• Craig Wildy
    Craig Wildy
  • Lucy Beresford
    Lucy Beresford
  • Misty Dowson
    Misty Dowson
  • Karl Reynolds
    Karl Reynolds
  • Joe Laurence
    Joe Laurence
  • Iain Denningberg
    Iain Denningberg
  • Ryan Enright
    Ryan Enright
  • Chris Waweru
    Chris Waweru
  • Pete Ranki
    Pete Ranki
  • Sam Swinburne
    Sam Swinburne
  • Dannielle Perry
    Dannielle Perry
  • Jerome Jackson
    Jerome Jackson
  • Moazam Ayub
    Moazam Ayub
  • Magda Lima
    Magda Lima
  • Matt Blomeley
    Matt Blomeley
  • Andrew Bailey
    Andrew Bailey
  • Nastasia Rey
    Nastasia Rey
  • Angelo Tormena
    Angelo Tormena
  • Angelo  Tormena
    Angelo Tormena
  • upload your photo
    Angelo Tormena
  • Angelo Tormena
    Angelo Tormena
  • Angelo Tormena
    Angelo Tormena
  • Dannielle Perry
    Dannielle Perry
  • claim your profile
    Matthew Freeman-Carter
  • Elizabeth Wireko
    Elizabeth Wireko
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a
Read full description...Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a leading independent Estate Agents specialising in residential sales, lettings and property management. We provide an honest and professional service that is tailored to the needs of each individual client and delivered by friendly, experienced and qualified staff.

We are passionate about what we do and to achieve the high standard that we have set ourselves we employ staff that are experts in the local market and are committed to providing a five star service.

What sets us apart is that we have a genuine commitment to building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.

We look forward to working with you and if you have any questions about Beresford Residential or any of the services that we provide.
Feb 23,2018
Minithumbup
Elizabeth Wireko
By: 'EmmaJane'
Feb 23,2018
0 people found
this helpful
Elizabeth made finding our flat so much easier than we could've imagined. She's was always helpful and answered any questions we had happily. Elizabeth was very professional, but able to make us feel very comfortable and easy to talk to. She is a super agent and Beresford are very lucky to have her on their team!...
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Feb 22,2018
Minithumbup
Cameron Beames
By: 'Olivia'
Feb 22,2018
0 people found
this helpful
I can't recommend Cameron enough! I have worked with countless agents and agencies in London over the years but have never actually enjoyed working with them until now. Cameron was consistently efficient, professional and polite but most importantly of all I felt like he was on our side - a very rare thing! And very much appreciated. Thanks again Cameron, you're a star!...
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Was this helpful? Yes
Feb 22,2018
Minithumbup
Pete Ranki
By: 'Erich'
Feb 22,2018
0 people found
this helpful
Fabulous service and patience with an overly detailed and (somewhat) nervous client. Beats all other agents easily. Pete's colleagues were also very helpful courteous and capable. Well done everyone !! Cheers Erich...
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Comment on agent fees
Outstanding Service and Follow through.
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Feb 21,2018
Minithumbup
Jerome Jackson
By: 'HB'
Feb 21,2018
0 people found
this helpful
I am very happy with the service I got from Jerome Jackson. He is always polite and helpful and I recommend this agent. Thank you Jerome....
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Comment on agent fees
I think the agent fee for letting one room is not cheap but I understand it's a fair price if we were to let the whole house.
Was this helpful? Yes
Feb 21,2018
Minithumbdown
By: 'LiedToTenant'
Feb 21,2018
0 people found
this helpful
We have found our property via Beresford Residential. Apart from charging large letting and checking fees, they weren't involved with managing the property or our tenancy at all. Today, we are very disappointed by how Beresford lied to both us and our landlord once the one-year tenancy agreement was over and rolled into a periodic tenancy. The lie was that they communicated to the landlord that we agreed, and to us that the landlord agreed despite this not having occurred in any exchange wi...
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Comment on agent fees
Too high
Was this helpful? Yes
Feb 19,2018
Minithumbup
Chris Waweru
By: 'Alix'
Feb 19,2018
0 people found
this helpful
Chris was of great help and service to us during our visits. We are thrilled with what we found and are very happy with the service provided. Thanks again Chris !...
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Was this helpful? Yes
Feb 13,2018
Minithumbup
Chris Waweru
By: 'Jose Javier'
Feb 13,2018
0 people found
this helpful
He was very kind and helpful when we looked for our house, giving to us many options. Well done...
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Was this helpful? Yes
Feb 11,2018
Minithumbup
Sam Swinburne
Magda Lima
By: 'ioana'
Feb 11,2018
0 people found
this helpful
Sam was very polite and professional at all times and made the process of renting the property really easy. very good communication as well....
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Comment on agent fees
very polite and helpful. thank you so much for everything
Was this helpful? Yes
Feb 10,2018
Minithumbup
Sam Swinburne
By: 'Edward Johnson'
Feb 10,2018
0 people found
this helpful
Estate agents are known to have a reputation and during my time searching I experienced it for myself, however, Sam Swinburne is changing the game. Sam Swinburne was the best estate agents by a country mile and it was a pleasure to work with him....
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Was this helpful? Yes
Feb 09,2018
Minithumbup
Sam Swinburne
By: 'Cynthia'
Feb 09,2018
0 people found
this helpful
Sam has been really helpful with the process of renting a property. He's professional and at the same time very approachable - a good asset to the company....
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Was this helpful? Yes
Feb 08,2018
Minithumbup
Chris Waweru
By: 'Nicola'
Feb 08,2018
0 people found
this helpful
Chris was great, so flexible and would go the extra mile for anyone. Was honest and kept us in the loop every step of the way!...
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Comment on agent fees
More expensive than other agencies
Was this helpful? Yes
Feb 07,2018
Minithumbup
Cameron Beames
By: 'Ed Ahmed'
Feb 07,2018
0 people found
this helpful
This was my first encounter with Beresford Residential within my rental search this time, but not my first with a South West London Estate Agent. Cameron was well presented and can be recognised as a warm, trusting and honest representative for his industry and the company he works for. A good face of the brand. His mannerisms were polite, professional, informative and he responded to all my queries efficiently and quickly. Thanks Cameron. Best regards , Ed Ahmed...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Olivia Potts
Feb 22, 2018
View all comments (1)
Cameron was an exceptional consultant to work with and I'm over the moon our house hunt was assigned to him! He responded to all of my queries efficiently, accurately (always maintaining a polite and professional manner) but most importantly and stand out of all was that I truly felt he was on my side. I've gone through letting agents countless times in London and I've never once enjoyed working with them - but I did with Cameron! He's an asset to Beresford Residential and I wouldn't hesitate r ...
Jan 31,2018
Minithumbup
Dannielle Perry
By: 'Diana K'
Jan 31,2018
0 people found
this helpful
Really impressed with this company. One of the nicest letting agents I've found in London. All the staff were friendly and helpful throughout the whole process of finding a flat....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2018
Minithumbup
Chris Waweru
By: 'Jess'
Jan 31,2018
0 people found
this helpful
Absolutely fantastic service from Chris. Professional, speedy response times and delivers on his word! You can't ask for much more from an estate agent....
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Comment on agent fees
In line with the rest of them.
Was this helpful? Yes
Jan 30,2018
Minithumbup
Iain Denningberg
Magda Lima
By: 'Mark W'
Jan 30,2018
1 people found
this helpful
Excellent service by the whole office, after trying three different agents prior to Beresford at West Norwood we randomly thought we'd give them a try and it was well worth it they said they'd let it in 14 days they didn't they let it in 7 days, the three previous agents 1 had it for 30 days 0 viewings, the next was a complete and utter circus, and we've left a review on All Agents the third agent had it for 54 days and managed 3 viewings, Beresford had 4 viewings in 7 days r...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2018
Minithumbup
Moazam Ayub
By: 'Emma'
Jan 24,2018
0 people found
this helpful
Myself and my partner rented a property through Beresford for 3 years. First off, we only needed to view one property because it was perfect for us, so that was just about as easy as it gets! Any time we needed to get in contact, they were always super quick to reply, and above all they come across completely genuine and down to earth. Of course, they were completely professional, but they've managed to still retain warmth and friendliness which makes a huge difference to me...
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Comment on agent fees
Nobody likes fees, but they seemed reasonable. Not particularly high or low
Was this helpful? Yes
Jan 24,2018
Minithumbup
Chris Waweru
By: 'Dan'
Jan 24,2018
0 people found
this helpful
Chris was great. Friendly and very helpful, we got good advice on what we could get within our budget, and even a recommendation of what to put an initial offer in at. We were operating on a tight time frame and Chris made sure everything got moving as soon as possible. A pleasure to work with, and an overall nice guy. Couldn't give him enough praise....
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Was this helpful? Yes
Jan 23,2018
Minithumbdown
By: 'Aaliyah'
Jan 23,2018
1 people found
this helpful
Just not a great service at all from Beresford. Their agents take weeks to get back to you, if there is no quick £££ to be made from fees. They will show up late for viewings. Then they will graciously show you around barely habitable properties that they boast will be off the market by 5pm. Once they have your fees, that's it. Gone. Don't expect them to remember you until the next year's fee gouging takes place....
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Comment on agent fees
Poor.
Was this helpful? Yes
Jan 23,2018
Minithumbup
Jerome Jackson
By: 'Mrs P Patel'
Jan 23,2018
0 people found
this helpful
Beresford Residential have proven to be efficient, polite and provided better communication that most other Agents I have used previously. Jerome was particularly helpful....
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Comment on agent fees
I negotiated a more reasonable fee from Jerome- and I am happy with that.
Was this helpful? Yes
Jan 22,2018
Minithumbup
Chris Waweru
By: 'Ben'
Jan 22,2018
0 people found
this helpful
Thanks for all your help Chris! Process was super easy and painless for myself and my new housemate. Many thanks...
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Was this helpful? Yes
Jan 12,2018
Minithumbup
Jerome Jackson
By: 'Mr P Patel'
Jan 12,2018
0 people found
this helpful
I put my property on the market through Beresford Residential and they got me multiple offers within 2 weeks of marketing. Offers that i was really pleased with. Jerome and Tufael were very proactive from the start as well as the sales progression stage. They were able to overcome any difficulties and ensured a very smooth sale of my property, speaking to solicitors and keeping me updated at all times. I received an excellent service and felt they were excellent value for money and could n...
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Comment on agent fees
Great value for money given the price achieved and quick turnaround in the sale
Was this helpful? Yes
Jan 11,2018
Minithumbdown
Lucy Beresford
Karl Reynolds
By: 'RoJo'
Jan 11,2018
0 people found
this helpful
Beresford is "managing" the property we live in since more than two years. And every single interaction (of course AFTER they took the initial payment and fees) has been unprofessional, delayed, disappointing and unreliable. Our landlord is as disappointed as we are and in the meantime we manage the property ourselves. This level of continuous unprofessional behaviour is shocking! Today they just illegally accessed our flat without notice and gave the keys to random workers for multip...
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Comment on agent fees
Too high compared to the bad performance!
Was this helpful? Yes
By: Joe Laurence
Jan 12, 2018
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Dear Rojo, While you have not left a full name I believe I am aware of which property you are living in. Firstly please let me assure you that the contractor that was provided the keys to your property is not random and has worked for Beresford Residential for a number of years. We arranged access with you for the Gas Safe engineer to conduct the annual gas safety certificate, however unfortunately the engineer was unable to attend on the date arranged and without informing us attended ...
Jan 04,2018
Minithumbup
Jerome Jackson
By: 'Gemma and Luke'
Jan 04,2018
0 people found
this helpful
My boyfriend and I would definitely recommend Beresford. Tufael was very professional and knowledgeable when showing us around our property in Streatham and Jerome responded to enquiries straight away and was always very helpful over the phone. From finding the property to confirmation of moving in, this whole process took no longer than 2 weeks and we had the Xmas holiday in between. Thankfully a very painless process! Gemma...
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Was this helpful? Yes
Dec 14,2017
Minithumbup
Pete Ranki
By: 'Dave R'
Dec 14,2017
0 people found
this helpful
I was looking for an estate agent to sell my property and had 3 in mind. After meeting with Pete Ranki, (who was the 1st and ended up being the only agent) i went ahead with Beresford residential and am so glad i did. Mr Ranki was Professional, Well presented and Very straightforward. My property was on the market for 2 weeks and only had 2 viewings and was sold on 2nd viewing. I am delighted to have chosen Beresford and glad to have met Mr Ranki. Excellent service all round. 10/10...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 14,2017
Minithumbup
Magda Lima
By: 'Beth S'
Dec 14,2017
0 people found
this helpful
Magda has played an important role in maintaining our property throughout the last 15 months, acting as interim between ourselves and the landlord to resolve issues as quickly as possible. This has involved a lot of maintenance problems primarily and a number of logistical issues, frequent due to our property being less-than-new. She has handled the frequency and nature of the problems very well and in good time. Just this week, Magda has handled a major problem quickly and we really appreciate...
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Was this helpful? Yes
Dec 14,2017
Minithumbup
Magda Lima
By: 'Alex'
Dec 14,2017
0 people found
this helpful
Many thanks indeed, Magda, for sorting out a recent problem in our rented flat. As tenants, in the past we've had issues with the length of time it has taken for problems to be rectified so we've very grateful to you for such speedy work....
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Was this helpful? Yes
Dec 13,2017
Minithumbup
By: 'Damien'
Dec 13,2017
0 people found
this helpful
Tufael provided a excellent and professional service. Always and immediate response to any queries had. Made the whole viewing and application process very simple and at an ease....
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Was this helpful? Yes
Dec 11,2017
Minithumbup
Jerome Jackson
By: 'Talita'
Dec 11,2017
0 people found
this helpful
My husband and I strongly recommend Beresford. Tufael and Jerome always very responsive with us, very helpful and professional . Thank you very much we are very happy with our property :)...
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Was this helpful? Yes
Dec 06,2017
Minithumbup
Chris Waweru
By: 'Charlotte'
Dec 06,2017
0 people found
this helpful
Really helpful and more genuine that other agents I have encountered. Chris was responsive and helped us get a good deal....
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Comment on agent fees
Rather expensive.
Was this helpful? Yes
Dec 06,2017
Minithumbdown
By: 'Beresfords...BeresBADS!'
Dec 06,2017
0 people found
this helpful
2016/2017 was not my best year for tenants nor the management of my property. Working abroad in Amsterdam, I was looking really for a company that could take the worry of letting my home off my shoulders. I knew I'd have to pay for it but sadly what I paid for was a series of fiascos: - A faulty checkout report that meant my TDS claim was void - A contact who was part time (and who didn't clearly didn't do effective handovers for the time he wasn't there). After he left there...
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Comment on agent fees
Their fees are a bit more than the usual suspects (Foxtons etc). They shouldn't be charging for tenants staying on (although you know they make more money from new tennancy agreements).
Was this helpful? Yes
By: Joseph Laurence
Dec 07, 2017
View all comments (1)
Dear Landlord, Thank you for your feedback. I will respond to your points individually as I feel it's important that readers of our AllAgents page are given a fair representation of the circumstances at your property. 1. The Check Out report carried out at your property for the last tenancy was largely accurate, however the DPS (not TDS) did not feel that the damages caused by the tenants warranted the deductions that were being proposed and so did not award you the funds. 2. Your Proper ...

NAEA ARLA DPS SAGEagent


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