• claim your profile
    Luke Simpson
  • claim your profile
    Harry
  • claim your profile
    Billy Rowe
  • claim your profile
    Harry Hammonds
  • claim your profile
    Eddie Roche
  • claim your profile
    Margo Heathcote
  • claim your profile
    Johannes North Acton
  • claim your profile
    David Turner
  • claim your profile
    Harry Hammonds
  • claim your profile
    Kristina Bell
  • claim your profile
    Natasha
  • claim your profile
    Charlie Rowe
  • claim your profile
    Joseph Smith
  • claim your profile
    Lucy Kirby
  • upload your photo
    jayson wicks
  • claim your profile
    janet
  • claim your profile
    Robert Samuels
  • claim your profile
    Charlie Clarke
  • claim your profile
    Darren Monks
  • claim your profile
    Iona Hughes Onslow
  • upload your photo
    Lauren Stevenson
  • claim your profile
    Harry Hammond
  • claim your profile
    Darren
  • claim your profile
    Ben Adams
  • claim your profile
    jamie fraser
No description available.
Mar 23,2017
Minithumbdown
By:
Mar 23,2017
1 people found
this helpful
I would not wish upon my biggest enemy to deal with this agency. Horrendous customer service, no care for the customers they represent. Below is our story: We have been contacted by Aston Rowe to see a flat in Chiswich. Great flat, decided to take it the next day. The communication with the agents seemed very dragged on and uncertain but we were rushed the whole time to pay fees and sign documents. Fast forward 3 weeks, we have signed a contract, paid FULL rent and FULL deposit, ALL the fees, w...
read full review
Comment on agent fees
HORENDOUS
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
We were speaking to a fair few of estate agents during our search for a new home and Joseph was the only estate agent that actually found us exactly what were looking for. He didn't waste our time with offers we all knew we could not match and got us an amazing deal on our current home. We actually did recommend Joseph to our old landlord and he secured a deal for that property also. I would 100% recommend him and Aston Rowe as an estate agency....
read full review
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
this helpful
Harry is a true professional, providing great advice, but equally important, extremely nice and available at all times. We felt he protected both buyer's and seller's interest in an equitable way to reach a positive outcome for both parties....
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes
Feb 05,2017
Minithumbdown
By:
Feb 05,2017
1 people found
this helpful
Aside from the fact that they were trying to sell a property on which they had little knowledge, they had next to no expertise in the property field - surely this is their area of expertise? Not this bunch of charlatans! The constant bluffing, evasive answers to very straightforward questions relating to the property and general lack of customer service standards left me with a bitter taste in my mouth. As a local landlord (as well as a buyer) I would never dream of using this company such is th...
read full review
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
I was looking for a house the last week and I've called Joseph, in a matter of hours he called me back with some offers that he found for me, in the same day we went to see the properties (there where 4 houses) all of them looking good. He offered himself to take me to see all of them, that was really good because it saved me a lot of time. Joseph was a professional at all time. We were looking to move in 3 weeks and we have decided on the house that we liked on Friday afternoon and by Wednesday...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
I had my flat on the market for over 6 months with another Estate Agent with no luck and no feedback. Harry took over and within 2 months I had an offer and completion within a month of accepting it. Harry kept always informed and was very professional in his approach. Always polite and efficient. Having moved several times in the London area this was by far the best service I have ever received. It was a pleasure to deal with him....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Professional and personable, and happy to go the extra mile to make things happen as swiftly and easily as possible. I felt I had someone I could trust who was dealing with the person and their need for a nice home and not just about the fee and the sale....
read full review
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Jamie Fraser handled a large part of my finding a property. Once I told him what kind of a property I was looking for, he quickly put together a list of properties, all of which I loved! He is quick and efficient and often had to make up for the lack of service provided by some others. Based on this I believe he is an excellent agent - he is friendly and gets things done on time! I would recommend him to anyone looking for a property!...
read full review
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Harry Hammonds made the buying of a property nothing less than a pleasurable experience, rather than one of stress. This was due to his easy going manner, experience and patience. For me, when buying a property it is very important not to feel pressured into making a rash judgement, especially on such an important decision which one could live to regret. Thankfully Harry was not only of great help but he did everything to make things go smoothly every step of the way. Allan Warren...
read full review
Was this helpful? Yes
Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Jamie's a properly funny guy and was incredibly helpful after an incredibly stressful and time consuming search for a property. He explained everything well ad full and there was absolutely no ambiguity in terms of costs and details about the property we did settle on....
read full review
Comment on agent fees
fair, better than competitors
Was this helpful? Yes
Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Only called the office to enquire about a property. After Jamie found out what I was looking for he asked me to give me half an hour of my time to find what I was looking for. One week later I was in my new property. Fast and supportive, will definatelly get a five out of five....
read full review
Was this helpful? Yes
Sep 27,2016
Minithumbdown
By:
Sep 27,2016
1 people found
this helpful
One of the worst agency I have dealt with. Totally unreliable, all in only for the money. Lazy staff. They asked me to arrange the inventory checkout which I was responsible only for the payment. After we agreed to the contract to rent the flat, the agent disappeared. Also, totally disorganised, every time I have asked them questions via email, they had to include at least 3/4 more people that weren't helpful at all....
read full review
Comment on agent fees
The agent fees are totally unjustified for this agency.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Top lad! Joseph is a delightful man to work with. Easy going, he gets what you are on about and he is always quick to respond despite being seriously busy man. All the other staff sat in the branch office are also very helpful. They even go to the extent of giving a bottle of water to an old (probably homeless) man and taking in a stray puppy on a saturday (until the owners found their pet)....
read full review
Comment on agent fees
Agent fees is reasonable and is probably less expensive compared to other high street agents. The biggest drawback I see is AS trying to squeeze money in every tiny little way possible- like a 50p surcharge on card transactions which is always easier paying by card for larger transactions instead of the risk of carrying cash around.
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Joseph Smith worked very hard to secure me the rental I wanted for my family,he went that extra mile to get us the flat and I am very grateful as it saved us a lot of time as it was the first flat I had viewed. I highly recommend him and the team at Aston Rowe....
read full review
Comment on agent fees
They were as expected.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
In April when I walked into Aston Rowe and asked for a valuation on the same day (on Saturday) it was not an issue. Harry arrived on time and spend 1,5 hours to value my property, talked about the current property markets and guided me through the selling process. I had also been to other estate agents who quickly ran through my flat and didn't make any efforts. Harry has been an amazing estate agent. As I had a very stressful job I could only deal with private matters after office hours. Harry...
read full review
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
As the recent buyer of a property listed with Aston Rowe, I had a very good experience with with Harry as agent. Harry was very open and even handed about the property, informative about the owner's intentions, and was always swift and efficient on communications. I had a good impression from the beginning that Harry was acting as an impartial intermediary and wasn't trying to gloss over important details. He was also excellent when it came to helping negotiate final retainers etc. Highly rec...
read full review
Comment on agent fees
N/A.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
My husband and I recently rented a property in Acton through Aston Rowe. We dealt with Joseph Smith and found the whole experience to be very straight-forward and stress-free. Joseph found us a selection of really lovely properties to choose from and arranged a second viewing of our chosen property. He then negotiated a favourable moving date for us with the landlord and kept us updated throughout. He was very pleasant to deal with and made the whole process as painless as moving house can be! I...
read full review
Comment on agent fees
Agent's fees are fine - the first time I feel that the agent has really earned them.
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
You couldn't find a better estate agent in London if you tried. Down to earth, frank, hilariously funny, genuine and a true people person, Harry sincerely wants you to find the right property. As a buyer, I've known Harry for well over a year and the stability and energy he brings to the role have kept me going long after I would have given up. He even put me in touch with a competing buyer because he thought we had a lot in common! Talk about over and above the call of duty! I will find my plac...
read full review
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Aithough the process of selling is stressful, I found Lauren, Darren and Charlie all very supportive and kind. Keeping me updated in all that was going on. And if I had any queries there was always someone that could answer me....
read full review
Comment on agent fees
Fees were in line with other agents and I couldn't do their job.
Was this helpful? Yes
Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
this helpful
I cant say enough about Charlie. Handled my house sale quickly, professionally and kept me updated all the way. I wouldnt hesitate to use him or any of the team at Aston Rowe going forward....
read full review
Comment on agent fees
Fees are fair and reasonable.
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
Finding a rental property at short notice in an unfamiliar area can be somewhat tricky, particularly if you are half way around the world in Australia and you are having to rely on your better half to do all the work. Aston Rowe are clearly the dominant player in the area as far as rental properties go and its easy to see why. Communication from Ben was excellent throughout the process ensuring that the entire transaction went through seamlessly from our perspective. Ben was more than happy to p...
read full review
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
We have just completed on a property in Acton and it wasn't a particularly easy process for various reasons. But I was so grateful having Harry and Darren steering us and negotiating for us to a positive outcome. They were both so calm and steady and had a real understanding of the situation. I felt that they always kept me updated and were really great at communicating issues and problems that arose. They had a personal touch whilst also always maintaining a professional manner and I found ...
read full review
Comment on agent fees
good
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Both Sales and Lettings have been extremely helpful, easy to deal with, good communication, honest and upfront. Would highly recommend....
read full review
Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Met with 3 prospective agents regarding the sale of my flat. Following the process, it was clear that Aston Rowe were the market leaders for a reason. They knew the market, had a solid book of buyers, and gave constructive feedback on viewings. Charlie and Darren put in a lot of effort which resulted in a competitive bidding situation. Would certainly use them again....
read full review
Comment on agent fees
Flexible on fees.
Was this helpful? Yes
Jul 17,2016
Minithumbup
By:
Jul 17,2016
0 people found
this helpful
Harry was fantastic to work with - from the outset he understood exactly what we wanted and we spoke the same language. He is a great communicator and not your stereotypical estate agent (i.e. didn't try to persuade us to like things we didn't like!) He helped us with a very difficult vendor and bent over backwards trying to achieve what we needed, often out of hours and on weekends. We would definitely recommend him and hope to have him over for a glass of champagne when we have finished doing ...
read full review
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
I have never written a review before but after the outstanding service I received from Ben Adams I just had too. After losing one house due to a bad landlord reference from one of my flat mates, we had a very limited time to get a new one. Ben went above and beyond to deliver us a perfect flat in a perfect location. Because of Ben I have recommended this estate agent and I hope he get the recognition he deserves fro his service....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Joseph was very Professional and helpful. I told him what we were looking for, but we didn't expect that we would get everything we wanted in a flat. To our surprise he found a flat that ticked every single box. We are very happy living in our new flat....
read full review
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Harry was professional at all times. He was an excellent communicator and my property exchanged on the day after the referendum! Harry kept going against the odds. Aston Rowe is a young vibrant Company and I needed their energy and drive to sell my property. They achieved an excellent price and I will use them again....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Harry was professional at all times. He was an excellent communicator and my property exchanged on the day after the referendum! Harry kept going against the odds. Aston Rowe is a young vibrant Company and I needed their energy and drive to sell my property. They achieved an excellent price and I will use them again....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
Harry was really helpful and friendly throughout my whole buying process. He kept me in the loop about what was going on at all times and was always honest about what to expect....
read full review
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 1 43 10 37 0 21 2 6 5

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Firm rankings



Hammersmith
Shepherds Bush Road, London W6 7PH
(18)
Office 1
103 Churchfield Road, London W3 6AH
(132)

Find the Best Agent to
Buy, Sell or Rent Property




.