88% sales valuation accuracy
93% sales fee satisfaction
Beals Independent Estate Agents and Surveyors are a well established local firm founded in 1995 with a dedicated business plan aimed at providing an unrivalled level of service over a wide range of property transactions.
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Beals Independent Estate Agents and Surveyors are a well established local firm founded in 1995 with a dedicated business plan aimed at providing an unrivalled level of service over a wide range of property transactions.
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2024
allAgents People Awards
Latest Reviews
View all Reviews 308
6th Feb 2024
reviewed by 'Barbara'
6th Apr 2022
reviewed by 'Martyn'
2nd Feb 2022
reviewed by 'Sheila'
14th Jan 2022
reviewed by 'Ellen Hayter'
2nd Aug 2021
reviewed by 'nick jones'
28th Apr 2021
reviewed by 'Lionel'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 93% | £40,000 | £445,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 43 | 17 | 40 | 62 | 74 | 3 | 39 | 4 | 7 | 19 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Beals Independent Sales and Letting Agents Branches (view all 13)
Dec 04,2018
Dec 04,2018
3
people found
this helpful
this helpful
Truly awful agent!
They made no repairs to the property despite numerous requests, windows and doors would not seal properly, so property was freezing.
They do not explain there fees on checkout, they utilise aggressive tactics to maximise there profit. They really should not be ...
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Comment on agent fees
Very high and hidden
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Oct 29,2018
Oct 29,2018
1
people found
this helpful
this helpful
Very positive experience when renting our house through Beal's. They were very quick and efficient, organised a prompt meeting with our future landlady, and linked us with" My Tenant Shop" which is an essential for everyone trying to move into a new place!...
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Comment on agent fees
Fees were quite expensive, but they were open to negotiation which is rare.
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Oct 07,2018
Oct 07,2018
2
people found
this helpful
this helpful
Beals communicated with me very well until after the sale had been agreed stc. At this point no progress reviews happened, my calls weren't returned and not a lot happened to progress the sale. Our sale was one of the simplest- we were selling with ...
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Comment on agent fees
Ok but remember there is 20% VAT on top of their %
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Oct 04,2018
Oct 04,2018
3
people found
this helpful
this helpful
As a landlord I have tried to do everything I could for my tenants, when new ones entered the house it was always newly decorated and as attractive that I could make, we would spend time doing the garden as we were proud of the ...
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Comment on agent fees
Money for nothing
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Sep 18,2018
Sep 18,2018
1
people found
this helpful
this helpful
Very pleased with the service we received as purchasers. Alison was very helpful throughout the buying process. Alan was prompt and courteous in conducting initial negotiations between ourselves and the vendors and we appreciated his patience when our own sale took longer than expected, partly ...
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Sep 14,2018
Sep 14,2018
1
people found
this helpful
this helpful
Have to say that our experience with Beals was excellent. Their expertise and understanding was amazing and managed to seek the house for more than we thought and in a quicker time scale, and dealt with problems on the way with great professionalism....
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Comment on agent fees
As agreed and expected
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Sep 12,2018
Sep 12,2018
1
people found
this helpful
this helpful
My first impression of Beals was NOT a good one.
UNTIL Alan Woodhouse took over. I would definitely use Beals again if Alan is there.
I think that statement says it all....
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Comment on agent fees
Good
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Yes
Jul 25,2018
Jul 25,2018
1
people found
this helpful
this helpful
Was on the market with another local agent and I had very little viewings or communication from them, I called Beal's to see if they can help and they told me the market was still strong and advised me to hold a open day for ...
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Comment on agent fees
Excellent
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Yes
Jun 29,2018
Jun 29,2018
1
people found
this helpful
this helpful
Their marketing was modern & professional, they sold our home within the first few weeks at the price we had discussed & we were kept informed of progress by Alan throughout....
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Comment on agent fees
We were offered an "online" fee of only £795 plus VAT which is a great alternative to Purple Bricks but decided this was not for us. The fee we paid was about the same as quoted by most other agents
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May 30,2018
May 30,2018
1
people found
this helpful
this helpful
Alan and the team at Beales, Bitterne have been, at all times, helpful and supportive through the sale of my house and purchase of my new home. Alan kept me updated throughout the process and has provided a professional service which I would not hesitate ...
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Comment on agent fees
Fair price for a great service. I wanted from the outset to use a local agent with an established office.
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May 22,2018
May 22,2018
5
people found
this helpful
this helpful
If you're a student there "hidden" fees that they don't mention until the very end are expensive, but hiding these shows a lot about the organisation. You always want a truthful agency!
- Staff is not friendly
- They try to deceive students
- Hidden ...
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Comment on agent fees
Bad (expensive) but they will tell you the fees are a fraction of what they will actually be!
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May 22,2018
May 22,2018
6
people found
this helpful
this helpful
**0 stars** (I would go lower if I could)
Cons:
- Terrible staff (Rude)
- No integrity (happy top lie)
- Hidden fees (Lots of them too!)
- Unprofessional
- Only interested in making money no care for customers
Pros:
+ They teach you a lesson, ALWAYS ...
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Comment on agent fees
TERRIBLE, borderline FraudulentAttachments
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May 18,2018
May 18,2018
1
people found
this helpful
this helpful
We have recently completed buying our first house through Beals Hedge End branch. We had 3 viewings, all of which were easy to arrange and Liz and Dan made us feel very comfortable to take as much time as we wanted to look around the property.
...
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May 17,2018
May 17,2018
6
people found
this helpful
this helpful
I have never experienced such unprofessionalism for an agency, If you are a student I Recommend you go elsewhere as they are interested in taking advantage of students.
I don't see how they have positive reviews on this site (must be fake) ----HAVE A LOOK ...
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Comment on agent fees
BAD
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Yes
Apr 21,2018
Apr 21,2018
2
people found
this helpful
this helpful
Having arranged to first check out several agents to manage the letting of our property we instantly took a liking to Amy as she knocked spots off the other agents that came out. Her attitude and enthusiasm shone, and once we gave her the property ...
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Comment on agent fees
Good
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Yes
Feb 24,2018
Feb 24,2018
2
people found
this helpful
this helpful
From the very beginning of my interactions with Amy when she took my rental property to market I was impressed with her enthusiasm and customer service. This has been constant throughout the letting and she has a refreshing 'can-do' attitude which has made working with ...
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Comment on agent fees
Favourable compared to many
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Yes
Feb 16,2018
Feb 16,2018
0
people found
this helpful
this helpful
The whole process from our first meeting with Mr Woodhouse was very impressive. He advised us of the best way to market the bungalow and he was spot on with his valuation, and the process he advised. The actual sale of the property was handled ...
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Comment on agent fees
Very fair for what they did in relation to this sale.
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Yes
Feb 06,2018
Feb 06,2018
0
people found
this helpful
this helpful
Amy contacted us when we were advertising our property for rent with another agent. At that time we supposedly had tenants lined up to move in and so we declined her offer of help. After our former agents had failed for a third time to ...
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Comment on agent fees
Good
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Yes
Feb 01,2018
Feb 01,2018
1
people found
this helpful
this helpful
We have just secured a property to rent through Beales. Joe was our contact. He was great - really friendly and extremely helpful throughout the whole process. We also dealt with Amy who again was very helpful with a lovely positive attitude. We were kept ...
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Comment on agent fees
good
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Yes
Jan 26,2018
Jan 26,2018
3
people found
this helpful
this helpful
Darrell and Beals became involved with the sale of my mother's house, which had been on with a different agent, after a direct approach. They secured a sale which we were happy with after a short period of time. Darrell also helped the sale along ...
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Comment on agent fees
Because they took over from an existing agent on a joint agency basis, they agreed the same fee, even though this is lower than usual - so quite happy with the fee.
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Jan 25,2018
Jan 25,2018
3
people found
this helpful
this helpful
I would firstly like to say a huge thank you to both Darrell and max with their kindness and quickness at replying to my many emails!
From the moment we were shown this house to the stage we are at now Darrell has always been ...
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Comment on agent fees
Very good!
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Yes
Jan 23,2018
Jan 23,2018
3
people found
this helpful
this helpful
Darrell was one of the best agents I have had the pleasure of using for selling my property.
He has gone above and beyond with every aspect of the sell. From the initial meeting right through to the exchange and completion. Would use again with ...
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Dec 19,2017
Dec 19,2017
2
people found
this helpful
this helpful
I am loathe to even give them one star. They let our furnished property for ten years whilst abroad. Returned back to find all our furniture had gone. They hadn't taken an inventory for our second tenant or visited the property in their first three ...
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Comment on agent fees
10% a month was too much for doing next to nothing
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Nov 08,2017
Nov 08,2017
4
people found
this helpful
this helpful
They lied constantly. Said they sold house for cash, as requested. A lie. This was June 2016. I was still waiting in Oct. because of this I got in debt, mortgage,taken to court over council tax, plus other bills. Also OHaras Solicitors seem to be ...
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Comment on agent fees
Very bad
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Yes
Sep 04,2017
Sep 04,2017
5
people found
this helpful
this helpful
My experience has been terrible not only in this branch but with the team in the Whitley office. Being spoken to as if I have done something wrong when all I ever do is pay my rent and live. They are constantly trying to charge ...
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Comment on agent fees
Very very bad
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Yes
Aug 08,2017
Aug 08,2017
6
people found
this helpful
this helpful
Adraina Haggard and Emily Waldron cunningly took a sum of £500 from me for referencing in spite of the fact that I told them at my visit to their office on the 7th July and I told Adraiana that I have a CCJ that is pending ...
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Comment on agent fees
BAD
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Yes
Aug 08,2017
Aug 08,2017
2
people found
this helpful
this helpful
Was interested in a couple of properties with This office. Called the office and spoke to the named gentlemen above, a condescending, arrogant tone. I preserved and went ahead with arranging a couple of viewings. The guy confirmed to me that I was in the ...
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Comment on agent fees
Average going rate.
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Jun 16, 2019
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(2)
i ended up signing with these clowns, AFTER they approached me by putting a card attached to the info sheet of the agent i was with at the time through my door, saying they had multiple buyer desperate to look at mine, forward a couple of weeks when i got back from holiday and went to the office, was told reason it wasnt selling was the listings by other agents especially the pictures, forwards again by a couple of weeks, they listed WITH the very pics they said was reason it wasnt selling,, yes ...
Jul 28,2017
Jul 28,2017
0
people found
this helpful
this helpful
Fantsatic members of staff always ready to go the extra mile and always keep eveyone informed.
Very helpful and professional and very professional...
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Comment on agent fees
Fees are competative
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Jul 28,2017
Jul 28,2017
1
people found
this helpful
this helpful
Oliver has successfully found a tenant for my property on 3 occasions. Ensuring the property was never left vacant. Best advice was taking out the Gold package and having Beals, Oliver fully manage the property for me. A completely stress free process. Would recommend to any ...
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Comment on agent fees
Good
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Yes
Jul 28,2017
Jul 28,2017
0
people found
this helpful
this helpful
I am a landlord with several properties and have always only used Beals to manage them for me. Dan is superb and so are the rest of the staff. They sort out any problems that come in from my tenants and take all the hassle ...
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Comment on agent fees
The agent fees are also good.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:08 AM 10/12/2018 by Alan Woodhouse
