Strutt & Parker

We recently enlisted the services of Strutt & Parker to market and sell our family home. This was a probate sale and thus was littered with regulatory and administrative complexities, as well as being a very emotional experience us following the untimely passing of our parents. From our first ... Read Full Review

I rented a 2 bedroom flat in Eddington, Cambridge, managed by Strutt & Parker, and have experienced serious health and safety issues that went unresolved despite 1.5 months of communication. • On 31 May, I reported a water leak — foulsmelling waste water damaged the property and caused visible ... Read Full Review

The worst experience I've ever had in London. They charged us with crazy costs at the end of our tenancy and took away 40% of our deposit. Incredible how they behaved with us. Very very bad ... Read Full Review

Connar Shaw is attentive and into details, while very personable and professional at the same time. He listens and makes good judgment , and takes both tenants and landlords interests at heart. A very pleasant person to be around as well. Not sure if everyone in S&P is like him, but a ... Read Full Review

Connor really exceeded my expectations as property manager. He came on board in the middle of my tenancy when I was struggling to get my concerns recognised. Right away, he helped me find the right assistance I needed to help me with my concerns and troubles in the flat. His responses were quick ... Read Full Review

I have lived overseas for the past 5 years and I've had many worrying days with my properties, and nearly always have had to deal with a lack of communication. That was until Connor Shaw took over the management of my London properties. I have never met a more diligent and thorough person. ... Read Full Review

Although we did not buy from Strutt and Parker, we have found the Lewes office particularly helpful during our recent search for a property, from arranging short notice viewings to the staff accompanying us on the visits. We would not hesitate on using them again when the next move is ... Read Full Review

I've used S&P for a number of years to let two properties. They've been easy to deal with when it came to letting the properties, but thanks to Shannon Flanagan of their Chelsea office the management of them has been first class. She's brilliant and I would thoroughly ... Read Full Review

Having dealt with them twice I can not recommend them at all. I don't have very high expectations when it comes to London real estate agents (especially rentals) but both times they've been a dreadful experience and I believe they only want your money. Once they get your money they wash ... Read Full Review

There is no option for zero stars. * is incompetent and inept. He lies to his clients about potential buyers and their financial standing, behaves like a little boy when on site and instils little confidence in his ability whatsoever. They have various girls in the office that conduct weekend ... Read Full Review

They were a property managing agency for my previous flat. Nothing was ever done on time - to have anything fixed or replaced took absolute ages, then i moved out 6 weeks ago and they still haven’t returned my deposit. Choose another agency if you ... Read Full Review

I recently sold my house through Strutt & Parker which was agreed pre lockdown 1 and then delayed because the Survey could not be done. Without their total professional service during this time the sale would have fallen through. People complain about commission paid to Estate Agents , I do ... Read Full Review

Horrible experience with agent Orla O’Sullivan. Unprofessional, humiliating behaviour. Shame on the agency. Please don’t waste your time with ... Read Full Review

Horrible Experience from start to finish. Called multiple time about multiple houses I was told may times they would be back in touch and no body did when I called a few days later the property were no longer available even though I was the first to ring about x2 of ... Read Full Review

Strutt and Parker was once one of the elite Estate Agents that one could rely on to provide the very best service. This is sadly no longer the case. They lied to us. Asked when the property would appear on Rightmove, we were told it would be at least 48 hours as Rightmove now slow at putting ... Read Full Review

The team dealing with our sale was excellent. We were kept up to date throughout the process and did not have to chase for information. The advice was always helpful and pertinent. Help with negotiations was extremely useful and lead to a very satisfactory ... Read Full Review

Absolutely disgraceful service received from Sam Stevens at the Canterbury office. We had an offer accepted and had instructed solicitors, whom Sam took it upon himself to call every two hours initially. Then the calls stopped and we (and our solicitor) were trying for two weeks to contact Sam ... Read Full Review

STAY AWAY IDEOTS If you go anywhere near them BLAME YOUR SELF Very UNPROFESSIONAL Apaling. There more interested In letting you know about the letters After ther ... Read Full Review

I have been in my home for 18 years, initially renting directly from the landlord. After 4 years they put Strutt & Parker Salisbury in charge. It’s easier for my to bullet point their actions; - it took 15 years to get new carpet. - they changed the payment date on my account ... Read Full Review

After recently using Strutt and Parker to rent my house, my husband and I highly recommend this agency, especially Samantha. She was helpful, accommodating and extremely friendly when helping us. Always pleasant and professional, Samantha is a real asset to this agency. She looked after us every ... Read Full Review