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The UK's Largest Customer Review Website for the Property Industry

1.3/5, 6 Reviews
17% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Phoebe'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : FY3
The worst estate agency I've dealt with in my many years of renting. Beginning with an extremely pushy, tactless salesman trying to sign us up to contents and income insurance/cover, using scare tactics such as 1 in 2 people get cancer in their lifetime ...quite unbelievable. Although I reported this incident and it was dealt with by the person's manager, on a wider scale we've experienced poor communication and terrible attitudes from employees, particularly in the Lancaster branch. I will be making sure I have minimal contact with the agency throughout my tenancy where possible.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £375,000 | £375,000 |
| Lettings | 0% | 99% | £0 | £0 |
Farrell Heyworth
8 Chapel Street, Poulton Le Fylde, Lancashire
FY6 7BQ
01253 886000
By : 'SUSAN'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £375000
Would you recommend ? : No
Postcode : FY2
Don't ever use this terrible company to sell or buy. We went into the Cleveleys office to ask them to value our property to put on the market, we were met by an extremely unfriendly female who seemed intent on putting us off using them, she eventually took our phone number and said their... Read Full Review
By : 'Phoebe'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FY3
The worst estate agency I've dealt with in my many years of renting. Beginning with an extremely pushy, tactless salesman trying to sign us up to contents and income insurance/cover, using scare tactics such as 1 in 2 people get cancer in their lifetime ...quite unbelievable. Although I... Read Full Review
By : 'Mrs'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : FY6
Matthew the Manager at Poulton is very nice and helpful. However it's coming upto my 16 wk contract and NO sale evolved :-(. I have only given 2 stars purely because of the lack of feedback and communication from the office such as returning calls. Just one of the unlucky ones I suppose. Thanks for ... Read Full Review
Good fee deal. However irrelevant if the house isn't sold.
By : 'Craig'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : FY6
Well I had the misfortune of contacting FH regarding a property for sale in Broughton in June 2015, to be told it was already going through, then a month later back on the market, (this is hard to believe but this went on for over a year, that it was sold then it wasn't then it was etc, it was... Read Full Review
By : Matthew Hankinson
17 Nov 2016Dear Mr Birch, Thanks for taking the time to leave feedback about our service. Customer service is very important to us and all feedback helps us to inform our future training and policy...
By : 'David'
Services : Other (Buying agent)
Would you recommend ? : No
Postcode : FY6
Wish I had read the reviews first. Communication virtually non existant. I thought a big north west specialist would have been more on the ball, sadly not. Going to move onto IMove , seems like they have 'sold boards all over the Fylde area. FH boasted of a sale every 45 minutes, it seems now it ... Read Full Review
Fees were acceptable, as were the tie in dates.
By : Laura Gittins - Marketing Manager
17 Nov 2016Hi David, Thanks for getting in touch. Customer service is very important to us and as a result we take all feedback very seriously. I would very much like to investigate this matter further, however ...
By : 'Disappointed'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FY67
I moved in at 15 of march. I had no light in bedroom, all furniture listed on agreement were faulty, washing machine didnt work, dishwasher didnt work and shower was broken. Also I had to clean everything on my own, cupboards inside was black, same goes for walls in toilet and bathroom, all windows ... Read Full Review
They should start respecting people who gives them work and makes them money! highly disappointing!
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