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    Cynthia Oldemburg
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    Zach Tebbutt
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    Joanne Geraghty
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    Marie Coles
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    Barbara Martin
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    Michelle Adye
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    Mark Chesworth
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    tracey stokes
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    Simon Tebbutt
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    Des
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    hayley portlock
Established in 1960, Bournecoast is a family operated property agency offering a Bournemouth Holiday Accommodation Letting Agency, a Residential Letting Agency and an Estate Agency.

We manage and sell Bournemouth self-catering holiday and residential lettings properties, making us your BUY-TO-LET and LETTINGS specialists.

26 Southbourne Grove
Southbourne,Bournemouth
Dorset
BH6 3RA
01202437888

 
Website not available

Properties for sale
Properties for rent
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
The Bournecoast team and its members run a professional operation and carry out and deliver a friendly business service. We have had minor issues on both sides from time to time as you would expect running a holiday let and they are consistantly very good to work with at all levels, from director down. This review was especially driven by some recent assistance from Simon Tebbutt. Great job, lovely family company and safe hands....
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Comment on agent fees
Good, there are not the cheapest, but they get good quality renters and achieve good rental values. Their fully managed service allows us to be totally hands off, which as an owners is perfect.
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Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
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thank you've been all helpful, I'm sure you going always to be a strong team that works like one body to keep their customer peace of mind in the top list of priorities...
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Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
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AS a landlord, I really appreciated the time, care and detail spent in resolving a technical problem which led to a solution that was good for the tenants and cost effective for me. As in the past, this was very professionally handled....
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Comment on agent fees
Not the cheapest, but transparent and good value for money
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Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
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They do what they say they are going to do. We have nearly 95% occupancy, and very good tenants.If we have a problem it is sorted out quickly.Well done Bournecoast....
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Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
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I've had my bungalow with Bournecoast for a couple of years and they have managed all letting arrangements (holiday and some longer term) and maintenance which has made it extremely easy for me. Payment is always on time and if anything needs fixing they're right on it!...
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Simon has helped us resolve issues with our broadband and stuck with it through thick and thin. It seems such a simple thing to get broadband but doing it remotely is almost impossible. Nothing is ever too much trouble for Simon and the team....
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Comment on agent fees
good
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
1 people found
this helpful
Zach was very professional, helpful , easy to talk to answered all questions promptly and my daughter found him pleasing on the eye!...
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Comment on agent fees
Average
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
Very responsive and helpful in a search for a property to rent. Very organised and everything went ti plan. Very pleased with property and the quick response to any queries or problems...
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Comment on agent fees
Fees in line with expectations
Was this helpful? Yes
By: Bournecoast Properties
Dec 16, 2016
View all comments (1)
Hello Thank you for your kind review. Which person is this specifically about? ...
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
My first impression of Bournecoast was that things were a tad disorganised, the gentleman I dealt with couldn't tell me what properties were available versus their listing on Rightmove, and what the additional costs such as utilitie bills were. And there didn't appear to a be a computer based system of what properties were available, it was all written on a piece of paper. However upon my second visit to the branch I dealt with Zach who also organised and did the viewings. Zach was very profe...
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Comment on agent fees
They are what they are! If you reduce the tenants fees, then the landlord fees increase, that's market forces!
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Dec 11,2016
Minithumbup
By:
Dec 11,2016
0 people found
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Bournecoast Properties was quite helpful in finding us a lovely place to stay. Sice than we are having very good times at our new home. Thanks Zach for your kind support....
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Comment on agent fees
It was the first ever agency we worked with - no chance to compare their fees. But it felt reasonable.
Was this helpful? Yes
Dec 11,2016
Minithumbup
By:
Dec 11,2016
0 people found
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This was my first experience in having to rent a property. I have to say that with the help and guidance that zach provided it all went very smoothly. Zach was exceptionally knowledgeable about agreements and procedure. Nothing was to much trouble. Always on hand to answer questions. Would definitely recommend him....
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Comment on agent fees
Fees were reasonable
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Dec 10,2016
Minithumbup
By:
Dec 10,2016
0 people found
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Zach was very helpful throughout the whole process of renting the property.I would definitely recommend this agency and Zach....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 10,2016
Minithumbup
By:
Dec 10,2016
0 people found
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Following water damage to my home, Zach accompanyed me to view a rental property that suits my needs and those of my pets. As I am a first time tenant, he explained the process clearly and guided me through the paperwork to ensure that all went smoothly. His quirky good humour, personable and professional approach helped make a stressful situation manageable. Thank you Zach!...
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Comment on agent fees
Cost effective
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
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Me and my future wife are very happy with Zach. He helped us find what we needed in a short time. The view is absolutely stunning and I definetely recommend him ! Very proffesional and on time....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Hayley is always very efficient, professional and with a pleasant manner in dealing with all matters raised concerning our property....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
0 people found
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Poor customer service led to withdrawing my properties from this agent. Poor communication with virtually no updates on matters either reported either by myself or my tenants. A totally reactive service and never once received a phone call asking if everything was ok with the service I was being provided with. Very disappointing experience when compared to more forward thinking small businesses....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
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Have just moved into a property managed by Bournecoast. Property viewing was informative and agent knew answers to all our questions - that or knew where to get them from! When we asked for some work to be done prior to renting the property, agent was very helpful acting as liaison and helped speed things along. All in all, excellent service and team are friendly and very good at making you feel comfortable....
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Comment on agent fees
Fees seem reasonable - we looked at other agencies and this is about right.
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Overall the experience with Bournecoast was a pleasant one, this was the first time that I had personally dealt with a letting agent and to be honest I was apprenhensive. Being a student I have heard many horror stories and hear on a frequent basis about the inadequacies of some letting agencies services. At times I did feel that certain members of staff were rude, slightly patronising and showed the enthusiasm of a garden snail when dealing with me and my partner but this was not the case when ...
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Comment on agent fees
As expected.
Was this helpful? Yes
Dec 04,2016
Minithumbup
By:
Dec 04,2016
0 people found
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The Bournecoast customer service is always exceeding my expectations, they always excel on what they do, I just had a couple of unfortunate situation on a year tenancy and they managed them always in very profesional way....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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I have been using Bournecoast for a number of years on the rental of my apartment and also on the sale of the apartment which my experience with all the staff was amazing ticking all he boxes. If I ever buy another property in this area again there would be only one place I would go....
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Comment on agent fees
Good value for money
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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Mr Tebbutt was extremely patient, helpful and solution focused in fixing an ongoing internet connection problem between my accommodation and the internet provider. After nearly 6 weeks the problem was fixed. Thank you....
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Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Simon has shown incredible patience, tenacity and forbearance in what proved to be an incredibly long and complicated utility issue with 4 of my flats for which i can only thank him as i am not sure i could have resolved it, if left to me!!!!...
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Comment on agent fees
Real value for money, which is that best that anyone can say!!!
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Found Simon to be very helpful and sympathetic about the dilemma we found ourselves in, and how we felt at the time we really needed his help. He did his best to find us suitable accommodation, for which we are extremely grateful. He has a very pleasant manner and we found him very polite, and the staff who booked the accommodation for us were also pleasant and helpful....
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Comment on agent fees
Good
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Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
Whilst we did not use the services of renting we did use this company for purchasing and found them extremely helpful and very helpful. Thank you once again....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 05,2016
Minithumbdown
By:
Sep 05,2016
0 people found
this helpful
I just called this company to enquire about properties available for short term let. The young man I spoke to could not have been less interested or more rude. He appeared annoyed that I had called when he was busy, annoyed that I didn't know that the property I was calling about was already let (nothing on the website to say that) and he made no attempt to hide his irritation and lack of interest in my enquiry. I will be taking my business elsewhere....
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Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
Before you ever consider buying a buy to let investment property you really do need to speak to Simon. His wealth of knowledge is impressive and fills you with confidence in knowing a good investment vs a an indifferent one. Whether your property investment needs are capital appreciation biased or purely income yield based Simon will guide you through all the pros and cons. In a world full of technical phrases he uses simple to understand terms. Thoroughly recommended and I will without hesitati...
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Dec 22,2015
Minithumbup
By:
Dec 22,2015
0 people found
this helpful
I have been more than satisfied with bournecoast over the last 10 years. The staff have been friendly, patient, hard-working, prompt, and have always considered detail. You, particularly, have been outstanding in everything that has dealt with the sale of my flat, and I would like to say a huge thank you" to you for all your time and trouble....
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Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
Simon has proved himself invaluable during the purchase of my flat. I was overall impressed by his capacity to oversee the all process while providing regular support and assistance at all issues. I will definitely use again and do recommend wholeheartedly!...
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Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
A well established family run business that have a very professional approach to dealing with clients. We have been using Bournecoast now for several years and they strive to reach targets. Any problems are dealt with swiftly and feedback is always given. Whenever we are away we can confidently leave knowing Bournecoast will manage our flats....
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Jun 28,2015
Minithumbup
By:
Jun 28,2015
0 people found
this helpful
My partner and I wanted to thank you and your team for such a positive renting experience. Lots of our friends have had negative experiences with other agencies so we wanted to thank you for being so helpful. Especially so when things went wrong with the property, action was always taken quickly to help rectify the issue and the landlord always seemed happy to help resolve issues. A big thank you to Maria Coles who helped when the boiler went down which was very inconvenient by she kept us infor...
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Was this helpful? Yes
Areas covered
  • BH6
  • Bournemouth
  • BH4
  • Poole
  • Christchurch

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15 1 17 6 4 0 5 0 8 2

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Agent Fees

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Last updated at 3:28 PM 19/12/2016 by Des Simmons

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Last updated at 3:28 PM 19/12/2016 by Des Simmons
Cynthia Oldemburg - upload your photo Cynthia Oldemburg
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Zach Tebbutt - no image available Zach Tebbutt
Negotiator
11 reviews

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Joanne Geraghty - upload your photo Joanne Geraghty
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Marie Coles - upload your photo Marie Coles
4 reviews

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Barbara Martin - upload your photo Barbara Martin
1 reviews

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Michelle Adye - upload your photo Michelle Adye
3 reviews

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Mark Chesworth - upload your photo Mark Chesworth
2 reviews

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tracey stokes - upload your photo tracey stokes
4 reviews

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Simon Tebbutt - no image available Simon Tebbutt
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18 reviews

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Des  - upload your photo Des
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Cristina Dragan - upload your photo Cristina Dragan
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3 reviews

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