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No description available.
May 18,2017
Minithumbup
Joseph Smith
Shanice Aird
By:
May 18,2017
0 people found
this helpful
Absolutely outstanding service!!! I would have give 6 stars if i could. A big thanks to Joseph Smith for ensuring us the property in 2 only days, and always available for any requests. The smoothest process in renting a property of my time being in London. Thanks again!...
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Was this helpful? Yes
May 13,2017
Minithumbup
Danuta laskowska
By:
May 13,2017
0 people found
this helpful
Very professional approach , always willing to help , we strongly recommend her for all our friends as she is bilingual. Very positive in every aspect, she respond very quickly to all our question and problems....
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Comment on agent fees
Good
Was this helpful? Yes
May 12,2017
Minithumbup
Josh Lewis
By:
May 12,2017
0 people found
this helpful
A really helpful Agency, everything very clear and professional. The flat is lovely and it was good to be kept updated every step of the way....
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Was this helpful? Yes
May 11,2017
Minithumbup
Joseph Smith
Iona Hughes Onslow
By:
May 11,2017
0 people found
this helpful
Absolutely amazing from them, they helped us to find our current place without any problems and especially looking good and actually cheap Joseph helped us to the choice, saying which one was the easiest one to take, cause we were in actually rush. Really amazing, thank you again...
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Was this helpful? Yes
May 11,2017
Minithumbup
Danuta laskowska
By:
May 11,2017
0 people found
this helpful
I was very impressed with Danuta, when I spoke with her most recently. She is very understanding and sympathetic in her grasp of the situation. I am therefore recommending her professional attitude to resolving matters at hand. She is definitely worth a five star rating from my experience. Best Regards, Anna Martin...
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Was this helpful? Yes
May 11,2017
Minithumbup
David English
By:
May 11,2017
0 people found
this helpful
David English is the best Property Manager I have ever worked with and a key reason why I choose to work with Aston Rowe. I really appreciate the boutique personal service with all departments in one building and David is my key point of contact thoughout the year. David is always responsive and no problem is too big or small for David to sort out. I feel my property is in safe hands with David. David is hands on and solution orientated....
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Comment on agent fees
I believe represents value for money as I feel my property is taken care of and that David looks after my interests.
Was this helpful? Yes
May 11,2017
Minithumbup
Josh Lewis
By:
May 11,2017
0 people found
this helpful
Josh Lewis was very friendly and helped me a lot in finding an apartment which were close to my requirements....
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Was this helpful? Yes
May 10,2017
Minithumbup
By:
May 10,2017
0 people found
this helpful
Excellent and prompt service by Aston Rowe, and their agents.I had a very smooth check-in as well as check-out with them....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2017
Minithumbup
Danuta laskowska
By:
May 09,2017
0 people found
this helpful
Danuta is always very helpful, polite and professional. She gets out of her way to make sure client is happy and understand everything properly....
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Comment on agent fees
I think that fees are standard but service is better than elsewhere.
Was this helpful? Yes
May 09,2017
Minithumbup
Danuta laskowska
By:
May 09,2017
0 people found
this helpful
Danuta has helped me a lot to understand many things on my statement and she is always very nice, helpful and peasant on the phone and in person....
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Comment on agent fees
It is acceptable
Was this helpful? Yes
May 08,2017
Minithumbup
Joseph Smith
Shanice Aird
By:
May 08,2017
0 people found
this helpful
Excellent service from this estate agent. Joseph always made himself available to talk on the phone and reply to e-mails. He was Very accommodating with late evening viewings to fit in with working schedules and no request was too much to pass onto the landlord for our needs. Friendly, efficient and really wanted to help. Shanice was incredibly fast with issuing out contracts and invoices which made everything easier to manage. Super straightforwaard and easy to deal with. Thanks for everything!...
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Comment on agent fees
The fees are expensive, especially when trying to pay for a months rent and a deposit, however, with the amount of help given and contact we had with Joseph and Shanice, the fees seemed worth it. From viewing the property to moving in, it was less than 4 weeks. Worth it.
Was this helpful? Yes
Apr 07,2017
Minithumbup
Eddie Roche
Billy Rowe
By:
Apr 07,2017
0 people found
this helpful
I found Billy Rowe to be very transparent to deal with whilst purchasing a property they were marketing. His timely responses and market intelligence surrounding the Acton area were first class. I thank Billy for the honesty and integrity throughout the process....
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Comment on agent fees
good.
Was this helpful? Yes
Mar 23,2017
Minithumbdown
Lauren Stevenson
By:
Mar 23,2017
3 people found
this helpful
I would not wish upon my biggest enemy to deal with this agency. Horrendous customer service, no care for the customers they represent. Below is our story: We have been contacted by Aston Rowe to see a flat in Chiswich. Great flat, decided to take it the next day. The communication with the agents seemed very dragged on and uncertain but we were rushed the whole time to pay fees and sign documents. Fast forward 3 weeks, we have signed a contract, paid FULL rent and FULL deposit, ALL the fees, w...
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Comment on agent fees
HORENDOUS
Was this helpful? Yes
Feb 13,2017
Minithumbup
Joseph Smith
By:
Feb 13,2017
0 people found
this helpful
We were speaking to a fair few of estate agents during our search for a new home and Joseph was the only estate agent that actually found us exactly what were looking for. He didn't waste our time with offers we all knew we could not match and got us an amazing deal on our current home. We actually did recommend Joseph to our old landlord and he secured a deal for that property also. I would 100% recommend him and Aston Rowe as an estate agency....
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Was this helpful? Yes
Feb 09,2017
Minithumbup
Harry Hammonds
By:
Feb 09,2017
0 people found
this helpful
Harry is a true professional, providing great advice, but equally important, extremely nice and available at all times. We felt he protected both buyer's and seller's interest in an equitable way to reach a positive outcome for both parties....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Feb 05,2017
Minithumbdown
Luke Simpson
By:
Feb 05,2017
1 people found
this helpful
Aside from the fact that they were trying to sell a property on which they had little knowledge, they had next to no expertise in the property field - surely this is their area of expertise? Not this bunch of charlatans! The constant bluffing, evasive answers to very straightforward questions relating to the property and general lack of customer service standards left me with a bitter taste in my mouth. As a local landlord (as well as a buyer) I would never dream of using this company such is th...
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Was this helpful? Yes
Jan 24,2017
Minithumbup
Joseph Smith
By:
Jan 24,2017
0 people found
this helpful
I was looking for a house the last week and I've called Joseph, in a matter of hours he called me back with some offers that he found for me, in the same day we went to see the properties (there where 4 houses) all of them looking good. He offered himself to take me to see all of them, that was really good because it saved me a lot of time. Joseph was a professional at all time. We were looking to move in 3 weeks and we have decided on the house that we liked on Friday afternoon and by Wednesday...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2017
Minithumbup
Harry Hammonds
By:
Jan 24,2017
0 people found
this helpful
I had my flat on the market for over 6 months with another Estate Agent with no luck and no feedback. Harry took over and within 2 months I had an offer and completion within a month of accepting it. Harry kept always informed and was very professional in his approach. Always polite and efficient. Having moved several times in the London area this was by far the best service I have ever received. It was a pleasure to deal with him....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 09,2016
Minithumbup
Harry Hammond
By:
Dec 09,2016
0 people found
this helpful
Professional and personable, and happy to go the extra mile to make things happen as swiftly and easily as possible. I felt I had someone I could trust who was dealing with the person and their need for a nice home and not just about the fee and the sale....
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Was this helpful? Yes
Oct 12,2016
Minithumbup
Jamie Fraser
By:
Oct 12,2016
0 people found
this helpful
Jamie Fraser handled a large part of my finding a property. Once I told him what kind of a property I was looking for, he quickly put together a list of properties, all of which I loved! He is quick and efficient and often had to make up for the lack of service provided by some others. Based on this I believe he is an excellent agent - he is friendly and gets things done on time! I would recommend him to anyone looking for a property!...
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Was this helpful? Yes
Oct 06,2016
Minithumbup
Harry Hammonds
By:
Oct 06,2016
0 people found
this helpful
Harry Hammonds made the buying of a property nothing less than a pleasurable experience, rather than one of stress. This was due to his easy going manner, experience and patience. For me, when buying a property it is very important not to feel pressured into making a rash judgement, especially on such an important decision which one could live to regret. Thankfully Harry was not only of great help but he did everything to make things go smoothly every step of the way. Allan Warren...
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Was this helpful? Yes
Sep 27,2016
Minithumbup
Jamie Fraser
By:
Sep 27,2016
0 people found
this helpful
Jamie's a properly funny guy and was incredibly helpful after an incredibly stressful and time consuming search for a property. He explained everything well ad full and there was absolutely no ambiguity in terms of costs and details about the property we did settle on....
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Comment on agent fees
fair, better than competitors
Was this helpful? Yes
Sep 27,2016
Minithumbup
Jamie Fraser
By:
Sep 27,2016
0 people found
this helpful
Only called the office to enquire about a property. After Jamie found out what I was looking for he asked me to give me half an hour of my time to find what I was looking for. One week later I was in my new property. Fast and supportive, will definatelly get a five out of five....
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Was this helpful? Yes
Sep 27,2016
Minithumbdown
jayson wicks
Iona Hughes Onslow
By:
Sep 27,2016
1 people found
this helpful
One of the worst agency I have dealt with. Totally unreliable, all in only for the money. Lazy staff. They asked me to arrange the inventory checkout which I was responsible only for the payment. After we agreed to the contract to rent the flat, the agent disappeared. Also, totally disorganised, every time I have asked them questions via email, they had to include at least 3/4 more people that weren't helpful at all....
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Comment on agent fees
The agent fees are totally unjustified for this agency.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Top lad! Joseph is a delightful man to work with. Easy going, he gets what you are on about and he is always quick to respond despite being seriously busy man. All the other staff sat in the branch office are also very helpful. They even go to the extent of giving a bottle of water to an old (probably homeless) man and taking in a stray puppy on a saturday (until the owners found their pet)....
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Comment on agent fees
Agent fees is reasonable and is probably less expensive compared to other high street agents. The biggest drawback I see is AS trying to squeeze money in every tiny little way possible- like a 50p surcharge on card transactions which is always easier paying by card for larger transactions instead of the risk of carrying cash around.
Was this helpful? Yes
Sep 06,2016
Minithumbup
Joseph Smith
By:
Sep 06,2016
0 people found
this helpful
Joseph Smith worked very hard to secure me the rental I wanted for my family,he went that extra mile to get us the flat and I am very grateful as it saved us a lot of time as it was the first flat I had viewed. I highly recommend him and the team at Aston Rowe....
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Comment on agent fees
They were as expected.
Was this helpful? Yes
Aug 19,2016
Minithumbup
Harry Hammonds
By:
Aug 19,2016
0 people found
this helpful
In April when I walked into Aston Rowe and asked for a valuation on the same day (on Saturday) it was not an issue. Harry arrived on time and spend 1,5 hours to value my property, talked about the current property markets and guided me through the selling process. I had also been to other estate agents who quickly ran through my flat and didn't make any efforts. Harry has been an amazing estate agent. As I had a very stressful job I could only deal with private matters after office hours. Harry...
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Was this helpful? Yes
Aug 19,2016
Minithumbup
Harry Hammonds
By:
Aug 19,2016
0 people found
this helpful
As the recent buyer of a property listed with Aston Rowe, I had a very good experience with with Harry as agent. Harry was very open and even handed about the property, informative about the owner's intentions, and was always swift and efficient on communications. I had a good impression from the beginning that Harry was acting as an impartial intermediary and wasn't trying to gloss over important details. He was also excellent when it came to helping negotiate final retainers etc. Highly rec...
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Comment on agent fees
N/A.
Was this helpful? Yes
Aug 11,2016
Minithumbup
Joseph Smith
By:
Aug 11,2016
0 people found
this helpful
My husband and I recently rented a property in Acton through Aston Rowe. We dealt with Joseph Smith and found the whole experience to be very straight-forward and stress-free. Joseph found us a selection of really lovely properties to choose from and arranged a second viewing of our chosen property. He then negotiated a favourable moving date for us with the landlord and kept us updated throughout. He was very pleasant to deal with and made the whole process as painless as moving house can be! I...
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Comment on agent fees
Agent's fees are fine - the first time I feel that the agent has really earned them.
Was this helpful? Yes
Aug 04,2016
Minithumbup
Harry Hammonds
By:
Aug 04,2016
0 people found
this helpful
You couldn't find a better estate agent in London if you tried. Down to earth, frank, hilariously funny, genuine and a true people person, Harry sincerely wants you to find the right property. As a buyer, I've known Harry for well over a year and the stability and energy he brings to the role have kept me going long after I would have given up. He even put me in touch with a competing buyer because he thought we had a lot in common! Talk about over and above the call of duty! I will find my plac...
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Was this helpful? Yes



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Hammersmith
Shepherds Bush Road, London W6 7PH
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103 Churchfield Road, London W3 6AH
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