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The UK's Largest Customer Review Website for the Property Industry

2.9/5, 8 Reviews
50% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
57% letting fee satisfaction
By : 'Angryowner'
Services :
Rent PCM : £1200
Would you recommend ? : No
Postcode : E18
DO NOT USE I will summarise the good and bad points. Good Found a decent tenant in a short space of time. (And this is the only good point) Bad Harassed my tenant with "offers" for Internet and home insurance the minute he moved in They hold the rent as long as possible to earn interest on your money. (In one instance it took 10 days from the day my tenant paid, I know this as speak to him directly) Don't return phone calls Lost the keys they had for my property Don't visit when they are contractually obliged to The blatantly lie as have no idea what they are doing Charge you for absolutely anything they can with some things hidden in the terms of business. These should be pointed out but aren't. Advised HMRC the incorrect amount earned, which they charge £18 for the priviledge Do not get back to my tenant when he leaves messages for them I speak to my tenant regularly as Hetheringtons don't bother. He told me if it was down to Hetheringtons he would have stopped paying the rent. FIND A BETTER AGENT THIS LOT ARE TERRIBLE
I managed to get the fees to 6% and now I know why
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £1,500,000 | £1,500,000 |
| Lettings | 50% | 56.99999999999999% | £700 | £1,450 |
Hetheringtons
85-87 High Road, London, Greater London
E18 2QP
020 8945 5428

By : 'Aylin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG8
We received a good service from Alicia from Woodford Greens for the rental house. A polite and professional team. I definitely... Read Full Review

By : 'Walker'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E18
We received a very good service renting a property in South Woodford from Alicia. Very professional and efficient. Highly reccomended... Read Full Review
As stated

By : 'SA'
Services : Sales( As a Vendor )
Sold price : £1500000
Would you recommend ? : Yes
Postcode : E18
Lorraine was brilliant, very professional and really pleasant to talk to. I would recommend anyone using this branch to ask for her when selling their property. Any queries and problems involved in the house sale ( and there were quite a few!) were dealt with promptly. Lorraine was proactive and... Read Full Review
Fees as expected- never nice paying bills!

By : 'South'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E18
Alicia was fantastic. She was incredibly professional and responsive to my needs. She responded in a timely manner to my queries, and periodically checks to make sure that all is ok with my rental. I am very impressed with Alicia's service and caring... Read Full Review
My one criticism is that the agent fees are still too high, but the same is to be said for most agents on the high street.
By : 'Angryowner'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : E18
DO NOT USE I will summarise the good and bad points. Good Found a decent tenant in a short space of time. (And this is the only good point) Bad Harassed my tenant with "offers" for Internet and home insurance the minute he moved in They hold the rent as long as possible to earn... Read Full Review
I managed to get the fees to 6% and now I know why
By : 'Disappointed'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : E11
My pregnant wife and I moved in over 6 weeks ago and there is still mould in the property, still a leaking tap and broken hot water tap in the kitchen, and the shower cold tap doesnt work. We've tried so many times to get these problems sorted and we've been promised so much - this was something ... Read Full Review
By : 'South'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : OX14
Avoid at all costs! Hetherington's made me assurances and did not keep to their word, lying to cover their inadequacies. They were the sole agents marketing my property for 3 months and I received a low number of unsuitable offers. Interest was slow initially as THEY advised me too high a rental... Read Full Review
Communicated better Delivered on promises they make
By : 'Thomas'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : E18
This agency is poor. They have no idea on renting, no communication with the customers, not answering the phone,not to answer on emails completely lack of respect We were with Hetheringtons over few years they cannot even arrange a plumber to fix a leaking boiler Now we go with them to court... Read Full Review
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