Burghleys Estate Agents
4.8/5, 208 reviews
96% recommended
91% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity. The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the ... show more Burghleys are a totally independent Estate Agency located in Fortess Road bordering Kentish Town, Tufnell Park and Dartmouth Park with Archway, Holloway & Highgate all within close proximity.

The Agency is owned and run by Howard Bloohn and Ashley Gendler, who collectively have in excess of 70 years agency experience in the London and Home Counties residential property market.

Howard and Ashley opened Burghleys in August 2006 having recognised that the local area, and Tufnell Park in particular, did not possess a good quality Independent Estate Agent located on its prime shopping parade.

The office is situated in a prominent corner position only 50 meters from Tufnell Park underground station (Northern Line) and within a short walk of Kentish Town underground station (Northern Line) and overground station.

Starting from scratch, Burghleys quickly started to establish itself in the local market place and within a short space of time became the most prominent Independent Estate Agent in the local area recognised for its overriding commitment to the highest standards of service.

Burghleys were not only assisting local homeowners, but began to attract a number of high profile major corporate clients, multi landlords, developers and investors keen to use their services.

Burghleys have since gone from strength to strength, continuing to have a major presence in the local (and not so local) market place for residential sales, lettings and property management.

Howard and Ashley continue to be at the forefront of the business as fully working full- time partners and now have a team of negotiators and administrators working alongside them to drive the business forward.

Burghleys continue to offer an unrivalled personal service, whilst maintaining a high standard of competence and professionalism. This is backed up by the many testimonials received by satisfied buyers, sellers, landlords and tenants alike.

To reassure clients, Burghleys are voluntary members of The Ombudsman for Estate Agents scheme with an unblemished record to date and are also members of The Deposit Protection Service
Burghleys Independent Residential Sales & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £275,000 £18,650,000
Lettings 93% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 0 57 6 55 0 28 1 4 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Address

136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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“Top Quality job done by all at Burghleys....”

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Dec 03,2019
Minithumbup
Ashley
By: 'Joel Bullimore'
Dec 03,2019
1 people found
this helpful
Top Quality job done by all at Burghleys. Ashley was a pleasure to deal with whilst moving into our property. Made my life so much easier taking the stress off of me. Would 100% recommend Burghleys. UP THE BURGHLEYS...
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By: Ashley Gendler
Dec 03, 2019
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So glad you were happy with our service. Wishing you every happiness in your new home! ...

“I have only had great experience with Burghle......”

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Nov 26,2019
Minithumbup
Kieran
Ashley
By: 'Anastasia Krylova'
Nov 26,2019
2 people found
this helpful
I have only had great experience with Burghleys. Ashley and Kieran are very nice guys, it's pleasure to work with them. Letting with them is simple and pleasant experience....
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By: Ashley Gendler
Nov 26, 2019
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Thanks Anastasia, It has been a pleasure working with you too over recent years. We look forward to helping you rent your properties for many years to come! ...

“Really good communication and information fro......”

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Nov 23,2019
Minithumbup
Ashley
Kieran
By: 'Grace McConnell'
Nov 23,2019
1 people found
this helpful
Really good communication and information from the team throughout the process. Easy getting setup as tenants. Thanks for all your help....
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By: Ashley Gendler
Nov 23, 2019
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Thanks Grace, your comments are much appreciated. ...

“Top team, well run, responsive, good communic......”

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Nov 05,2019
Minithumbup
Howard
Ashley
By: 'Paul'
Nov 05,2019
0 people found
this helpful
Top team, well run, responsive, good communicators and negotiators. They'll get the job done. Highly recommended, Howard, Ashley and the team have local knowledge which is crucial....
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“Pro-active and Well-informed team of negotiat......”

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Oct 14,2019
Minithumbup
Ashley
Mohsen
By: 'Maryam Shaeri'
Oct 14,2019
4 people found
this helpful
Pro-active and Well-informed team of negotiators. Very good knowledge of the current market. Fair and realistic achievable estimates from day one. Reasonable costs. Highly recommended....
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By: Ashley Gendler
Oct 14, 2019
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Thank you Maryam, Your comments are much appreciated. If we can in any other way please do not hesitate in contacting us. ...

“Very helpful team...”

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Aug 19,2019
Minithumbup
Ashley
Kieran
By: 'Viviane Jalil'
Aug 19,2019
5 people found
this helpful
The team was very helpful and made the process of finding and getting a place easy and stress-free. Would recommend Burghley's for their flexibility and availability....
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“Very thorough and professional service which ......”

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Aug 19,2019
Minithumbup
Ashley
Mohsen
By: 'Jo Ketley'
Aug 19,2019
4 people found
this helpful
Very thorough and professional service which is refreshing as a tenant. I would be happy to recommend Burghleys as a reliable independent business....
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“We love the flat we found through Burghleys. ......”

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Aug 07,2019
Minithumbup
Ashley
Kieran
By: 'Magdalena Wielopolska'
Aug 07,2019
5 people found
this helpful
We love the flat we found through Burghleys. It was a pleasure working with them as they were very responsive and clear in what we should expect from the renting process. It all went smoothly and we were in our new place within the month. ...
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“Burghleys have fully managed our property for......”

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Aug 04,2019
Minithumbup
Ashley
Mohsen
By: 'glenn kerrigan'
Aug 04,2019
4 people found
this helpful
Burghleys have fully managed our property for some years now, they have been truly excellent really couldn't find fault. They sort any day to day issues that arise quickly and effectively and they have made the renting process from start to finish much easier. We ...
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“We were really impressed with the service fro......”

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Aug 03,2019
Minithumbup
Howard
Ashley
By: 'Guy Skelton'
Aug 03,2019
4 people found
this helpful
We were really impressed with the service from Burghleys. The sales team were incredibly professional and we had informed and useful feedback from each viewing. Once under offer, Burghleys were skilled at managing the onwards chain and helped us progress through a tricky chain. The ...
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“Burghleys - stick to the local agents, they know what they're doing!...”

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Aug 02,2019
Minithumbup
Howard
Kieran
By: 'Neil Peters'
Aug 02,2019
5 people found
this helpful
Fantastic service from the team at Burghleys with a professional approach throughout the process. We wholeheartedly recommend appointing this local firm with a solid experience and presence in the area. Having also been on the buy side and experienced the approach from the sales teams ...
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“Thorough and quick to respond to any query wi......”

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Jul 25,2019
Minithumbup
Mohsen
Ashley
By: 'Tassy Goodall'
Jul 25,2019
4 people found
this helpful
Thorough and quick to respond to any query with helpful advice (even outside of working hours on a couple of occasions!)...
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“I received an excellent service from a highly......”

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Jul 08,2019
Minithumbup
Howard
Ashley
By: 'Tony Jaffa'
Jul 08,2019
6 people found
this helpful
I received an excellent service from a highly committed team. They priced my property well and were courteous and polite at all times. I recommend them highly and would use them again....
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“Very impressed with all interactions with Bur......”

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Jul 08,2019
Minithumbup
Kieran
Howard
By: 'Stacy Sanders'
Jul 08,2019
3 people found
this helpful
Very impressed with all interactions with Burghleys - agents very responsive and easy to deal with. I would definitely recommend....
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“Keiran at Burghleys was helpful from the very......”

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Jul 08,2019
Minithumbup
Kieran
Ashley
By: 'Rebecca Knight'
Jul 08,2019
4 people found
this helpful
Keiran at Burghleys was helpful from the very beginning and could not have provided more support. The whole process was made easy....
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“Excellent Maintenance Service...”

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Mar 29,2019
Minithumbup
Ashley
Kieran
By: 'Jennifer'
Mar 29,2019
7 people found
this helpful
I had reported an issue earlier this morning with regards to mice due to work happening a few doors down. The issue was dealt with very swiftly and a pest control team called out within hours. The issue was resolved quickly and I was very ...
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“Consistently super helpful...”

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Feb 11,2019
Minithumbup
Ashley
Mohsen
By: 'Nick'
Feb 11,2019
10 people found
this helpful
Really pleased with Burghleys (and Maz) - they were the only agent we came across in our flat hunt that was super responsive yet not pushy at all. Even after taking the property, Maz was kind enough to let us into it 3 times before move-in ...
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Comment on agent fees
Didn't pay any
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“Burghleys are helpful and efficient. With maintenance issues in particular, ......”

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Feb 11,2019
Minithumbup
Ashley
Kieran
By: 'Maria'
Feb 11,2019
7 people found
this helpful
Burghleys are helpful and efficient. With maintenance issues in particular, they have always been responsive, professional and quick to send contractors for repairs. I would recommend Burghleys to future tenants....
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“Excellent, honest and proactive service...”

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Jan 29,2019
Minithumbup
Howard
Ashley
By: 'Charlotte'
Jan 29,2019
9 people found
this helpful
We recently sold our flat with Burghleys and the experience was very positive indeed. From the initial valuation through to completion we found Howard and Ashley's approach to be professional, honest and proactive and wouldn't hesitate to recommend them to anyone looking to sell or ...
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Comment on agent fees
Good, fair
Was this helpful? Yes

“Efficient & friendly...”

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Jan 22,2019
Minithumbup
Ashley
Howard
By: 'Mark H'
Jan 22,2019
9 people found
this helpful
I have been renting out a flat through Burghleys since 2002. They have been unfailingly polite & efficient in every respect. They have also screened tenants & communicated in a friendly & effective way at all times. They are worth every penny of their fee....
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Comment on agent fees
Fine
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“First class service...”

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Jan 20,2019
Minithumbup
Ashley
Mohsen
By: 'Tessa and Tom'
Jan 20,2019
11 people found
this helpful
Burghleys provided a great letting service and I would recommend them without hesitation. They are extremely knowledgeable about the area and lettings, very professional, quick to reply to emails and queries and very generous with their time; guiding us through the the renovation of our ...
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Comment on agent fees
Fair.
Was this helpful? Yes

“Fast efficient repair...”

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Jan 18,2019
Minithumbup
Ashley
Mohsen
By: 'pete'
Jan 18,2019
10 people found
this helpful
I requested a boiler timer be fixed that was faulty in our rental and Burghleys arranged to visit and fit one within 2 days. Amazing considering the cold snap that arrived!...
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Comment on agent fees
Good
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“Excellent service...”

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Jan 16,2019
Minithumbup
Ashley
Kieran
By: 'fantastic experience'
Jan 16,2019
12 people found
this helpful
Everyone at Burghleys has gone above and beyond to ensure that my first-time buyer purchase was as good of an experience as possible. They went out of their way to support me at every step of the process which demonstrated beyond their professionalism, sincere attention ...
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“Wonderful service...”

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Jan 13,2019
Minithumbup
Howard
Kieran
By: 'Nadia'
Jan 13,2019
11 people found
this helpful
We sold our home through Burghleys last summer and am pleased we chose them. The team are efficient, knowledgeable and friendly. They were quick to answer our questions and kept us in the loop at all stages, whenever anything arose. We've recommended them to numerous ...
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Comment on agent fees
Fees were fair
Was this helpful? Yes

“Local experts deliver great service...”

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Jan 12,2019
Minithumbup
Ashley
Howard
By: 'Chris Delahunt'
Jan 12,2019
11 people found
this helpful
I was struggling to let my house through a national agent so turned to Ashley, Howard and team. The whole process was effortless and efficient. Ashley is extremely professional and found me an excellent tenant in very short order. I am extremely grateful. You underestimate ...
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Comment on agent fees
The fees were extremely reasonable.
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“Excellent Job when it could have gone pear-shaped...”

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Jan 12,2019
Minithumbup
Howard
Ashley
By: 'Lyon Household'
Jan 12,2019
12 people found
this helpful
Burghleys were professional, experienced and remained calm when we thought it was going to fall through. They worked hard to overcome all obstacles and kept us informed at all times. We believe this is all helped by them being small and very local....
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Comment on agent fees
The fees at 1.5% were really very reasonable and we have no quibbles paying them for all the hard work, not only for selling our property, but making sure the sale went through to completion.
Was this helpful? Yes

“Excellent 5*...”

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Dec 23,2018
Minithumbup
Howard
Kieran
By: 'Rachel Ward'
Dec 23,2018
12 people found
this helpful
A rare find in estate agents, very pleasant to deal with and incredibly helpful. Honest and operate with a high level of integrity. I recommend highly...
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Comment on agent fees
N/A I don't believe I paid fees
Was this helpful? Yes

“Straightforward & Met Our Expectations...”

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Dec 21,2018
Minithumbup
Howard
Kieran
By: 'Steven'
Dec 21,2018
11 people found
this helpful
Friendly, local agents with great knowledge of the area who keep everything straightforward and met our expectations well. Kept us up to date well throughout the process and answered any concerns we had quickly....
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Comment on agent fees
Compared well to others in the area.
Was this helpful? Yes

“Friendly and Attention to detail...”

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Dec 12,2018
Minithumbup
Kieran
Howard
By: 'Anne'
Dec 12,2018
13 people found
this helpful
We recently bought a property through Burghleys. Kieran was helpful at all stages of the process and we would thoroughly recommend this agency....
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“A truly specialised local team...”

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Nov 30,2018
Minithumbup
Kieran
Howard
By: 'Mr & Mrs Alsop'
Nov 30,2018
12 people found
this helpful
The whole Burghleys team were tremendously helpful in securing a wonderful buyer for our flat in an extremely challenging property market. We believe that they have an unparalleled knowledge of and connections to Tufnell Park and they showed our flat to its best advantage....
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Comment on agent fees
Fees were competitive
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Staff picture Howard
(97)
Staff picture Ashley
(127)
Staff picture Kieran
(27)
Staff picture Mohsen
(8)

Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 1:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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