97% sales valuation accuracy
94% sales fee satisfaction
93% lettings valuation accuracy
79% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 187
20th Oct 2020
reviewed by 'Veronika'
15th Sep 2020
reviewed by 'Ilenia'
23rd Jun 2020
reviewed by 'Maximilian'
19th Apr 2020
reviewed by 'Luke'
18th Apr 2020
reviewed by 'Anonymous'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 94% | £290,000 | £8,300,000 |
| Lettings | 93% | 79% | £300 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 33 | 1 | 58 | 15 | 40 | 1 | 23 | 2 | 6 | 8 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Oct 20,2020
Oct 20,2020
0
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I was supposed to have a viewing with them but noone showed up. It took me 1.5 hours to get there. Complete waste of time. After questioning this noone was getting back to. I received response only after 3 emails and 1 phonecall. Werey disrespectful experience. It seems ...
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Sep 15,2020
Sep 15,2020
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Aston Rowe is a total disappointment. Really bad services and very unprofessional. I scheduled a viewing a week earlier because apparently the flat i was interested in had just been posted and tenants were still in, so they asked to wait 1 week before arranging viewings. ...
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Sep 01,2020
Sep 01,2020
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Extremely disorganised and unprofessional. Every time I called the office I spoke to a different agent, who didn't seem to communicate with each other. Only received the tenancy agreement on the day the tenancy started. Despite having organised an appointment with Eva to collect the ...
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Jun 23,2020
Jun 23,2020
0
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Absolutely great estate agent Luke Vecchione who helped provide us with numerous other options after the property we were interested in was unexpectedly taken off the market in a private sale.
Luke listened carefully to our requirements and preferences and assisted me with many viewings/...
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Apr 19,2020
Apr 19,2020
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Hands down the best real estate agency service we received in the hunt for our flat. Hollie was nice to deal with and straight up. She was punctual and happy to field our questions. She acted like a good go between the seller and ourselves....
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Apr 18,2020
Apr 18,2020
0
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Managed to ruin it, while we had a deposit on the property! They moved really slowly which in the end made the landlord decide to move with another offer, while we already paid our deposit! Meanwhile, we hadn't heard from them for 3 working days after ...
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Feb 19,2020
Feb 19,2020
1
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Very bad. Their motto "do better" I would extend to "do better, choose another estate agency".
- No viewings booked for 2 weeks, no offers in 2 months
- Feedback had to be chased for and was vague
- Repeatedly asked me for information already given about ...
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Nov 12,2019
Nov 12,2019
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Aston Rowe were really good at showing us around the properties and getting back to us promptly once we had put our offer in. Really love our new flat we are renting....
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Jul 22,2019
Jul 22,2019
2
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Had to deal with several agents, and all they do is send lists of properties that are overpriced and just slightly fit the search criteria.
When one finds a suitable property, it's just impossible to arrange a viewing - agents don't return calls, don't reply ...
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Jul 23, 2019
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(1)
Hi Mario,
Sorry to hear that you have not been able to arrange a viewing with one of our agents yet. It's an extremely busy time of year and often properties are being let before they go live on the portals. I notice that we have not fully qualified you to understand your search criteria. If you are still looking then please email info@astonrowe.co.uk and I will allocate your search to a consultant so you are offered properties before they go live and hopefully find a new home.
Thanks
Luke ...
May 13,2019
May 13,2019
2
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The agents wasted 3 weeks of my time to speak with the landlord about an offer that I wanted to put forward. They held one week worth of rent of my money to speak with the landlord and in the end, they told me that the ...
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May 01,2019
May 01,2019
4
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I would've put 0 stars if I could. People who put me through severe stress for 2 years and are unegotiable. Please don't rent with this agency, (X) and the property management team have treated us terribly.
What irritated us the most was that they tried to ...
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Comment on agent fees
Overpriced for what it is and tricked into thinking the rent was much cheaper than it was.
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Nov 04,2018
Nov 04,2018
0
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Hassan and Kate worked very hard to get viewers for our flat and always seemed genuine, polite and friendly. I would recommend them to others...
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Comment on agent fees
Fair
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Oct 26,2018
Oct 26,2018
2
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Rented from a lovely landlady through Aston Rowe and the staff were friendly enough but we so slow at getting anything done (unless of course you owed them any money, in which case they'd be on you in a second).
Also the fees are extortionate £950 ...
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Comment on agent fees
Bad
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Sep 27,2018
Sep 27,2018
0
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Aston Rowe do whatever it takes to get the sale with multiple lies and saying whatever you need to hear to sign the contract by which time they're not liable and you're stuck in a contract with the landlord....
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Apr 09,2018
Apr 09,2018
0
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Aston Rowe are a very professional agency with a friendly attentive team. Lauren found great tenants for my properties on several occasions. They are a pleasure to deal with. Highly recommended....
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Comment on agent fees
Competitive fees.
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Feb 23,2018
Feb 23,2018
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Aston Rowe found me an excellent property for a long term rental quicker than any other agent in the area were able to.
Hugo McErlean was very good to deal with and handled everything in a very efficient and helpful manner.
Georgiana handled the paper ...
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Dec 17,2017
Dec 17,2017
1
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Aston Rowe are a highly competent agency. I worked with Harry . Hammonds who understands the local market & valued my apartment appropriately for the prevailing market conditions. This in turn lead to several offers. Harry worked tirelessly,and at times under difficult circumstances, to ensure that ...
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Comment on agent fees
Aston Rowe represent good value for money
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Nov 20,2017
Nov 20,2017
1
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Aston Rowe have been the Letting Agent for my property for a number of years now.
Aston Rowe always provide a first class service which is second to none.
In particular, Eddie Roche is extremely professional, knowledgeable and efficient and nothing is too much trouble. ...
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Comment on agent fees
Good, worth every penny.
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Nov 10,2017
Nov 10,2017
0
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We have used Aston Rowe for lettings and now sales. In our experience the whole team work very hard to achieve a sale (or let). Particularly with regard to our recent sale any problems were swiftly dealt with! Both sides work extremely hard for their ...
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Nov 07,2017
Nov 07,2017
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Very helpful team, Sean is very professional and led us through the whole process from the beginning up to the very end. Thanks!...
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Nov 02,2017
Nov 02,2017
1
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Really helpful agent. Sean was with us every step of the way, even when we had problems with people dropping out of the contract and whatnot. Very easy to talk to and puts you at ease when looking for a house (which can be daunting). ...
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Sep 12,2017
Sep 12,2017
0
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Best estate agent that I had to support me. Always looking for the best options, very polite and always in a good mood. Makes you feel comfortable in your search for a house and not pressured at all.
Would strongly recommend him when looking for ...
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Jun 02,2017
Jun 02,2017
0
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I have always received good advice and support from Luke during any letting operation.
Danuta is always helpful and go the extra miles to help any query...
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May 31,2017
May 31,2017
0
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Joseph is a star, and the nicest agent we dealt with during our house search by a country mile. He's approachable, makes the effort to listen to (and incorporate) your requirements, and values your time - not something I could say about the other estate ...
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May 31,2017
May 31,2017
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Joseph was hands down the best agent we worked with during our flat search. He made us feel listened to and like he was actually trying to find us a place we wanted to live instead of trying to talk us into liking somewhere we ...
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May 26,2017
May 26,2017
0
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Joseph is an approachable, friendly agent who made us feel comfortable about sharing our budget and what we were looking for. He responded to our emails within an hour and answered all of our questions with so much patience. Jospeh found us a place within ...
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Comment on agent fees
I think the Agent's Fees were relevant to the service we received. I gladly paid the fees as the service was outstanding.
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May 18,2017
May 18,2017
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Absolutely outstanding service!!!
I would have give 6 stars if i could.
A big thanks to Joseph Smith for ensuring us the property in 2 only days, and always available for any requests.
The smoothest process in renting a property of my time being in London.
Thanks ...
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May 13,2017
May 13,2017
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Very professional approach , always willing to help , we strongly recommend her for all our friends as she is bilingual. Very positive in every aspect, she respond very quickly to all our question and problems....
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Comment on agent fees
Good
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May 12,2017
May 12,2017
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A really helpful Agency, everything very clear and professional. The flat is lovely and it was good to be kept updated every step of the way....
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May 11,2017
May 11,2017
0
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Absolutely amazing from them, they helped us to find our current place without any problems and especially looking good and actually cheap Joseph helped us to the choice, saying which one was the easiest one to take, cause we were in actually rush. Really amazing, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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