John German

I wouldn't use anyone else to let my property! John German have been my letting agent of choice for at least ten years. Definitely would ... Read Full Review

Full professional agency!!!! Full happy and thank you Becky for your help and support with our new house!!! ... Read Full Review

Massive thanks to Reiss and the team at Lichfield for all their help and also thanks to Claire who was on hand to help progress the sale through as fast as possible. After a truly awful experience with our previous estate agents, the difference in the level of service provided by John German ... Read Full Review

Booked Burton on trent Branch for valuation of one of my houses He had not got a clue ! Just total waste of time Would never use them again! Extremely ... Read Full Review

In spite of COVID restrictions, which obviously complicated matters, John German undertook the business with cheerful efficiency. It was very reassuring to receive regular updates and any queries were dealt with ... Read Full Review

I found them arrogant, difficult to contact and out of touch with their customer. I ultimately bought another house using another agent which was in significant part to their attitude toward the ... Read Full Review

Lisa Morris at the Burton Upon Trent Branch...what a star only recently had the pleasure of meeting her whilst negotiating on a property advertised by John German. Very professional, polite , helpful and nothing was too much for Lisa to do. Highly recommended and well done. ... Read Full Review

Ashby Branch were really good on the whole when we were buying our house. The office staff were great and really friendly! We had a couple bad experiences with our first agent who showed us around the property and later came back for checks, Linda was rude, confrontational, condescending and bossy. ... Read Full Review

Grace, at the Lichfield office has been extremely helpful., and has kept us informed throughout the process of selling our home in Fradley. Reece was Superb and professional when doing the valuation. Would highly recommended John ... Read Full Review

From start to what we intend to be a finish nothing short of very disappointing, in the wrong mood, utterly disgraceful! Customer service and customer experience are concepts yet to be embraced by John German, annoying that they are appointed to sell houses as means we had no choice but to contact ... Read Full Review

We were pleased to receive a very professional, valuable and successful service from the team at John German. Emma went above and beyond what we expected in terms of communication, support and advice. Thank you - we would absolutely recommend your ... Read Full Review

Never use John German, West Bridgford to sell your property. This estate agency pushed me to sell my house for a very low price and I ended up selling my detached 3 bed house in compton acers, West Bridgford for 252,500/-, when the actual price was at least 270,000/- to 280,000/- in March 2016. ... Read Full Review

We purchased a property through John German, working with Liz Brown as the negotiator on behalf of the seller. Even though Liz was not working for us, she had an exceptional level of customer service, communication and thoroughness to the entire negotiation process which had the customary bumps of ... Read Full Review

The initial contact with John German was very positive, right up until the first day of tenancy, the viewing and application process all went smoothly. Having got the first load of items in the rental van to the new house, I went to the office at the per-arranged time to pick up the keys was ... Read Full Review

Very unprofessional and incompetent Did not pass on important information - no apologies given for this, I had to ring them constantly (when they answered the phone) Full of lies - told the landlord one thing and us another Money grabbing - wouldn't give itemised bills and we paid a large fee ... Read Full Review

John German work only in the the interests of the landlord and not the tenant. We had to go for over a week with no heating or hot water when the boiler broke. We were told that it was not urgent and the delay was because they couldn't get hold of the landlord. Then the landlord allegedly wanted ... Read Full Review

avoid at all costs. These are a TERRIBLE estate agents. The staff (most, not all) are rude. We have had a broken gutter for a year and a half AND a leaking roof for 3 years (although it was partially fixed). It took us 6 months for them to sort out the roof with the landlord AND they lied about ... Read Full Review

Where do I start. If there was an avoid at all costs button I would have pressed it. Firstly, when we signed up they were lovely, took our deposit and then it all went down hill! We moved in and soon found out that we had no heating. Reported this straight away and were told that we weren't a ... Read Full Review

I used this agent after a recommendation from another agent as I wanted multiple agents. I can only assume they recommended these solely to try and make them look better They found my buyer after just 1 week, excellent but from then on, the service I received was shocking. Did not pass on ... Read Full Review

Lived in the property for 2 years plus. It was cold, damp and needed a lot of work to bring it up to the rental of £995 per month. On leaving the rep from Germans Emma criticised everything. She even said I had peed on the radiator. "xxx". She was rude and incompetent to say the least. ... Read Full Review