The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 4 Reviews
25% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
By : 'Luke'
Services : Letting(I am a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : BH12
Rented a property with my ex partner and we split up during the tenancy period, requested to leave the tenancy and was told by the end of the contract my name would be removed. Austin & Wyatt decided to renew the tenancy with my name on it after my ex failed referencing without updating me of the situation causing me an almost 2 year battle which is still on going. I’m now left facing bills that were nothing to do with me and rental arrears that are nothing to do with me because she stopped making payments. I did not agree to renew the tenancy and therefor should have been contacted and asked what I’d like to do, not just renew it because they wanted to keep an income on the property! I even moved out of the county for over 6 months before finding out they had renewed my name without my permission. They failed to contact me about any of this! DO NOT USE THIS LETTINGS AGENTS.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £825 | £850 |
Austin & Wyatt
267 Ashley Road, Poole, Dorset
BH14 9DS
01202 805 816
By : 'Luke'
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : BH12
Rented a property with my ex partner and we split up during the tenancy period, requested to leave the tenancy and was told by the end of the contract my name would be removed. Austin & Wyatt decided to renew the tenancy with my name on it after my ex failed referencing without updating me... Read Full Review
By : 'Robin'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BH13
My thanks to Austin & Wyatt Poole, under the management of Mr Scott Sowter, for the professional service given to the challenging sale of my property in Poole. Thank you. I unreservedly recommend Austin & Wyatt Poole. Robin... Read Full Review
Industry standard.
By : 'AI'
Services : Letting (As a Tenant)
Rent PCM : £825
Would you recommend ? : No
Postcode : BH14
This company is an absolute disgrace. We have been tenants for over two years, in that time we have been made to feel like incompetent children who simply don't matter. We are both working professionals who have rented for a number of years and have never defaulted. I reported an issue with the... Read Full Review
Treat tenants like functioning human beings, people rent because they have to not because they are utter scum. It is not a class war, we are people too. Don\'t say you will do something and then fail. In short don\'t lie. Don\'t threaten people with debt collection when you have received the payment for rent, also when this has been proven - have the good grace to apologise. The best thing you could do is to cease being a letting agent.
Extortionate and the amounts change depending on who you are talking to.
By : 'Jason'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BH15
We are prospective cash buyers with no chain behind us. No mortgage would be involved. My wife and I viewed a 3 bed semi-detached property on the 31st January. We both really liked the property as it suited our whole family, especially our 11 year old disabled daughter. We were encouraged by... Read Full Review
By being honest, polite, respectful, and providing good customer service.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 10/10/2019, 2:49:26 AM by allAgents