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    Marcia
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    Richard Jennings
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    Ian
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    George
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    Justyna
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    Mat
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    Hollie
Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of the National Association of Estate Agents and Royal Institution of Chartered Surveyors. We are also members of The National Approved Letti Read full description...Avrasons Limited has been established since 1965 as an independent estate agency specialising in lettings and management of residential properties. We also have a dedicated team dealing with freehold management. Other services that we offer include advice on acquisition and property development.Our senior management are professionally qualified and members of the National Association of Estate Agents and Royal Institution of Chartered Surveyors. We are also members of The National Approved Letting Scheme, The Property Ombudsman and the Financial Conduct Authority for non-investment insurance products.At Avrasons we provide a personal and tailor made service built on trust, professionalism and an excellent reputation. Whatever your property requirements, you can be assured of a high standard of service and dedication.
Avrasons Ltd

16 Brixton Road
Oval,London
Greater London
SW9 6BU
02075824011

“Lovely people...”

Nov 15,2018
Minithumbup
Marcia
By: 'Florence'
Nov 15,2018
0 people found
this helpful
We were with Avrason as tenants for over 2 years, throughout that time Marcia was always extremely helpful and quick to respond to our questions. I would always recommend Avrasons...
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“Great Servicing...”

Nov 02,2018
Minithumbup
Justyna
Marcia
By: 'Olivia'
Nov 02,2018
0 people found
this helpful
I used Avrasons for 2 years and the service was exceptional. Any issues with the flat they would sort the same day, if not the day after. Response was fast. Always there to help. Only comment was that the flat was far too expensive for what ...
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Comment on agent fees
Agents fees standard. Rent was too high for quality of property.
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“Fantastic agent!...”

Oct 30,2018
Minithumbup
By: 'Laurag'
Oct 30,2018
0 people found
this helpful
By far the best lettings experience I've had since moving to London and renting over several agents. Fees are low, maintenance issues are picked up and resolved within 24 hours and they actually want you to stay a tenant by giving fair increases....
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“Excellent Service...”

Oct 09,2018
Minithumbup
Mat
Richard Jennings
By: 'MB'
Oct 09,2018
0 people found
this helpful
I contacted Avrasons about a rental apartment to cover a temporary project contract I had in the City. Richard was extremely helpful and the rental arrangements / move in process could not have been easier. Mat was my property Manager and he and office colleagues have ...
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Comment on agent fees
Good
Was this helpful? Yes

“Lost £300 - Don't Use...”

Sep 25,2018
Minithumbdown
Justyna
Richard Jennings
By: 'Russell'
Sep 25,2018
0 people found
this helpful
I applied for a tenancy with Avrasons in September 2018. Avrasons were not clear from the beginning of the tenancy application process what their requirements for a guarantor were. I stated on my initial application 'Term of Employment: December 2018'. Justyna said she took that to mean ...
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Was this helpful? Yes
By: Russell Grinham
Sep 25, 2018
View all comments (2)
You're incorrect. I am full-time employed by Crossrail Ltd. A contractor is someone employed by a separate company working for Crossrail. I am on a fixed term contract as was stated on the application form and confirmed by HR. I was fully transparent from the very beginning. The two and half weeks includes the time it took for the initial application, offer confirmation and your referencing checks (~1 week). Al of which we processed immediately. Only after the referencing checks were co ...

“Great all round....”

Jul 19,2018
Minithumbup
Mat
By: 'Matthew Pettit'
Jul 19,2018
0 people found
this helpful
We've all really enjoyed our tenancy in our property managed by Avrasons. The moving in process was quick and efficient and the same is true of our move out. Their fees are reasonable and on the cheaper side of a lot of London estate ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Managing Agents and Letting Agents...”

May 14,2018
Minithumbup
Mat
Justyna
By: 'Clare T'
May 14,2018
0 people found
this helpful
Avrasons helped me find a lovely property, which they then managed to a high standard, with fair fees and friendly staff. I wouldn't hesitate to recommend them to anyone....
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Comment on agent fees
The fees are reasonable, and what I would expect to pay.
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“Very good service...”

May 07,2018
Minithumbup
Mat
By: 'previous tenants'
May 07,2018
0 people found
this helpful
We had a really good experience during the duration of our contract. Matt and the agency have been helpful and honest....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2018
Minithumbup
Richard Jennings
Justyna
By: 'Moussa'
Mar 10,2018
0 people found
this helpful
I highly recommend this agency! Richard, Justyna and Marcia are very professional and have a can-do attitude which is highly appreciated when you deal with housing issues!...
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Was this helpful? Yes
Mar 08,2018
Minithumbup
Richard Jennings
Marcia
By: 'Karen'
Mar 08,2018
0 people found
this helpful
If you have a property to let in this location use this company . They are highly professional,efficient and provide an excellent personal service...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 26,2018
Minithumbup
Hollie
By: 'Dan'
Feb 26,2018
0 people found
this helpful
I was extremely pleased with the service I received from Avrasons during my time renting a property with them. In particular the handling of a change of tenancy by myself to a new housemate was extremely well managed by Hollie and she managed to turn ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2018
Minithumbup
Richard Jennings
Mat
By: 'Alex & Georgie HB'
Feb 22,2018
0 people found
this helpful
Throughout our tenancy Mat and Richard were extremely helpful and friendly - any issues we had were always resolved quickly and efficiently. We would wholeheartedly recommend Avrasons based on the excellent service we received, both when looking for a property and as a tenant. Thank ...
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Was this helpful? Yes
Feb 17,2018
Minithumbup
Justyna
By: 'Josh Condie'
Feb 17,2018
0 people found
this helpful
Justyna was extremely efficient and helpful during the process of our move. She is really friendly and reassuring which made moving feel far less stressful than it normally is. We really wanted the property and Justyna made it all possible for us. We couldn't ...
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Comment on agent fees
Renting in London, you normally psych yourself to accepting that agency fees are high before you find out what they'll be. Avrasons agency fees were a pleasant surprise - much lower than i've experienced in the past.
Was this helpful? Yes
Feb 13,2018
Minithumbup
Justyna
By: 'Giada'
Feb 13,2018
0 people found
this helpful
Justyna has been professional, kind and helpful throughout all the lettings process. Her supportive attitude towards the client has made this usual stressful moment easy to handle....
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Was this helpful? Yes
Feb 08,2018
Minithumbup
Justyna
By: 'Ruben Torres'
Feb 08,2018
0 people found
this helpful
Justyna was able to understand our needs and fulfil our expectations. She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude. All in all I ...
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Was this helpful? Yes
Feb 08,2018
Minithumbup
Justyna
By: 'Nicolas alderete'
Feb 08,2018
0 people found
this helpful
It's been a great pleasure to have such a nice, efficient and kind agent like Justyna. She knew exactly what we were looking for and was very aware of our needs by providing right and quick answers. We are very happy with her management ...
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Comment on agent fees
Really affordable fees.
Was this helpful? Yes
Feb 08,2018
Minithumbup
Justyna
By: '5el85'
Feb 08,2018
0 people found
this helpful
Justyna was polite and friendly, very helpful from start to finish and a joy to have help us find our new property. She was very responsive to questions and reliable. I wouldn't hesitate to recommend her for assistance with a stress-free move....
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Comment on agent fees
The lower the fees the better of course!
Was this helpful? Yes
Feb 06,2018
Minithumbup
Justyna
By: 'Linda'
Feb 06,2018
0 people found
this helpful
Justyna was very helpful throughout the process. She was not only friendly but also professional, promptly answering emails and questions, which helped to speed up the process as I was urgently looking for a place. I would recommend her to my friends....
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Was this helpful? Yes
Jan 30,2018
Minithumbup
Justyna
Richard Jennings
By: 'Ffion'
Jan 30,2018
0 people found
this helpful
Justyna was excellent to deal with; couldn't have been more helpful and managed the whole process quickly and efficiently. She followed up all questions quickly and I always felt she was fully in control of the process. Also she was very personable and friendly ...
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Comment on agent fees
As with all fees I found these to be high, although competitive compared to other brands.
Was this helpful? Yes
Jan 30,2018
Minithumbup
Justyna
By: 'Taja&Mitja'
Jan 30,2018
0 people found
this helpful
We have had a really positive experience when renting through Avrasons; they are professional, reliable and respond very quickly to all our queries. Justyna has been extremely kind and supportive throughout the letting process. We had not expected the letting process to be so smooth ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2018
Minithumbup
Justyna
Richard Jennings
By: 'Joe Wornham'
Jan 30,2018
0 people found
this helpful
The agents at Avrasons Ltd were extremely helpful and forthcoming with information when completing our move, couldn't have asked for anymore....
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Comment on agent fees
Agent fees are expected so neither good or bad.
Was this helpful? Yes
Jan 30,2018
Minithumbup
Justyna
By: 'Alfonso M.'
Jan 30,2018
0 people found
this helpful
Perfect, clear, and effective communication during the whole renting process. Always willing to help and clarify potential doubts. Very good rental agent....
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Justyna
By: 'Roz'
Nov 14,2017
0 people found
this helpful
It has been a pleasure renting a property with Avrasons Ltd. Justyna has been amazing and has communicated with us quickly with all the information throughout the whole process, answering any queries we had. This has been the smoothest and easiest journey from start to ...
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Comment on agent fees
Compared to other agencies and for the services, the fees are very reasonable.
Was this helpful? Yes
Nov 06,2017
Minithumbup
Justyna
By: 'Fionntan'
Nov 06,2017
0 people found
this helpful
Has been incredibly kind, helpful and on-the ball throughout the entire process. She quickly created a rapport and was always available to talk to!...
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Comment on agent fees
good
Was this helpful? Yes
Nov 06,2017
Minithumbup
Justyna
By: 'Idil Yanmaz'
Nov 06,2017
0 people found
this helpful
Justyna has supported me to find the most suitable flat for me and after I have agreed to get the flat I am living in now. She was very kind and transparent through out the process. We followed up the flat requirements and informed me ...
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Was this helpful? Yes
Oct 16,2017
Minithumbup
Justyna
Mat
By: 'AB'
Oct 16,2017
0 people found
this helpful
So lovely and always so quick at replying and resolving issues. They made the experience so much easier and are the best agents I have dealt with in London (and I have dealt with a lot)...
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Ian
Richard Jennings
By: 'Henry B'
Oct 03,2017
0 people found
this helpful
An excellent lettings agent. We rented with Avrasons for 2 to 3 years and would highly recommend them. All issues throughout the Tenancy were handled efficiently and professionally. Superb all round. Thank you. We loved living in the flat....
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Comment on agent fees
good
Was this helpful? Yes
Sep 15,2017
Minithumbup
By: 'Richard Pointer'
Sep 15,2017
0 people found
this helpful
Very helpful and has great local knowledgeable, the fee was good and service was second to none. Would highly recommend Adam!...
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Jul 19,2017
Minithumbup
Justyna
By: 'Andrew C'
Jul 19,2017
0 people found
this helpful
Justyna was very knowledgeable about the rental market and the property I opted for. She was polite and efficient and a pleasure to deal with....
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Comment on agent fees
reasonable
Was this helpful? Yes
May 29,2017
Minithumbup
By: 'FP'
May 29,2017
0 people found
this helpful
Adam offers a bespoke end to end service. He is very efficient, personable, and really cares about offering positive solutions and excellent customer satisfaction. A real asset to the team....
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Comment on agent fees
The annual was brought in a few years ago. Adam was not in charge of my property but I'm sure when the time comes he will be personable I'm sure.
Was this helpful? Yes
Areas covered
  • SW9
  • Kennington
  • SW4
  • Oval
  • SE11
  • Kennington Oval
  • sw2
  • Stockwell
  • se5
  • Elephant and Castle
  • SE17
  • Peckham
  • SE15
  • Camberwell
  • SW8
  • Brixton
  • SE1
  • Clapham
  • SE11
  • Walworth

NAEA ARLA RICS ARMA NALS UKALA TPOS NLA SAL DPS TDS Move With Us National Homes Network


Review statistics

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8 1 108 1 0 0 0 0 5 3

Fees

We offer a range of services tailored your specific needs, ranging from basic Let Only Service, Rent Collection and Fully managed.
Please call our Lettings Manager Richard Jennings to discuss your property and arrange a FREE, No Obligation Market valuation where he will be able to advise you on the best service we can offer tailored to your requirements and at the best value and most competitive rates.
**SUMMER SPECIAL OFFER** if you mention Allagents on your valuation request we will offer you a fantastic 25% off discount on all our fees and with Rent Collection and Management we will include 100% Rent Guarantee Insurance policy FREE!!**
Last updated at 19/07/2017, 11:03 AM by richard jennings

Complaints Procedure

Avrasons complaints procedure
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so if you know which Department is responsible for the service you are concerned about, or the name or title of the appropriate member of staff, please make your complaint directly. The switchboard will help you find the right person.
If you do not have this information, please contact a Director of Avrasons. They will either direct you to the right person or take a note of your complaint and pass it to him or her. This will usually be done within 24 hours.
Formal complaint
If you are not happy with the response to your complaint please ask that your complaint is sent to a Director of Avrasons, who will reply within 20 days or write to let you know why this cannot be done and agree a new deadline with you.
Independent review
If you are not satisfied with the response from a Director of Avrasons, you have the right to take your complaint to the Parliamentary Commissioner of Administration (the Ombudsman).
If you are unable to resolve your complaint, as we are a member of the NAEA, register your complaint with the Association by writing to: The Compliance Officer The National Association of Estate Agents Arbon House 6 Tournament Court Edgehill Drive Warwick CV34 6LG Telephone: 01926 496800 Facsimile: 01926 417788 Email: compliance@nfopp.co.uk
2
Investigations follow a series of procedures detailed in the Association's Disciplinary Procedure Regulations.
Investigations
? Members of the Association are required to comply with Rules of Conduct and Code of Practice for Residential Estate Agency
? Complaints will be investigated in accordance with the Association's Disciplinary Procedure Regulations
The Association will look into all complaints providing there is no alternative remedy available
? Complaints regarding monies outstanding, compensation, bonds and rent should be referred to the Small Claims Court
? Complaints involving allegations of a breach of The Estate Agents Act 1979 or the Property Misdescriptions Act 1991, complainants are advised to contact their local Trading Standards Department
? Complaints involving claims for financial redress may be considered by the Ombudsman for Estate Agents, (see below)
Where legal proceedings have been instigated by either party, the Association will not commence their own investigations until the action has been concluded
? The Association does not have the authority over its members to order compensation to be paid to a complainant nor are we able to become directly involved in a complaint
? The Association is unable to investigate complaints about a member's conduct that has occurred more than two years prior to receipt of the complaint
Disciplinary Powers
? The Association has the authority to discipline members should they be found to be in breach of the Rules of Conduct or Code of Practice
? Penalties are; caution, formal warning or they could be summoned to a Disciplinary Tribunal (if found to be in breach of the Rules of Conduct, the member could be fined for each breach of the rules, suspended or expelled from membership)
3
The Property Ombudsman
As of 3 April 2006 the NAEA made it a mandatory requirement for all Principals, Partners and Directors to have their company within a scheme that offers independent redress for complainants. For most NAEA members this means that they are also required to join The Property Ombudsman. This requirement currently relates only to
Residential Sales and Residential Lettings agents.
If you have not been able to resolve your complaint through the agents own internal complaints procedure you will be able to ask the The Property Ombudsman to consider your complaint.
Please contact: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: 01722 335458 Facsimile: 01722 332296 www.tpos.co.uk
Last updated at 11:03 AM 19/07/2017 by richard jennings
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