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London, N8
3/5, 4 Reviews
50% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
No Description Found
Latest Reviews
2018housinglondon
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £0 | £0 |
Address
Martyn Gerrard
45 The Broadway, London, Greater London
N8 8DT
020 8348 5135
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Martyn Gerrard Branches (View All 14)
Great experience with MG in ...
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5 Star Review
James
By : 'JPXS'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : N8
21 Apr 2023
People found this helpful0
Had a great experience of selling my flat with the Crouch End Branch, specifically James M. James was thorough, communicated effectively throughout the process and was very supportive during one of life's most stressful periods! Highly... Read Full Review
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JPXS said about Martyn Gerrard
Services : Sales( As a Vendor )Date: 21st Apr 2023
Had a great experience of selling my flat with the Crouch End Branch, specifically James M. James was thorough, communicated effectively throughout the process and was very supportive during one of life's most stressful periods! Highly recommend.
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I really wish I read the ...
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1 Star Review
By : 'Rebecca'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N8
16 Jun 2021
People found this helpful4
I really wish I read the reviews before dealing with them... I won't go in detail but all I can say is DO NOT GO WITH THIS LETTING AGENCY! Please they will use you, try take your money and waste your time. Please I am one to never write reviews but I really don't want anyone to go... Read Full Review
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Rebecca Adams said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 16th Jun 2021
I really wish I read the reviews before dealing with them... I won't go in detail but all I can say is DO NOT GO WITH THIS LETTING AGENCY! Please they will use you, try take your money and waste your time. Please I am one to never write reviews but I really don't want anyone to go through what I went through.
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Excellent service and ...
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5 Star Review
By : 'JMA'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N8
18 Apr 2019
People found this helpful0
Richardo has been excellent throughout the process of our flat search. From finding us our perfect property by carefully listening to our requirements and budget, through to being constantly patient and clear about all the admin required. He has always been available to patiently answer all my... Read Full Review
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JMA said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 17th Apr 2019
Richardo has been excellent throughout the process of our flat search. From finding us our perfect property by carefully listening to our requirements and budget, through to being constantly patient and clear about all the admin required. He has always been available to patiently answer all my questions and quick to get back to us. He made the whole process stress free and we really appreciate all his work in helping us.
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Completely ...
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1 Star Review
Jessica
By : '2018housinglondon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N8
16 Jul 2018
People found this helpful3
I really should have searched for this reviews before dealing with these people. We're students looking for housing in London so we often expect some quirks and difficulties in the process but nothing had prepared us for the complete lack of professionalism and communication from this agency... Read Full Review
Comments on Agent Fees
We lost our 900 pound holding deposit. 100 pounds per person admin fee was reasonable but when you deal with these people, you'll want to take the hit.
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2018housinglondon said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 15th Jul 2018
I really should have searched for this reviews before dealing with these people. We're students looking for housing in London so we often expect some quirks and difficulties in the process but nothing had prepared us for the complete lack of professionalism and communication from this agency and their people. We dealt with Jessica, who while relatively helpful at first, became more and more unprofessional. First of all, I was told as an international student with no UK guarantor that instead of paying 6 months in advance (pretty standard) that I would have to pay a full year of rent OR have 18,700 pounds in my savings account that I could show (really realistic for a university student in London). Secondly, the documentation sent to us containing the holding deposit information and our offer was INCORRECT, which we noticed and immediately contacted them about but it seems no one in this damn agency can answer their phone or email. Honestly, I've gotten quicker responses from Amazon than I have from this agency. Once we got a hold of them, we were told that there was no problem and to just send the holding deposit over (then Jessica noticed there was a mistake). Then, not only did we not hear back from them at all in about 3-4 days, including if they had received our deposit, they failed to actually take the property off the market and secure it for us. Additionally, we were also told that there was a competing offer of 24 months and that they would "prioritize" that offer even though we had already agreed to nearly everything else. Throughout the entire process, we barely got any updates, and they didn't even respond to our calls and emails. When we emailed Jessica and her in-line manager (Anthony) they simply didn't care. They refuted every point we made (customer apparently isn't always right), and BLAMED us for apparently not having our offer in order (we were perfectly clear and had everything prepared very quickly). Whatever you do, PLEASE AVOID this agency, they are completely unprofessional, unhelpful, incredibly MISLEADING and will completely deny and ignore your requests, questions and concerns.
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