90% sales valuation accuracy
90% sales fee satisfaction
MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.We pride ourselves ...
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MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
Latest Reviews
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21st Oct 2022
reviewed by 'Jim Fatah'
26th Jul 2022
reviewed by 'Jovan'
24th Jul 2022
reviewed by 'Ivan Lim'
17th Feb 2022
reviewed by 'Robert and Elizabeth Parker'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 90% | £250,000 | £9,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 233 | 1 | 551 | 18 | 98 | 0 | 127 | 2 | 88 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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MyLondonHome Branches (view all 4)
Jan 11,2015
Jan 11,2015
0
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I was contacted by Adam Carter after submitting an enquiry in regards to renting an apartment in Wilton Plaza, Victoria. He:
- Demonstrated extensive knowledge of the apartment / area I was interested in.
- Was super friendly and easy to communicate with during email/phone ...
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Jan 11,2015
Jan 11,2015
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Kristina was an excellent agent and was very proactive on our behalf. She was professional right from the start and not only that, but easy to get on with and understood all our requirements. Her assistance and efficiency so far have been great and I ...
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Jan 08,2015
Jan 08,2015
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Bryony was superb, professional, extremely helpful, refreshingly honest and an absolute pleasure to deal with.
Daniel was only involved in the final contract signing due to holidays but was well informed, professional and helpful throughout.
Patrick who I met at the flat to hand over ...
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Dec 31,2014
Dec 31,2014
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Adam is an extremely professional agent who is passionate about his work, and his enthusiasm is passed onto his clients. His good manners, honesty and kindness are rare features in London's contemporary estate agents landscape, and I will definitely use his services again in the ...
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Dec 22,2014
Dec 22,2014
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Many thanks Marko for helping me to find my new home. At my age it can be very stressfull moving location but you made it very easy. Thank you for walking backwards and forwards between properties before I made up my mind....
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Dec 22,2014
Dec 22,2014
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Daniel Novitt and the whole staff at 'MyLondonHome' have always been highly effective and efficient with their work ethics and productivity and I would recommend them immediately for any potential interested party looking for a London agent....
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Dec 22,2014
Dec 22,2014
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Francis was an amazing agent, very friendly, perfect approach and extremely professional. One could tell that he really loves his job and is always ready to take the extra step. Even though I did not manage to rent a flat it was mainly because of ...
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Dec 19,2014
Dec 19,2014
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We used the agent to sell an apartment and purchase a new one in the same block and then let it. Everyone we dealt with at My london Home was first class and we would recommend them for sure.They communicate very well throughout the ...
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Comment on agent fees
The fees were very reasonable for the great service we received
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Dec 18,2014
Dec 18,2014
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Hannah was extremely responsive and I felt that she offered me very professional and unbiased advice.
When my property was put on the market, she arranged for excellent photographs and the property was on the market within 24 hours of my agreement to use My London ...
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Comment on agent fees
Through factors not related to My London Home I withdrew the property from the market and hence no sale was concluded.
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Dec 18,2014
Dec 18,2014
1
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I contacted MyLondonHome (MLH) via the automated, email-an-agent function on the RightMove website. Six hours later Alex Whalley called me to schedule a viewing that afternoon. So I was already impressed & encouraged before my first viewing, having had other agents take 24-48 hours to respond ...
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Dec 17,2014
Dec 17,2014
0
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Tom and Matt were both very helpful. They kept me informed during the process. The landlord was not very helpful, and changed the offer price mid-way through the process. This was frustrating for me, not directly Tom's fault, but not ideal....
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Dec 16,2014
Dec 16,2014
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Daniel has provided great service. He is very responsive, deals with issues effectively and makes things very somooth for any tenant!...
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Dec 16,2014
Dec 16,2014
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Each member of My London Home staff showed a veru good effort from the very beginning in order to rent out my property. I also asked them to conduct the property management, and they handled everything with good care in an extremely quick and smooth ...
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Comment on agent fees
I believe I was offered with very good fees comparing other agents in current market.
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Dec 15,2014
Dec 15,2014
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MyLondonHome staff have done an excellent job in finding new tenants for me without a significant gap between tenants. The follow up service to ensure tenants requests were satisfied was also good....
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Dec 11,2014
Dec 11,2014
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Firstly I wanted to congratulate Adam on how eager he was to assist my husband & I. It's not often one would take the time to write about his estate agent however in Adams case I couldn't think of anything better! I emailed him late last ...
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Dec 10,2014
Dec 10,2014
1
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I was very pleased with the speed with which new tenants were found, especially when you consider the state of the flat as the previous tenants has been there for about 7 years. The void period was minimal and the time wasn't wasted as some decoration ...
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Aug 07, 2015
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(1)
Hello Mr G,
Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make letting, buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance.
Kind regards,
Andrew Griffith
Managing Director
MyLondonHome ...
Dec 08,2014
Dec 08,2014
0
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I recently rented the property at 828 Whitehouse following looking at various properties with Marko. He was everything I expected an agent to be; professional, courteous, knowledgeable, friendly, and extremely flexible. We looked at several properties - Marko was able to get us access at short ...
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Comment on agent fees
Seem pretty standard.
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Dec 05,2014
Dec 05,2014
6
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Elliot Rainbow was very dedicated to his assigned mission in finding the property I was looking for in London. He was able to give me an appropriate alternative to the first property which I missed as a result of the owner constant change of his ...
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Aug 07, 2015
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Hello Rahimah,
Thank you for the positive feedback. My team are always dedicated to our clients, ensuring that a premium service is received every time.
It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance.
Kind regards,
...
Dec 05,2014
Dec 05,2014
0
people found
this helpful
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The experience was positive, we achieved a very good price for the property (had received around 8 estate agents valuations and the price achieved was near the top end of the highest valuations, some estate agents had valued the property up to £100,000 less than achieved price) ...
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Dec 04,2014
Dec 04,2014
0
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Kristina helped me rent a flat whilst living overseas. She was very attentive and followed my brief of my requirements in the intial phase. I was very impressed that she volunteered to video a walk through of flats to give me a better idea of ...
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Comment on agent fees
No agent fees this time due to special promotion, added bonus that was unexpected.
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Dec 04,2014
Dec 04,2014
2
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We sold our property through My London Home. Hannah was extremely professional and very knowledgeable. Our property was advertised with another very well known agent in London for good few months, but Hannah managed to get an offer for us within 10 days and we sold ...
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Aug 07, 2015
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Hello Issac,
Such lovely comments, thank you! Please do recommend us to your family and friends, we'd love to assist them too! Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as Central London estate & letting agents are concerned, we think we're number one and I am delighted you seem to agree! I hope we can be of continued service.
Kind regards,
Andrew Griffith
Managing Director
MyLondonHome ...
Dec 04,2014
Dec 04,2014
1
people found
this helpful
this helpful
Mr. Marko Csokasi has been very helpful in dealing with me as a tenant:
1. He has been very pleasant in his correspondence with me (phone calls, email and text messages)
2. Very prompt in replying to my emails (he has responded quickly to my emails at ...
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Dec 01,2014
Dec 01,2014
0
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In the several months which I have been a tenant, I was confident that any issue or question I had in my apartment could be handled quickly and efficiently without a worry. Praveen from My London Home is always extremely helpful, has very positive energy, ...
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Dec 01,2014
Dec 01,2014
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I found that Kelly Scott at MyLondonHome helped me enormously. I was trying to get my flat ready for occupancy within four days because I had to go abroad on a business trip. It had to be furnished in that time. She advised me how ...
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Comment on agent fees
For the service provided, these are acceptable.
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Nov 27,2014
Nov 27,2014
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Very open to ideas. No hard sell. Quick and efficient. Called back when they said they would. Understood my needs as a seller. Will definitely recommend and use again!...
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Comment on agent fees
Good level. Willing to negotiate
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Nov 27,2014
Nov 27,2014
1
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Marko moved quicly in securing a flat for me at a reasonable price. I viewed the flat at lunchtime and it had been secured by COB that day. Very pleased with the result and found Marko extremely easy and straight forward to deal with....
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Comment on agent fees
I don't understand why letting agents in general are allowed to charge 'on-boarding' fee's to tennants. Surely they get a percentage of my rent each month and frankly any associated 'on-boarding' fee's should be covered by that.
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Nov 22,2014
Nov 22,2014
1
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MyLondonHome property management service (Kelly Scott) has managed my London property for nearly two years. I have found the service to be very professional. All queries and management issues were dealt with efficiently and expeditiously. All emails were responded to timeously. A difficult problem encountered ...
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Nov 22,2014
Nov 22,2014
0
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Tom was exemplary from start to finish - and beyond. Even after we had completed on the sale, he was helpful, always available, accommodating and very personable. I would absolutely use him when I come to sell the house! Brilliant job. Thank you Tom....
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Nov 22,2014
Nov 22,2014
5
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The agent - Elliot gave us the best customer care , information and options we had regarding our plot we sold through My London Home.
Mr. Rainbow had extremely good knowledge regarding the market position and options we had in front of us.
In a market ...
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Jan 18, 2016
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Hi Asaf,
Thank you for the kind review and your return business.
Always a pleasure to work with you.
All the best for the new year ...
Nov 21,2014
Nov 21,2014
6
people found
this helpful
this helpful
The service provided was fast and reliable. I had immediate feedback on all questions asked and speedy execution of interactions with owner enabling conclusion of the deal within 24 hours.
The central elements required are reliability and efficacy, and these were largely fulfilled....
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Comment on agent fees
asking price was achieved
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At MyLondonHome we are committed to providing a superior service for all of our clients and customers. Managing a large portfolio of properties, and coordinating the sales of many more properties does come with its challenges and we are proud of the way we conduct our daily business. On occasion, we do recognise that things go wrong and when it does, we want to put it right for you.
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Last updated at 10:37 AM 06/01/2016 by allAgents
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Best Estate Agent in SW1E 
Best Estate Agent in SW11 
