I'm quite shocked at how terrible a rating these agents have in the botom ten in the UK??? Wow. Anyway, I thought I'd have my say, I had a very a positive experience dealing with them when I bought my property. When contacting them to view properties at very short notice(one even an hour before I viewed) they were very accommodating and helpful, arranging viewings exactly when I wanted them. I was not living in sheffield when looking for properties so i managed to see many within a short space of time. They did not attend all viewings but the ones they didnt, they followed up after to ask my opinion, I felt this was to find out my needs and also give feedback for the vendors. The ones they did attend they answered most questions I had. Their brochures were very good quality. I met 2 (possibly 3 )sales staff and I found them polite and helpful. Janet dealt with the 2 properties I put offers on and she gave me advice and her opinion on what realistic offers would be, I didn't listen but she ended up being correct. She was open and honest with other interested buyers. One complaint I have even though it was as much my own fault was that when I said I would get back to her on increasing an offer, I felt she should have chased me up when someone else put in another offer rather than waiting for me to contact her. I didnt get the property but thi became a blessing as I put in another offer on a property that I have now moved into and love. That process went smoothly even though I was working away offshore with what seemed to be all parties communicating well(vendor, agent, solicitor). I will be looking at buying further properties to let and initially I wouldn't hesitate to use Blundells but after reading through the reviews and ratings, I'll make sure I use the chesterfield road branch.