• Craig Wildy
    Craig Wildy
  • Lucy Beresford
    Lucy Beresford
  • Misty Dowson
    Misty Dowson
  • Karl Reynolds
    Karl Reynolds
  • Joe Laurence
    Joe Laurence
  • Shirley Wildy
    Shirley Wildy
  • Iain Denningberg
    Iain Denningberg
  • Ryan Enright
    Ryan Enright
  • Chris Waweru
    Chris Waweru
  • Pete Ranki
    Pete Ranki
  • Joe Casey
    Joe Casey
  • Sam Swinburne
    Sam Swinburne
  • Tufael Chowdhury
    Tufael Chowdhury
  • Danielle Perry
    Danielle Perry
  • Michael Oduniyi
    Michael Oduniyi
  • Jerome Jackson
    Jerome Jackson
  • Moazam Ayub
    Moazam Ayub
  • Magda Lima
    Magda Lima
  • Jenny Harman
    Jenny Harman
  • Matt Blomeley
    Matt Blomeley
  • claim your profile
    Magda Lima
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a
Read full description...Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a leading independent Estate Agents specialising in residential sales, lettings and property management. We provide an honest and professional service that is tailored to the needs of each individual client and delivered by friendly, experienced and qualified staff.

We are passionate about what we do and to achieve the high standard that we have set ourselves we employ staff that are experts in the local market and are committed to providing a five star service.

What sets us apart is that we have a genuine commitment to building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.

We look forward to working with you and if you have any questions about Beresford Residential or any of the services that we provide.
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
From the viewing through to completion, the agency and agents were always on hand for feedback and advice. This included being available over the holiday period to provide reassurance when the purchase appeared to be in jeopardy....
read full review
Comment on agent fees
Am a purchaser, so unable to comment.
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
It has been pleasure to work with Beresford Residential. They have been courteous and efficient at all times. Although I had not dealt with them before, I soon struck up a report with the Branch Manager, Jerome Jackson and I could see that he had the best interests of the Seller at heart throughout the transaction. He was very helpful at all times and always returned calls if he happened to be out. I would have no hesitation in recommending this estate agency and in particular its branch manage...
read full review
Comment on agent fees
The fee seems entirely reasonable.
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Now is roughly four years I hired Beresford residential as estate agents for my flat. I have no complaints only good things to say. They manage my flat amazingly. They communicate with me asap (and I am often around the world for work, so it's not that easy), they select very carefully my tenants checking their reference and the property. I'm really happy. I can sleep tight wherever I am knowing that when I will be back for good I'll live in a flat that will again feel like home. Thank you all!...
read full review
Comment on agent fees
They ask the right amount for the services they provide
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
From the outset I was impressed by Pete's calm but yet interested manner. He told me how Beresford worked and left me to make the decision whether or not to use them. Throughout the whole process when other parties were slow or silent I could rely on Pete to keep me regularly updated on what was happening. When there was a hitch he explained what was happening and told me that the decision was mine whether to continue with the sale and or Beresford. I really appreciated that he did not try to...
read full review
Comment on agent fees
I thought the agent's fees were very reasonable.
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Chris was helpful and very relaxed. He shouldn't have been in work due to a tooth problem but he met us at 7:30pm and showed us round the property. I've had several horror stories with most real estate agents but Beresford are really helpful and easy to work with. Cheers....
read full review
Comment on agent fees
Not sure why we need 150 fee then 150 per person on top of that.
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Pete and Michael went out of their way to support us in finding and securing our lovely new home. From accommodating a last-minute change of viewing time to deftly handling negotiations with the landlord, and even stepping in to support us with a difficult situation with our current landlord, they made house hunting significantly less stressful than our previous experiences. Always friendly and even willing to put up with our dad jokes, we hugely appreciate all of their help with this process....
read full review
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Jerome was absolutely amazing in coaxing this troubled sale through. Having lost a very good offer due to his mortgage company reducing his LTV Jerome managed to come up with the goods. Another buyer, another offer and another sale agreed. Sadly the buyer's solicitor was so incompetent they had to be changed shortly after instructing as they could not communicate - at all! Sadly for timescales' sake the second wasn't much better so the sale did drag on, but both Jerome and Tufael did an amazing ...
read full review
Comment on agent fees
The fee was more than reasonable and even though they had to do more work is was calculated on sale price, not on the number of phone calls and letters. If only accountants and solicitors could charge a fixed cost...
Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
1 people found
this helpful
Sam picked up the file on the negotiations for my property during a long and arduous process. He handled it with skill and diplomacy and using his initiative where appropriate, in such a way that if I was writing his six monthly report as an officer on my team I would not hesitate in saying this man is destined for a very successful career. On a personal level he has kept me going through the difficult times, and I can state with no question of any contradiction, he has personally ensured that ...
read full review
Comment on agent fees
I have not got the details to hand but I am sure they will be reasonable.
Was this helpful? Yes
Dec 17,2016
Minithumbup
By:
Dec 17,2016
0 people found
this helpful
I found both Jerome and Moazam to be very friendly and helpful. I found the whole process from start to finish very easy and no stress at all. This was down to the professionalism and great customer service provided by both gentlemen. Their approach was very relaxed and I never felt pressured or rushed at any time through out the sales process. Would definitely recommend this estate agent to anyone....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
I needed a valuation for my unmodernised house along with straight answers to my questions. Jerome and his local knowledge was exactly what I got....
read full review
Was this helpful? Yes
Dec 08,2016
Minithumbdown
By:
Dec 08,2016
0 people found
this helpful
The valuation was carried out by the previous. We did feel that the priced the flat under value as this was pre brexit however choose you due to your commission being low against your competitors. We didn't get as much footfall as our neighbours who were using Beresford but you did find two buyers, which of course is the most important thing. The purchase itself was long winded and quite stressful. Myself and my partner felt as though we were doing everyone's job for them. It eventually ...
read full review
Comment on agent fees
Good - 1% commission
Was this helpful? Yes
By: Joseph Laurence
Dec 12, 2016
View all comments (1)
Dear Sam, Thank you for your comment, upon reading your review I was slightly confused as we have not sold a property recently for anyone called Sam, however from the information provided I believe I have now ascertained which property you were selling under a different name to that given for the review. I am glad that we managed to sell your property for you twice, My understanding is that when the first buyer pulled out we found another within 24 hours so that your onward purchase did no....
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Chris and the team were professional yet friendly and efficient with my time. The properties identified to look at met my requests and the whole process was very straight forward. Thank You....
read full review
Comment on agent fees
Seemed a little high to me but I haven't got any alternatives with which to make a comparison so it may be competitive.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Chris managed to get us in to see a flat he knew we'd like before the rush. It allowed us to put an offer down that was accepted. Very happy with the result and with Chris for helping us find a place right for us....
read full review
Comment on agent fees
Reasonable compared to other agencies but still too high
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Thanks to Chris and Jenny for their expertise and help in finding a flat that suited our needs. Your help is very much appreciated!...
read full review
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Both Jerome and Tufael were a pleasure to deal with. They are both extremely knowledgeable and professional, as well as having a friendly demeanour. I would thoroughly recommend both of these agents to anyone needing professional estate agent help....
read full review
Comment on agent fees
The fees were reasonable, and cheaper that some other agencies
Was this helpful? Yes
Nov 18,2016
Minithumbdown
By:
Nov 18,2016
6 people found
this helpful
Quite simply THE WORST ESTATE AGENCY TEAM I'VE EVER HAD TO DEAL WITH. Incompetency is rife and commonplace in this branch, from the roots all the way up to the branch manager. They are all as bad as each other, willing to cheat, lie and steal to ensure there is an extra £ in their pocket. They have absolutely no regard for the wellbeing of their tenants, or landlords for that matter. In addition to this, they are completely and utterly useless at their jobs. If you are a landlord, DO N...
read full review
Was this helpful? Yes
By: Joe Laurence
Nov 23, 2016
View all comments (1)
Dear 'DT', I'm sorry to hear that you feel let down by our service. I have looked into the issues you raised and believe that the problem with the keys arose due to the locks on the property being changed without us being notified. Which then lead to us booking contractors that could not gain access. I can assure you that all the contractors we use meet the required standards as per UK legislation and are fully insured. The plumber that attended your property to change the boiler is a mem....
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Pete has been very helpful throughout the whole sales process which was not an easy one. He was always responsive and very good at being the bridge for communication between all parties....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I found all the staff members at Beresford Residential very helpful. As a live in landlord Tufael Chowdhury was very accommodating with the type of person I was looking for and I felt that he really took it upon himself to find the right person for me, alway updating me on he's progress. I would highly recommend Beresford Residential for their service and wouldn't hesitate to use them again....
read full review
Comment on agent fees
ok
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
Was overall satisfied with the level of service and efficiency. Recommended by a friend and would most definitely recommend also....
read full review
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Really pleased with the service we have received from Beresford. During our property search, Tufael was incredibly helpful and listened to our requirements. He was very pleasant and genuine to deal with during the negotiations stages of getting the property we wanted. The service we've received since has been really efficient and we have been responded to quickly. Thanks Beresford!...
read full review
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Tufael was extremely helpful in our search for a new flat. He not only really knows his stuff but his friendly, helpful and sincere attitude made what can be a really stressful experience pretty easy. Thanks Tufael!...
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes
Aug 03,2016
Minithumbdown
By:
Aug 03,2016
2 people found
this helpful
Incompetent and awful communication. Rang about 10 times in one day asking when I would come in to which I gave the same answer each time. Acted on behalf of the landlord and not the tenant at all. Refused to contact the landlord on our behalf and were not allowed to give out their contact details so we had no way of communicating with them until our move-in date. Did not pass on some important information regarding move-in until we had already signed and paid which could have impacted our decis...
read full review
Comment on agent fees
High given the poor service.
Was this helpful? Yes
Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
I just wanted to say how impressed I was with the level of service provided to Fleur and I by Tufael during our search for a property to let in Streatham. He was the first person we contacted on both visits to London and we really valued his advice both on the properties that we saw and the areas that we were looking at moving to. His knowledge of the properties was astounding and we felt that, despite now renting a property through another agent, we would be happy to recommend contacting Tufael...
read full review
Comment on agent fees
Agents' fees are reasonable
Was this helpful? Yes
Jun 24,2016
Minithumbup
By:
Jun 24,2016
0 people found
this helpful
Tufael is by far the nicest estate agent I have had the pleasure of dealing with. Always keen to help and with genuine enthusiasm. I would highly recommend him....
read full review
Was this helpful? Yes
May 30,2016
Minithumbup
By:
May 30,2016
0 people found
this helpful
Dannielle was really helpful in finding me a rental property. She raised to emails quickly and efficiently and found me a really great flat. She was also really friendly and helpful at all times and I'd definitely recommend her...
read full review
Comment on agent fees
Agents fees are fair, lower than others I've seen in the area
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
Dannielle has been fab from start to finish. She knew exactly what we were looking for and despite our first offer not being accepted (not Dannielle's fault), she continued to support our search and managed to secure our new flat. She was really flexible with times and always responded in a timely manner - thanks again Danielle....
read full review
Comment on agent fees
Dannielle was great help and understood our wants and needs. The agency costs seem very high however which is a minor downside.
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
2 people found
this helpful
Dannielle was amazing throughout the entire process. She was very responsive, sending over relevant properties and arranging viewings right away. She was also very helpful throughout the offer process, ensuring that we had all information and setting us up for success so that we got the flat we wanted :) I would definitely recommend this agent....
read full review
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
Overall Tufael was helpful and friendly throughout the transaction. I was impressed with his honesty and he took away the stress with clear communication between us and the seller. When negotiating I was sent emails with the break down of the market and gave me confidence I was purchasing at a fair price which for me was the highlight of his service in the transaction. This is not an easy thing to do especially with the doubt in the market and for someone who doesn't know streatham well it ...
read full review
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
I found Karl to be professional, courteous and personable throughout the process. I'd say I'm not the easiest person to deal with and he was patient and good humoured at all times. He managed the process efficiently and kept me informed of things I needed to know. This is clearly a man who knows his job, and a lovely person with it....
read full review
Comment on agent fees
I think letting agent fees are outrageous and Beresfords are in line with everyone else's.
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
Good service all round. Provided good advise and had a good relationship with Chris throughout the process. Would highly recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes

NAEA ARLA DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
103 3 92 7 28 1 22 2 15 4

Job vacancies

Please see a list of jobs available

Agent Fees

Please contact the branch for details
Last updated at 9:51 AM 09/02/2016 by allAgents

Complaints Procedure

Please contact the branch for details
Last updated at 9:51 AM 09/02/2016 by allAgents

Firm rankings



Brixton
91 Acre Lane, London SW2 5TU
(211)
Camberwell
8 Camberwell Green, London SE5 7AF
(14)
Streatham
73 Mitcham Lane, London SW16 6LY
(51)
show all branches (4)
West Norwood
471-473 Norwood Road, London SE27 9DJ
(1)

Make an Enquiry