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Austin & Wyatt

5/5, 117 Reviews
100% Recommended

80% sales valuation accuracy

64% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale80.00%64.00%£70,000£625,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
37518278106429
Address

Austin & Wyatt
15 Adastral SquarePoole, Dorset
BH17 8SA
01202 348115

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:30
  2. 09:00 - 18:30
  3. 09:00 - 18:30
  4. 09:00 - 18:30
  5. 09:00 - 18:00
  6. 09:00 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

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Austin & Wyatt Branches (View All 38)
Amazing Experience Renting My ...

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5 Star Review
UserName

UserName

By : 'D'
Branch : Bournemouth, 113 Old Christchurch Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : BH10

1 Oct 2025
People found this helpful0

I had a fantastic experience with Austin & Wyatt Bournemouth! From start to finish, the process of renting my flat was smooth, professional, and stressfree. A huge thank you to Anna and Tia all their help — they were both friendly, responsive, and incredibly supportive throughout the entire ... Read Full Review

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Domonique ( Property manager) ...

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1 Star Review

By : 'Unhappy'
Branch : Winchester, 7 Southgate St
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SO22

12 Jun 2025
People found this helpful

Domonique ( Property manager) Has possibly THE worst attitude ever. This company and her lack of respect toward tenants and the neighbouring homes is absolutely shocking. This company will do anything to avoid paying out and resolving issues, dragging them out months and effecting people’s ... Read Full Review

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Very proactive and ...

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5 Star Review

By : 'Andy'
Branch : Parkstone, 20 Station Road
Services : Sales (As a Vendor)
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
Postcode : BH12

4 Apr 2025
People found this helpful0

Andy Hill was really helpful and responsive all way through. The best part of the experience was that they amazingly arranged 24 viewings a day and the property was gone within a week. ... Read Full Review


Comments on Agent Fees

Very resonable and compatitive

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My experience with neil and ...

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5 Star Review
UserName

By : 'Lynn'
Branch : Bitterne Village Branch, 369 Bitterne Road
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : SO19

12 Mar 2025
People found this helpful0

My experience with neil and all the team at bitteren branch has been second to none they are absolutely 💯 I bought my house with Neil and then sold it and then Neil found me my ever home he could not have done anymore he tried. And at my sad time has helped me sell my mothers house would highly ... Read Full Review

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Simple ...

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1 Star Review

By : 'Samridhi'
Branch : London Road Southampton, 26 London Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £325000
Would you recommend ? : No
Postcode : SO16

3 Mar 2025
People found this helpful0

They are simply fraud, I made an offer and they haven’t receive any offer yet and asking increase in the offer though I offered close to offer price and advertising again and telling me it’s been sold. Will never recommend anyone to buy from them. Worst company highly ... Read Full Review

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Excellent service from Kyle ...

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5 Star Review
UserName

By : 'Debbie'
Branch : Poole, 15 Adastral Square
Services : Sales (As a Vendor)
Sold price : £97500
Would you recommend ? : Yes
Postcode : BH17

23 Dec 2024
People found this helpful0

Excellent service from Kyle and his team, would definitely recommend them to family and friends, nothing was too much ... Read Full Review

Comments (0)Was this helpful?:
Flat ...

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5 Star Review

By : 'Peter'
Branch : Poole, 15 Adastral Square
Services : Sales (As a Buyer)
Sold price : £140000
Would you recommend ? : Yes
Postcode : BH4

4 Jul 2024
People found this helpful0

Just completed a flat purchase with them today, staff was excellent from start to finish. Highly recommended ... Read Full Review

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Jade was great ...

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5 Star Review
UserName

By : 'Abi'
Branch : Southampton, 369 Bitterne Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO32

25 Jun 2024
People found this helpful0

We worked with Jade and she was always very helpful, fast responses and very professional. Would recommend ... Read Full Review

Comments (0)Was this helpful?:
I would have higher ...

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1 Star Review

By : 'Lucy'
Branch : London Road Southampton, 26 London Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SO16

24 Mar 2024
People found this helpful0

I would have higher professional standards than spending time to selling the working class house of that poor social benefit receiver who obviously won't buy another house. I would have higher professional standards than conducting a viewing in that back to brick and demolition site house. I ... Read Full Review

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I have just completed a ...

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5 Star Review
UserName

UserName

By : 'Chris'
Branch : London Road Southampton, 26 London Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SO18

30 Nov 2023
People found this helpful0

I have just completed a purchase of a property and the help they gave me was excellent, I couldn’t ask for better help. Biggest thank you to Neil and Maxine. Thank you ... Read Full Review

Comments (0)Was this helpful?:
Never phone you ...

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1 Star Review

By : 'Victoria'
Branch : Lyndhurst, 37 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO40

12 Oct 2023
People found this helpful1

I recently tried to arrange a viewing of a property, I contacted them on Friday and they called me back on the Saturday as I was heading out the door so told Gem I would call her back in an hour when I was on the train. When I called nobody answered so I left a message amd nobody bothered to phone ... Read Full Review

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im not even going to give ...

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1 Star Review
UserName

By : 'ange'
Branch : Bitterne Village Branch, 369 Bitterne Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SO18

11 Oct 2023
People found this helpful3

im not even going to give them one star, absolute joke of an estate agent, My sister has been through the most horrendous year with them, Neil is supposed to be a professional who did'nt even reply to his emails on most occasions, waits until he is not in office or on leave and gets his staff ... Read Full Review

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Dishonest EXECUTIVE BRANCH ...

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1 Star Review

By : 'Totally'
Branch : Bitterne Village Branch, 369 Bitterne Road
Services : Online Auctions (Prospective Vendor/Buyer)
Sold price : £250000
Would you recommend ? : No
Postcode : SO19

13 Sept 2023
People found this helpful2

Austin&Wyatt is owned by Countrywide who sell mortgages. Countrywide reward their agents with commission when they sell a property with additional commission if the buyer takes a mortgage out with them too. Also the bigger the mortgage, the more commission. MR NEIL MAYES IS AN EXECUTIVE ... Read Full Review

Comments (0)Was this helpful?:
Dodgy ...

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1 Star Review

By : 'Luke'
Branch : Poole, 267 Ashley Road
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : BH12

18 Jul 2023
People found this helpful1

Rented a property with my ex partner and we split up during the tenancy period, requested to leave the tenancy and was told by the end of the contract my name would be removed. Austin & Wyatt decided to renew the tenancy with my name on it after my ex failed referencing without updating me ... Read Full Review

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I had an unpleasant ...

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1 Star Review
UserName

By : 'peter'
Branch : Totton, 7a Salisbury Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : SO40

12 Jun 2023
People found this helpful1

I had an unpleasant experience with a very unprofessional salesman named Russell ... Read Full Review

Comments (0)Was this helpful?:
Lesson ...

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1 Star Review

By : 'STheBit'
Branch : Bournemouth, 113 Old Christchurch Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £400000
Would you recommend ? : No
Postcode : BH2

7 Jun 2023
People found this helpful1

The sale of our flat should have been fairly simple, at least that was the case according to Austin and Wyatt. The reality however was significantly different. The misrepresentation of our flat and the made up information during viewings was reason enough for us to terminate our contract with them. ... Read Full Review

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This is the worst Agency that ...

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1 Star Review

By : 'Angueszla'
Branch : London Road Southampton, 26 London Road
Services : Other (Buying agent)
Sold price : £150000
Would you recommend ? : No
Postcode : SO14

20 Mar 2023
People found this helpful1

This is the worst Agency that I have dealt with so far. Unprofessional. Never got back to me with answers to my questions. The property i was purchsing had an issue and they lied as to what the issue was, this came to light after my solicitor found information as to the actual problem which could ... Read Full Review

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The WORST experience ...

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1 Star Review
UserName

By : 'Stacey'
Branch : Bitterne Village Branch, 369 Bitterne Road
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : No
Postcode : SO18

5 Jan 2023
People found this helpful3

The WORST experience I've had with Estate Agents. Please AVOID if considering selling. I had the mis-fortune of selling a property with Austin and Wyatt and the communication was horrendous. It was so bad, the buyer felt the need to contact us directly. At this point we discovered a number ... Read Full Review

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Had a lovely experience and ...

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5 Star Review
UserName

By : 'Chanel'
Branch : London Road Southampton, 26 London Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SO17

8 Dec 2022
People found this helpful0

Had a lovely experience and we would highly recommend Gobind! As first time buyers he really made the whole process smooth and effortless. He is approachable and friendly, we couldn't have been happier. Thanks ... Read Full Review

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Its refreshing to find an ...

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5 Star Review
UserName

By : 'Colin'
Branch : Lyndhurst, 37 High Street
Services : Surveying (Surveys)
Would you recommend ? : Yes
Postcode : SO43

27 Oct 2022
People found this helpful1

Its refreshing to find an estate agent that is happy to be realistic and honest about prices based on years of local knowledge and experience gain by Micheal Lawrence. In a market where less honorable agents are happy to give clients an unrealistic valuation in a vain attempt to win over their ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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