...
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“As a tennant who is moving to the UK from Eur......”

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Mar 15,2020
Minithumbup
Scott Sharples
By: 'Aurelia Lieb'
Mar 15,2020
0 people found
this helpful
As a tennant who is moving to the UK from Europe, Scott had his hands full with my difficult schedule as well as the many questions I had. He was able to help me and even offered a WhatsApp video tour of the flat, since ...
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“Cameron is professional and tidy. A bit infle......”

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Mar 13,2020
Minithumbup
Scott Sharples
By: 'Imran Mahmood Qureshi Hashmi'
Mar 13,2020
0 people found
this helpful
Cameron is professional and tidy. A bit inflexible in terms and lack cushion for bargaining. I would still deal with Cameron because they are systematic....
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“Very good service, communication was excellen......”

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Feb 27,2020
Minithumbup
Scott Sharples
By: 'Dil Jey'
Feb 27,2020
0 people found
this helpful
Very good service, communication was excellent we were informed all the time. Highly recommended Scott for all the property Lettings needs....
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Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Individual Branch Awards

Uxbridge, UB8

West Drayton, UB7


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