Bailey Estates

4.95/5 rating 181 reviews
  • 90% valuation accuracy
  • 99% recommend
  • 100% fee satisfaction
  • Nigel Bailey
    Nigel Bailey
  • Emma Bailey
    Emma Bailey
  • Len Orford
    Len Orford
  • Megan Bailey
    Megan Bailey
  • Nicole Trowell
    Nicole Trowell
  • Hannah Stewart
    Hannah Stewart
  • Joanna Reilly
    Joanna Reilly
Founded in 2008, family owned Bailey Estates is a leading residential sales & lettings estate within the town of Southport. Our three main aims are to provide and unprecedented level of customer service, swift sale or letting of our clients property, and honest open communication at all times. All of our staff are stakeholders within the business and are financially incentivised to achieve or aims. We encourage feedback at all times and welcome constructive criticism to help us be the number one Read full description...
Bailey Estates

51 Liverpool Road
Birkdale,Southport
Merseyside
PR8 4BD
01704 564163

“ Excellent service... ”

Mar 28,2018
Minithumbup
Nicole Trowell
Nicole Trowell
Hannah Stewart
Hannah Stewart
By: 'Charl Chadwick'
Mar 28,2018
0 people found
this helpful
Bailey's estates were the third estate agents we tried. They were most definitely on the ball! Very helpful staff team especially Nicole & Hannah even when we put pressure on them. Very professional and approachable if we had any queries. Nothing was too much ...
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Comment on agent fees
Good! Worth the money.
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Mar 10,2018
Minithumbup
Nigel Bailey
Nigel Bailey
Emma Bailey
Emma Bailey
By: 'Terry'
Mar 10,2018
0 people found
this helpful
Having generally had a dim view of estate agents over the years I took it as a given I'd get more of the same lack of cooperation from Baileys. However, nothing could be further from the truth. The service they provide is friendly, prompt ...
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Mar 09,2018
Minithumbup
Nicole Trowell
Nicole Trowell
Hannah Stewart
Hannah Stewart
By: 'Kevin'
Mar 09,2018
0 people found
this helpful
As purchasers, we found both Hannah and Nicole were thoroughly professional and friendly even when we put them under pressure. We felt they were rooting for us even as the sellers seemed reluctant to move from their lovely house. Bailey's pictures really did the ...
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Feb 09,2018
Minithumbup
Hannah Stewart
Hannah Stewart
By: 'Bob and Bet'
Feb 09,2018
0 people found
this helpful
Hannah dealt with our purchase from the beginning of negotiations and kept us informed of the progress at all times. When our sale fell through and we lost our purchase I asked her to let us know should it come back on the market. Fortunately ...
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Comment on agent fees
No fees as we were buyers
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Feb 06,2018
Minithumbup
Emma Bailey
Emma Bailey
By: 'Roger Williams'
Feb 06,2018
0 people found
this helpful
This is the third time that I have asked Bailey Estates to find a tenant for my flat. Once again their friendly and efficient service has ticked all the boxes, and I cannot recommend them highly enough....
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Comment on agent fees
Their fees are reasonable too.
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Jan 13,2018
Minithumbup
Nicole Trowell
Nicole Trowell
By: 'Graeme'
Jan 13,2018
0 people found
this helpful
Another 5 star review for Nicole because she gives a 5 star service! Nicole knows exactly what stock she has, she listens intently to what you want and then delivers. Once the process kicks in she manages it meticulously, always makes time to speak to you and ...
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Comment on agent fees
i bought
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Dec 27,2017
Minithumbup
Hannah Stewart
Hannah Stewart
Nicole Trowell
Nicole Trowell
By: 'Churchtown'
Dec 27,2017
0 people found
this helpful
Both Hannah and Nicole were helpful, professional and friendly and kept me informed at all times throughout my sale. This was challenging as I now like ve 400 miles from Southport. I have sold 2 properties with them in the last 2 years and rented one of them ...
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Comment on agent fees
The fees were fair.
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Dec 03,2017
Minithumbup
Hannah Stewart
Hannah Stewart
Joanna Reilly
Joanna Reilly
By: 'Jean'
Dec 03,2017
0 people found
this helpful
This is our first house sale in over 20 years and we approached it with trepidation. Hannah was our main point of contact and she kept us informed and relaxed throughout the process, the sale proceeded much more quickly than we could have expected. We are ...
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Comment on agent fees
Agents fees were very fair and excellent value
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Nov 29,2017
Minithumbup
Hannah Stewart
Hannah Stewart
Hannah Stewart
Hannah Stewart
By: 'Rufus Crosby'
Nov 29,2017
0 people found
this helpful
Bailey Estates and particularly Hannah were really fantastic to deal with and made what can be a pretty stressful time a real pleasure. Certainly would be my go to agent in the future. Many thanks Hannah we really appreciated your hard work and great approach. ...
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Nov 13,2017
Minithumbup
Joanna Reilly
Joanna Reilly
By: 'kay Ross'
Nov 13,2017
0 people found
this helpful
We have been extremely impressed with the professional and effieient service by all the staff at the bIrkdale branch, but with a special mention to Joanna, who has guided us through the process, We were delighted that the house was Let so quickly, Would definately ...
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Comment on agent fees
Very Good
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Nov 12,2017
Minithumbup
Nicole Trowell
Nicole Trowell
By: 'Keith Fryer'
Nov 12,2017
0 people found
this helpful
Throughout the marketing and sale of our property both Nicole and Hannah were professional, knowledgeable and extremely helpful. It was not an easy process, as we lost two buyers just before exchange each time, but Nicole's and Hannah's continual support and assistance were ...
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Comment on agent fees
The fees were very competitive.
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Nov 07,2017
Minithumbup
By: 'RJKay'
Nov 07,2017
0 people found
this helpful
Kayleigh has proved to be a very pleasant and friendly person to deal with in our search for a rental property.In our dealings with her she has been extremely efficient and helpful in our opinion she is a great asset to your company....
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Comment on agent fees
good
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Nov 01,2017
Minithumbup
By: 'Jess'
Nov 01,2017
0 people found
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The staff at Bailey estates are phenomenal. They have fantastic customer service and genuinely take pride in the service they provide. They listened to all my questions and answered everything I needed to know straight away. Genuinely just fantastic. Cannot fault....
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Comment on agent fees
They are one of the cheaper agencies I've found, which is always a plus in an emergency move!
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Oct 26,2017
Minithumbup
By: 'Arron K'
Oct 26,2017
0 people found
this helpful
After having my first experience dealing with Bailey estates with them assisting me to rent out a property of mine, the customer service I received overall and especially from Kayleigh Jackson was exceptional. Kayleigh knew exactly what I wanted and did everything that she could ...
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Oct 12,2017
Minithumbup
Hannah Stewart
Hannah Stewart
Len Orford
Len Orford
By: 'Lesley'
Oct 12,2017
0 people found
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Amazingly helpful staff, very friendly and easy to talk too. Process of finding somewhere new to let was made very simple and stress free. Staff were very open and honest. I would highly recommend....
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Comment on agent fees
Good
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Oct 09,2017
Minithumbup
Nicole Trowell
Nicole Trowell
By: 'Iain'
Oct 09,2017
0 people found
this helpful
From the start when Nicole showed me the first property I received exemplary service from Baileys. Throughout the search and the purchase I dealt with Nicole and Hannah. Both were extremely helpful, knowledgable and always prompt in returning calls. Even after purchase the service was 5 ...
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Comment on agent fees
Not applicable.
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Oct 05,2017
Minithumbup
Hannah Stewart
Hannah Stewart
By: 'MWebb'
Oct 05,2017
0 people found
this helpful
We have recently purchased our first home through Baileys. From the moment Len showed us around the property we felt at ease and knew we were dealing with an approachable friendly but professional company. Through the process we dealt mainly with Hannah who is an ...
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Comment on agent fees
We had no fees as buyers
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Oct 02,2017
Minithumbup
Nigel Bailey
Nigel Bailey
By: 'Debbie Pritchard'
Oct 02,2017
0 people found
this helpful
I had a good feeling about Bailey Estates as soon as Nigel came to the house to do the valuation. A very friendly team with indepth knowledge of the local market and competitive fees....
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Comment on agent fees
The fees were competitive. I agreed a fixed fee which I was happy to pay given the high profile marketing my house received
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Sep 26,2017
Minithumbup
Nicole Trowell
Nicole Trowell
By: 'Mal and carol rodwell'
Sep 26,2017
0 people found
this helpful
All the staff were very helpfull and very professional we wouldnt hesitate to use them again thank you very much...
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Comment on agent fees
Good
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Sep 19,2017
Minithumbup
By: 'The Barclays'
Sep 19,2017
0 people found
this helpful
Thank you Baileys ! Nothing is too much trouble for the staff here, efficient, helpful and thorough from the valuation through to completion....
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Sep 16,2017
Minithumbup
Hannah Stewart
Hannah Stewart
By: 'Jen W'
Sep 16,2017
0 people found
this helpful
We mainly dealt with Hannah during the purchase of our new home and she was nothing less than professional, courteous and friendly. She dealt with matters quickly and I always felt valued as a buyer....
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Comment on agent fees
n/a
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Sep 05,2017
Minithumbup
Hannah Stewart
Hannah Stewart
By: 'Mike and Carole Bradburn'
Sep 05,2017
0 people found
this helpful
Both Hannah and Nicole were always very helpful and supportive to us, nothing was too much trouble for them and they always appear to be efficient and well organised....
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Comment on agent fees
Bit on the steep side for todays market
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Sep 02,2017
Minithumbup
Nicole Trowell
Nicole Trowell
By: 'Sandie'
Sep 02,2017
0 people found
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I can't thank Nicole enough - excellent customer service - kept us up to date all the way through - thanks Nicole your a star...
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Sep 01,2017
Minithumbup
Hannah Stewart
Hannah Stewart
By: 'Kath Harrop'
Sep 01,2017
1 people found
this helpful
Really pleased with Bailey Estates. Our purchase went through smoothly, and we appreciate all of Hannah's hard work and prompt responses to our enquiries. Would thoroughly recommend Bailey Estates!...
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Aug 31,2017
Minithumbup
Joanna Reilly
Joanna Reilly
By: 'Ricky knowles'
Aug 31,2017
0 people found
this helpful
These guys did a great job from start to finish. I was looking to rent a property and they made it very simple and stress free. Joanna and kayleigh really went out of there way to get us a lovely property and with the minimal....
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Aug 15,2017
Minithumbup
Emma Bailey
Emma Bailey
By: 'Joy and Mo'
Aug 15,2017
0 people found
this helpful
I cannot thank the staff in the office enough for helping my husband and myself through the letting proccess, Everything has been done smoothly and professionally....
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Comment on agent fees
Fees acceptable
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Aug 12,2017
Minithumbup
Hannah Stewart
Hannah Stewart
By: 'Miss chapman'
Aug 12,2017
0 people found
this helpful
From wanting to view a property to completion Bailey's were always willing to go out of their way to do accompanied viewings even after hours on their way home. So helpful and professional. A pleasure to buy a property from. Thankyou all for everything....
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Comment on agent fees
No fees as I purchased from them.
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Jul 25,2017
Minithumbup
Hannah Stewart
Hannah Stewart
Nicole Trowell
Nicole Trowell
By: 'Stan'
Jul 25,2017
0 people found
this helpful
We were extremely impressed with Bailey Estates, from the moment Nigel turned up with his valuation and wonderful pictures and then the professional and courteous service provided by the staff. Our main contact was Hannah and if I ever missed calls or Bailey's was busy ...
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Comment on agent fees
We agreed on a fixed price as our property was a premium property. I thought the charge was more than fair.
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Jul 24,2017
Minithumbup
Nicole Trowell
Nicole Trowell
Hannah Stewart
Hannah Stewart
By: 'Katie'
Jul 24,2017
0 people found
this helpful
Just bought my first property through Bailey Estates. I felt overwhelmed with it all at first but Nicole and Hannah explained everything fully and were very very helpful and reasurring. No matter what question I had I felt i could phone up and ask without ...
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Jul 22,2017
Minithumbup
By: 'Joe & Estelle Thomas'
Jul 22,2017
0 people found
this helpful
Would highly recommend Bailey's estate agents, we have used them for the past five years to rent out our property and they have dealt with any problems quickly and professionally. It can be very daunting renting out a property for the first time but they ...
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Areas covered
  • PR8
  • Pr8
  • PR9
  • Pr9
  • PR4

NAEA ARLA TPOS NLA DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
41 0 33 0 72 1 34 0 0 0

Agent Fees

Sales fees are negotiable and discussed at the time of valuation and market appraisal.

Lettings fees are negotiable and discussed at the time of valuation and market appraisal
Last updated at 2:06 PM 30/12/2014 by allAgents

Complaints Procedure

Bailey Estates hold a ‘complaints procedure document which can be viewed through our Birkdale branch
Last updated at 2:06 PM 30/12/2014 by allAgents
Nigel Bailey Nigel Bailey
Director 30 reviews

About Nigel No description set View full profile
Emma Bailey Emma Bailey
Director 35 reviews

About Emma No description set View full profile
Len Orford Len Orford
Accompanied Viewer 4 reviews

About Len No description set View full profile
Megan Bailey Megan Bailey
Trainee Sales 0 reviews

About Megan No description set View full profile
Nicole Trowell Nicole Trowell
Sales Negotiator 49 reviews

About Nicole After completing my degree in Real Estate Management and having spent years in sales, both Employed and Self Employed, I was delighted to be offered the role of Sales Negotiator at Bailey Estates new View full profile
Hannah Stewart Hannah Stewart
Sales Negotiator 35 reviews

About Hannah Sales Negotiator working for Bailey Estates since April 2015. View full profile
Joanna Reilly Joanna Reilly
Lettings Negotiator 6 reviews

About Joanna No description set View full profile

Firm rankings


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Estate agents

Letting agents

Opening hours


  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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