Aston Rowe

166 reviews 4.5 /5 rating
  • 83% valuation accuracy
  • 89% recommend
  • 89% fee satisfaction
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    Luke Simpson
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    Harry
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    Billy Rowe
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    Harry Hammonds
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    Eddie Roche
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    Margo Heathcote
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    Johannes North Acton
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    David Turner
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    Harry Hammonds
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    Kristina Bell
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    Natasha
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    Charlie Rowe
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    Joseph Smith
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    Lucy Kirby
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    jayson wicks
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    janet
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    Robert Samuels
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    Charlie Clarke
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    Darren Monks
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    Iona Hughes Onslow
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    Lauren Stevenson
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    Harry Hammond
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    Darren
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    Ben Adams
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    jamie fraser
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Website not available properties for sale (150)
properties for rent (466)
Jun 02,2017
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Luke Simpson
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Danuta laskowska
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Jun 02,2017
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I have always received good advice and support from Luke during any letting operation. Danuta is always helpful and go the extra miles to help any query...
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May 31,2017
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Joseph Smith
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May 31,2017
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Joseph is a star, and the nicest agent we dealt with during our house search by a country mile. He's approachable, makes the effort to listen to (and incorporate) your requirements, and values your time - not something I could say about the other estate agents we interacted with. I have been singing his praises to anyone who will listen, and I only hope he's still in the game when we next need a place!...
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May 31,2017
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Joseph Smith
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May 31,2017
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Joseph was hands down the best agent we worked with during our flat search. He made us feel listened to and like he was actually trying to find us a place we wanted to live instead of trying to talk us into liking somewhere we were not interested in – absolutely invaluable qualities in an estate agent. He's also just a nice guy. Highly recommend him....
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May 26,2017
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Joseph Smith
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May 26,2017
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Joseph is an approachable, friendly agent who made us feel comfortable about sharing our budget and what we were looking for. He responded to our emails within an hour and answered all of our questions with so much patience. Jospeh found us a place within two days of signing up to Aston Rowe's services, he made the it a painless, east process!...
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I think the Agent's Fees were relevant to the service we received. I gladly paid the fees as the service was outstanding.
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May 18,2017
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Joseph Smith
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Shanice Aird
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May 18,2017
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Absolutely outstanding service!!! I would have give 6 stars if i could. A big thanks to Joseph Smith for ensuring us the property in 2 only days, and always available for any requests. The smoothest process in renting a property of my time being in London. Thanks again!...
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May 13,2017
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Danuta laskowska
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May 13,2017
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Very professional approach , always willing to help , we strongly recommend her for all our friends as she is bilingual. Very positive in every aspect, she respond very quickly to all our question and problems....
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Good
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May 12,2017
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Josh Lewis
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May 12,2017
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A really helpful Agency, everything very clear and professional. The flat is lovely and it was good to be kept updated every step of the way....
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May 11,2017
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Joseph Smith
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Iona Hughes Onslow
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May 11,2017
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Absolutely amazing from them, they helped us to find our current place without any problems and especially looking good and actually cheap Joseph helped us to the choice, saying which one was the easiest one to take, cause we were in actually rush. Really amazing, thank you again...
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May 11,2017
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Danuta laskowska
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May 11,2017
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I was very impressed with Danuta, when I spoke with her most recently. She is very understanding and sympathetic in her grasp of the situation. I am therefore recommending her professional attitude to resolving matters at hand. She is definitely worth a five star rating from my experience. Best Regards, Anna Martin...
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May 11,2017
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David English
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May 11,2017
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David English is the best Property Manager I have ever worked with and a key reason why I choose to work with Aston Rowe. I really appreciate the boutique personal service with all departments in one building and David is my key point of contact thoughout the year. David is always responsive and no problem is too big or small for David to sort out. I feel my property is in safe hands with David. David is hands on and solution orientated....
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I believe represents value for money as I feel my property is taken care of and that David looks after my interests.
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May 11,2017
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Josh Lewis
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May 11,2017
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Josh Lewis was very friendly and helped me a lot in finding an apartment which were close to my requirements....
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May 10,2017
Minithumbup
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May 10,2017
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Excellent and prompt service by Aston Rowe, and their agents.I had a very smooth check-in as well as check-out with them....
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Comment on agent fees
Good
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May 09,2017
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Danuta laskowska
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May 09,2017
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Danuta is always very helpful, polite and professional. She gets out of her way to make sure client is happy and understand everything properly....
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Comment on agent fees
I think that fees are standard but service is better than elsewhere.
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May 09,2017
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Danuta laskowska
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May 09,2017
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Danuta has helped me a lot to understand many things on my statement and she is always very nice, helpful and peasant on the phone and in person....
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Comment on agent fees
It is acceptable
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May 08,2017
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Joseph Smith
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Shanice Aird
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May 08,2017
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Excellent service from this estate agent. Joseph always made himself available to talk on the phone and reply to e-mails. He was Very accommodating with late evening viewings to fit in with working schedules and no request was too much to pass onto the landlord for our needs. Friendly, efficient and really wanted to help. Shanice was incredibly fast with issuing out contracts and invoices which made everything easier to manage. Super straightforwaard and easy to deal with. Thanks for everything!...
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Comment on agent fees
The fees are expensive, especially when trying to pay for a months rent and a deposit, however, with the amount of help given and contact we had with Joseph and Shanice, the fees seemed worth it. From viewing the property to moving in, it was less than 4 weeks. Worth it.
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Apr 07,2017
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Eddie Roche
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Billy Rowe
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Apr 07,2017
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I found Billy Rowe to be very transparent to deal with whilst purchasing a property they were marketing. His timely responses and market intelligence surrounding the Acton area were first class. I thank Billy for the honesty and integrity throughout the process....
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Comment on agent fees
good.
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Mar 23,2017
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Lauren Stevenson
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Mar 23,2017
3 people found
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I would not wish upon my biggest enemy to deal with this agency. Horrendous customer service, no care for the customers they represent. Below is our story: We have been contacted by Aston Rowe to see a flat in Chiswich. Great flat, decided to take it the next day. The communication with the agents seemed very dragged on and uncertain but we were rushed the whole time to pay fees and sign documents. Fast forward 3 weeks, we have signed a contract, paid FULL rent and FULL deposit, ALL the fees, w...
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Comment on agent fees
HORENDOUS
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Feb 13,2017
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Joseph Smith
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Feb 13,2017
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We were speaking to a fair few of estate agents during our search for a new home and Joseph was the only estate agent that actually found us exactly what were looking for. He didn't waste our time with offers we all knew we could not match and got us an amazing deal on our current home. We actually did recommend Joseph to our old landlord and he secured a deal for that property also. I would 100% recommend him and Aston Rowe as an estate agency....
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Feb 09,2017
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Harry Hammonds
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Feb 09,2017
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Harry is a true professional, providing great advice, but equally important, extremely nice and available at all times. We felt he protected both buyer's and seller's interest in an equitable way to reach a positive outcome for both parties....
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Not applicable
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Feb 05,2017
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Luke Simpson
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Feb 05,2017
1 people found
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Aside from the fact that they were trying to sell a property on which they had little knowledge, they had next to no expertise in the property field - surely this is their area of expertise? Not this bunch of charlatans! The constant bluffing, evasive answers to very straightforward questions relating to the property and general lack of customer service standards left me with a bitter taste in my mouth. As a local landlord (as well as a buyer) I would never dream of using this company such is th...
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Jan 24,2017
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Joseph Smith
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Jan 24,2017
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I was looking for a house the last week and I've called Joseph, in a matter of hours he called me back with some offers that he found for me, in the same day we went to see the properties (there where 4 houses) all of them looking good. He offered himself to take me to see all of them, that was really good because it saved me a lot of time. Joseph was a professional at all time. We were looking to move in 3 weeks and we have decided on the house that we liked on Friday afternoon and by Wednesday...
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Comment on agent fees
Good
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Jan 24,2017
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Harry Hammonds
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Jan 24,2017
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I had my flat on the market for over 6 months with another Estate Agent with no luck and no feedback. Harry took over and within 2 months I had an offer and completion within a month of accepting it. Harry kept always informed and was very professional in his approach. Always polite and efficient. Having moved several times in the London area this was by far the best service I have ever received. It was a pleasure to deal with him....
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Comment on agent fees
Good
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Dec 09,2016
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Harry Hammond
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Dec 09,2016
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Professional and personable, and happy to go the extra mile to make things happen as swiftly and easily as possible. I felt I had someone I could trust who was dealing with the person and their need for a nice home and not just about the fee and the sale....
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Oct 12,2016
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Jamie Fraser
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Oct 12,2016
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Jamie Fraser handled a large part of my finding a property. Once I told him what kind of a property I was looking for, he quickly put together a list of properties, all of which I loved! He is quick and efficient and often had to make up for the lack of service provided by some others. Based on this I believe he is an excellent agent - he is friendly and gets things done on time! I would recommend him to anyone looking for a property!...
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Oct 06,2016
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Harry Hammonds
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Oct 06,2016
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Harry Hammonds made the buying of a property nothing less than a pleasurable experience, rather than one of stress. This was due to his easy going manner, experience and patience. For me, when buying a property it is very important not to feel pressured into making a rash judgement, especially on such an important decision which one could live to regret. Thankfully Harry was not only of great help but he did everything to make things go smoothly every step of the way. Allan Warren...
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Sep 27,2016
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Jamie Fraser
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Sep 27,2016
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Jamie's a properly funny guy and was incredibly helpful after an incredibly stressful and time consuming search for a property. He explained everything well ad full and there was absolutely no ambiguity in terms of costs and details about the property we did settle on....
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Comment on agent fees
fair, better than competitors
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Sep 27,2016
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Jamie Fraser
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Sep 27,2016
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Only called the office to enquire about a property. After Jamie found out what I was looking for he asked me to give me half an hour of my time to find what I was looking for. One week later I was in my new property. Fast and supportive, will definatelly get a five out of five....
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Sep 27,2016
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jayson wicks
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Iona Hughes Onslow
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Sep 27,2016
1 people found
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One of the worst agency I have dealt with. Totally unreliable, all in only for the money. Lazy staff. They asked me to arrange the inventory checkout which I was responsible only for the payment. After we agreed to the contract to rent the flat, the agent disappeared. Also, totally disorganised, every time I have asked them questions via email, they had to include at least 3/4 more people that weren't helpful at all....
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Comment on agent fees
The agent fees are totally unjustified for this agency.
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Sep 12,2016
Minithumbup
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Sep 12,2016
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Top lad! Joseph is a delightful man to work with. Easy going, he gets what you are on about and he is always quick to respond despite being seriously busy man. All the other staff sat in the branch office are also very helpful. They even go to the extent of giving a bottle of water to an old (probably homeless) man and taking in a stray puppy on a saturday (until the owners found their pet)....
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Comment on agent fees
Agent fees is reasonable and is probably less expensive compared to other high street agents. The biggest drawback I see is AS trying to squeeze money in every tiny little way possible- like a 50p surcharge on card transactions which is always easier paying by card for larger transactions instead of the risk of carrying cash around.
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Sep 06,2016
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Joseph Smith
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Sep 06,2016
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Joseph Smith worked very hard to secure me the rental I wanted for my family,he went that extra mile to get us the flat and I am very grateful as it saved us a lot of time as it was the first flat I had viewed. I highly recommend him and the team at Aston Rowe....
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Comment on agent fees
They were as expected.
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Aston Rowe - Hammersmith, London, W6
Hammersmith
Shepherds Bush Road, London W6 7PH
(20)
Aston Rowe - Acton, London, W3
Office 1
103 Churchfield Road, London W3 6AH
(146)


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