JAC Strattons

I have been renting for 20 years. First time with JAC Strattons! Appalling experience. After a horrible experience, I have just moved out. It has been beyond a month! Still have not received my deposit and remaining rent. Be ... Read Full Review

You've been warned, do NOT use JAC. As a landlord, they do not want to know you the minute you sign the tenancy agreement. Blatant overcharging on the first bill, ignore complaint emails even when head offfice is alerted and generally rude letting manager Akemi. They may well find Japanese ... Read Full Review

If you are a landlord, you should seek an agency with whom you can grow your business. JAC were useful as a one off, but, curiously, they don't seem to be interested in long term relationships. As a landlord, I sought Japanese tenants and thought JAC would fit the bill. They found a Japanese ... Read Full Review

Roberto proved to be extremely helpful with the entire process of me purchasing my property (via JAc Strattons Finchley Central) from start to finish. His knowledge of the local property market proved to be very useful, and with his assistance I felt confident throughout the entire process. He also ... Read Full Review

Adam Pryor was very professional ,and very helpful , when any thing goes wrong, he will always sort out the problem quickly and ... Read Full Review

Dear Mr. Broer, I want to thank you and your Strattons lettings team for finding a tenant for my flat. Thanks to the high demand from your quality applicants and the professional marketing provided by your team there was less than one month void period between the end of the last tenancy and the ... Read Full Review

I viewed a flat with this company in Lichfield Grove N3 and made an offer just below the asking price after having my builder friend have a look at it for me. I was told that there was a higher offer so I increased my offer to the asking price. Again I was told there was a higher offer still, at ... Read Full Review

JAC Strattons Regents Park Office are first class letting agents. They have a great team of staff led by Masue Kikiuchi who is very professional and friendly as are all of the staff and very much go that extra mile to ensure everything is done correctly importantly for both tenants and ... Read Full Review

Thay were very kind until you payed them a money After that we had so many problems with them mr Mark Osalivan first was trying to charge us for an extra month saying that he didn't revived the notice, which we had a proof that we have send. He was lieing to us on the phone/ saying different ... Read Full Review

They are very kind and friendly until they get your money. They have hidden fees about whom they don't inform clients before holding deposits . They don't give holding deposit forms. If you don't get property they don't return to you part of your money . Be aware of them. This is how they work and ... Read Full Review

I urge people not to use this company to rent out your property. As I learnt to my peril, they are only interested in collecting the commission. My property was turned into a brothel by the tenant they had allegedly vetted. I was called by the police a couple of months ago who were very keen to ... Read Full Review

Make sure that you read the fine-print before signing the contract. I had a tenant who had lived at my property for over four years, and i was paying 10% commission per year. Having renewed the contract in February, in June my tenant decided he wished to move to another location, to which I had ... Read Full Review

We met Patricia on viewing a property in London in April 2014, and have worked with her since then to purchase that same property. Throughout the whole process, we have found her polite, friendly, professional and helpful. She has been pro-active throughout the whole process and we would be happy ... Read Full Review

TO WHOM IT MAY CONCERN Re: Patricia O'Sullivan, JAC Strattons Patricia undertook to sell our flat in central London recently, and we have worked with her until the completion of the sale. We have been impressed by her efficiency, professionalism and pleasant personality. Patricia managed to find ... Read Full Review

I have never dealt with such an aggressive and unprofessional agent, they have taken money and not sorted the damp in the bathroom , after just finally getting my landlords number from the estate management office i finally got my landlords details, please get in touch with myself all landlords and ... Read Full Review

I will never use this agency again. The office manager has been insulting and rude and uncooperative on a number of occasions, both to myself and to my tenant. I cannot work with people who are this ... Read Full Review

Worst experience ever!! They charged me £276 for cleaning a ONE BEDROOM flat!!, which after I checked wasn't cleaned in the first place. After going back and forth, providing numerous photographic evidence that the place wasn't cleaned they just stiffened their tone towards me and got frankly ... Read Full Review

I recently had the misfortune of talking to Kerry Kane from Jac Strattons having seen a property I was interested in renting which was advertised in the window of the estate agents. His lack of social skills were astounding, let alone his lack of professionalism. He was completely uninterested in ... Read Full Review

I really dont understand! How unproffational they are. They are lazy and don't know how to do there job on above this well anoyed ... Read Full Review

I had a terrible experience with them, not only the agent himself had severe issues: - Being late to viewings (up to 40 mins) - Scheduling viewings and having no key for the property - Inability to understand the terms of the offer on the table and the limits that were established in terms of ... Read Full Review