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Bitterne Village Branch, , Hampshire
1.8/5, 5 Reviews
0% Recommended
67% sales valuation accuracy
0% sales fee satisfaction
No Description Found
"Branch manager, Neil, lacks..."
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1 Star Review
Neil
By : 'Property Buyer'
Services :
Sold price : £240
Would you recommend ? : No
Postcode : SO19
1 Aug 2022
People found this helpful4
Branch manager, Neil, wrongly advised me that he was going to sell all the flats in a block. I had offered on one of the flats hoping for a negotiation instead I was told that a better flat would later be available. I still made a further offer and was also told that there was a first time buyer who had made a higher offer so he had already closed the deal with premise that he would advise me when he sold the better flat. I was also told by Neil that he would turn up for the viewing. The tenant living there expected him too. So was surprised to see only us at the door. Apparently after advising me that he would inform me of the sale of the better flat. The very next day, Neil found out that it was already sold to its occupant. He didn't bother to let me know. On calling him after a few months today, he advised me that the flat was already sold and was extremely defensive and argumentative regarding his hassle. He was even accusing me of being rude to his colleague whom I had spoken to earlier which was a total lie again. This person has a reputation for this sort of behaviour. He stressed me out and caused me upset. I believed his lies. I would have increased my offer further had Neil not advised me that a better flat was coming up. When dealing with me today, he was not prepared to listen. Instead talking over me with a pack of lies and interrupting me. So I said we ll leave it all your way. Then he wanted to do business with me.......
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 0% | £130,000 | £300,000 |
Address
Austin & Wyatt
369 Bitterne Road, , Greater London
Hampshire
SO18 5RR
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Austin & Wyatt Branches (View All 38)
My experience with neil and ...
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5 Star Review
By : 'Lynn'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : SO19
12 Mar 2025
People found this helpful0
My experience with neil and all the team at bitteren branch has been second to none they are absolutely 💯 I bought my house with Neil and then sold it and then Neil found me my ever home he could not have done anymore he tried. And at my sad time has helped me sell my mothers house would highly ... Read Full Review
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im not even going to give ...
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1 Star Review
By : 'ange'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO18
11 Oct 2023
People found this helpful3
im not even going to give them one star, absolute joke of an estate agent, My sister has been through the most horrendous year with them, Neil is supposed to be a professional who did'nt even reply to his emails on most occasions, waits until he is not in office or on leave and gets his staff ... Read Full Review
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Dishonest EXECUTIVE BRANCH ...
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1 Star Review
By : 'Totally'
Services : Online Auctions
Sold price : £250000
Would you recommend ? : No
Postcode : SO19
13 Sept 2023
People found this helpful2
Austin&Wyatt is owned by Countrywide who sell mortgages. Countrywide reward their agents with commission when they sell a property with additional commission if the buyer takes a mortgage out with them too. Also the bigger the mortgage, the more commission. MR NEIL MAYES IS AN EXECUTIVE... Read Full Review
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The WORST experience ...
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1 Star Review
By : 'Stacey'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : No
Postcode : SO18
5 Jan 2023
People found this helpful3
The WORST experience I've had with Estate Agents. Please AVOID if considering selling. I had the mis-fortune of selling a property with Austin and Wyatt and the communication was horrendous. It was so bad, the buyer felt the need to contact us directly. At this point we discovered a number... Read Full Review
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Branch manager, Neil, lacks ...
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1 Star Review
By : 'Property'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £240
Would you recommend ? : No
Postcode : SO19
1 Aug 2022
People found this helpful4
Branch manager, Neil, wrongly advised me that he was going to sell all the flats in a block. I had offered on one of the flats hoping for a negotiation instead I was told that a better flat would later be available. I still made a further offer and was also told that there was a first time buyer... Read Full Review
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