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    Howard Bloohn
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    Ashley Gendler
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    Luke Mapo
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    John Casey
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 50 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particu
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136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

 
Website not available Properties for sale
Properties for rent
Oct 24,2017
Minithumbup
Ashley Gendler
By: 'Virginia'
Oct 24,2017
3 people found
this helpful
I had a great experience with this Agency and specially with Ashley Gendler, who helped us through all the process and problems in the way to get the house we wanted. Due my experience, I highly recomend to contact them if you are tenants looking for a property....
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Comment on agent fees
They were not high when you compare with the rest of the agencies.
Was this helpful? Yes
Oct 17,2017
Minithumbup
Ashley Gendler
By: 'Edda Guareschi'
Oct 17,2017
1 people found
this helpful
I already knew the agency from years back (I bought my flat through them), and I can confirm I have been really satisfied with every service provided at the time of renting it out. Those services were, very briefly, counseling in flat rentals procedures, clear explanations during the rental process, and accurate follow-up after my tenants moved in. I would definitely recommend Burghley's to anyone....
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Comment on agent fees
Good.
Was this helpful? Yes
Oct 12,2017
Minithumbup
Ashley Gendler
By: 'Jan'
Oct 12,2017
1 people found
this helpful
Process was very easy, information provided by Burghleys was good, and staff was very friendly. Quick action when I called them, and emails were answered promptly....
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Comment on agent fees
No comment, don't have much comparison.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'PZM'
Oct 10,2017
2 people found
this helpful
The service was very professional. The staff members were friendly and helpful throughout the entire process. They made the whole process of applying and sign the contract very easy....
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Comment on agent fees
I believe that the fees were adequate.
Was this helpful? Yes
Sep 28,2017
Minithumbup
Ashley Gendler
Luke Mapo
By: 'Tom W'
Sep 28,2017
3 people found
this helpful
The guys have been managing my letting for over 3 years now and have made things very simple and very easy. They're a pleasure to deal with, sort problems out efficiently and I'm happy to recommend them to anyone who's looking to have a let managed. A top team....
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Comment on agent fees
The fees are standard and good value for the level of service
Was this helpful? Yes
Sep 27,2017
Minithumbup
Ashley Gendler
Howard Bloohn
By: 'Mrs G Connell'
Sep 27,2017
2 people found
this helpful
After having used two different agents in the past (who were most inneficient) I decided to try this local firm. It was most definitely the right decision. I have found them to be efficient and professional at every step of the letting of my property. They answer emails and calls promptly and have been a help outside of their contractual obligation. All the staff have been helpful and this is how a letting agent should perform. I would recommend this firm 100%...
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Comment on agent fees
The fees were as to be expected
Was this helpful? Yes
Sep 21,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'Anne'
Sep 21,2017
2 people found
this helpful
Brilliant estate agents! Out flat sold in 2 days, at actual asking price (higher than advised by another agent), exchanged in 3 months, and with excellent, friendly, reassuring service all the way, including from their recommended mortgage advisor, solicitor and surveyor. Their knowledge of the system and local area is worth every penny....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 11,2017
Minithumbup
John Casey
Howard Bloohn
By: 'Gary R'
Sep 11,2017
3 people found
this helpful
John was the agent who first took us to see the property and took care of all the administrative issues during the application process. I found him friendly and knowledgeable to deal with and his communication with us throughout was good and informative. A pleasure to deal with....
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Comment on agent fees
Good - very competitive.
Was this helpful? Yes
Sep 08,2017
Minithumbup
Ashley Gendler
By: 'Alastair Campbell'
Sep 08,2017
2 people found
this helpful
Very professional and straightforward to do business with. Reasonable fees, quick service and efficient admin. Honest and cleared up misunderstandings....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 15,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'Joanne & Jacob'
Aug 15,2017
3 people found
this helpful
Howard and Ashley at Burghleys did a fantastic job in helping us buy our house. From our first viewing up until we completed on the purchase they were always contactable, supportive and very helpful. They are extremely professional, knowledgeable and efficient. Highly recommended!...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 15,2017
Minithumbup
Ashley Gendler
By: 'Jessica'
Aug 15,2017
2 people found
this helpful
We were very happy with the service we received with Burghleys. Between submitting our application and receiving the keys, things moved along quite quickly. Ashley made the process as clear as possible and we understood what was required of us. Ashley replies quickly to any emails or questions we have. I would happily recommend Burghleys....
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Comment on agent fees
Whilst we do understand that many Agencies have letting fees, we found a £488 reference/admin fee to be very excessive.
Was this helpful? Yes
By: Ashley Gendler
Aug 15, 2017
View all comments (1)
Hi Jessica, Thank you for your kind comments. The fee we charged was actually £336 inclusive of VAT in total. ...
Aug 01,2017
Minithumbdown
Ashley Gendler
By: 'Reviewer101'
Aug 01,2017
0 people found
this helpful
Unprofessional to the point of being outright rude. Couldn't rely on what he said, which wasted my time and money. Likely lacking experience....
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Was this helpful? Yes
By: Ashley Gendler
Aug 01, 2017
View all comments (1)
Reviewer 101 has not provided his/her name or the property the matter relates too. This "complaint" is almost certainly fictitious and probably made by another estate agent. Unfortunately professional estate agents like ourselves cannot prevent malicious parties trying to damage our reputation without any recourse. Should 'Reviewer 101' have a genuine complaint we would be happy to respond publically through AllAgents. ...
Jul 13,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'SC'
Jul 13,2017
3 people found
this helpful
I had my first viewing with Burghley's with John, who was friendly, helpful and honest. Then I followed through the offer process with Howard and Ashley, both of whom were responsive, timely and helpful, particularly when some issues arose during the process. I felt like if I needed to contact them regarding any query that they would get back to me as soon as possible. Burghley's run a great service, especially for a small company....
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Comment on agent fees
n/a
Was this helpful? Yes
Jul 07,2017
Minithumbup
Howard Bloohn
By: 'E'
Jul 07,2017
2 people found
this helpful
We found Howard to be honest, straightforward and very reassuring with his sensible advice. The process of selling our home was as stress-free as could be hoped and reached a satisfying conclusion thanks to his assistance from valuation to completion. Much appreciated and highly recommended....
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Was this helpful? Yes
Jun 23,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'D B'
Jun 23,2017
3 people found
this helpful
Top notch service from Burghleys. I would also like to mention Luke Mapo who also assisted. All very professional, excellent service from start to finish. Lots of feedback from each viewing. Then when the buyer was in the frame, feedback and communication via Burghleys was spot on. The time frame was quite long overall, and they didn't falter. Thank you. I will definitely recommend this agent....
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Comment on agent fees
Fine
Was this helpful? Yes
Jun 07,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'Steve H'
Jun 07,2017
3 people found
this helpful
We found Burghleys to be very helpful in the sale of our house. Howard is very sensible and reliable. He was very calm when the house we were wanting to buy fell through and helped us keep our nerve until we found another. I think Howard is realistic about the ups and downs of the housing market and doesn't over-promise things but even so we managed to achieve close to our asking price. Howard kept us well-informed throughout the whole process and his colleague Ashley was always professional and...
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Comment on agent fees
Very good.
Was this helpful? Yes
Jun 05,2017
Minithumbup
By: 'Hanna'
Jun 05,2017
4 people found
this helpful
I recently gave details of my flat for rent in the morning and by 7pm the flat was advertised on their websites and there were photos in their windows.Next day prospective client was shown the flat and soon after the flat was let. I have been very pleased with the efficient and helpful service....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 05,2017
Minithumbup
By: 'Polly and Glenn'
Jun 05,2017
4 people found
this helpful
Brilliant estate agents, great service, good value for money. Everyone in the office is very friendly and efficient would happily use them again for future sales and rentals....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 01,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'Time to move'
Jun 01,2017
3 people found
this helpful
Howard and Ashley have been excellent managing the sale of my property. Howard offered realistic guidance on marketing the property and they introduced potential buyers who were able to act quickly. The marketing material for the flat was first rate. Their involvement throughout has helped me achieve a quick sale that has allowed me to meet all my deadlines for my next purchase. They have been supportive and pleasant to deal with throughout what could have been a stressful process. I am very hap...
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Comment on agent fees
I believe the fees are competitive and in line with what I would expect to pay for the support and service they have given.
Was this helpful? Yes
May 31,2017
Minithumbup
Howard Bloohn
By: 'Ralph Pedersen'
May 31,2017
3 people found
this helpful
Very easy process that was handled with great care. Howard was incredibly helpful and easy to work with. The whole process wasn't drawn out at all....
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Comment on agent fees
good
Was this helpful? Yes
May 21,2017
Minithumbup
Howard Bloohn
Luke Mapo
By: 'The Charles Team'
May 21,2017
1 people found
this helpful
Dear Burghleys, Thank you kindly for all of your support and seamless service in handling the sale of my Mother's home. I really appreciated your patience and then your guidance. I will certainly be recommending you to family and friends when their needs arise....
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Comment on agent fees
Easy conversation about the negotiating of fees. Very pleased with fees agreed.
Was this helpful? Yes
May 06,2017
Minithumbup
Ashley Gendler
By: 'Aanna'
May 06,2017
2 people found
this helpful
Ashley has managed the letting of a property for me in Camden for a couple of years. He has always been straightforward to deal with and has gone out of his way to deal with problems that have cropped up during tenancies. He deals with queries promptly and is on hand to give advice when needed. I like that fact that it is a small personalised firm....
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Comment on agent fees
Their fees for a managed let are very competitive.
Was this helpful? Yes
May 02,2017
Minithumbup
Ashley Gendler
Luke Mapo
By: 'Nic and Anna'
May 02,2017
2 people found
this helpful
Having bought the property through the agency we were happy to transfer to the letting department who moved swiftly to find us a tenant who was well referenced. Since then the problem new to us and to the tenants has had some snagging problems and whilst none have been major, solutions are always found speedily and competent professional are called in to correct and repair. Excellent service provdided by the letting department...
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Comment on agent fees
Competitive with the industry.
Was this helpful? Yes
Apr 06,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'Rob'
Apr 06,2017
3 people found
this helpful
Both Howard and Ashley were great to work with. We put our property on the market after Brexit and they were very open and honest with the situation in the housing market. They worked hard to ensure we got a sale and helped to communicate a number of difficult questions with our buyers....
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Comment on agent fees
I think the Agent fees are around market rate. I'd say given the slow down in the housing market following Brexit they probably had more work to do.
Was this helpful? Yes
Mar 21,2017
Minithumbup
By: 'Tom'
Mar 21,2017
3 people found
this helpful
Both Ashley and Howard were incredibly helpful with our move into our new property. They were open to negotiation and were mindful of our criteria and were more than willing to help us out. The property they have provided us is fantastic and it did not take us long to settle. All in all it was a very positive experience and I would definitely recommend Burghleys to friends and family were they looking to move in the area....
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Was this helpful? Yes
Mar 21,2017
Minithumbup
Howard Bloohn
By: 'Anna'
Mar 21,2017
3 people found
this helpful
Howard Bloohn has a real understanding of the market in which he works, which is unfortunately unusual amongst agents in the area! He is highly professional, provides sound and sensible advice and is a pleasure to deal with. As a result he and his team give an excellent service both to vendors and buyers, and I would not hesitate to use them again in the future....
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Was this helpful? Yes
Mar 15,2017
Minithumbup
Ashley Gendler
By: 'Stuart Jones'
Mar 15,2017
2 people found
this helpful
As established residents of Tufnell Park, when we knew we had to let our family home, it was important for us to find a local agent who understood the area and could be sincere and sympathetic to our wishes. Once we had visited Burghleys and met Ashley there was no competition: solely focused on NW5 and its environs and with years of experience, Ashley was highly professional yet with a relaxed demeanour that at once filled us with confidence and put us at ease. We liked the fact that his valuat...
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Was this helpful? Yes
Mar 02,2017
Minithumbup
Ashley Gendler
Luke Mapo
By: 'Josie'
Mar 02,2017
3 people found
this helpful
Quick service, always available when needed as when I wished to view our property last minute. Felt they were very honest when looking at the property....
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 28,2017
Minithumbdown
Ashley Gendler
By: 'mdeschanet'
Feb 28,2017
3 people found
this helpful
Ashley managed my property search from day one to moving in, in the most effective and smooth manner. I would definitely recommend him as an agent....
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Was this helpful? Yes
Feb 08,2017
Minithumbup
Howard Bloohn
Ashley Gendler
By: 'Arthur'
Feb 08,2017
4 people found
this helpful
They did everything that needed to be done and kept positive through all the ups and downs of the process....
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Comment on agent fees
Their fee was reasonable.
Was this helpful? Yes
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
41 0 40 6 39 0 22 1 2 2

Job vacancies

Please see a list of jobs available

Agent Fees

We have no set fees. We prefer to discuss fees direct with the client when valuing the relevant property.

Unlike the majority of our competitors we do not tie down clients to restrictive sole agency agreements being anything up to six months.

We firmly believe that if the client is happy with the service that we are providing they will continue marketing their property through us. We only ask for 28 days notice to terminate any agreement between us.
Last updated at 2:17 PM 19/01/2016 by Ashley Gendler

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 2:17 PM 19/01/2016 by Ashley Gendler
Howard Bloohn - upload your photo Howard Bloohn
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