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Linley & Simpson
4.8/5, 344 Reviews
100% Recommended
62% sales valuation accuracy
74% letting valuation accuracy
57% sales fee satisfaction
57% letting fee satisfaction
Latest Reviews
Rebecca Mccreath
Angus Armitage
Peter Hancock
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 62.00% | 56.99999999999999% | £96,000 | £345,000 |
| Lettings | 74% | 56.99999999999999% | £340 | £1,957 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 32 | 13 | 125 | 124 | 7 | 2 | 5 | 3 | 9 | 23 |
Address
Linley & Simpson
9\\\/11 Old Market Place, Ripon, North Yorkshire
HG4 1EQ
01765 690219
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 13:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Linley & Simpson Branches (View All 19)
Awful agency, terrible ...
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1 Star Review
By : 'Rebecca'
Branch : Harrogate, 11a Princes Square
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HG2
24 Oct 2025
People found this helpful
Awful agency, terrible communication, issues with the property weren’t fixed including being left without toilet days, shocking service and totally incompetent ... Read Full Review
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Bad Experience as a ...
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1 Star Review
By : 'Rich'
Branch : York, 2 Low Ousegate
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : YO24
15 Aug 2025
People found this helpful1
My Bad Experience as a Landlord I am leaving a review both the York and Leeds office as both of these offices have been dealing with my properties. Linley and Simpson: 1. Did not renew a tenancy when asked, so we now have a tenant on a rolling one month contract instead of a fixed term contract ... Read Full Review
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Professional, proactive and ...
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5 Star Review
By : 'Angus'
Branch : Dock St Leeds, 1 Dock Street
Services : Letting( As a Owner )
Sold price : £1150
Would you recommend ? : Yes
Postcode : LS11
10 Jul 2025
People found this helpful0
Professional, proactive and knowledgeable. Chelsey excelled and made the whole process very ... Read Full Review
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Shockingly poor. ...
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1 Star Review
By : 'Mick'
Branch : Ilkley, 30 Brook Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS29
5 Jul 2025
People found this helpful1
Shockingly poor. Unprofessional business hiding behind a big brand. They can’t even follow their own complaints ... Read Full Review
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Poor experience, very ...
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1 Star Review
By : 'Peter'
Branch : Wakefield, 68 Northgate
Services : 1
Would you recommend ? : No
Postcode : S5
24 Jun 2025
People found this helpful
As a single property landlord,(inheritance) I cannot recommend this company:AT ALL Lack of attention to detail,different teams not knowing what each other has has done or not done, had to check and xcheck everything they did - what I am paying them ! The arrears team is good, but then their fee ... Read Full Review
Comments on Agent Fees
Fees would be ok if I didn't have to x-check everything the Sheffield office did.. I hated getting communications as I knew there would be something wrong, taking up my time and energies when I should have been able to trust them..
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Highly Unprofessional. ...
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1 Star Review
By : 'Lilac'
Branch : Harrogate, 11a Princes Square
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : HG3
17 Jun 2025
People found this helpful1
Highly Unprofessional. Pressure you to put an offer in the day after viewing, will then say they have had other similar offers and ask any higher offers by the end of the day. Following day your offer is accepted. 3 days later will ring to say they have had a higher offer would you like to ... Read Full Review
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Avoid ...
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1 Star Review
By : 'Amanda'
Branch : Horsforth, 12 Station Road
Services : Letting( As a Tenant )
Would you recommend ? : No
24 Apr 2025
People found this helpful
If I could give less than one star I… If I could give less than one star I would . It has been my misfortune to rent through Linley Simpson horsforth twice . They knowingly left myself and 4 children without any form of heating 8 months . Then at the end of our tenancy refused to my deposit ... Read Full Review
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Really bad experience with ...
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1 Star Review
By : 'Veronica'
Branch : Beverley, 18 North Bar Withing
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : HU17
12 Sept 2024
People found this helpful1
Really bad experience with Linley& Simpson I rented a property in Beverley for 1 year. I received the house poorly clean and a few faulty things .I didn't realise to point out one of the faulty things at the beginning Left the house in immaculate condition They accuse me of ... Read Full Review
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By : Benny Wai
9 Oct 2024I have similar experience. I just return the flat in a better condition than I received 2 years ago. After 15 days, they ask for a deduction of ￡ 100 for further cleaning of 2 bed rooms and the hob....
Damp ...
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1 Star Review
By : 'Jane'
Branch : York, 2 Low Ousegate
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : No
Postcode : YO26
13 Aug 2024
People found this helpful0
I have just handed the keys in for my rented flat of two years.For the first time in 20 years of renting I have been advised that I have to pay for a clean & paint in order to get my deposit back.The flat -3 Kensington House,York had damp & rats which I complained about but the ... Read Full Review
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Absolutely disgusted..me and ...
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1 Star Review
By : 'Philip'
Branch : York, 2 Low Ousegate
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : YO23
12 Aug 2024
People found this helpful0
Absolutely disgusted..me and my partner turned up to view a property we both have health conditions..me myself type 1 with low immune system...we got there to find out that they had booked another party to view at the same time even though we had explained our situation to Linley and Simpson.. so ... Read Full Review
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Terrible and you should avoid ...
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1 Star Review
By : 'Olivia'
Branch : Horsforth, 12 Station Road
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : LS2
23 Jul 2024
People found this helpful0
Terrible and you should avoid at all costs. Truly awful experience and will never use them again and you shouldn’t ... Read Full Review
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Unjustified Cleaning Charges: ...
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1 Star Review
By : 'Amrutha'
Branch : Wakefield, 68 Northgate
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : WF1
8 May 2024
People found this helpful0
Unjustified Cleaning Charges: The request for £140 for cleaning. Lack of Transparency: The lack of ... Read Full Review
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Linley and Simpson Horsforth ...
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1 Star Review
By : 'Gillian'
Branch : Horsforth, 12 Station Road
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : No
Postcode : LS16
16 Apr 2024
People found this helpful0
Linley and Simpson Horsforth may have some strengths, but property maintenance isn't one of them. They failed to conduct proper routine inspections and hence did not notice that the tenant had made alterations to the decor of my property without asking permission. I knew that he had changed ... Read Full Review
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WITHHOLDING ...
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1 Star Review
By : 'Annie'
Branch : Roundhay, 54 Street Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS8
13 Dec 2023
People found this helpful0
I was delayed moving into my flat as they were sending in cleaners (the flat had been empty for a month). I got in and there was still black mould on the walls. The mould worsened during my 3 years there to the point where I couldn't use one of the rooms, my belongings were damaged and I ... Read Full Review
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Absolutely right. Do not rent ...
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1 Star Review
By : '300'
Branch : Roundhay, 54 Street Lane
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : S3
17 Oct 2023
People found this helpful1
Absolutely right. Do not rent from linley and Simpson when things go wrong they start blaming others. I was told that their other company they're using is to be blamed for their incompetence. I too was emailed by a lady named Kelly booth. All she wants is rent. I've been locked in this ... Read Full Review
Attached Files
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Unsatisfactory ...
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1 Star Review
By : 'Joyce'
Branch : Pudsey, 14 Robin Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS28
12 Oct 2023
People found this helpful0
I have tried to resolve issues about a tenancy with Linley & Simpson for 8 months. I vacated their property on 25th February 2023 after going through Domestic Abuse last year (2022) for 8 months. I did what I needed to do, which is give notice and explained why I had to leave. 8 ... Read Full Review
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DO NOT RENT FROM THESE RIP OF ...
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1 Star Review
By : 'Aidey'
Branch : Wakefield, 68 Northgate
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : WF1
21 Aug 2023
People found this helpful5
DO NOT RENT FROM Linley & Simpson! I paid for a professional end of tenancy clean (have several videos for anyone wishing to see), and they dishonestly claimed that it wasn't good enough and tried to charge me £90 to wipe (THEIR WORD!) the ensuite shower!! My cleaner and I were ... Read Full Review
Attached Files
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By : DANIEL
6 Jan 2025Same happen to me with "wipe" the door handle. Its obvoius that they try to charge for something, no mater what. It seems that they have arangement with the maintenance companies and have a share ...
I had the most horrible ...
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1 Star Review
By : 'Onyohu'
Branch : Hull, 154 Newland Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HU10
8 Aug 2023
People found this helpful2
Please avoid if you can unless you want all your complaints thrown in the bin and landlord ... Read Full Review
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By : Aidey
21 Aug 2023I couldn't agree more! That is exactly my experience too. I've complained about having to pay Yorkshire Water for an increased bill that was due to a leaking toilet which was the responsibility of...
Absolutely dishonest agency. ...
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1 Star Review
By : 'Juan'
Branch : Wakefield, 68 Northgate
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS12
22 Jul 2023
People found this helpful2
Absolutely dishonest agency. We were lured into paying a holding fee under false preconditions and they kept the money in the ... Read Full Review
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By : Aidey
21 Aug 2023Yes - that is EXACTLY the same as my experience with this Wakefield branch of Linley And Simpson. As you say, totally dishonest. They're only interested in wringing as much money out of the tenant...
Not at all accommodating to ...
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1 Star Review
By : 'Disgruntled'
Branch : York, 2 Low Ousegate
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : YO10
30 Jun 2023
People found this helpful3
Not at all accommodating to my ageing, sight impaired mum who is trying to rent a retirement flat through them. Pressure sales and a quietly increasing rent between negotiation and time to sign it. Saying they will send paper copies then not doing so. We wondered how come such a lovely flat has ... Read Full Review
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1 - 20 of 344 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<pre><strong>Customer Complaints Handling<br /></strong><br /><strong>Procedure<br /></strong><br />Linley and Simpson aims to provide the highest standards of service to all its customers, but to ensure that your interests are safeguarded, we offer the following:<br /><br />- If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managers’ names and contact details may be found on our website.<br /><br />- The grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established ‘in-house’ procedures and a reply sent to the complainant within 21 days of receipt of the letter.<br /><br />- If the complainant is dissatisfied with the initial outcome, he or she can appeal to the Company Directors.<br /><br />- Will Linley or Nick Simpson at 56 Street Lane, Roundhay, Leeds, LS8 2ET will@linleyandsimpson.co.uk or nick@linleyandsimpson.co.uk<br /><br />- If the complainant is still not satisfied, Linley and Simpson offers independent mediation between the complainant and the company via The Property Ombudsman for Lettings.</pre> <pre></pre>
Last updated at 5/23/2012, 6:04:06 AM by allAgents
