Cameron Estate Agents
4.8/5, 1060 reviews
98% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk
Estate Agents London | Cameron Group

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £195,000 £2,920,000
Lettings 92% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 5 483 14 55 1 62 4 43 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Images & Videos
Cameron Estate Agents Branches (view all 2)

“Easy to work wth...”

Share on :
Oct 21,2020
Minithumbup
Scott Sharples
By: 'Sumedha Ekanayake'
Oct 21,2020
0 people found
this helpful
It was easy to work with Cameron - they were quick to respond to my requests and within a very short period of time, I was able to move in as a tenant. I highly recommend this estate agent to anyone. The staff - Scott ...
read full review
Was this helpful? Yes

“Professional . Quick. .Efficient and friendly......”

Share on :
Oct 19,2020
Minithumbup
Scott Sharples
By: 'Arjun Floray'
Oct 19,2020
0 people found
this helpful
Professional . Quick. .Efficient and friendly. Always very reliable and helpful whenever required. All members of Cameron that we have spoken/dealt with have been 1st class...
read full review
Was this helpful? Yes

“Management of 2 Rental Flats...”

Share on :
Oct 15,2020
Minithumbup
Scott Sharples
By: 'Jaz Rakhra'
Oct 15,2020
0 people found
this helpful
We Management of 2 Rental Flats being managed by Cameron and there have no issues with the level of service we have had from them....
read full review
Was this helpful? Yes

“Ketan and his team at Cameron are very profes......”

Share on :
Oct 14,2020
Minithumbup
Ketan Tailor MARLA
By: 'Laura M D'Souza'
Oct 14,2020
0 people found
this helpful
Ketan and his team at Cameron are very professional and helpful. They advise and carry out our requestes promptly and efficiently....
read full review
Was this helpful? Yes

“I am very happy with Cameron state agency . ......”

Share on :
Oct 13,2020
Minithumbup
Scott Sharples
By: 'Kaskos'
Oct 13,2020
0 people found
this helpful
I am very happy with Cameron state agency . They are managing my flat for more than 2 years . I found staff efficient& friendly. They have Good communication . Easy to reach them over the phone or via emai ....
read full review
Was this helpful? Yes

“I have been with Cameron for over 3 years and......”

Share on :
Oct 13,2020
Minithumbup
Nicola Tadman MARLA
By: 'Didier'
Oct 13,2020
0 people found
this helpful
I have been with Cameron for over 3 years and I would definitely recommend them. They are proactive and provide efficient lettings and property management services....
read full review
Was this helpful? Yes

“5* + Service from Nicola...”

Share on :
Oct 09,2020
Minithumbup
Nicola Tadman MARLA
By: 'Gee'
Oct 09,2020
0 people found
this helpful
Nicola is such a kind beautiful person. Dealing with her was always easy, she knows how to approach you and definitely how to make you feel comfortable on your home search journey....
read full review
Was this helpful? Yes

“Very professional and efficient service...”

Share on :
Oct 05,2020
Minithumbup
Scott Sharples
By: 'Harjeet Matharu'
Oct 05,2020
0 people found
this helpful
I found the overall experience very quick and easy - they found a tenant for my property within a week and had great communication throughout....
read full review
Was this helpful? Yes

“Lucie is very nice person showing me the prop......”

Share on :
Oct 05,2020
Minithumbup
By: 'Suneeta Dronavalli'
Oct 05,2020
0 people found
this helpful
Lucie is very nice person showing me the properties. She is punctual, polite, friendly and professional. All my queries are perfectly answered. She is the best. Also Simeon is good, noted down all my requirements and sending me the links of the properties to choose ...
read full review
Was this helpful? Yes

“Excellent service....”

Share on :
Sep 30,2020
Minithumbup
Scott Sharples
By: 'Niraj Tanna'
Sep 30,2020
0 people found
this helpful
Excellent service. Scott is very helpful person and provides perfect solutions for our flats to rent out. Good value for money overall. Thanks and keep it up!...
read full review
Was this helpful? Yes

“Had a very disappointing first experience....”

Share on :
Sep 22,2020
Minithumbdown
By: 'Uzair'
Sep 22,2020
0 people found
this helpful
Had a very bad first experience with the agents, never before have I had these issues. We didn't see or hear about signing our contract until about 3 days before we were meant to get our keys. After finally receiving our keys, we had no information ...
read full review
Was this helpful? Yes

“I was referred to Cameron Estate Agents by a ......”

Share on :
Sep 21,2020
Minithumbup
By: 'Fran Barker'
Sep 21,2020
0 people found
this helpful
I was referred to Cameron Estate Agents by a friend, glad she did! I found my agent, Ryan Anderson, very knowledge, honest and fast to respond. I've met quit a few agents from various companies and can really vouch for Cameron EA. Not a question ...
read full review
Was this helpful? Yes

“Great service, very responsive to queries, go......”

Share on :
Sep 16,2020
Minithumbup
Scott Sharples
By: 'Amit Shah'
Sep 16,2020
0 people found
this helpful
Great service, very responsive to queries, good to work with. Found us a new tenant very quickly at a competitive rent value...
read full review
Was this helpful? Yes

“5 star service by Camerons...”

Share on :
Sep 16,2020
Minithumbup
Charlotte Hood
By: 'Ms. Janet Lyddon'
Sep 16,2020
0 people found
this helpful
I would like to thank Clive Edwards, Charlotte Hood and all the team so much for all the time patience and perseverance they took to achieve an exchange date on my property. I’m amazed by the professionalism and handling of the sale over such ...
read full review
Was this helpful? Yes

“Highly recommended...”

Share on :
Sep 11,2020
Minithumbup
Scott Sharples
By: 'Chai Everett'
Sep 11,2020
0 people found
this helpful
Letting and property management departments are prompt in responding to my queries. At this difficult pandemic time, the staff are still working very efficiently and I like to say thank you....
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Sep 08,2020
Minithumbup
Scott Sharples
By: 'HB'
Sep 08,2020
0 people found
this helpful
I have used Camerons for many years to rent out an investment property. They have always been professional, prompt and provides a great service....
read full review
Was this helpful? Yes

“FaultlessThis is the 3rd time Ketan Tailor ......”

Share on :
Sep 07,2020
Minithumbup
Ketan Tailor MARLA
By: 'Andrew Pragnell'
Sep 07,2020
0 people found
this helpful
Faultless This is the 3rd time Ketan Tailor has overseen the rental of my property. This time it took him him a couple of phone calls to find the right tenant at the the monthly rate we had agreed. Ketan then supported me through every ...
read full review
Was this helpful? Yes

“Emma Olley is a great example of what Custome......”

Share on :
Aug 31,2020
Minithumbup
Emma Olley
By: 'Carl & Carol'
Aug 31,2020
0 people found
this helpful
Emma Olley is a great example of what Customer Service should be. She and the Staff at Cameron have been an immense help with any queries and issues we've had in relation to the property. She and her colleagues are kind and patient and willing ...
read full review
Was this helpful? Yes

“My experience with Cameron Estate Agents, so......”

Share on :
Aug 28,2020
Minithumbup
Scott Sharples
By: 'Lilyana Kyuchukova'
Aug 28,2020
0 people found
this helpful
My experience with Cameron Estate Agents, so far, has been flawless. I wouldn't hesitate to recommend them and Scott in particular, as he was very helpful....
read full review
Was this helpful? Yes

“Ketan is an absolute master at what he does. ......”

Share on :
Aug 28,2020
Minithumbup
Nicola Tadman MARLA
By: 'Bekir Ates'
Aug 28,2020
0 people found
this helpful
Ketan is an absolute master at what he does. From start to finish he’s been extremely professional and very informative. I highly recommend him and Cameron in West drayton. I also had a few things that Nicola helped me with and she was a ...
read full review
Was this helpful? Yes

“I have dealt with Scott Sharples at Cameron with two ......”

Share on :
Aug 26,2020
Minithumbup
Scott Sharples
Michelle Mellars MARLA
By: 'William wing Li'
Aug 26,2020
0 people found
this helpful
I have dealt with Scott Sharples at Cameron with two of our properties for renting and have been satisfied so far! They are very accommodating and have good customer service. Their flexible and professional approach is appreciated and have always with swift response. A good ...
read full review
Was this helpful? Yes

“I always get great friendly service from the ......”

Share on :
Aug 22,2020
Minithumbup
Scott Sharples
By: 'Ian Carter'
Aug 22,2020
0 people found
this helpful
I always get great friendly service from the rental team at Camerons - The speed of finding new tenants is much appreciated....
read full review
Was this helpful? Yes

“It has been a very good experience to work wi......”

Share on :
Aug 14,2020
Minithumbup
Scott Sharples
By: 'RAJIV KHANNA'
Aug 14,2020
0 people found
this helpful
It has been a very good experience to work with Cameron Estate agent. The staff is very kind and professional...
read full review
Was this helpful? Yes

“I have used Cameron Estate agents for the ren......”

Share on :
Aug 10,2020
Minithumbup
Ketan Tailor MARLA
By: 'Lyn Henstridge'
Aug 10,2020
0 people found
this helpful
I have used Cameron Estate agents for the renting of my property for many years and have always received prompt, professional advice and service. They are will to give guidance if requested and suggestions to ease my path. Would recommend them every time....
read full review
Was this helpful? Yes

“Ketan is very nice person! All my questions a......”

Share on :
Aug 08,2020
Minithumbup
Ketan Tailor MARLA
By: 'jie l'
Aug 08,2020
0 people found
this helpful
Ketan is very nice person! All my questions and requires were perfectly answered. I feel very lucky to have his help!...
read full review
Was this helpful? Yes

“Received a great first class service.My requ......”

Share on :
Aug 07,2020
Minithumbup
Ketan Tailor MARLA
By: 'Obinna Udeh-Paul'
Aug 07,2020
0 people found
this helpful
Received a great first class service. My requirement for a flat in a short space of time was handled very speedily in a professional and friendly manner. Starting from the viewing to completion of the moving in process . I was provided with multiple options of ...
read full review
Was this helpful? Yes

“The Cameron team are brilliant.! Throughout m......”

Share on :
Jul 22,2020
Minithumbup
Scott Sharples
By: 'Manish Gordhan'
Jul 22,2020
0 people found
this helpful
The Cameron team are brilliant.! Throughout my search for tenants, they have been exemplary. Highly recommend Cameron team - Scott, Katie, Emma and Nicole are responsive and quickly help....
read full review
Was this helpful? Yes

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

.
As Seen On

Get in touch with

Cameron Estate Agents