Strutt & Parker

Terrible attitude on the phone, and in person. * has always made renting a property through Strutt and Parker difficult. I would recommend anyone else in the area if it means you get to avoid dealing with ** Strutt and Parker ... Read Full Review

No response to emails, what is the point of pointing a contact form and email if you do not ... Read Full Review

I purchased a house through Strutt & Parker and found Edward and his team charming, efficient and highly knowledgeable of the area. It made the whole process far less stressful! So good in fact, I got him to recommend a colleague in Dorset to sell my parents house...which they ... Read Full Review

Private Tenants I implore you not to use Strutt and Parker Estate Agents in Banbury. We have been renting for over 10 years and not experienced anything like them. I wish we had read the reviews. We found a beautiful property to rent, and although Strutt and Parker were by far the most expensive ... Read Full Review

I have requested that my name be removed from a tenancy at Porchester where I am no longer resident but this has been refused. You initially agreed to this but when I asked to have my deposit returned you then said this couldn't be done. I have therefore asked for a key to the property as ... Read Full Review

Awful experience with Strutt and Parker Ascot. Unprofessional, unethical and rude. The manager who was written to was so quick to defend her staff that she forgot to get her story straight with the lies told by her team the day before! Extremely disappointed and I feel the team are so young and ... Read Full Review

Extremely poor service. We purchased the property through this agent and found them very difficult to deal with. At times they appeared to be even obstructive to the sale and almost caused the sale to fall through several times. Staff were rude and unpleasant. Not even a congratulations on ... Read Full Review

We decided to sell our house with Strutt and Parker, who style themselves as a premium estate agent capable of achieving the best price for your house and as a result they charge a percentage that is at the top of the bracket of most agents. However over the 11 months it took to sell our house, we ... Read Full Review

Stephanie Walker was very efficient sorting out my end of tenancy deposit and overpaid rent matters. She was always responsive and very ... Read Full Review

It is now 3 years since we purchased an apartment through Strutt and Parker and then contracted them to set up and look after the letting of the property. I can honestly say they made the complete process a simple, totally uncomplicated and stress free pleasure. Their friendliness and ... Read Full Review

Paula is extremely efficient and always replies to my queries quickly. She is very polite, honest and knowledgeable during conversations on the phone or correspondence via email. As we have a handful of properties with S&P - I do prefer just dealing with the same member of staff for all of them ... Read Full Review

i must comment on the efficient, friendly, courteous way my enquiry was handled by Paula. I was in Ludlow for a day, and she managed to arrange an appointment for me, at short notice, to view the property I am now living in. I went back to London, and Paula managed every deatil by email and ... Read Full Review

Our first rental in Shropshire was handled by Paula Olufsen who we found very efficient hard working and charming to deal with, seeing us through the initial rental process with ease and professionalism. She ironed out problems of which there were quite a few after we moved in - all with due ... Read Full Review

We have just bought a house through the Windlesham branch and couldn't be happier with the work the girls put in. A process that can take months & be highly stressful was made all the easier due to the girls working so hard. We're in our new home within 2 months of our offer, & ... Read Full Review

Exceptional service from Miss Edwards when letting our property. Couldn't have been more helpful. Very personal service from the beginning. I would highly recommend for any LL's to speak with ... Read Full Review

Strutt & Parker have managed residential lettings for us for over twenty years and have always provided a good professional ... Read Full Review

Waste of time to talk to them looking for a flat. Cancelled meeting at last minute with fluid story after talking to them all week. I would use other agents first if at all ... Read Full Review

In April we asked 3 agents to visit our property and quote a commission rate. Samuel Gibson attended and quoted 1.5%. We instructed another agent as they had dealt with a troublesome tenancy where we had to go to court. Now, some months on with the court case over (which we won) we have just ... Read Full Review

Poor customer service, contacted them on two different occasions to ask for a viewing on a property, never got any response. After my second email, a few days later, the property I asked to view had been taken. Would not recommend, they are the least pro-active company ... Read Full Review

Strutt and Parker show only contempt for their customers. So many negligent misstatements and inconsistencies you'd wonder if it was the same property you bought as described by Strutt and Parker. Their inconsistencies didn't stop there. Strutt and Parker carried them over to the ombudsman. After ... Read Full Review