• Nigel Bailey
    Nigel Bailey
  • Emma Bailey
    Emma Bailey
  • Gail Bowker
    Gail Bowker
  • Len Orford
    Len Orford
  • Megan Bailey
    Megan Bailey
  • Jan Reeves
    Jan Reeves
  • Nicole Trowell
    Nicole Trowell
  • Hannah Stewart
    Hannah Stewart
  • Joanna Reilly
    Joanna Reilly
  • Kayleigh Jackson
    Kayleigh Jackson
  • Jenny Birrell
    Jenny Birrell
  • Carol Orford
    Carol Orford
  • Erica Holmes-Smith
    Erica Holmes-Smith
Founded in 2008, family owned Bailey Estates is a leading residential sales & lettings estate within the town of Southport. Our three main aims are to provide and unprecedented level of customer s Read full description...Founded in 2008, family owned Bailey Estates is a leading residential sales & lettings estate within the town of Southport. Our three main aims are to provide and unprecedented level of customer service, swift sale or letting of our clients property, and honest open communication at all times. All of our staff are stakeholders within the business and are financially incentivised to achieve or aims. We encourage feedback at all times and welcome constructive criticism to help us be the number one agent within the town. For an honest professional and proactive service we invite you to call Bailey Estates on 01704 564163.
Nov 15,2016
Minithumbup
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Nov 15,2016
Featured Review
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Nigel gave me an agreed 'optimistic' valuation and I was delighted that I achieved the price. He was prompt for the apointment and gave honest advice and sensible comments. Having purchased a previous property from Bailey's, they were the obvious choice as the service I received as a purchaser was the same as I had as a vendor. Whenever I telephoned the office, Jenny or Erica phoned me straight back if they weren't able to answer my questions on the spot. They were a very friendly helpful team t...
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The fees were average for the area and very acceptable
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Nov 15,2016
Minithumbup
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Nov 15,2016
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Fantastic service! Our property had been on the market with another estate agent in Southport for 18 months and they had given up. We had more viewings from Bailey estates in 1 month that we did in 18 months with the other. Only took them 4 months to sell. Special mention does go to Nicole and Jenny for all their hard work - especially with one of the viewings! A pleasure to work with....
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Comment on agent fees
There are slightly cheaper estate agents out there, however they didn't sell the house! Bailey Estates did! Fee on their welcome letter didn't include VAT which caught us out when purchase went ahead.
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Nov 02,2016
Minithumbup
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Nov 02,2016
Featured Review
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I highly recommend Bailey Estates, they provided outstanding support & service by helping us buy our first home. I would like to say a big thank you Jenny & Nicole. Also to Erica who went beyond her way to ensure everything ran smoothly for us. She also kept in touch with me everytime she heard anything. She was really supportive in everyway. Everyone i spoke to were so friendly and was willing to help all the time. Thank You Kayleigh, Neil & Baby Olivia...
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Oct 30,2016
Minithumbup
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Oct 30,2016
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Kayleigh Jackson has always been really helpful and professional when I've delt with her. I can instruct Kayleigh to list my properties for let knowing I can have peace of mind she'll do a great job. She understands my requirements and I can trust her 100% due to her understanding and reassurance. Baileys are a very professional agent with great staff all round I'd fully recommend them....
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Comment on agent fees
Perfect for my requirements
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Oct 24,2016
Minithumbup
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Oct 24,2016
Featured Review
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I cannot recommend Bailey Estates highly enough. My property had been with another local letting agent for over 5 months and we had received no suitable applicants and put up with appalling customer service during that time. Contacting Bailey Estates was the best move I ever made! From the moment I made my initial phone call to them and spoke to Kayleigh, I was treated with utmost courtesy and professionalism. I have been kept up to date and informed of developments every step of the way. No...
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Comment on agent fees
There are slightly cheaper agents out there - but you most definitely get what you pay for with Bailey Estates
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Sep 26,2016
Minithumbup
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Sep 26,2016
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Jenny, Nicole and Erica went beyond the call in selling our house with a very stressful exchange and completion from lower in the chain. They chased solicitors, buyers, agents and were always professional, courteous and helpful. I have already recommended them to all our friends and neighbours. Thank you so much guys for such great service....
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Comment on agent fees
Fees were standard rates but they worked hard for them.
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Sep 19,2016
Minithumbup
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Sep 19,2016
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We recently sold our property within 25 HOURS of putting it on the market with Bailey Estate. It was our first move in 30 years and we were dreading it but Team Bailey made the whole thing go smoothly. From Nigel who was so professional and did the valuation, photos and description to Erica who smoothed the whole possess all the way, not forgetting Jenny and Nicole who where there for help and support when needed. We cannot thank Team Bailey enough and would recommend them any day....
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Comment on agent fees
Fees were very competative
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Sep 04,2016
Minithumbup
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Sep 04,2016
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We have purchased a property via Baileys with Erica dealing with the transaction. We did not have an Estate Agent for our property so we were working with Erica direct. We found her very professional in her work and very reliable when the call backs were needed. We were kept up to date with all of the transactions right up to when the keys were handed over. We would thoroughly recommend your Estate Agents to anybody in the future....
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Comment on agent fees
Not applicable
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Re the recent sale of our property. This is the 1st time we have used the services of Bailies and found the whole team a pleasure to work with from Nigel who turned up for the valuation on time and looking very professional whith positive comments, advice and a valuation that was spot on, to the ladies in the office who again were polite, professional very informative and kept us up to date of the whole selling process throughout and not forgetting Len who accompanied potential buyers around the...
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Comment on agent fees
The fees where very competitive and unlike other agents I have used Baileys put a lot of effort into getting a quick sale, so really good value for money
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Aug 16,2016
Minithumbup
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Aug 16,2016
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Just a quick feedback on the total professionalism of the Bailey's staff. Starting with Nigel Bailey himself. Our initial conversation was very constructive and helpfull. Having 2 house's to sell Nigel took on the challenge and put me totally at ease. Further passing me on to his staff at the Birkdale branch. That was like meeting three new friends in one go. Nicole, Jenny and Erica where totally professional and efficient. Kept me informed at all times whatever transpired. I'd look forward to c...
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Aug 12,2016
Minithumbup
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Aug 12,2016
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As always the staff at baileys have been efficient and pleasant. Professional yet friendly. They helped make our sale go through with little effort or stress just what you need. Recommend these guys to anyone !...
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Aug 12,2016
Minithumbup
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Aug 12,2016
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I recently sold my house through Baileys estate agent in birkdale and I was not able to fault them.They found a buyer with in a few weeks of the house going to market close to the asking price.What an excellent service from start to finish.I would particularly like to thank Jenny and nicola. Regards Jonathan Davidson....
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Comment on agent fees
Fees very reasonable.
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Aug 11,2016
Minithumbup
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Aug 11,2016
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The efficient and professional service provided by both Kayleigh and Emma at Bailey Estates has been nothing short of first rate. Suitable tenants for our property were found and vetted in super-quick time. We were extremely happy with the service provided to us and would not hesitate to recommend Bailey Estates to others....
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Comment on agent fees
Very reasonable
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Aug 09,2016
Minithumbup
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Aug 09,2016
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We were selling a flat for a friend who had passed away. WE had it on the market with another Estate Agent for over a year with only three viewers. Immediately Bailey Estates took over we had a viewer on the first day and following this a stream of viewers until the flat was sold. We were extremely pleased with an amazing level of service, a company that constantly kept in touch with us and regular reviews. They were so professional in all that they did. FIVE STARS for everything. Thank you...
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Comment on agent fees
Fine- no problem- they got the job done effectively
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Aug 04,2016
Minithumbup
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Aug 04,2016
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Excellent agent who provided a high quality service. Acted promptly to solve any queries I had by considering my opinion and also using their own intiative. Decisions were made quickly and effectively, and appropriate actions were taken to support all of my decisions. Substanially and consistantly worked to meet my pace in a positive and friendly manner. Well prepared and professional agent. Would very much recommend....
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Comment on agent fees
Good
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Aug 03,2016
Minithumbup
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Aug 03,2016
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From my first meeting with Nigel I felt that Bailey Estates were professional people. I had my house with two Southport estate agents prior and I was not happy with their handling of my house sale. Baileys secured a lot more viewings than any other agents and eventually found the buyers of my house. The sales process should have been easy, but my buyers and their solicitor were incompetent; Erica filled me with confidence and played a very important role in bringing the sale to completion. I wou...
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Comment on agent fees
I thought the fees were a bit high at first, but after all the work that Erica carried out I consider them to be fair.
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Jul 11,2016
Minithumbup
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Jul 11,2016
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Everyone at Bailey Estates were fantastic. Answered all my queries very promptly always available and were a big part of making sure the sale went smoothly. Len was also very helpful and pleasant. I am so grateful to the team as they helped in taking the stress away. Big thank you....
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Comment on agent fees
Very positive experience
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Jul 09,2016
Minithumbup
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Jul 09,2016
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A huge thank you to everybody at the Bailey office in Birkdale! A special thank you to Nigel for being so professional and encouraging. He made us feel highly valued and nothing seemed too much trouble. A very big thank you to Nicole for all the help and advice which she gave us regularly with our sale and with our purchase. She's a true credit to Bailey's and always has a smile. A big thanks to Jenny who was a star handing the sales and negotiation, and we are also very grateful to Erica for he...
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Comment on agent fees
Appropriate for the high level of service we received.
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Jul 08,2016
Minithumbdown
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Jul 08,2016
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An amazing, family led, professional experience. For the first time I am unable to find any fault in the manner in which our house sale was conducted. Friendly, efficient and communicative at all times. Congratulations on creating a winning formula....
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What agent could do to change your mind?
Reasonable
Comment on agent fees
Reasonable
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Jul 04,2016
Minithumbup
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Jul 04,2016
1 people found
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I honestly couldn't have been happier with all aspects of my dealings with the team at Bailey Estates. I have to thank Nigel for providing a realistic valuation as well as putting together a set of stunning photos that really did the house justice. After this, both Jenny and Nicole did an amazing job by quickly providing suitable viewers and managing all the offers that were received so that I was able to accept an offer just eight days after the house was first advertised. From that point onwar...
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Comment on agent fees
Happy with the fees which were competitively priced. I felt that given the high level of service that I received, the fees represented really good value for money.
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Jun 10,2016
Minithumbup
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Jun 10,2016
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Gerry and I have used bailey Estates from day one when they opened in Birkdale. We have always found them professional, polite and always there to help. We would recommend Bailey's to everyone who needs a good estate agent to either sell or rent out their property and also at very reasonable fees. Keep up the good work guys!! Karin & Gerry Downey...
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Comment on agent fees
good
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Jun 08,2016
Minithumbup
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Jun 08,2016
1 people found
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As a first time landlord I was unsure of letting procedures, but, I was very impressed with the efficient and professional way in which Nigel, and all of his staff have dealt with the letting of my property. It was on the market for less than a week and I have been pleased at the attention to detail and the on going care....
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Comment on agent fees
Was a tad confused regarding the 10% management fees and the finders fee. I did think it was one or the other but obviously misread the contract. Maybe it could be made clearer on the contract. It could be a little bit disconcerting if you find yourself in the position of having new tenants every six months making your annual rent a lot less than you were expecting, i.e in my case it would be over 800.00 less.
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Jun 06,2016
Minithumbup
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Jun 06,2016
1 people found
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Straight from the start of the process the professional standards that were obvious, were maintained to completion on my sale and purchase. Nicole handled our sale with understanding and humour....
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May 30,2016
Minithumbup
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May 30,2016
1 people found
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Overall a very good and efficient service throughout the process, the team were flexible and helpful and i would have no hesitation in recommending them to friends and colleagues. Thank you for all your help and helping me find my new home....
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Comment on agent fees
Agents fees were less than expected.
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May 20,2016
Minithumbup
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May 20,2016
1 people found
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After receiving numerous valuations for our property from different Agents (all around the same value) we decided to go with Bailey Estates. This decision was not because they were the cheapest (because they weren't) but because Nigel sold himself so well! He showed so much passion in our property and was so confident that we would get asking price for it, and we did within less than a week of marketing it. He had also done his research of sold house prices in our area and presenting us with a p...
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Comment on agent fees
Good
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May 05,2016
Minithumbup
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May 05,2016
1 people found
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Great service from Bailey's . Excellent photographs taken by Nigel. Hannah kept me very well informed on all viewings and updated me after each which was really useful. Once we had an offer which we accepted then the sales team kept me updated . The service I received was very professional and I never had to chase for information or updates. Many thanks...
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Comment on agent fees
Agents fees were very reasonable
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Apr 25,2016
Minithumbup
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Apr 25,2016
0 people found
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After numerous bad experiences with agents, Bailey Estates have gone a long way towards restoring my faith. Customers are treated like important people who matter. They are efficient, reliable, obliging, nothing is too much trouble. I was very reassured by the thorough reference and credit checking of potential tenants. If you are looking for an agent to find a tenant, I would definitely recommend them....
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Comment on agent fees
Reasonable compared to the competition
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Apr 22,2016
Minithumbup
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Apr 22,2016
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Bailey estates were chosen from 4 estate agents we had visit the property when we decided to put it on the market. We were impressed with Nigel's professionalism and enthusiasm for his job and the property. After taking excellent photos he then passed us over to Nicole who again radiated enthusiasm and assurance that they would be pro-active in the sale of the property. This was essential as she had to liaise with us at distance (due to us living 200+ miles away). Bailey Estates made sure we wer...
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Comment on agent fees
Seemed to be the going rate.
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Apr 22,2016
Minithumbup
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Apr 22,2016
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Fantastic service from start to finish. They did all the viewings which was perfect for me and very easy to contact with queries. Can't complain about anything. Would definitely recommend or use again...
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Comment on agent fees
Very good and competitive
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Apr 22,2016
Minithumbup
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Apr 22,2016
0 people found
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Initial visit by Nigel, then his photos and resume of the property which was sent to us by email to review and change before going live, really quick and effective. Conducted himself and his company in a really positive way with a good local knowledge base. From there on in I dealt with Hannah initially who was great until she had her baby and who got us the offer!! (Hope all went well with baby!!) Then Nicole took over who was equally as good along with Erica who chased for us and they both an...
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Comment on agent fees
I paid 1.25% generally middle of the road.
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Apr 06,2016
Minithumbup
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Apr 06,2016
0 people found
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The initial valuation was too high, which meant that there was not much interest in the flat. There were then a number of reductions bringing the price down by £20,000 but increasing the footfall. Bailey's own staff did most of the viewings which made it a lot easier for me. 1 potential purchaser spent 6 months saying he was going to buy and then withdrew leaving me with a £300 solicitors bill. I was advised to take the property off the market during this period when I should have al...
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Comment on agent fees
At 1% plus VAT the fees are competitive.
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Apr 06,2016
Minithumbup
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Apr 06,2016
0 people found
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Nigel, Hannah and Nicolle have always been pleasant to deal with and have dealt with the sale of our house professionally. Although our house took a long time to sell, we were confident that Nigel and his team were doing all they could to promote it and act proactively. Our experience hasn't been without minor hiccups with voicemails for another vendor and wrong dates given for surveys, but we all make mistakes, and nothing was spoilt. We were recommended to use Baileys and we would be kee...
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Comment on agent fees
Good - we negotiated a fee based on recommendation.
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Mar 29,2016
Minithumbup
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Mar 29,2016
0 people found
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I have to say that my previous experience of estate agents had not always been positive. However, from the moment that Nigel came to meet me at the property, and from my initial support from Annemarie, Bailey Estates made me feel completely comfortable with their process. Most of my dealings throughout the sales process were then handled by Nicole & Hannah, the professionalism of both matched only by their enthusiasm to sell my home. Viewings were obtained every week, and communication ...
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Comment on agent fees
Bailey Estates fees seemed good value for my money.
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Mar 22,2016
Minithumbup
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Mar 22,2016
0 people found
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a fantastic caring Service start to finish with excellent communication We would not hesitate to recommend The Bailey team whether it is rental or sales we have experienced both sides of their business and it was faultless. Colin and Carol Brooks....
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Comment on agent fees
the fees were in line with the standard rates and as the fees are deducted at source from the sale proceeds we didn't even feel it.
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Mar 21,2016
Minithumbup
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Mar 21,2016
0 people found
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Top marks for Nicole and Jenny. What a duo! From the moment I saw the house I liked it and Nicole picked up on the twinkle in my eye. She made it clear that she would make the sale a smooth ride. I was conscious that moving home can be a stressful time and Nicole put me at ease right away. She negotiated tough but made me feel valued. Once the price was agreed she kept in touch and ensured all moved along as quickly as practicable. When Nicole was off Jenny sprung into action to assist. She...
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Comment on agent fees
Good
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Agent Fees

Sales fees are negotiable and discussed at the time of valuation and market appraisal.

Lettings fees are negotiable and discussed at the time of valuation and market appraisal
Last updated at 2:06 PM 30/12/2014 by allAgents

Complaints Procedure

Bailey Estates hold a Γ’Β€Β˜complaints procedure document which can be viewed through our Southport and/or Birkdale branch
Last updated at 2:06 PM 30/12/2014 by allAgents

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Birkdale
51 Liverpool Road, Southport PR8 4BD
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2 Post Office Avenue, Southport PR9 0US
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