By : 'nicola' Services : Sales( Prospective Vendor/Buyer ) Sold price : £650000 Would you recommend ? : No Postcode : CT4
20 Feb 2020
People found this helpful3
Absolutely disgraceful service received from Sam Stevens at the Canterbury office. We had an offer accepted and had instructed solicitors, whom Sam took it upon himself to call every two hours initially.
Then the calls stopped and we (and our solicitor) were trying for two weeks to contact Sam... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 20th Feb 2020
Absolutely disgraceful service received from Sam Stevens at the Canterbury office. We had an offer accepted and had instructed solicitors, whom Sam took it upon himself to call every two hours initially. Then the calls stopped and we (and our solicitor) were trying for two weeks to contact Sam and he did not respond at all to calls, emails or texts. Eventually, we took the unusual step of contacting the vendor directly, to be informed that as the deal was 'not progressing', the papers had been withdrawn the previous week! That was completely untrue and we had not informed Sam anything of the kind. Sam did not even have the decency to contact us and inform us of this development; he just took a cowardly route of ignoring us - even telling the vendor that he had contacted us when he had not. We have spent a considerable amount of money on this deal and will be submitting a formal complaint however, if we can save someone else having to deal with this individual, then this review will have been worthwhile. Please avoid.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Buying from Strutt & ...
Share On :
5 Star Review
Edward
By : 'Pj' Services : Sales( As a Buyer ) Sold price : £875000 Would you recommend ? : Yes Postcode : TN27
9 May 2019
People found this helpful0
I purchased a house through Strutt & Parker and found Edward and his team charming, efficient and highly knowledgeable of the area. It made the whole process far less stressful! So good in fact, I got him to recommend a colleague in Dorset to sell my parents house...which they... Read Full Review
I purchased a house through Strutt & Parker and found Edward and his team charming, efficient and highly knowledgeable of the area. It made the whole process far less stressful! So good in fact, I got him to recommend a colleague in Dorset to sell my parents house...which they did!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 2 of 2 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.