By : 'Lmai' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX17
31 May 2019
People found this helpful1
After recently using Strutt and Parker to rent my house, my husband and I highly recommend this agency, especially Samantha. She was helpful, accommodating and extremely friendly when helping us. Always pleasant and professional, Samantha is a real asset to this agency. She looked after us every... Read Full Review
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I highly recommend using Strutt and Parker for any of your estate or letting agent needs.
Services : Letting( As a Tenant )Date: 30th May 2019
After recently using Strutt and Parker to rent my house, my husband and I highly recommend this agency, especially Samantha. She was helpful, accommodating and extremely friendly when helping us. Always pleasant and professional, Samantha is a real asset to this agency. She looked after us every step of the way and nothing was ever too much trouble! Always reliable, always friendly and made our first letting experience one to remember! Thank you Samantha!
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Rude! ...
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1 Star Review
By : 'CNNews' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : OX7
23 May 2019
People found this helpful2
Terrible attitude on the phone, and in person. * has always made renting a property through Strutt and Parker difficult. I would recommend anyone else in the area if it means you get to avoid dealing with ** Strutt and Parker... Read Full Review
Services : Letting( As a Tenant )Date: 22nd May 2019
Terrible attitude on the phone, and in person. * has always made renting a property through Strutt and Parker difficult. I would recommend anyone else in the area if it means you get to avoid dealing with ** Strutt and Parker team
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I am sorry to receive your feedback and will contact you directly to discuss this further.
Kind regards,
Kate...
Do not Rent using Strutt and ...
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1 Star Review
By : 'Paul' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : OX15
3 Jan 2019
People found this helpful1
Private Tenants I implore you not to use Strutt and Parker Estate Agents in Banbury. We have been renting for over 10 years and not experienced anything like them. I wish we had read the reviews.
We found a beautiful property to rent, and although Strutt and Parker were by far the most expensive... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Jan 2019
Private Tenants I implore you not to use Strutt and Parker Estate Agents in Banbury. We have been renting for over 10 years and not experienced anything like them. I wish we had read the reviews. We found a beautiful property to rent, and although Strutt and Parker were by far the most expensive agent in Banbury (With Sign Up Fees, and Referencing Fees etc. etc.), we felt the property was worth it. We had issues almost as soon as we moved in. The property was not well maintained and on numerous occasions the landlord entered the property without our permission. When we reported these issues to Strutt and Parker it was clear they did not want to upset the Landlord as they have a portfolio of rental properties that Strut and Parker 'Manage' for them, and I imagine they make quite a lot of money with the Landlord. When we came to leave the property, Strutt and Parker actively encouraged the Landlord to hold back as much of the deposit as possible. When we complained and raised a complaint with the TDS (Tenancy Deposit Scheme) Strut and Parker even went as far as filling out the Landlords Claim. Luckily we had some of our deposit returned as the TDS also felt the Landlord and Strutt and Parker were being unreasonable. I could not stress further anyone looking at renting with these people DO NOT!! It will cost you financially in the short term and financially in the long run! All I can say is if you are currently renting with them, report everything and put it in writing, as they are not interested in looking out for the tenants, and will just try and hold back your deposit!! Now that the TDS dispute has ended we are taking the landlord to court for beach of tenancy, its been a nightmare but we are not prepared to leave it as it is!!
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We went to view a property. ...
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1 Star Review
By : 'GiG' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : OX
5 Apr 2014
People found this helpful3
We went to view a property. Sent in our references which came back in less than 48 hours. We were told it would be presented when in fact we were only a second place tenant as they were looking for a smaller family. We not that big (5 in total) and this was a 4 bedroom house with 2 bathroom, 3... Read Full Review
What agent could do to change your mind?
You cant change this company. They not interested in clients. They have too many big contracts and they not going to change. Time will tell when they one day start loosing clients and tenants because of their attitude.
I think a new management structure who are customer service orientated might help. But whoever runs this company should be axed. They no good at what they doing.
Services : Letting( As a Tenant )Date: 4th Apr 2014
We went to view a property. Sent in our references which came back in less than 48 hours. We were told it would be presented when in fact we were only a second place tenant as they were looking for a smaller family. We not that big (5 in total) and this was a 4 bedroom house with 2 bathroom, 3 cloackrooms and was on a land with wide open spaces.
Needless to say that Robin had an arrogance and misled us. But he disillusioned himself into stating that he hadnt. Even his head office took his side and had an arrogant air about them.
This company shouldnt be allowed to trade. They have no interest in people, They only interested in Landlords and even then in only deceiving them.
I think if you look at them as a whole they are discriminatory, arrogant and possibly racist. They love the power they hold and have no interest in customer service.
I wouldnt use them again, even for my properties I own.
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