99% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
79% lettings fee satisfaction
Hi we're 1st Call. We sell homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant.
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Hi we're 1st Call. We sell homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant.
Latest Reviews
View all Reviews 195Featured Review
a
reviewed by 'Bev'
Featured Review
a
reviewed by 'Henry'
29th Apr 2024
reviewed by 'Natalya'
27th Apr 2024
reviewed by 'NYA'
4th Mar 2024
reviewed by 'David'
2nd Feb 2024
reviewed by 'Paul'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £72,000 | £1,820,000 |
| Lettings | 92% | 79% | £695 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 1 | 3 | 0 | 115 | 1 | 55 | 0 | 5 | 3 |
Areas covered
- SS1
- Southend on Sea
- SS2
- Westcliff on Sea
- SS3
- Shoeburyness
- SS0
- Thorpe Bay
- SS4
- Leigh on Sea
- SS5
- Southchurch
- SS9
- Eastwood
Address
193 Woodgrange Drive
Southend on Sea
Essex
SS1 2SG
01702616416
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Latest Properties
No Properties
Featured Review
a
Apr 24,2022
Apr 24,2022
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Well.... what can I say? Absolutely fantastic and professional service!
A colleague of mine recommended 1st Call to me.
I can honestly say, without a shadow of a doubt, Rob worked tirelessly, above and beyond what I would have expected of an agent, to sell ...
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Featured Review
a
Nov 07,2023
Nov 07,2023
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Great service received from 1st Call. I had a house that had been tenanted for 10 years and 1st Call dealt with the sale achieving a strong sale price and all went through without a hitch. Great communication throughout with thanks to Rob who oversaw the ...
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Apr 03,2019
Apr 03,2019
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Used this estate agents.
To sell my property in the Thorpe Bay Area.
Would fully recommend!
Always on hand to take your call, and give you the professional service You require....
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Mar 29,2019
Mar 29,2019
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We bought our property through 1st Call and must say what an excellent service we received. Rob and the team are very professional, friendly, helpful and efficient. What really stands out is the communication, emails and phone calls are responded to promptly, which is such ...
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Mar 28,2019
Mar 28,2019
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What impressed me was the way they approached me. From the very beginning, Rob was honest and direct and told us the advantages and disadvantages the new purchase. I appreciate it and made me decide straight away to go on with 1st Call Properties. I ...
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Comment on agent fees
Reasonable
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Mar 01,2019
Mar 01,2019
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I had the unfortunate experience of initially using an online agent who promised me the earth but delivered nothing and still expected me to pay despite not selling my home. I then instructed 1st Call after meeting Rob and the experience was completely different with ...
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Comment on agent fees
Very good fees especially for the quality of service received
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Mar 01,2019
Mar 01,2019
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Credit to Lorraine for finding me a home to buy. I was looking for either a home to move straight into or one that needed a refurbish.
Lorraine persevered in her search for me and came up with the right property. She was professional throughout, ...
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Feb 19,2019
Feb 19,2019
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Lorraine was very helpful to me all the way through this sale and did some great negotiating on my behalf to get the right deal in the end.She was very prompt in giving me updates on the progress of me buying my house and ...
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Comment on agent fees
Fees were fair for all the work she done for me .??
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Feb 15,2019
Feb 15,2019
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Lorraine and Rob have made the stress of buying our 1st house a pleasure. Lorraine's communication, professionalism and friendliness has been constant throughout. Would definitely recommend this great group of people to help anyone fulfill their dream of buying their home...
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Feb 14,2019
Feb 14,2019
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I was selling a property with an estate agent in Gravesend (wards)and bought a property for sale through 1st call in Westcliff-On-Sea ,it highlighted the importance of using a good estate agent,as 1st call were more than excellent,but for Lorraine I think ...
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Feb 12,2019
Feb 12,2019
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absolutely brilliant from start to finish I would highly recommend first call and would definitely use them again if we were selling...
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Comment on agent fees
very fair fee,s great agent
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Jan 30,2019
Jan 30,2019
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What can i say, from the first meeting with Rob to the last email sent, i cant praise you guys enough. Nothing seemed to much trouble, no matter how many calls or emails we sent :)
Both did a fantastic job in selling our property for ...
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Comment on agent fees
Fantastic company with great staff that do all they can to help and make you feel like a human doing the most stressful time
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Jan 30,2019
Jan 30,2019
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We cannot thank Rob enough for supporting us through this process. Everyone told us that buying your first home is one of the most stressful things you can do. It's not felt like it at all. Rob has been friendly and brilliant at keep us ...
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Jan 30,2019
Jan 30,2019
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Our house move was an epic 3 year journey with legal problems on our land, a total nightmare. Rob and Lorraine were incredibly positive, supportive & helpful through this journey and I would always recommend them. Another positive is their customer care and excellent communication. Many thanks....
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Comment on agent fees
Very reasonable fees.
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Jan 21,2019
Jan 21,2019
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Both Lorraine and Rob were amazing during our process of buying our first property. Lorraine kept us updated all the way through and we were so grateful with her help in chasing our extremely slow solicitors. They are a great team, who were always willing ...
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Comment on agent fees
Good
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Jan 11,2019
Jan 11,2019
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I can't be positive enough about 1st call. Always helpful, approachable and generally pleasant to d Al with.
Rob really fought tooth and nail for us when our buyers solicitor was being needlessly difficult to the point where I considered abandoning the whole thing but ...
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Comment on agent fees
More than happy.
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Dec 03,2018
Dec 03,2018
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Rob Crowe sold my rental property in 24 hours. The sale should have been straightforward but ended up very protracted. I live abroad so had to trust Rob to sort the obstacles out as they arose. He liaised with buyer, my lawyer and kept me informed ...
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Comment on agent fees
Very reasonable for the work involved.
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Nov 19,2018
Nov 19,2018
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One more happy customer
Rob done an exceptional job from A - Z (Valuation to Exchange)
Rally pleased with service and all support received from Rob and Lorraine
Will use 1st Call in future...
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Comment on agent fees
Service was worth every penny
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Nov 13,2018
Nov 13,2018
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1st Call provide a first class service to customers. Professional, courteous and efficient, they have been excellent throughout and I totally recommend them. Customer care is second to none and they have been extremely helpful in both letting and selling, a big thanks to you ...
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Comment on agent fees
Very good.
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Nov 12,2018
Nov 12,2018
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Lorraine was an amazing help when buying our property any questions we had she was always happy to help. Kept us informed all the way with how the sale was progressing and was kind enough to let us look at the property on more than ...
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Comment on agent fees
Good
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Nov 12,2018
Nov 12,2018
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Rob Crowe was one of a number of estate agents (including online) we contacted to provide a valuation. The end result was that there was only one choice that we could honestly go with and that was Rob representing 1st Call. Rob is enthusiastic, professional, ...
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Comment on agent fees
Good - their customer service was excellent.
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Nov 08,2018
Nov 08,2018
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Lorraine and Rob handled my sale brilliantly and I am so greatful for their help in sorting everything. Rob was extremely helpful by sitting down with me and talking me through the whole process as this was my first sale. Lorraine then oversaw the viewings ...
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Comment on agent fees
I found this very reasonable.
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Nov 07,2018
Nov 07,2018
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Thank you Rob and the team at 1st Call for supporting us with the purchase of our new home.
Rob was always on hand to provide updates throughout the purchase and made what could have been a very stressful process, much easier to manage.
Thanks ...
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Oct 29,2018
Oct 29,2018
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As living abroad we were very reliant on having an agent who we trusted to look after our property sale. Rob and Lorraine are just the team to do this. They accompanied all the prospective purchasers and let us have feedback form the visits. They ...
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Comment on agent fees
1st Call fees were the most competitive of the local agents and well worth every penny.
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Oct 19,2018
Oct 19,2018
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I have always used Rob Crow and followed him to this fantastic company,who have just sold my rental property.In fact all the staff are professional and will always get my houses or flats to sell...THANKS GUYS...
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Comment on agent fees
GOOD
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Oct 11,2018
Oct 11,2018
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Myself and my partner couldn't be happier with the service we received.
Cant thank Rob and Lorraine enough for going above and beyond to help us get to exchange of contracts.
Soooo many outside factors were thrown in the way yet, they were always at ...
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Comment on agent fees
good
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Sep 24,2018
Sep 24,2018
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Me and my family would like to send a big thank you to Rob, helping us by our first home. He really went above and beyond in helping us. He always answered all our questions and phoned us back when he said he would.
Thank ...
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Sep 13,2018
Sep 13,2018
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We have used 1st Call to sell previous properties and have always been more than happy with their service. This time Rob and Lorraine were outstanding. They kept us up to date with everything and ensured the selling and buying process was as painless as ...
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Comment on agent fees
Great value fixed price for fabulous service.
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Sep 08,2018
Sep 08,2018
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I brought a property through the office in woodgrange drive and found their service to be very good. I had lots of questions near to completion and they always got back to me promptly with the answers. They took a lot of the stress out ...
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Sep 07,2018
Sep 07,2018
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Lorraine and Rob have both been very proactive and have greatly contributed to accelerate the process and get the deal done.
Very friendly and professional.
They have been consistent in following up with all parties involved in the sales and purchase process....
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Comment on agent fees
good
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Sep 06,2018
Sep 06,2018
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Rob Crowe came to value my house I had lived in for 15 years so I was feeling a bit lost Rob put me at ease straight away his honest,friendly open approach won me over and he didn't let me down. Both he and Lorraine ...
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Comment on agent fees
Very reasonable
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Sep 05,2018
Sep 05,2018
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I can only say it was a pleasure having Rob acting as my agent, his customer service was 1st class always there to help and advice, unlike some agents I have worked with, If I called him he would always return that call the same ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:03 AM 17/01/2019 by Rob Crowe
Best Estate Agent in Southend on Sea 
