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    Zach
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    Joanne Geraghty
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    Marie Coles
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    Barbara Martin
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    Michelle Adye
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    Mark Chesworth
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    tracey stokes
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    Simon Tebbutt
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    Des
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    hayley portlock
Established in 1960, Bournecoast is a family operated property agency offering a Bournemouth Holiday Accommodation Letting Agency, a Residential Letting Agency and an Estate Agency.

We manage and sell Bournemouth self-catering holiday and residential lettings properties, making us your BUY-TO-LET and LETTINGS specialists.

26 Southbourne Grove
Southbourne,Bournemouth
Dorset
BH6 3RA
01202 437888

 
Website not available

Properties for sale
Properties for rent
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
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Hayley is always very efficient, professional and with a pleasant manner in dealing with all matters raised concerning our property....
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Comment on agent fees
Good
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Dec 07,2016
Minithumbdown
By:
Dec 07,2016
0 people found
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Poor customer service led to withdrawing my properties from this agent. Poor communication with virtually no updates on matters either reported either by myself or my tenants. A totally reactive service and never once received a phone call asking if everything was ok with the service I was being provided with. Very disappointing experience when compared to more forward thinking small businesses....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
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Have just moved into a property managed by Bournecoast. Property viewing was informative and agent knew answers to all our questions - that or knew where to get them from! When we asked for some work to be done prior to renting the property, agent was very helpful acting as liaison and helped speed things along. All in all, excellent service and team are friendly and very good at making you feel comfortable....
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Comment on agent fees
Fees seem reasonable - we looked at other agencies and this is about right.
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
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Overall the experience with Bournecoast was a pleasant one, this was the first time that I had personally dealt with a letting agent and to be honest I was apprenhensive. Being a student I have heard many horror stories and hear on a frequent basis about the inadequacies of some letting agencies services. At times I did feel that certain members of staff were rude, slightly patronising and showed the enthusiasm of a garden snail when dealing with me and my partner but this was not the case when ...
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Comment on agent fees
As expected.
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Dec 04,2016
Minithumbup
By:
Dec 04,2016
0 people found
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The Bournecoast customer service is always exceeding my expectations, they always excel on what they do, I just had a couple of unfortunate situation on a year tenancy and they managed them always in very profesional way....
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Comment on agent fees
N/A
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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I have been using Bournecoast for a number of years on the rental of my apartment and also on the sale of the apartment which my experience with all the staff was amazing ticking all he boxes. If I ever buy another property in this area again there would be only one place I would go....
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Comment on agent fees
Good value for money
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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Mr Tebbutt was extremely patient, helpful and solution focused in fixing an ongoing internet connection problem between my accommodation and the internet provider. After nearly 6 weeks the problem was fixed. Thank you....
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Nov 09,2016
Minithumbup
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Nov 09,2016
0 people found
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Simon has shown incredible patience, tenacity and forbearance in what proved to be an incredibly long and complicated utility issue with 4 of my flats for which i can only thank him as i am not sure i could have resolved it, if left to me!!!!...
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Comment on agent fees
Real value for money, which is that best that anyone can say!!!
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Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
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Found Simon to be very helpful and sympathetic about the dilemma we found ourselves in, and how we felt at the time we really needed his help. He did his best to find us suitable accommodation, for which we are extremely grateful. He has a very pleasant manner and we found him very polite, and the staff who booked the accommodation for us were also pleasant and helpful....
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Comment on agent fees
Good
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Sep 20,2016
Minithumbup
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Sep 20,2016
0 people found
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Whilst we did not use the services of renting we did use this company for purchasing and found them extremely helpful and very helpful. Thank you once again....
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Comment on agent fees
N/A
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Sep 05,2016
Minithumbdown
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Sep 05,2016
0 people found
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I just called this company to enquire about properties available for short term let. The young man I spoke to could not have been less interested or more rude. He appeared annoyed that I had called when he was busy, annoyed that I didn't know that the property I was calling about was already let (nothing on the website to say that) and he made no attempt to hide his irritation and lack of interest in my enquiry. I will be taking my business elsewhere....
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Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
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Before you ever consider buying a buy to let investment property you really do need to speak to Simon. His wealth of knowledge is impressive and fills you with confidence in knowing a good investment vs a an indifferent one. Whether your property investment needs are capital appreciation biased or purely income yield based Simon will guide you through all the pros and cons. In a world full of technical phrases he uses simple to understand terms. Thoroughly recommended and I will without hesitati...
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Dec 22,2015
Minithumbup
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Dec 22,2015
0 people found
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I have been more than satisfied with bournecoast over the last 10 years. The staff have been friendly, patient, hard-working, prompt, and have always considered detail. You, particularly, have been outstanding in everything that has dealt with the sale of my flat, and I would like to say a huge thank you" to you for all your time and trouble....
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Nov 27,2015
Minithumbup
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Nov 27,2015
0 people found
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Simon has proved himself invaluable during the purchase of my flat. I was overall impressed by his capacity to oversee the all process while providing regular support and assistance at all issues. I will definitely use again and do recommend wholeheartedly!...
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Oct 08,2015
Minithumbup
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Oct 08,2015
0 people found
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A well established family run business that have a very professional approach to dealing with clients. We have been using Bournecoast now for several years and they strive to reach targets. Any problems are dealt with swiftly and feedback is always given. Whenever we are away we can confidently leave knowing Bournecoast will manage our flats....
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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My partner and I wanted to thank you and your team for such a positive renting experience. Lots of our friends have had negative experiences with other agencies so we wanted to thank you for being so helpful. Especially so when things went wrong with the property, action was always taken quickly to help rectify the issue and the landlord always seemed happy to help resolve issues. A big thank you to Maria Coles who helped when the boiler went down which was very inconvenient by she kept us infor...
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Jun 14,2015
Minithumbup
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Jun 14,2015
0 people found
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A sound, honest, reliable and friendly family business. They have managed my property in Southbourne for nearly 20 years. All fees are shown upfront and no additional charges are made without written confirmation from me. Fees are competitive. I live outside the UK and Bournecoast advise me promptly should any work be required. They have a good maintenance service with reliable contractors who have always carried out any work required promptly and satisfactorily....
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Comment on agent fees
All fees are shown upfront and no additional charges are made without written confirmation from me. Fees are competitive. I live outside the UK and Bournecoast advise me promptly should any work be required. They have a good maintenance service with reliable contractors and reasonable fees..
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Jan 09,2015
Minithumbup
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Jan 09,2015
0 people found
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I have been dealing with Bournecoast for around 2 and half years. My initial interaction was with Simon Tebbitt as my wife and I were looking to purchase this property. I found Simon to be very proffesional and considerate to our needs and the advice sort and given to be spot on. Through the purchase I continued to liase with Simon and without doubt found him to be most deligent and understanding - without Simon's kind words and assistance I do no think we would have purchased. We now deal...
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Comment on agent fees
As a Holiday Let, I fully appreciate and understand the need to achieve high fees as there is alot of foot fall through the holiday period so whilst the fees are the work involved does seem to justify the percentage charged. for the longer term winter lets, Bournecoast are happy to discuss.
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Dec 25,2014
Minithumbup
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Dec 25,2014
0 people found
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Thanks sooooo much to bothMarie and Des for such prompt and efficient service!! What a pleasure... With kind regards, Sandy...
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Dec 15,2014
Minithumbup
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Dec 15,2014
0 people found
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From start to finish, Tracey and Simon when necessary, were always very helpful, friendly and professional. This purchase was particularly difficult and lengthy through lack of co-operation by the vendors solicitors. Tracey was constantly on the case to try and finalise this purchase, even supplying some of the information direct to my solicitor to save time. Because this is a small company I was always able to speak to a person and not left hanging on, all of the staff were very helpful and ...
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Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
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I used Bournecoast to sell my flat which had been on the market for ages with another agent. They found a buyer at a good price and followed the sale the whole way through. Thanks and well done...
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Dec 01,2014
Minithumbup
By:
Dec 01,2014
0 people found
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I have been using Bourne Coast for the past 5 years to rent my property out. i made a decision this year to sell my property and gave Bourne coast the contract to do this, two people looked after my property both Simon and Tracey, it sold relatively quick and at the price i wanted, both of them made every effort and communicated with me weekly to keep me up to date on the progress. the mistake i made was using the wrong lawyer firm, again both Simon and Tracey kept on their back always on my beh...
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Nov 27,2014
Minithumbup
By:
Nov 27,2014
0 people found
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Michelle` s been the most helpful in trying to find perfect holiday rental for me and my two little kids. As a non-UK resident I`d had many, many queries. Michelle answered them all and I`d never had to wait more than few hours for her to reply. Perfect customer service, thank you....
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Nov 22,2014
Minithumbup
By:
Nov 22,2014
0 people found
this helpful
thank you tracy and simon 4 a brilliant job. Buying a property is a challenging task for those involved and this sale certainly had its moments . I have to say that you both made the process almost enjoyable. You were both always really friendly, positive, helpful, professional and you simplified everything. In fact i soon realised that it was far simpler and straightforward at times to contact you rather than the solicitor if I wanted info or to pass any info on etc. It was genuinely a rea...
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Nov 21,2014
Minithumbup
By:
Nov 21,2014
0 people found
this helpful
Just like to thank the Team at Bourncoast for there help in my purchase .It was not stright forward and they were 100% all the way till the end. Thanks again...
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Nov 21,2014
Minithumbup
By:
Nov 21,2014
0 people found
this helpful
Very happy with the way the process was handled. They understood what needed to be done and there was no undue pressure....
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Nov 12,2014
Minithumbup
By:
Nov 12,2014
0 people found
this helpful
Bournecoast have looked after letting my property since 2006. Michelle has proven to be both tenacious and effective when negotiating with tenants, contractors and myself. I have no hesitation recommending Bournecoast Ltd as a satisfied Landlord. In fact I only use Bournecoast nowadays....
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Comment on agent fees
Fees are always a tricky subject, the real issue is the amount of VAT that is lumped onto everything, without a VAT imposed 20% hike, the fees would be reasonable.
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Oct 22,2014
Minithumbup
By:
Oct 22,2014
0 people found
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This review is based on our experience of Mark Chesworth. His service to us during our Letting process has been absolutely exceptional. He is professional, friendly, understanding, and so helpful - nothing is too much trouble. Mark has also advised us at every single stage of the process, we were never wondering what what going on at any time as he was in constant communication. Absolutely fantastic service!...
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Oct 17,2014
Minithumbup
By:
Oct 17,2014
0 people found
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I had every week let this year via Bournecoast, no voids at all. As far as I know they are the only agent in Bournemouth that do a complete holiday letting service so that the owner does not need to do any work such as change overs, maintenance , bookings, ect if they do not want to. They also sort out my winter let. A very professional and long standing company....
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Sep 24,2014
Minithumbup
By:
Sep 24,2014
0 people found
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To book a holiday flat with Bournecoast is easy and the flat we know booked since 2 years is perfect. Next year we already reserved is....
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Areas covered
  • BH6
  • Bournemouth
  • Poole
  • Christchurch

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Review statistics

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10 1 8 6 4 0 5 0 8 2

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Agent Fees

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Last updated at 2:27 PM 05/12/2016 by Des Simmons

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Last updated at 2:27 PM 05/12/2016 by Des Simmons
Zach  - upload your photo Zach
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Joanne Geraghty - upload your photo Joanne Geraghty
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Marie Coles - upload your photo Marie Coles
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Barbara Martin - upload your photo Barbara Martin
1 reviews

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Michelle Adye - upload your photo Michelle Adye
3 reviews

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Mark Chesworth - upload your photo Mark Chesworth
2 reviews

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tracey stokes - upload your photo tracey stokes
4 reviews

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Simon Tebbutt - no image available Simon Tebbutt
General Manager
15 reviews

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Des  - upload your photo Des
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Cristina Dragan - upload your photo Cristina Dragan
0 reviews

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Veronica Strongman - upload your photo Veronica Strongman
1 reviews

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Anita Smith - upload your photo Anita Smith
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hayley portlock - upload your photo hayley portlock
1 reviews

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