• Craig Wildy
    Craig Wildy
  • Lucy Beresford
    Lucy Beresford
  • Misty Dowson
    Misty Dowson
  • Karl Reynolds
    Karl Reynolds
  • Joe Laurence
    Joe Laurence
  • Shirley Wildy
    Shirley Wildy
  • Iain Denningberg
    Iain Denningberg
  • Ryan Enright
    Ryan Enright
  • Chris Waweru
    Chris Waweru
  • Pete Ranki
    Pete Ranki
  • Joe Casey
    Joe Casey
  • Sam Swinburne
    Sam Swinburne
  • Tufael Chowdhury
    Tufael Chowdhury
  • Danielle Perry
    Danielle Perry
  • Jerome Jackson
    Jerome Jackson
  • Moazam Ayub
    Moazam Ayub
  • Magda Lima
    Magda Lima
  • Matt Blomeley
    Matt Blomeley
  • claim your profile
    Samer Singh Daula
  • Andrez Estivariz
    Andrez Estivariz
  • Andrew Bailey
    Andrew Bailey
  • Nastasia Rey
    Nastasia Rey
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a
Read full description...Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a leading independent Estate Agents specialising in residential sales, lettings and property management. We provide an honest and professional service that is tailored to the needs of each individual client and delivered by friendly, experienced and qualified staff.

We are passionate about what we do and to achieve the high standard that we have set ourselves we employ staff that are experts in the local market and are committed to providing a five star service.

What sets us apart is that we have a genuine commitment to building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.

We look forward to working with you and if you have any questions about Beresford Residential or any of the services that we provide.
Apr 24,2017
Minithumbup
Danielle Perry
Ryan Enright
By:
Apr 24,2017
0 people found
this helpful
Danielle and Ryan were very knowledgeable, punctual and professional. Finding a rental property in London is never easy and of the many agents we were working with they were the best by far. Thank you both again for helping us find our new home!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 18,2017
Minithumbup
Danielle Perry
Samer Singh Daula
By:
Apr 18,2017
0 people found
this helpful
Dannielle has been an absolute hero securing this property for us having had a very last minute let down on a previous property. Within two days of contacting her we had seen a property that was easily the best we'd seen throughout our search, signed the forms and within 48hours were told it had been accepted! Dannielle was upfront, easy to do deal with and very straight forward from start to finish and I'd be more than happy to recommend her and Beresford to anyone else looking to move in the ...
read full review
Comment on agent fees
Whilst I don't feel that the fees are unreasonable per se, it's more of a case that I feel that agency fees anywhere are somewhat difficult to accept. Nothing personal, but just an industry thing for me I guess.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Danielle Perry
By:
Apr 18,2017
0 people found
this helpful
Very easy to deal with - each time Danielle committed to do something she did it. Got to know our needs and preferences very quickly and showed us some great properties...
read full review
Comment on agent fees
Prohibitively high, but in line with other agents in the area
Was this helpful? Yes
Apr 15,2017
Minithumbup
Moazam Ayub
By:
Apr 15,2017
0 people found
this helpful
I strongly recommend the service of Moazam. He was very helpful and friendly, as well he conducted our viewing in a very personal way according ours expectations....
read full review
Was this helpful? Yes
Apr 14,2017
Minithumbup
Moazam Ayub
Moazam Ayub
By:
Apr 14,2017
0 people found
this helpful
Amazing,professional. If it wasn't for Mo, I wouldn't have registered my property to let with Beresford residential....
read full review
Was this helpful? Yes
Apr 14,2017
Minithumbup
Sam Swinburne
Iain Denningberg
By:
Apr 14,2017
0 people found
this helpful
Having recently dealt with Sam and Iain at Beresford regarding a purchase I was extremely impressed by their pro-active and personal approach. Not only were they very efficient in terms of communicating with us, answering the phone, responding to emails and getting information back to us efficiently, they went above and beyond at every opportunity to ensure the transaction went through as quickly as possible....
read full review
Was this helpful? Yes
Apr 13,2017
Minithumbup
Moazam Ayub
By:
Apr 13,2017
0 people found
this helpful
Great service provided by Moazam. All quick and profesional so we are delighted with the service. Also the communication was clear ....
read full review
Was this helpful? Yes
Apr 13,2017
Minithumbup
Moazam Ayub
By:
Apr 13,2017
0 people found
this helpful
Moazam Is highly professional a very good listener and understands what his potential clients are looking for. I recommend fully....
read full review
Was this helpful? Yes
Apr 10,2017
Minithumbup
Tufael Chowdhury
Matt Blomeley
By:
Apr 10,2017
0 people found
this helpful
Great team and perfect service! Highly recommend! Everything was very quick and small problems were very quickly solved! Thank you for your work!...
read full review
Comment on agent fees
Good fees!
Was this helpful? Yes
Apr 08,2017
Minithumbup
Matt Blomeley
Jerome Jackson
By:
Apr 08,2017
0 people found
this helpful
Matt has been so incredibly helpful throughout the whole process of renovating the house after bad tenants. He has been very understanding listening to my concerns regarding new tenants ....
read full review
Comment on agent fees
The agents fees are pretty standard .
Was this helpful? Yes
Apr 06,2017
Minithumbup
Chris Waweru
By:
Apr 06,2017
0 people found
this helpful
Chris is not only friendly but the most honest and helpful agent that we've had so far - and we've been looking for a month. He was very effective in responding to our questions and got our offer accepted in less than 24 hours. Great experience....
read full review
Was this helpful? Yes
Mar 31,2017
Minithumbup
Tufael Chowdhury
By:
Mar 31,2017
0 people found
this helpful
Tufael was excellent from phone to viewing and through the application process. He was open and transparent with all my queries and was quick to respond to my emails. Would highly recommend him....
read full review
Comment on agent fees
The fees were slightly higher than what we saw elsewhere (we had been quoted ‚£420 by other agencies) but we didn't receive the kind of customer service that we have here.
Was this helpful? Yes
Mar 31,2017
Minithumbup
Samer Singh Daula
Chris Waweru
By:
Mar 31,2017
0 people found
this helpful
Samer and his team provided a highly professional and efficient service in letting out our property: always communicative/responsive; patiently worked with us under challenging circumstances; provided only appropriate viewings re the calibre of tenants we were seeking; extremely quick to find us solid tenants who met our asking price. Prior to instructing Beresford, we'd researched all local letting agents – Beresford came out tops by far. We'd have no hesitation to work with them again in...
read full review
Was this helpful? Yes
Mar 30,2017
Minithumbup
Pete Ranki
By:
Mar 30,2017
0 people found
this helpful
Pete has been so helpful throughout our search. Really professional and friendly and answered all of our questions however silly they were! He put us at ease with the whole moving process and I feel confident in recommending their services - best estate agent I have ever dealt with!...
read full review
Comment on agent fees
Agent fees are never cheap but these ones are very reasonable and a lot less than other agents that we looked at which is very good as moving is never cheap. They really only charge you for what they have to pay or themselves there is no hidden fees that you find out about at a later date!
Was this helpful? Yes
Mar 29,2017
Minithumbup
Jerome Jackson
By:
Mar 29,2017
0 people found
this helpful
From start to finish Jerome was very professional and a pleasure to deal with. He took time to understand our needs and always responded to queries quickly and fully. Beresford seem to have a good supply of quality rentals and I would highly recommend using them....
read full review
Comment on agent fees
Fees are average.
Was this helpful? Yes
Mar 29,2017
Minithumbup
Sam Swinburne
By:
Mar 29,2017
0 people found
this helpful
Good, all went well. Sam is very friendly, fast and efficient. We had a difficult case but he made it happen....
read full review
Was this helpful? Yes
Mar 22,2017
Minithumbdown
Misty Dowson
By:
Mar 22,2017
0 people found
this helpful
Very helpful, efficient and quick in finding solid tenants. Able to help out with Gas Safe Certificate and contracts quickly....
read full review
Comment on agent fees
Very competitive fees
Was this helpful? Yes
Mar 21,2017
Minithumbup
Sam Swinburne
By:
Mar 21,2017
1 people found
this helpful
Sam has been extraordinary in achieving a fast letting of my property. He was always fast to respond, patient and polite. Qualities in a service provision that I highly value and made all the difference to me. Thanks to Sam's help snd support I will most probably be using Beresford Residential if required in the future....
read full review
Was this helpful? Yes
Mar 21,2017
Minithumbup
Sam Swinburne
Iain Denningberg
By:
Mar 21,2017
1 people found
this helpful
We were shown the property by Sam, he was honest and not forceful or fake. Well informed of the property and area. Very quick and efficient referencing process....
read full review
Was this helpful? Yes
Mar 20,2017
Minithumbup
Pete Ranki
By:
Mar 20,2017
0 people found
this helpful
I cannot fault Beresford Residential who were efficient and a pleasure to deal with throughout the whole buying process. The majority of our communication was with Pete who was always polite, available, and helpful. He was happy to push solicitors on both sides in order to keep things moving, and kept us informed of what was required. In a process with many moving parts (and one we were unfamiliar with as first time buyers), I always felt comfortable that Beresford Residential were on top of e...
read full review
Comment on agent fees
#N/A
Was this helpful? Yes
Mar 16,2017
Minithumbup
Chris Waweru
By:
Mar 16,2017
1 people found
this helpful
Chris was so quick in getting us into a property that he knew we would love. We went for it straight away and couldn't be happier with it. He knew exactly what we were looking for, inside our budget and kept us completely up to date with the landlord's thoughts post offer. Very happy :)...
read full review
Comment on agent fees
The fees are London fees but not unreasonable, definitely competitive.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Misty Dowson
By:
Mar 16,2017
0 people found
this helpful
My house sale was negotiated and carefully managed from start to finish by the highly professional sales manager Misty Dowson....
read full review
Comment on agent fees
good
Was this helpful? Yes
Mar 12,2017
Minithumbdown
By:
Mar 12,2017
0 people found
this helpful
An extremely pushy agency who attempt to instill urgency in buyers from the moment you submit an enquiry! I was encouraged to "offer on this one quickly" before even arranging a viewing slot! When I did book a slot I was told there were several viewings at the property just before mine (I arrived 40 minutes early and not a soul in sight!). Agencies like Berresford play the game from the off and take the fun and excitement out of buying your first property! Perhaps they think buying a p...
read full review
Was this helpful? Yes
By: Joseph Laurence
Mar 13, 2017
View all comments (1)
Dear Martin, Thank you for your email. I have tried to look into your complaint, however cannot find an applicant registered as 'Martin Carson' on any of our sales databases. Similarly I cannot find any viewing appointments for our SE27 West Norwood branch booked in your name, and none of the SE27 staff members (including Iain) recall conducting a viewing with yourself. If you would like to contact me directly on joe@beresfordresidential.com I will happily look into your complaint in fu ...
Mar 09,2017
Minithumbup
Chris Waweru
By:
Mar 09,2017
0 people found
this helpful
Chris was extremely helpful and stuck with us throughout the whole process. and eventually helped us find the property of our dreams. I would highly recommend Chris to anyone looking for a house....
read full review
Was this helpful? Yes
Mar 07,2017
Minithumbup
Chris Waweru
By:
Mar 07,2017
1 people found
this helpful
Chris was great throughout our process with Beresford. He found the property we liked and listened to our opinions. Arrived to our appointment even though he was in pain from the dentist and was friendly and helpful throughout. He was also very speedy sending through the offer letter. Would use him again in an instant - Lovely guy....
read full review
Comment on agent fees
Outrageous fees - administration on the contracts etc was basic and sometimes wrong
Was this helpful? Yes
Mar 03,2017
Minithumbup
Chris Waweru
By:
Mar 03,2017
3 people found
this helpful
Chris was positive, proactive and great guy to have onside. I must apologise myself for calling and texting him at all hours regarding the flat search process, however he was very accommodating and helpful. Thank you Chris...
read full review
Was this helpful? Yes
Mar 02,2017
Minithumbup
Chris Waweru
By:
Mar 02,2017
2 people found
this helpful
Chris was fantastic at helping us secure our new flat in Stockwell. after some initial disappointment in our search, Chris showed us two great properties that were spot on what we were after. Thanks Chris!...
read full review
Was this helpful? Yes
Mar 01,2017
Minithumbup
Danielle Perry
By:
Mar 01,2017
0 people found
this helpful
Dannielle was fantastic with helping us find a flat and put in an offer. She kept in touch with updates through the process and helped us secure a flat! Thank you!...
read full review
Was this helpful? Yes
Mar 01,2017
Minithumbup
Chris Waweru
By:
Mar 01,2017
2 people found
this helpful
Chris was fantastic. Very transparent with everything and helped us find the property very quickly. He friendly personality and positive attitude to helping both the clients and customers is awesome....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 01,2017
Minithumbup
Matt Blomeley
Jerome Jackson
By:
Mar 01,2017
0 people found
this helpful
I have work with Matt a lot since starting My Metropolis early last year, i find him to be very efficient and his communication is of a very high standard. As we use you for most of our property lets , we would like you to consider Matt being our dedicated property manager for our portfolio. Jerome always answers any queries i have almost immediately and his communication and direction is of a very high standard also. they are both an attribute to your company...
read full review
Comment on agent fees
no comment
Was this helpful? Yes
Feb 27,2017
Minithumbup
Pete Ranki
By:
Feb 27,2017
0 people found
this helpful
Pete has been wonderful from the start to the end. He is very professional, fair and honest. He is gentle, polite, respectful but very assertive. You know where you are going with this man. I was gutted as well as he was that he did not find me a suitable tenant. I will return hopefully in the future if I need an estate agency again. You are simply the best! Be assured that I will recommend you to any other prospective landlords even tenants....
read full review
Comment on agent fees
The agent fees was quite reasonable in comparison.
Was this helpful? Yes
Feb 27,2017
Minithumbup
Chris Waweru
By:
Feb 27,2017
2 people found
this helpful
Chris was great from first contact; never pushy, understood what we wanted, showed us flats which matched our search, guided us through the process of submitting an offer and explaining what happens next. Communication was great and Chris was professional throughout . It really doe make a difference when the agent knows the property they're marketing!...
read full review
Comment on agent fees
Fees are inline with other agents
Was this helpful? Yes
Feb 25,2017
Minithumbup
Matt Blomeley
By:
Feb 25,2017
0 people found
this helpful
Much appreciated to have Matt help me out. Always available when I had questions and a personable service. My situation with moving out was somewhat stressful but Matt's knowledge and understanding helped the move less stressful than it could of been. All in all I'd recommend Matt to friends and family for his professionalism. Thanks...
read full review
Was this helpful? Yes
Feb 22,2017
Minithumbup
Joe Casey
Pete Ranki
By:
Feb 22,2017
0 people found
this helpful
Pete was our first contact with Beresford when we decided to rent out our flat. He was honest and helpful, and when we dithered was not too pushy. He made an accurate estimate of what we could get for the place and had some tenants on hand very quickly. He also gave us good advice about landlord insurance. Once the contract was in place, we got passed to Joe. The transition was smooth, and there didn't appear to be any lost information which you would usually expect in the circumstances. Joe w...
read full review
Comment on agent fees
We got a very good introductory deal which Pete said was because they were trying to expand the business in Camberwell/Walworth. It was just over half the price of quotes from other estate agents.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Jerome Jackson
Matt Blomeley
By:
Feb 22,2017
0 people found
this helpful
This was my first time renting a properly and Jerome and Matt made the process very easy. There was never a 'hard-sell' and I always felt they were always being honest and upfront with me. All of the team are extremely friendly and professional....
read full review
Was this helpful? Yes
Feb 21,2017
Minithumbup
Chris Waweru
Danielle Perry
By:
Feb 21,2017
2 people found
this helpful
Both Danielle and Chris at the Brixton branch were very helpful. Chris gave notice to me of other properties in the area that may be interesting to me after the first property I saw wasn't quite right. Danielle was happy to show me around the second viewing at very short notice....
read full review
Comment on agent fees
Initial fees are OK but additional fees for extending tenancy etc look quite high
Was this helpful? Yes
Feb 21,2017
Minithumbup
Danielle Perry
By:
Feb 21,2017
0 people found
this helpful
I think Danielle is lovely to deal with, very helpful and supportive. I'd very happily return to Danielle as she was great throughout our purchase...
read full review
Comment on agent fees
unknown (I was buying)
Was this helpful? Yes
Feb 14,2017
Minithumbup
Magda Lima
By:
Feb 14,2017
1 people found
this helpful
Very helpful, always fast with answers about problems or curiosity about the tenancy, from making an offer to being accepted very quick process. Magda is very friendly, making everything very easy....
read full review
Was this helpful? Yes
Feb 09,2017
Minithumbup
Danielle Perry
By:
Feb 09,2017
0 people found
this helpful
Dannielle showed us around two properties and was a very patient and informative agent. She has since helped us find our perfect house and I am certain that without her help, in convincing the landlord to accept our offer, we would still be on the house hunt. She has been very quick to respond to any communication and I cannot fault her for anything. Thank you for all your help and best of luck for the future....
read full review
Comment on agent fees
Transparent and reasonable fees.
Was this helpful? Yes
Feb 08,2017
Minithumbdown
By:
Feb 08,2017
0 people found
this helpful
Worst estate agency I have ever had to deal with. Firstly, when we moved in we had things written in the contract that legally should have been completed and NOTHING had been done. It took over 2 months and many many phone calls for the list to be completed. After speaking with Joe Casey about the situation the answer I got was...why don't you move out? You clearly don't like the property. No I do like the property I just want the fixtures and fittings to be done as agreed in the contract (one o...
read full review
Was this helpful? Yes
Feb 03,2017
Minithumbup
Sam Swinburne
By:
Feb 03,2017
1 people found
this helpful
Very helpful and punctual, from making an offer to being accepted very quick process. Sam was friendly and we would definitely use him again....
read full review
Comment on agent fees
Fees are always a pain but expected, service was efficient.
Was this helpful? Yes
Feb 03,2017
Minithumbup
Moazam Ayub
By:
Feb 03,2017
1 people found
this helpful
Very good service, helpful with the negotiation and always tring to accommodate our requests. Very importantly, showed interest after the let had been agreed and did not simply ignored us afterwards....
read full review
Comment on agent fees
In general I think that agent fees are high but I don't think this is specific to this agent
Was this helpful? Yes
Feb 03,2017
Minithumbup
Danielle Perry
By:
Feb 03,2017
0 people found
this helpful
Danielle was super friendly and very knowledgeable on the properties. She answered all email queries promptly and efficiently which made the whole process a lot easier!...
read full review
Was this helpful? Yes
Feb 02,2017
Minithumbup
Sam Swinburne
By:
Feb 02,2017
1 people found
this helpful
Sam is very professional and friendly. Went an extra mile helping us outside of standard working hours. Sam promptly answered all of our questions. I couldn't recommend him enough...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2017
Minithumbup
Sam Swinburne
By:
Jan 30,2017
1 people found
this helpful
Very welcoming, friendly and knowledgeable during the viewing Sam promptly answered all of our questions without forgetting the importance of small details. Sam did everything in his power to secure a highly demanded property for us. He sorted all the required documents even if it was well beyond the office hours that you expect Property Consultants to work for. I couldn't recommend him enough....
read full review
Was this helpful? Yes
Jan 30,2017
Minithumbup
Pete Ranki
By:
Jan 30,2017
1 people found
this helpful
Pete helped me with a valuation of my property and future letting options. His local knowledge and professionalism are second to none , and I felt very confident to trust in his judgement . I have already recommended his services to some close friends....
read full review
Was this helpful? Yes
Jan 27,2017
Minithumbup
Iain Denningberg
Danielle Perry
By:
Jan 27,2017
1 people found
this helpful
It was a really pleasure to deal with the guys at Beresford Residential. Great communication and co-ordination. They were knowledge about the property and organised viewings (and second viewings) really efficiently. I look forward to a continued relationship...
read full review
Comment on agent fees
Agents fees are in line with market expectations!
Was this helpful? Yes
Jan 27,2017
Minithumbup
Danielle Perry
Chris Waweru
By:
Jan 27,2017
3 people found
this helpful
Dannielle was really helpful and friendly from the start, keeping us in the loop with prospective properties and answering our questions quickly....
read full review
Was this helpful? Yes
Jan 26,2017
Minithumbup
Chris Waweru
By:
Jan 26,2017
3 people found
this helpful
Chris is a great agent. He works very quickly and is always responsive to texts, calls and emails. He fought on our behalf to get a great deal which both landlord and tenant was satisfied with, plus the property was a real gem. I would thoroughly recommend using the services of Chris, and Beresford as a whole, for all of your real estate needs....
read full review
Was this helpful? Yes
Jan 26,2017
Minithumbup
Chris Waweru
Danielle Perry
By:
Jan 26,2017
3 people found
this helpful
Both very knowledgable, honest and helpful agents. Enjoyed meeting them and using their professional services. Helped me during a tough and stressful experience....
read full review
Comment on agent fees
Expected
Was this helpful? Yes
Jan 25,2017
Minithumbup
Chris Waweru
Danielle Perry
By:
Jan 25,2017
2 people found
this helpful
Very positive experience all round. Dannielle and Chris did a great job of understanding my requirements and ensured I didn't miss any short notice opportunities. Thanks....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jan 24,2017
Minithumbup
Danielle Perry
By:
Jan 24,2017
1 people found
this helpful
I walked into branch on a Wednesday evening at about 6 pm. by 7 pm I have a viewing set up for 7:30 pm that evening. I went along and loved the property but without my housemate having had a chance to look at was uncomfortable about making an offer. she totally understood and didn't put any pressure on me. A few days later she called about the property we eventually secured. when we were late for the viewing because of the tube strike she waited in the cold for us and managed landlady. through t...
read full review
Comment on agent fees
fine
Was this helpful? Yes
Jan 24,2017
Minithumbup
Danielle Perry
By:
Jan 24,2017
1 people found
this helpful
Dannielle was really friendly and helpful. Quick to respond to the millions of questions we had & feel she went the extra mile. Had a really good experience through her (we got our dream flat!) & wouldn't hesitate to recommend to any one else with their property search. We did have one issue as the flat was described as furnished & on the tenancy application it stated 2 beds but were told after our offer was accepted that we would have to buy one ourselves. However, we have been p...
read full review
Was this helpful? Yes
Jan 21,2017
Minithumbup
Pete Ranki
Matt Blomeley
By:
Jan 21,2017
1 people found
this helpful
I am very pleased with the professional service from Beresford staff. Pete was really very helpful assisting me with the rental. Matt Blomeley was also very supportive answering all of my queries and keeping me informed throughout the process....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 18,2017
Minithumbup
Tufael Chowdhury
Jerome Jackson
By:
Jan 18,2017
1 people found
this helpful
From the viewing through to completion, the agency and agents were always on hand for feedback and advice. This included being available over the holiday period to provide reassurance when the purchase appeared to be in jeopardy....
read full review
Comment on agent fees
Am a purchaser, so unable to comment.
Was this helpful? Yes
Jan 17,2017
Minithumbup
Jerome Jackson
By:
Jan 17,2017
0 people found
this helpful
It has been pleasure to work with Beresford Residential. They have been courteous and efficient at all times. Although I had not dealt with them before, I soon struck up a report with the Branch Manager, Jerome Jackson and I could see that he had the best interests of the Seller at heart throughout the transaction. He was very helpful at all times and always returned calls if he happened to be out. I would have no hesitation in recommending this estate agency and in particular its branch manage...
read full review
Comment on agent fees
The fee seems entirely reasonable.
Was this helpful? Yes
Jan 13,2017
Minithumbup
Tufael Chowdhury
Jerome Jackson
By:
Jan 13,2017
0 people found
this helpful
Now is roughly four years I hired Beresford residential as estate agents for my flat. I have no complaints only good things to say. They manage my flat amazingly. They communicate with me asap (and I am often around the world for work, so it's not that easy), they select very carefully my tenants checking their reference and the property. I'm really happy. I can sleep tight wherever I am knowing that when I will be back for good I'll live in a flat that will again feel like home. Thank you all!...
read full review
Comment on agent fees
They ask the right amount for the services they provide
Was this helpful? Yes
Jan 10,2017
Minithumbup
Pete Ranki
By:
Jan 10,2017
0 people found
this helpful
From the outset I was impressed by Pete's calm but yet interested manner. He told me how Beresford worked and left me to make the decision whether or not to use them. Throughout the whole process when other parties were slow or silent I could rely on Pete to keep me regularly updated on what was happening. When there was a hitch he explained what was happening and told me that the decision was mine whether to continue with the sale and or Beresford. I really appreciated that he did not try to...
read full review
Comment on agent fees
I thought the agent's fees were very reasonable.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Chris Waweru
By:
Jan 06,2017
2 people found
this helpful
Chris was helpful and very relaxed. He shouldn't have been in work due to a tooth problem but he met us at 7:30pm and showed us round the property. I've had several horror stories with most real estate agents but Beresford are really helpful and easy to work with. Cheers....
read full review
Comment on agent fees
Not sure why we need 150 fee then 150 per person on top of that.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Pete Ranki
By:
Jan 06,2017
0 people found
this helpful
Pete and Michael went out of their way to support us in finding and securing our lovely new home. From accommodating a last-minute change of viewing time to deftly handling negotiations with the landlord, and even stepping in to support us with a difficult situation with our current landlord, they made house hunting significantly less stressful than our previous experiences. Always friendly and even willing to put up with our dad jokes, we hugely appreciate all of their help with this process....
read full review
Was this helpful? Yes
Jan 05,2017
Minithumbup
Jerome Jackson
Tufael Chowdhury
By:
Jan 05,2017
0 people found
this helpful
Jerome was absolutely amazing in coaxing this troubled sale through. Having lost a very good offer due to his mortgage company reducing his LTV Jerome managed to come up with the goods. Another buyer, another offer and another sale agreed. Sadly the buyer's solicitor was so incompetent they had to be changed shortly after instructing as they could not communicate - at all! Sadly for timescales' sake the second wasn't much better so the sale did drag on, but both Jerome and Tufael did an amazing ...
read full review
Comment on agent fees
The fee was more than reasonable and even though they had to do more work is was calculated on sale price, not on the number of phone calls and letters. If only accountants and solicitors could charge a fixed cost...
Attachments
Was this helpful? Yes
Dec 20,2016
Minithumbup
Sam Swinburne
By:
Dec 20,2016
1 people found
this helpful
Sam picked up the file on the negotiations for my property during a long and arduous process. He handled it with skill and diplomacy and using his initiative where appropriate, in such a way that if I was writing his six monthly report as an officer on my team I would not hesitate in saying this man is destined for a very successful career. On a personal level he has kept me going through the difficult times, and I can state with no question of any contradiction, he has personally ensured that ...
read full review
Comment on agent fees
I have not got the details to hand but I am sure they will be reasonable.
Was this helpful? Yes
Dec 17,2016
Minithumbup
Jerome Jackson
Moazam Ayub
By:
Dec 17,2016
0 people found
this helpful
I found both Jerome and Moazam to be very friendly and helpful. I found the whole process from start to finish very easy and no stress at all. This was down to the professionalism and great customer service provided by both gentlemen. Their approach was very relaxed and I never felt pressured or rushed at any time through out the sales process. Would definitely recommend this estate agent to anyone....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Dec 14,2016
Minithumbup
Jerome Jackson
By:
Dec 14,2016
0 people found
this helpful
I needed a valuation for my unmodernised house along with straight answers to my questions. Jerome and his local knowledge was exactly what I got....
read full review
Was this helpful? Yes
Dec 08,2016
Minithumbdown
By:
Dec 08,2016
0 people found
this helpful
The valuation was carried out by the previous. We did feel that the priced the flat under value as this was pre brexit however choose you due to your commission being low against your competitors. We didn't get as much footfall as our neighbours who were using Beresford but you did find two buyers, which of course is the most important thing. The purchase itself was long winded and quite stressful. Myself and my partner felt as though we were doing everyone's job for them. It eventually ...
read full review
Comment on agent fees
Good - 1% commission
Was this helpful? Yes
By: Joseph Laurence
Dec 12, 2016
View all comments (1)
Dear Sam, Thank you for your comment, upon reading your review I was slightly confused as we have not sold a property recently for anyone called Sam, however from the information provided I believe I have now ascertained which property you were selling under a different name to that given for the review. I am glad that we managed to sell your property for you twice, My understanding is that when the first buyer pulled out we found another within 24 hours so that your onward purchase did no ...
Nov 30,2016
Minithumbup
Chris Waweru
By:
Nov 30,2016
2 people found
this helpful
Chris and the team were professional yet friendly and efficient with my time. The properties identified to look at met my requests and the whole process was very straight forward. Thank You....
read full review
Comment on agent fees
Seemed a little high to me but I haven't got any alternatives with which to make a comparison so it may be competitive.
Was this helpful? Yes
Nov 30,2016
Minithumbup
Chris Waweru
By:
Nov 30,2016
2 people found
this helpful
Chris managed to get us in to see a flat he knew we'd like before the rush. It allowed us to put an offer down that was accepted. Very happy with the result and with Chris for helping us find a place right for us....
read full review
Comment on agent fees
Reasonable compared to other agencies but still too high
Was this helpful? Yes
Nov 29,2016
Minithumbup
Chris Waweru
By:
Nov 29,2016
2 people found
this helpful
Thanks to Chris and Jenny for their expertise and help in finding a flat that suited our needs. Your help is very much appreciated!...
read full review
Was this helpful? Yes
Nov 29,2016
Minithumbup
Jerome Jackson
Tufael Chowdhury
By:
Nov 29,2016
0 people found
this helpful
Both Jerome and Tufael were a pleasure to deal with. They are both extremely knowledgeable and professional, as well as having a friendly demeanour. I would thoroughly recommend both of these agents to anyone needing professional estate agent help....
read full review
Comment on agent fees
The fees were reasonable, and cheaper that some other agencies
Was this helpful? Yes
Nov 18,2016
Minithumbdown
Joe Laurence
Magda Lima
By:
Nov 18,2016
7 people found
this helpful
Quite simply THE WORST ESTATE AGENCY TEAM I'VE EVER HAD TO DEAL WITH. Incompetency is rife and commonplace in this branch, from the roots all the way up to the branch manager. They are all as bad as each other, willing to cheat, lie and steal to ensure there is an extra £ in their pocket. They have absolutely no regard for the wellbeing of their tenants, or landlords for that matter. In addition to this, they are completely and utterly useless at their jobs. If you are a landlord, DO N...
read full review
Was this helpful? Yes
By: Joe Laurence
Nov 23, 2016
View all comments (1)
Dear 'DT', I'm sorry to hear that you feel let down by our service. I have looked into the issues you raised and believe that the problem with the keys arose due to the locks on the property being changed without us being notified. Which then lead to us booking contractors that could not gain access. I can assure you that all the contractors we use meet the required standards as per UK legislation and are fully insured. The plumber that attended your property to change the boiler is a mem ...
Sep 26,2016
Minithumbup
Pete Ranki
By:
Sep 26,2016
0 people found
this helpful
Pete has been very helpful throughout the whole sales process which was not an easy one. He was always responsive and very good at being the bridge for communication between all parties....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Sep 19,2016
Minithumbup
Tufael Chowdhury
Jerome Jackson
By:
Sep 19,2016
0 people found
this helpful
I found all the staff members at Beresford Residential very helpful. As a live in landlord Tufael Chowdhury was very accommodating with the type of person I was looking for and I felt that he really took it upon himself to find the right person for me, alway updating me on he's progress. I would highly recommend Beresford Residential for their service and wouldn't hesitate to use them again....
read full review
Comment on agent fees
ok
Was this helpful? Yes
Aug 25,2016
Minithumbup
Jerome Jackson
By:
Aug 25,2016
0 people found
this helpful
Was overall satisfied with the level of service and efficiency. Recommended by a friend and would most definitely recommend also....
read full review
Was this helpful? Yes
Aug 22,2016
Minithumbup
Tufael Chowdhury
Jerome Jackson
By:
Aug 22,2016
0 people found
this helpful
Really pleased with the service we have received from Beresford. During our property search, Tufael was incredibly helpful and listened to our requirements. He was very pleasant and genuine to deal with during the negotiations stages of getting the property we wanted. The service we've received since has been really efficient and we have been responded to quickly. Thanks Beresford!...
read full review
Was this helpful? Yes
Aug 22,2016
Minithumbup
Tufael Chowdhury
By:
Aug 22,2016
0 people found
this helpful
Tufael was extremely helpful in our search for a new flat. He not only really knows his stuff but his friendly, helpful and sincere attitude made what can be a really stressful experience pretty easy. Thanks Tufael!...
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes
Aug 03,2016
Minithumbdown
By:
Aug 03,2016
2 people found
this helpful
Incompetent and awful communication. Rang about 10 times in one day asking when I would come in to which I gave the same answer each time. Acted on behalf of the landlord and not the tenant at all. Refused to contact the landlord on our behalf and were not allowed to give out their contact details so we had no way of communicating with them until our move-in date. Did not pass on some important information regarding move-in until we had already signed and paid which could have impacted our decis...
read full review
Comment on agent fees
High given the poor service.
Was this helpful? Yes
Jul 25,2016
Minithumbup
Tufael Chowdhury
By:
Jul 25,2016
0 people found
this helpful
I just wanted to say how impressed I was with the level of service provided to Fleur and I by Tufael during our search for a property to let in Streatham. He was the first person we contacted on both visits to London and we really valued his advice both on the properties that we saw and the areas that we were looking at moving to. His knowledge of the properties was astounding and we felt that, despite now renting a property through another agent, we would be happy to recommend contacting Tufael...
read full review
Comment on agent fees
Agents' fees are reasonable
Was this helpful? Yes
Jun 24,2016
Minithumbup
Tufael Chowdhury
Jerome Jackson
By:
Jun 24,2016
0 people found
this helpful
Tufael is by far the nicest estate agent I have had the pleasure of dealing with. Always keen to help and with genuine enthusiasm. I would highly recommend him....
read full review
Was this helpful? Yes
May 30,2016
Minithumbup
Danielle Perry
Ryan Enright
By:
May 30,2016
0 people found
this helpful
Dannielle was really helpful in finding me a rental property. She raised to emails quickly and efficiently and found me a really great flat. She was also really friendly and helpful at all times and I'd definitely recommend her...
read full review
Comment on agent fees
Agents fees are fair, lower than others I've seen in the area
Was this helpful? Yes
May 06,2016
Minithumbup
Danielle Perry
By:
May 06,2016
0 people found
this helpful
Dannielle has been fab from start to finish. She knew exactly what we were looking for and despite our first offer not being accepted (not Dannielle's fault), she continued to support our search and managed to secure our new flat. She was really flexible with times and always responded in a timely manner - thanks again Danielle....
read full review
Comment on agent fees
Dannielle was great help and understood our wants and needs. The agency costs seem very high however which is a minor downside.
Was this helpful? Yes
Apr 27,2016
Minithumbup
Danielle Perry
Ryan Enright
By:
Apr 27,2016
2 people found
this helpful
Dannielle was amazing throughout the entire process. She was very responsive, sending over relevant properties and arranging viewings right away. She was also very helpful throughout the offer process, ensuring that we had all information and setting us up for success so that we got the flat we wanted :) I would definitely recommend this agent....
read full review
Was this helpful? Yes
Apr 25,2016
Minithumbup
Tufael Chowdhury
Misty Dowson
By:
Apr 25,2016
0 people found
this helpful
Overall Tufael was helpful and friendly throughout the transaction. I was impressed with his honesty and he took away the stress with clear communication between us and the seller. When negotiating I was sent emails with the break down of the market and gave me confidence I was purchasing at a fair price which for me was the highlight of his service in the transaction. This is not an easy thing to do especially with the doubt in the market and for someone who doesn't know streatham well it ...
read full review
Was this helpful? Yes
Apr 25,2016
Minithumbup
Karl Reynolds
Ryan Enright
By:
Apr 25,2016
1 people found
this helpful
I found Karl to be professional, courteous and personable throughout the process. I'd say I'm not the easiest person to deal with and he was patient and good humoured at all times. He managed the process efficiently and kept me informed of things I needed to know. This is clearly a man who knows his job, and a lovely person with it....
read full review
Comment on agent fees
I think letting agent fees are outrageous and Beresfords are in line with everyone else's.
Was this helpful? Yes
Apr 25,2016
Minithumbup
Chris Waweru
Ryan Enright
By:
Apr 25,2016
3 people found
this helpful
Good service all round. Provided good advise and had a good relationship with Chris throughout the process. Would highly recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 22,2016
Minithumbup
Tufael Chowdhury
Jerome Jackson
By:
Apr 22,2016
0 people found
this helpful
If it's true that estate agents have a bad name, then Tufael single handedly destroys this perception. He goes above and beyond, nothing is too much trouble. He has helped me endlessly in my search for a property, even assisting me with honest advice on properties that aren't his. This honesty is a rare and highly valued thing in an industry where dodgy pictures and descriptions are still rife. I am hugely thankful for all he has done for me and would not hesitate in recommending him to anyone e...
read full review
Was this helpful? Yes
Apr 14,2016
Minithumbup
Misty Dowson
Tufael Chowdhury
By:
Apr 14,2016
0 people found
this helpful
Working with Beresford Streatham has been an excellent experience. From the purchase of the property through to letting it out the staff have been very professional, consistent and reliable. Their advice and guidance has been on the nail and their excellent knowledge of the market has proven extremely valuable....
read full review
Comment on agent fees
Fees for letting out are reasonable
Was this helpful? Yes
Apr 12,2016
Minithumbup
Misty Dowson
Tufael Chowdhury
By:
Apr 12,2016
0 people found
this helpful
Very helpful and quick to deal with queries. Clear explanations and worked hard to market my place and find the right tenant....
read full review
Was this helpful? Yes
Apr 08,2016
Minithumbup
Chris Waweru
Misty Dowson
By:
Apr 08,2016
2 people found
this helpful
Chris was very helpful and professional, he always kept us in the loop and walked us through the whole process. He listened to what it was we were looking for and called us as soon as it came on the market - we now have had an offer received on our dream property! Thank you thank you!!!!!...
read full review
Comment on agent fees
Worth the money for the service provided
Was this helpful? Yes
Mar 31,2016
Minithumbup
Tufael Chowdhury
Misty Dowson
By:
Mar 31,2016
0 people found
this helpful
Both Tufael and Misty worked brilliantly to get our sale through, particularly when our first buyer pulled out and all hands were needed on deck. Thanks to Tufael in particular for keeping us up to speed with developments - his sterling work with Misty got it over the line for us, which we are incredibly grateful for....
read full review
Comment on agent fees
Think these were pretty fair!
Was this helpful? Yes
Mar 18,2016
Minithumbup
Joe Laurence
Ryan Enright
By:
Mar 18,2016
0 people found
this helpful
Beresford were excellent in support and advice. I felt at all times that they were up to date on progress and that they were doing all they could to see the sale through....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2016
Minithumbup
Chris Waweru
Danielle Perry
By:
Mar 17,2016
2 people found
this helpful
Both Chris and Dannielle were very helpful in my house search and were not pushy in anyway. When it came to putting in an offer, Dannielle was very quick and clear with what needed to be completed....
read full review
Comment on agent fees
They are not the worst, but not the best. I was initially told they are ‚£150 per tenant, but was not told about the fixed tenancy set up fee of ‚£150.
Was this helpful? Yes
Mar 16,2016
Minithumbup
Chris Waweru
Ryan Enright
By:
Mar 16,2016
2 people found
this helpful
Offers via e-mail fit all to my requests and any viewing was short dated, uncomplicated and in the end I've got the flat I liked the most. A plus for being very honest with me and for not trying to roll any s*** in glitter!...
read full review
Comment on agent fees
Good fee compared to what I have seen before in this area.
Was this helpful? Yes
Mar 11,2016
Minithumbup
Danielle Perry
Ryan Enright
By:
Mar 11,2016
0 people found
this helpful
Really polite, helpful and friendly. Took time to explain the market to us and how it works, what to local area was like etc and explained their pro-active approach and checked I was happy with that kind of communication. Rare....
read full review
Comment on agent fees
Average I guess
Was this helpful? Yes
Mar 11,2016
Minithumbup
Danielle Perry
Ryan Enright
By:
Mar 11,2016
0 people found
this helpful
Dannielle was really prompt and kept us informed at all times. Her knowledge of the property was very good and she was available to answer any questions we had....
read full review
Was this helpful? Yes
Mar 10,2016
Minithumbup
Karl Reynolds
By:
Mar 10,2016
1 people found
this helpful
Karl has offered an extremely efficient and effective service in both managing the transfer of my property to Beresford's management from the old supplier, and the recent management of boiler and heating issues and I am extremely grateful to him for his service....
read full review
Was this helpful? Yes
Mar 10,2016
Minithumbup
Sam Swinburne
By:
Mar 10,2016
0 people found
this helpful
good overall service responsive to all queries and helpful. only issue was no access to outside space. would recommend to a friend....
read full review
Was this helpful? Yes
Mar 04,2016
Minithumbup
Danielle Perry
Sam Swinburne
By:
Mar 04,2016
0 people found
this helpful
I was very impressed with the level of service I received from both members of staff, they were extremely accommodating regarding the time I wanted to view the flat. When I emailed to make my offer I received a call straight away and the ball rolled from there. They were able to answer all the questions I asked without hesitation. Very impressed so far with the service....
read full review
Was this helpful? Yes
Mar 02,2016
Minithumbup
Chris Waweru
By:
Mar 02,2016
2 people found
this helpful
I had a great experience working with Chris. He was courteous, professional and provided all the information I needed. I was very satisfied with the experience and would recommend this agent....
read full review
Comment on agent fees
As far as I know they are in line with the market.
Was this helpful? Yes
Mar 02,2016
Minithumbup
Joe Laurence
By:
Mar 02,2016
0 people found
this helpful
always have a great service , the last flat was let in 3 days , very happy with this branch , would recommend...
read full review
Comment on agent fees
would prefer them to be less but think overall its good value
Was this helpful? Yes
Mar 01,2016
Minithumbup
Pete Ranki
Joe Casey
By:
Mar 01,2016
3 people found
this helpful
Initially, I was adamant I did not want to use the service of estate agents to rent out my property. Luckily for me, amongst a vast number of other estate agents, I was approached by Pete Ranki of Beresford Residential who most definitely stood out from the crowd. Mr Ranki's calm and reassuring manner put my mind at rest and persuaded me to allow Beresford Residential to handle this matter for me. He consequently guided me throughout negotiations and I found his advice to be sound and sensible. ...
read full review
Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Mar 01,2016
Minithumbup
Chris Waweru
Danielle Perry
By:
Mar 01,2016
2 people found
this helpful
Chris and Danielle were both incredibly helpful in finding us a flat! We were regularly updated on properties suiting our requirements, and received very quick responses from both whenever we had queries. Danielle was very friendly and honest, and was happy to let us take as much time as we wanted during our viewings, answering all of our questions about the properties. Chris was extremely helpful and knowledgeable when it came to making an offer on our desired property, and also thoughtfully of...
read full review
Was this helpful? Yes
Feb 27,2016
Minithumbup
Pete Ranki
By:
Feb 27,2016
0 people found
this helpful
I would like to say that the whole experience was fantastic, Pete made the house viewing feel very relaxed and conformable which had an inpact on choosing the property. Also Michael customer service was great and efficient and met my expectations. The service was great. Thank you...
read full review
Was this helpful? Yes
Feb 22,2016
Minithumbup
Sam Swinburne
Ryan Enright
By:
Feb 22,2016
1 people found
this helpful
I was very happy with the service I received from Sam. He was friendly and informative and gave us the space to make a decision. When we decided to make an offer he was very good at explaining the process of placing an offer and what we should expect following that....
read full review
Comment on agent fees
Having previously used a private landlord and therefore new to agents fees I would say they seem quite good.
Was this helpful? Yes
Feb 22,2016
Minithumbup
Danielle Perry
Sam Swinburne
By:
Feb 22,2016
0 people found
this helpful
Talked to Sam on the phone and Danielle showed us around the property. Both were super friendly and helpful. Very quick to answer questions, phone calls and texts. We had a few questions about the property and Danielle had the answers in half an hour. Sam was quick to book us a viewing at our preferred time....
read full review
Comment on agent fees
As expected
Was this helpful? Yes
Feb 19,2016
Minithumbup
Misty Dowson
By:
Feb 19,2016
0 people found
this helpful
I wanted to put Karl in this as well but he seems to be listed under Brixton...anyway thank you so much to Misty and Karl for taking over our tenancy at the end. You have both been brilliant. It was so good to get a quick response from you both....
read full review
Was this helpful? Yes
Feb 19,2016
Minithumbup
Misty Dowson
By:
Feb 19,2016
0 people found
this helpful
Misty was fantastic. Excellent communication between myself and the owner, always going above and beyond to help. Now I have my dream flat - thanks to Misty and her colleague at the Brixton branch Deepika Goordin. Thanks to you both for making this the best house hunt ever. Highly recommended A+...
read full review
Was this helpful? Yes
Feb 11,2016
Minithumbup
Pete Ranki
Joe Casey
By:
Feb 11,2016
0 people found
this helpful
It was a huge pleasure working with Pete. He was very proactive, very responsive, very helpful, very accommodating. He worked fast and did everything we could have wished for, all at great value for money. Hugely recommended....
read full review
Comment on agent fees
Very reasonable in comparison with others.
Was this helpful? Yes
Feb 10,2016
Minithumbup
Pete Ranki
By:
Feb 10,2016
0 people found
this helpful
We engaged Pete to let our property in south London. From the very first meeting he was helpful and gave lots of advice to us as first time landlords. He gave us a very favourable rate and he let the property with one viewing. We are very pleased with the personal service he provided and would not hesitate to use him again....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
Feb 10,2016
Minithumbup
Danielle Perry
By:
Feb 10,2016
0 people found
this helpful
Danielle was very helpful throughout the whole process. Although we didn't get the first property we put an offer in on she was brilliant at finding us more to look at and has now found us a fantastic place! The flat is great and it really met the demands of what we wanted. Thank you Danielle!...
read full review
Was this helpful? Yes
Feb 10,2016
Minithumbup
Danielle Perry
By:
Feb 10,2016
0 people found
this helpful
Danielle was absolutely fantastic. She was very efficient in organising our viewings and only showed us properties that complied with our requirements (i.e. no time was wasted on either side). She was very organised and helpful with putting our offers in and was an absolute delight to work with. We are very grateful to her!...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Feb 09,2016
Minithumbup
Pete Ranki
By:
Feb 09,2016
0 people found
this helpful
Pete Ranki was very professional. He contacted in advance to inform delay due to traffic. He was friendly, and answer all our questions about the property....
read full review
Was this helpful? Yes
Feb 08,2016
Minithumbup
Chris Waweru
Sam Swinburne
By:
Feb 08,2016
2 people found
this helpful
Can't recommend these guys enough. They gave us really helpful advice and we could tell they did their very best to get us a good deal. The whole experience was really easy and quick. Thank you!!!...
read full review
Comment on agent fees
Under what we had been quoted by other agents.
Was this helpful? Yes
Feb 08,2016
Minithumbup
Pete Ranki
By:
Feb 08,2016
0 people found
this helpful
Pete was very helpful and friendly from the very first query I had over the telephone with him. He was well spoken, knowledgeable and pleasant in all his dealings with me. I would definitely recommend friends and/or family to Pete and Beresford Residential Agency....
read full review
Was this helpful? Yes
Feb 05,2016
Minithumbup
Chris Waweru
Joe Laurence
By:
Feb 05,2016
2 people found
this helpful
Chris and Joe both really looked after us, and went above and beyond what we every expected from an agent. Very personal and we really felt like they made us a priority. Chris found us a perfect property for our requirements. Can't recommend them enough. Many thanks, Sean...
read full review
Comment on agent fees
Perfectly reasonable.
Was this helpful? Yes
Feb 05,2016
Minithumbup
Chris Waweru
By:
Feb 05,2016
2 people found
this helpful
Thank you for helping us find and secure our perfect rental property! Chris from Beresford was amazing - so dedicated, hard working and driven to help us find our perfect place. After taking down our requirements, he proceeded to find the perfect property which amazingly fitted all of our requirements. He did everything he could to assist in the process - he ensured we viewed the property asap, proceeded to guide us round it thoroughly and explained the process very clearly. I was impressed by B...
read full review
Comment on agent fees
The fees seem a tiny bit higher than some other agents but worth it for the excellent service
Was this helpful? Yes
Feb 03,2016
Minithumbup
Karl Reynolds
By:
Feb 03,2016
0 people found
this helpful
We have been really happy with the service we have received from Karl, even during extremely busy periods for Beresford....
read full review
Comment on agent fees
The fees seem fair and competitive.
Was this helpful? Yes
Jan 27,2016
Minithumbup
Danielle Perry
By:
Jan 27,2016
0 people found
this helpful
Dannielle was great, she took the time to understand what we wanted in a property and once she had a property that she knew would suit she had amazing perseverance to arrange a viewing....
read full review
Was this helpful? Yes
Jan 18,2016
Minithumbup
Sam Swinburne
By:
Jan 18,2016
1 people found
this helpful
Prompt, Informative and Capable were the three words I would use. Sam responded quickly and clearly to my requests, most of which fell outside of standard working hours. Thanks for the help!...
read full review
Comment on agent fees
High - but considering it is Central London, not too bad.
Was this helpful? Yes
Jan 14,2016
Minithumbup
Sam Swinburne
Karl Reynolds
By:
Jan 14,2016
1 people found
this helpful
Fantastic! I have never had such an easy and honest interaction with realtors in my life. Moving into the country was made easier by the lovely staff of the 91 Acre Lane Beresford Residential office who gave us honest advice and help through every step. With days full of viewings and meeting with other agents we were thankful to have met with such a professional team! Thank you guys! It really made a difference for us!...
read full review
Comment on agent fees
On par or cheaper than others we contacted...and we contacted a lot! Definitely not an issue.
Was this helpful? Yes
Jan 13,2016
Minithumbup
Misty Dowson
Tufael Chowdhury
By:
Jan 13,2016
0 people found
this helpful
I found Misty's service exceptional. It was a difficult and very stressful sale. I felt that Misty was the one constant that could be relied upon throughout....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 12,2016
Minithumbup
Sam Swinburne
Joe Laurence
By:
Jan 12,2016
1 people found
this helpful
Very smooth process throughout with Beresford - helpful and informative from the outset. Would definitely recommend to any friends looking to buy....
read full review
Was this helpful? Yes
Jan 12,2016
Minithumbup
Sam Swinburne
Joe Laurence
By:
Jan 12,2016
1 people found
this helpful
I have been absolutely delighted with the service from Beresford Residential so far. My family and I decided that Sam was probably the nicest estate agent we had ever met (apart from my brother who is also not too bad!). Sam was honest, empathetic, keen to help and find answers to our questions, and he was supportive through a process that is of course very emotional. Joe also stepped in with a great solicitor recommendation and really helpful advice about the vendor's expectations that enabled...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jan 12,2016
Minithumbup
Misty Dowson
By:
Jan 12,2016
0 people found
this helpful
I had a good experience with Beresford after a chance call with Misty Dowson. The team were very friendly and got stuck into finding me a tenant straight away. In fact it didn't take very long for someone to put an offer in and they have since become my new tenant! My only two areas of feedback are: a) I wasn't ever sure which office I was dealing with as sometimes I spoke to Karl in Brixton and sometimes it was Misty in Streatham. b) There was just a bit of lack of communication going on, but t...
read full review
Comment on agent fees
Very Good
Was this helpful? Yes
Jan 12,2016
Minithumbup
Sam Swinburne
By:
Jan 12,2016
1 people found
this helpful
Sam has done a great job, all the way from showing me the flat to liasing as the purchase process has gone through. All dealt with appropriately and quickly....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Jan 08,2016
Minithumbup
Danielle Perry
By:
Jan 08,2016
0 people found
this helpful
Danielle was enthusiastic and friendly. She was really helpful giving us advice and made sure we were completely satisfied with our viewing. My boyfriend and I both agreed that Danielle was one of the top two estate agents we had dealt with in our search. Moving can be a stressful time but she made it really enjoyable which probably contributed to us putting in an offer and getting our new flat! Thanks Danielle!...
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Dec 24,2015
Minithumbup
Danielle Perry
By:
Dec 24,2015
0 people found
this helpful
Danielle was lovely, bright and attentive. Showed around a lovely property which we later chose to rent. She was very easy to contact and let me know by text that I could view the property early as she was in the area. This was great as I have been left waiting around by estate agents before! When we chose to view the house again she arranged a viewing in super quick time. It was a pleasure to deal with such a pleasant and professional letting agent....
read full review
Comment on agent fees
The fees from Beresford were not exceptionally high. Similar to other letting agents.
Was this helpful? Yes
Dec 23,2015
Minithumbup
Danielle Perry
By:
Dec 23,2015
0 people found
this helpful
Largely a very good and swift experience overall. Dannielle was quick to respond to questions or concerns, and did a good job of figuring out what might be relevant to us....
read full review
Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
Once I had submitted my inquiry via the website, within 15 minutes Michael called me to discuss it. He then gave me a number of available times to view the property, and agreed to meet us there at 9am the following day. On the day, he showed us round the property and gave us all of the information we required, and was extremely quick in sending through the documents we needed to put in an offer. In general he was very quick to respond, and was extremely helpful in our property search. We have no...
read full review
Was this helpful? Yes
Dec 07,2015
Minithumbup
Danielle Perry
By:
Dec 07,2015
0 people found
this helpful
Dannielle really helped us secure our flat as we were going up against a lot of other people! I was incredible happy with the service, she was friendly and professional throughout....
read full review
Comment on agent fees
The agents fee's are pretty standard and are the same as other agents I have used so I was happy with these.
Was this helpful? Yes
Dec 03,2015
Minithumbup
Ryan Enright
Joe Laurence
By:
Dec 03,2015
0 people found
this helpful
Beresford Residential sold our property and we were really pleased with the service provided. From the outset they were informative, thorough, and prioritised our sale. They were optimistic yet realistic about what could be achieved, and made every effort to do what they promised. Our agent Ryan was was knowledgeable and liaised with both parties to keep the sale progressing. He was responsive to any queries or concerns we had and was also proactive using he knowledge and skills to help the s...
read full review
Comment on agent fees
Beresford Residential were able to combine competitive rates with excellent value for money.
Was this helpful? Yes
Nov 23,2015
Minithumbup
Joe Laurence
Karl Reynolds
By:
Nov 23,2015
1 people found
this helpful
Very happy with the service! Joe was knowledgeable, flexible and also provided honest input that helped me to make quick decisions. Was also very pleased that the team brought a prospective tenant for a viewing in less than 1 hour after agreeing to let through them! Great for a landlord/landlady to feel confident on a quick scale....
read full review
Was this helpful? Yes
Nov 23,2015
Minithumbup
Danielle Perry
Karl Reynolds
By:
Nov 23,2015
0 people found
this helpful
Danielle has been a very competent and selfless agent. It has helped us to find the right flat even in difficult times. She has always responded to us immediately....
read full review
Was this helpful? Yes
Nov 14,2015
Minithumbup
Joe Casey
Pete Ranki
By:
Nov 14,2015
0 people found
this helpful
what a lovely agency..I've had absolute nightmares with agencies in the past so decided to give Beresford 7 days to place a tenant in my property...they managed it in 8 and I couldn't be happier, polite funny helpful and just a total joy all round, they really renewed my faith in agents....and I am not an easy person to keep happy and these guys managed it..I would wholly recommend them and will be using them again the future,,,thanks guuys you rock!!!!...
read full review
Was this helpful? Yes
Nov 13,2015
Minithumbup
Ryan Enright
Joe Laurence
By:
Nov 13,2015
1 people found
this helpful
This is the second year running that I have used Beresfords and I've been treated really well. Ryan Enwright worked really hard to get me good tenants and all the staff including Joe Casey and Karl Reynolds were always available to deal with my enquiries. The result was my flat has never been left empty for any length of time. You get a good value, personalised service with Beresfords. They really made me feel like a valued client and I'll continue to use them to rent out my property....
read full review
Comment on agent fees
I think the fees are fair and reflect a really good service
Was this helpful? Yes
Nov 12,2015
Minithumbup
Pete Ranki
Joe Casey
By:
Nov 12,2015
0 people found
this helpful
I was really impressed with the whole service from Beresford. I'd called into the office in Camberwell on the off chance because I was walking past. The viewing was booked promptly, the service was really friendly and the amount of rent they suggested was exactly what we got. Pete received a few offers and talked me through them and I'm really happy with the tenants they got for us. It only took about a week and they moved in within a fortnight so it all worked extremely well. Joe was really ...
read full review
Was this helpful? Yes
Nov 11,2015
Minithumbup
Danielle Perry
Ryan Enright
By:
Nov 11,2015
2 people found
this helpful
Dannielle was professional and helpful, always keeping communication open with us. The process was quick, painless and Dannielle was really easy to deal with and polite....
read full review
Was this helpful? Yes
Nov 02,2015
Minithumbup