Hetheringtons

Excellent communication and helpfulness from Ellisha from arranging our first viewing, putting in an offer and sorting surveys and other matters with the vendor. Thankyou ... Read Full Review

We received a good service from Alicia from Woodford Greens for the rental house. A polite and professional team. I definitely ... Read Full Review

David Silver is amazing, he will just get the job done and is a pleasure to work with. His colleague Lina is just as lovely. They will keep calling you until they are satisfied with things. The only point to raise is to try to get everything you need done by the time tenants move in, after that, it ... Read Full Review

We received a very good service renting a property in South Woodford from Alicia. Very professional and efficient. Highly reccomended ... Read Full Review

Lorraine was brilliant, very professional and really pleasant to talk to. I would recommend anyone using this branch to ask for her when selling their property. Any queries and problems involved in the house sale ( and there were quite a few!) were dealt with promptly. Lorraine was proactive and ... Read Full Review

Alicia was fantastic. She was incredibly professional and responsive to my needs. She responded in a timely manner to my queries, and periodically checks to make sure that all is ok with my rental. I am very impressed with Alicia's service and caring ... Read Full Review

Awful experience . Agent Mark begged us not to put offers on other properties , accepted our offer and 2 days later said he had another offer on the table . No explanation given . Highly unprofessional and rude ... Read Full Review

I have let my property through Hetheringtons several times and each time it was an unsatisfactory experience including: tenants not being properly vetted, repair works were shoddy and particularly high in price, tenants were recommended despite not meeting my essential criteria and I experienced ... Read Full Review

This was the worst experience of my life with an agency. I rented a flat with them. They were Sewell Gardner then... They changed to hetheringtons and then to Clockwise or sth like this. Anyway, the flat was brand new but we had problems with the heating, the bulbs, the floor was breaking, the ... Read Full Review

How refreshing to deal with such professionals at Hetheringtons in Shenfield - they were totally on the ball throughout, especially at the open days when selling my mother's house recently and supported us through the whole stressful process! I can honestly say that having gone multi agency ... Read Full Review

Had to write a fab review. Sarah is the most down to earth person not your normal agent. Lovely lady who helped us find a new home. Will definitely use Hetheringtons ... Read Full Review

We purchased our home through Hetheringtons in shenfield. They worked so hard to get the sale to complete on time. Luke and Jane were exceptional! If we happen to sell out house in the future it will be definitely be through the Shenfield office. Thank you to you all. ... Read Full Review

We arranged a viewing on Saturday at 5 o'clock. We called the agency to inform that we will be late 15m. No one picked up the phone. We texted the agency. No one replied. We were at the address at 05.15pm and no one was there. We thought may be they are waiting for us in the flat. No. No one was ... Read Full Review

DO NOT USE I will summarise the good and bad points. Good Found a decent tenant in a short space of time. (And this is the only good point) Bad Harassed my tenant with "offers" for Internet and home insurance the minute he moved in They hold the rent as long as possible to earn ... Read Full Review

An excellent, professional service from start to finish! I was relunctant to put my house on the market as I assumed it would be a lot of hassle but Hetheringtons took care of everything. I will definitely recommend them to my ... Read Full Review

We originally dealt with Sewell and Gardner- however half way through our tenancy our apartment block was bought by Hetherington's. when we left the flat they emailed me regarding deposit to see if i would authorise the deductions- i replied immediately keen to receive the rest of my money they ... Read Full Review

Absolutely horrific, they could not have cared less if they tried. They blatantly lied to me not knowing that I was already in direct contact with the owner of the house who confirmed the same. Avoid at all costs. Didn't even have the courtesy to let me know that we had exchanged ... Read Full Review

I was renting a property in Loughton for 9 years. The tentancy ended on 31/10/15. I am still waiting for my deposit to be returned even though I was advised that the funds would be in my account today. 04/12/15. The person dealing with this has no idea what is going on and replying to e mails that ... Read Full Review

My pregnant wife and I moved in over 6 weeks ago and there is still mould in the property, still a leaking tap and broken hot water tap in the kitchen, and the shower cold tap doesnt work. We've tried so many times to get these problems sorted and we've been promised so much - this was something ... Read Full Review

Hi Nick, I hope you are well. I just wanted to put on record my thanks to you and your team for the professional and courteous way you managed the sale of our property. Despite some of the challenges we faced you were always on hand to provide guidance and support. Estate agents are often ... Read Full Review