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London, NW7
2.8/5, 9 Reviews
44% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
99% letting fee satisfaction
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"SELLERS..."
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1 Star Review
By : 'Gerry-V'
Services :
Would you recommend ? : No
Postcode : NW7
28 May 2018
People found this helpful10
Martyn Gerrard have been operating in the North West London area since the 1960's. They still employ the unscrupulous dirty tricks that were part and parcel of the estate agency business in the latter part of the last century. Be VERY careful when entering into a Marketing Agreement with them. The will look to lock you in to to what amounts to a âSole Selling Rightsâ contract and include terms such as âReady, Willing and Ableâ which means if the agent finds a buyer who fulfils that condition, even if the seller refuses to conclude the sale or withdraws the property before exchange of contracts for whatever reason, the seller is liable to pay commission. The Marketing Agreement is sent as an email link to facilitate electronic signing. However when attempting to open the agreement a failure message is displayed and you are invited to by Martyn Gerrard to attend the branch office to sign in person. When attending you will be pressured into signing without carefully reading and considering the T&C's within. Beware of this tactic and refuse to sign at the office. Take the agreement away and very carefully read and consider the content and what it is you are letting yourself in for. Does not make for pleasant reading. Even after the contract comes to an end, there is small print imbedded in the lengthy contract that implies that should you sell via another agent of even by finding your own buyer they will come after you for the commission and they will fabricate documentation to back up their claim. Martyn Gerrard will ignore your instructions should such instruction not be in their interest. If the seller is not resident in the property they more often than not fail to inform the seller of a viewing. Should the seller complain about the lack of communication, their sales negotiators will invent an excuse blaming the âcomputer systemâ or likewise. Martyn Gerrard are a relic of a bygone era â the bad old days of estate agency practices. It is time they went the way of the dinosaurs.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 67% | £372,000 | £380,000 |
| Lettings | 0% | 99% | £1,550 | £1,550 |
Address
Martyn Gerrard
109 The Broadway, London, Greater London
NW7 3TG
0208 906 0660
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Martyn Gerrard Branches (View All 14)
Employee asked inappropriate ...
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1 Star Review
By : 'Michelle'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NW7
19 Jul 2020
People found this helpful3
An employee came around for a quick evaluation and wouldn’t leave despite guests being present. He also took advantage of my incredibly elderly father to ask highly personal and inappropriate questions about our financial status and incoming money, as well as my mother’s... Read Full Review
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Tyler, the best ...
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5 Star Review
By : 'Mariana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW7
16 Mar 2020
People found this helpful0
Before I met Tyler , I believed that all agents are evil and they don't think at tenants. Tyler is amazing. He helped me with the paper even at 22.00 on his day off. He answered to all my questions and some of them , believe they were stupid. I was new. It was my first rent and I'm really ... Read Full Review
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Avoid at all costs! Utterly ...
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1 Star Review
By : 'yasmin'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NW7
13 Aug 2019
People found this helpful4
Avoid at all costs! Utterly appalling, this is the worst estate agent we have ever dealt with and was a traumatic experience. There was no transparency, heavy delays, no follow-ups, bad communication, no morals or ethics in the way they acted. Unprofessional agency full of lies, do not recommend to ... Read Full Review
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I’ve be had such ...
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5 Star Review
By : 'Rita'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW7
1 Aug 2019
People found this helpful0
I’ve be had such great help from Martyn Gerrard. Especially Tyler he’s such a star! Thank you for your help Tyler... Read Full Review
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ABSOLUTELY HORRIBLE ...
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1 Star Review
By : 'Raphael'
Services : Sales( As a Vendor )
Sold price : £380000
Would you recommend ? : No
Postcode : HA8
22 Jul 2019
People found this helpful3
ABSOLUTELY HORRIBLE EXPERIENCE It's been a few months that I'm supposed to write this but I hesitated a little as the last time I wrote a bad review about another estate agent they ended up buying numerous fake google reviews to bury my one down the list and bump up their overall... Read Full Review
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Very Professional and ...
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5 Star Review
By : 'Michelle'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : NW7
1 Apr 2019
People found this helpful0
Elijah Williams was very helpful during my search to rent a property. I couldn't recommend him enough, very friendly and... Read Full Review
Comments on Agent Fees
Good
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SELLERS ...
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1 Star Review
By : 'Gerry-V'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NW7
28 May 2018
People found this helpful10
Martyn Gerrard have been operating in the North West London area since the 1960's. They still employ the unscrupulous dirty tricks that were part and parcel of the estate agency business in the latter part of the last century. Be VERY careful when entering into a Marketing Agreement with... Read Full Review
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Before we bought our first ...
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5 Star Review
By : 'Sarah'
Services : Sales( As a Buyer )
Sold price : £372000
Would you recommend ? : Yes
Postcode : N12
15 Jan 2015
People found this helpful0
Before we bought our first home, we thought that the process was going to be an absolute nightmare. We had heard horror stories about terrible, rude estate agents, inflated markets and crazy bidding wars, and were dreading the whole ordeal! Until we met Tom Sexton from Martyn Gerrard. It is... Read Full Review
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i have contacted this office ...
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1 Star Review
By : 'Kl'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW71
5 Feb 2013
People found this helpful11
i have contacted this office to find a 3 bedroom house in mill hill to rent with the budget of £1700 PCM, the staff i met at the time instead working for tenant and landlord just giving all service he can to landlord just to open the door for next business with the same landlord. he acting... Read Full Review
What agent could do to change your mind?
what ever mistak been made in this sales put it right. the game that been played to make me pay much more that what i suppose to be paid putted right. so i dont think so its being possible.
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