Marsh & Parsons

Joseph Stoll and almost every customer service rep that i dealt with at Marsh and Parsons were inept and rude. Every time there was an issue with the apartment i had to reach out to marsh & parsons multiple times to get things done. at one point there was fungus growing in the shower and i ... Read Full Review

Having rented in London for close to 16-years, and having worked with a wide range of agents --- I have to say Marsh and Parsons take the prize as the absolute worst agents I have ever come across. From the moment that I put an offer in (and was encouraged to make it higher to compete with a ... Read Full Review

Service provided by this agency is awful. It took us more than two months to have our deposit returned and tens of calls. This is unacceptable. We were first told NOHING about it, after several calls we finally had someone to talk to who told us to deal directly with the landlord. After dealing ... Read Full Review

NEGLIGENT AND UNPROFESSIONAL. We are renting a flat in the area but wouldn't use Marsh and Parsons as a landlord either. A simple drain blockage repeatedly reported by us and repeatedly ignored by the manager resulted with flooding of the flat with stinky sewage water, unnecessary costs for the ... Read Full Review

i highly recommend the services of Alexandra Ball from Marsh and Parsons Kensington Church Street Branch. She is very helpful in finding the right property for your need, and has all the patience in dealing with difficult people like me. 😃. Thank you Alex, for all your ... Read Full Review

I can't recommend Marsh and Parsons strongly enough. The team were efficient and professional throughout the buying and selling process. The sales team were courteous and organised with viewings and sold our house within a matter of days. Similarly the buying process was swift and straightforward ... Read Full Review

He was dealing with our checkout and emailed us one day saying the landlord wants to keep your deposit (over £2000!) so can you please confirm this is ok. We were baffled as we had been expecting to get the whole lot back having left the flat in good condition and paid £240 through Marsh and ... Read Full Review

Still going through the hell of ever encountouring Marsh and Parsons even weeks after we've moved out. Started by moving into a filthy dirty flat and being charged for a professional clean, that we had to do ourselves, followed by the boiler exploding a couple of days after we moved into property ... Read Full Review

Marsh Parsons is full of jumped up young sales people, who still live at home with Mum and Dad and have no idea of real life. They are not on the tenants side - we are just cannon fodder to them. It's all about the landlord. They increase rental costs ingnoring the standard 3% that most agencies ... Read Full Review

Marsh and Parsons *cheated and lied. This started when they told me they would rent for 75pw more than they achieved but continued into the tenancy. They are bad for both tenants and landlords. After my tenants issued a notice to leave, I organised to move back into the property. Paid for ... Read Full Review

We just want to put into writing how pleased we are with the flat we have recently purchased and how thankful we are to Marsh and Parsons for finding us the perfect home. We have been renting through Marsh and Parsons for the two flats we have lived in previously and when it came to buying a flat ... Read Full Review

I spent 2 years with Marsh and Parsons as a landlord and I hope no one has to deal with them. They have continuously lied to me, from having done inspections (which they had not and eventually when I inspected my property I realised this did not happen), to promising cleaning would be done prior to ... Read Full Review

Initially the letting agent came across as friendly, approachable and professional. She quickly made arrangements for me and my friend to see a property she had found which was perfect for us. She met us outside of usual office hours, in order to work around our work schedules. We agreed we were ... Read Full Review

Horrible agents , they show you properties , make you sign a offer following you for weeks. After to convince me to make a offer , taking my Credicard details I was needed to move asap , the agent vanished for 3 days calling me to Incrise the value of the offer using it to bargain showing the ... Read Full Review

Absolutely horrendous from even before we moved in. Appalling service and psychological techniques, one of which was to pretend there was other people interested in renting the place, so as to make us pay more each week. The night before we moved in, we saw a party on until the small hours, but ... Read Full Review

Shockingly incompetent. They locked the garden doors and failed to give me a key. They arranged viewings when the landlord decided to sell without any warning. They held onto my advance rent payment for days, causing me overdraft charges. Their inventory clerk was incompetent (suggest do your ... Read Full Review

This agency was initially charming but they completely missold this apartment to me. I should have taken a hint when the previous tenants wouldn't allow them to show the apartment until after they'd moved out. The week I moved in, the porter of the block informed me that scaffolding was being ... Read Full Review

Initially pleasant and friendly seeming, but unfortunately that impression wasn't matched with actual service. During bidding, I strongly suspect the agent invented other bidders: they refused to tell me where my bid stood relative to others, and the competition magically melted away as soon as I ... Read Full Review

Be very wary of Marsh and Parsons. I am an expat executive who relocated, and looked at a property once on a pre-assignment trip. The estate agent promised to do multiple things including sending additional photos and doing a skype walk-through -- which he never did. also made promises about ... Read Full Review

I gave my flat to be managed to these people. They didn't even go to look at it, therefore they did not know anything about it. They didn't know how to open the boiler panel, how to switch on the gas hob fan, how to switch on the dishwasher, and despite i left there all the instructions for all ... Read Full Review