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The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 573 Reviews
98% Recommended
98% sales valuation accuracy
87% letting valuation accuracy
98% sales fee satisfaction
90% letting fee satisfaction
By : 'Gavin'
Services : Letting(As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : PL1
A very pleasant company and the agent was fab, Great service,very patient, would highly recommended to anybody looking for a trusted estate agent.
The fee's are a bit excessive, but I guess you get what you pay for, and they have lots of staff wages to pay.
The fee's are a bit excessive, but I guess you get what you pay for, and they have lots of staff wages to pay.
By : Iain Christie
Mar 14, 2016Hi Gavin, Thank you for your review and comments. I am glad that both Kathy and Hannah were able to offer you a great all round service
Bradleys is a Member of The Property Ombudsman\'s Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 9/26/2016, 3:50:55 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 98% | 98% | £53,000 | £597,500 |
Lettings | 87% | 90% | £300 | £1,200 |
Bradleys Estate Agents
16 Mannamead Road, Plymouth, Devon
PL4 7AA
01752 260400
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Chloe
By : 'Susan'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PL4
Called to try and speak to someone about selling my second property in Sutton Harbour and got through to a girl named Chloe who was extremely rude and abrupt. I was made to feel as if I was bothering her and causing her an inconvenience. I have decided to go with a different estate agents as I... Read Full Review
Beki
By : 'Terry'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL14
Just wanted to thank Beki for helping us rent out our first investment property, great communication and dedication to succeed. Thank you... Read Full Review
By : 'Steve'
Services : Sales( As a Buyer )
Sold price : £167500
Would you recommend ? : Yes
Postcode : PL4
Sacha at the Mannamead branch was exceptional. When I was buying a property in central Plymouth she went above and beyond in terms of customer service. Highly professional and keen to help. Couldn’t be happier. Thanks again Sacha! Best, Steve and... Read Full Review
Matt
By : 'Barrie'
Services : Sales( As a Vendor )
Sold price : £175650
Would you recommend ? : Yes
Postcode : PL5
A very professional service from the Start. One phone call to Matt at Mannamead Branch who visited us quickly despite covic19 with full PPE and gave a fantastic service. Followed up next day with a fantastic number of quality photos which helped enormously with the sale of our property. Property... Read Full Review
Karen
Matt
By : 'LG'
Services : Sales( As a Vendor )
Sold price : £110250
Would you recommend ? : Yes
Postcode : PL1
Not only was Matt Edwards super quick with putting my property on the market and explaining all the details to me, but he has been easily accessible throughout the whole of my extremely difficult sale and was extremely supportive in helping me get the place to exchange. Karen from central sales ... Read Full Review
Matt
By : 'Rachel'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : PL1
I have used Bradleys to help rent my properties several times over the last few years. They are always so easy to deal with and extremely efficient and helpful. This spring we were part way through the process of ending one tenancy and starting another when lockdown descended upon us. With a bit ... Read Full Review
By : 'Lee'
Services : Sales( As a Vendor )
Sold price : £165000
Would you recommend ? : Yes
Postcode : PL5
Great communication from the beginning. Many thanks to matt, Corey and Karen from the sales team. Will definitely use again in the... Read Full Review
By : 'Harry'
Services : Sales( As a Buyer )
Sold price : £172000
Would you recommend ? : Yes
Postcode : PL5
Corey has been proper helpful, stayed later for viewings, booked us in last minute and always been on other end of Phone and made the experience so far nice and... Read Full Review
By : 'Dan'
Services : Sales( As a Buyer )
Sold price : £98000
Would you recommend ? : Yes
Postcode : PL2
Very useful and helpful service whilst buying my first property, guiding me every step of the way and answering any questions I... Read Full Review
By : 'Gareth'
Services : Sales( As a Vendor )
Sold price : £320000
Would you recommend ? : Yes
Postcode : PL3
The guys at Bradley's have been fantastic, during our search for an agent we met Lindsay and she was so helpful and filled us with confidence that Bradley's were the right choice. Lindsay and the guys kept in touch and gave us plenty of warning about viewings. They sold our house in 1... Read Full Review
Karen
Matt
By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £139000
Would you recommend ? : Yes
Postcode : PL5
The team were excellent sold two properties and achieved very good price .Nothing ever to much bother for them good... Read Full Review
By : 'Julian'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL4
Great communication. Friendly and speedy service from beginning to end. I would definitely recommend them and will use them again in future. Lindsay is a... Read Full Review
By : 'Emma'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : PL3
Please, Do Not rent from this Agent! We moved into our rented property at the beginning of August, on viewing the property twice, we gave the viewing agent a list of things we wanted put right, prior to us signing the contract, these things being, mould on the Bathroom and Bedroom ceiling,... Read Full Review
By : Kai Logan
Oct 14, 2019Dear Emma Louise Fogarty, I would like to say thank you for taking the time to write a detailed account of your experience. We pride ourselves on providing the very highest of customer service and it ...
By : 'Jordan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL3
Corey met with me and accompanied me on a viewing, first impressions are massive and he come across as bubbly and professional. Unfortunately the house of which was not of interest to my partner and me. But never the less Corey's time was... Read Full Review
Matt
Karen
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £127000
Would you recommend ? : Yes
Postcode : PL5
Sold the house after other agents failed. My house had been up for sale for 8 months with other agents in Plymouth. We were experience difficulties selling and were on the verge of giving up. I spoke to Matt at Bradley's and we agreed a marketing plan. The house sold within three months.... Read Full Review
Karen
By : 'Bev'
Services : Sales( As a Vendor )
Sold price : £165000
Would you recommend ? : Yes
Postcode : PL4
Very happy with the whole sales process. We were kept fully informed throughout and the sales chasing department were right on the ball. We couldn’t have asked for a more pro-active bunch, from valuation right through to completion. Thanks to the whole... Read Full Review
Matt
By : 'Mark'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL6
A stress free service from start to finish. Friendly and knowledgeable staff who kept us bang up to date on everything. We would not hesitate to recommend Bradleys to anyone thinking of selling their... Read Full Review
Karen
By : 'Carl'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL22
It was great to get regular updates of the purchase and know that someone else was just as committed to getting the transation complete. Thank you great... Read Full Review
Karen
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £132500
Would you recommend ? : Yes
Postcode : PL2
Karen from Bradley's central sales chase team provided great service for my house sale and purchase. I have always been kept up to date, and anything that was required from me, or my buyer, was chased up quick and effectively. This is a great service that is provided by Bradley's... Read Full Review
Karen
By : 'DebbieGold'
Services : Sales( As a Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : PL6
Karen kept in contact throughout the process. She was very thorough and did a lot of leg work to bring the process to a successful end. Always very friendly and... Read Full Review
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