The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 4 Reviews
25% Recommended
0% sales valuation accuracy
50% sales fee satisfaction
By : 'Mr Osborne'
Services :
Rent PCM : £1150
Would you recommend ? : No
Postcode : SP4
Originally seemed a respectable and decent agent to rent from until the end of the tenancy. Staff do not pick up the phones. Store manager (amesbury) likes to push blame onto landlord and tenant rather than taking responsibility. Awful communication. Takes a long time to have errors rectified. And finally makes out other people are in the wrong rather than taking blame for being inconsistent and disrespectful. One of the worst places I’ve ever rented from. The landlord is amazing and was helpful throughout but I wouldn’t recommend anyone renting from these people as you will have a nightmare moving forward or trying to leave your tenancy.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 50.00% | £0 | £0 |
Austin & Wyatt
30 Salisbury Street, Salisbury,
SP4 7HD
01722 395 137

By : 'Gerry'
Services : Letting( As a Tenant )
Rent PCM : £1345
Would you recommend ? : Yes
Postcode : SP4
For me as a tenant I have always found them to be helpful, professional and friendly. Wanted to give Kira a special mention for going above and beyond what one would expect with help and professional advice at the end of my tenancy. Especially considering the landlord had stopped using Austin... Read Full Review
By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : SP4
Originally seemed a respectable and decent agent to rent from until the end of the tenancy. Staff do not pick up the phones. Store manager (amesbury) likes to push blame onto landlord and tenant rather than taking responsibility. Awful communication. Takes a long time to have errors... Read Full Review
By : 'Steve'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : SP4
Countrywide took over a small independent Letting Agent in Amesbury Wilts, and changed its name to "Austin and Wyatt. Within weeks all of the existing knowledgable staff had left. The back office became a call centre in Nottingham. Countrywide's speciality is "add on charges" which ... Read Full Review
By : Angus Shield
19 Apr 2018This is so sad to hear, and continue hearing. I was one of the Partners of the former business and retired a year before it was sold to A&W. I still receive contact from former Landlords. I have...
By : 'Steve'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : SP4
Zero points. Countrywide is the power behind a number of High Street "names". This review is for AUSTIN WYATT in Amesbury Wilts. Countrywide took over what was a small local letting agent, and that is when the service went into freefall. Countrywide/Austin Wyatt service is... Read Full Review
See above. Ludicrous add ons, inflated charges for routine admin, Hidden percentages demanded from contractors.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.