Austin & Wyatt

Branch manager, Neil, wrongly advised me that he was going to sell all the flats in a block. I had offered on one of the flats hoping for a negotiation instead I was told that a better flat would later be available. I still made a further offer and was also told that there was a first time buyer ... Read Full Review

We were looking for your first property to buy! We are so happy to do this through Austin & Wyatt. They were friendly and helpful! We can truly recommend ... Read Full Review

Austin & Wyatt have recently sold our property in London Road, Southampton, the Executive Branch Manager is approachable and has a great personality and of smart appearance. He is professional and responded promptly. The team are very dedicated and have excellent Customer Service Skills ... Read Full Review

We recently bought a house through Austin and Wyatt. We had viewed it a few months before and were outbid. The sale fell through and they came back to us and we proceeded. All through the process both Kyle and David were fantastic. Kyle is really switched on, very knowledgeable and nothing was too ... Read Full Review

For me as a tenant I have always found them to be helpful, professional and friendly. Wanted to give Kira a special mention for going above and beyond what one would expect with help and professional advice at the end of my tenancy. Especially considering the landlord had stopped using Austin ... Read Full Review

Austin & Wyatt Lyndhurst .. simply appalling service and lies from start to finish All I can say is awful High Street 2 corporate agents like this are the arguments behind using online agents I personally would recommend never to use the corporate / high street agent like this and I never ... Read Full Review

Left several messages requesting to view a property, no answer or return of call. I feel sorry for the vendor to be honest as we are in a position to proceed so they could end up with a good offer but won't because we are not being called back. Probably should report to the ... Read Full Review

Estate agents never get back to you if your offer is submitted and what the vendor's response was. I have been waiting for two weeks. They wanted to increase the offer, then had my offer accepted even less than the asking price. Then after the offer was accepted, they said that there was a ... Read Full Review

Useless,Just as bad as any other agent The only positive is that the photos were good. communication and professionalism would be ... Read Full Review

Originally seemed a respectable and decent agent to rent from until the end of the tenancy. Staff do not pick up the phones. Store manager (amesbury) likes to push blame onto landlord and tenant rather than taking responsibility. Awful communication. Takes a long time to have errors ... Read Full Review

We instructed Austin & Wyatt, Lower Parkstone, to let our flat. It seemed ok to start with, then viewing messages we received were contradictory and false. We found that the Senior Lettings Negotiator preferred emails as opposed to a simple phone call, even when we stated we could not check ... Read Full Review

Poor communication, made offers via the lettings team and never informed if they were successful or not. No follow ups to keep us up to date so we we elsewhere and secured a property in 48 ... Read Full Review

Great service throughout the sales progress. Exchanged and completed in less than 10 weeks. Very informative mortgage broker. Not only manged to get me more money but reduced my monthly repayment interest. Highly ... Read Full Review

I had a great service from Russell and the rest of the team at Austin and wyatt would recommend if looking to buy or ... Read Full Review

Excellent service. Russell & his team worked hard on our behalf to secure a genuine buyer at a better price than expected. Whilst we knew Austin & Wyatt were well established Russell Crook had been highly recommended by both a neighbour and relative . We couldnt believe a few of the ... Read Full Review

Incredibly unprofessional and the manager appears only interested in short term commissions and interestingly named Crook. Please avoid this Agency at all ... Read Full Review

Natasha's call out of blue one wet afternoon was the sunshine we needed. We had spent two months on the market with Purple Bricks which needless to say did not bring us many viewings and especially none that were in a position to proceed with buying our home. After a conversation with Natasha ... Read Full Review

I've rented a beautiful thatched cottage in the New Forest and found Austin and Wyatt very helpful. Richard showed me round and was very accommodating. I would definitely recommend ... Read Full Review

My review of Austin Wyatt/Countrywide is not favourable! I have enclosed my latest email detailing my experience of presently purchasing a property marketed by Austin Wyatt. To Austin Wyatt main office:... I’m in the process of purchasing one of your properties In the Southampton ... Read Full Review

Do not go with this agent if you value your neighbours. I have the gross misfortune of owning a house next door to one of the properties they manage. I came home from a day at work to find an enormous amount of garden debris from the neighbouring property strewn about under my fence from ... Read Full Review