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3.7/5, 9 Reviews
78% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
By : 'walker'
Services :
Would you recommend ? : No
Postcode : WD18
We originally dealt with Sewell and Gardner- however half way through our tenancy our apartment block was bought by Hetherington's. when we left the flat they emailed me regarding deposit to see if i would authorise the deductions- i replied immediately keen to receive the rest of my money they were holding. I was advised at that point that in 5 days time i would receive the money. SIX days later i receive an email saying that my partner has to also email authorisation when he never even received the email from them in the first place! They expected us to read their minds and instinctively know this. It then took them longer than they promised me to receive payment to inform us of this, meaning we are having to wait a further week to even receive the funds. They then email me to say they forgot to mention �60 rent is outstanding for the final 2 days in the property- I handed in my notice before the 2 months required and no one advised me that it would cost an additional �60 to stay to the date i had. If i had received the correct customer care i would have been made aware of this and moved a day earlier. They literally didn't care what so ever about my personal circumstance and how I needed this deposit to put forward to my next house. I barely even received an apology. Absolutely outraged.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £299,995 | £1,600,000 |
| Lettings | 0% | 50% | £950 | £950 |
Hetheringtons
70 High Street, Rickmansworth, Hertfordshire
WD3 1AL
01923 77 2000
By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : WD18
This was the worst experience of my life with an agency. I rented a flat with them. They were Sewell Gardner then... They changed to hetheringtons and then to Clockwise or sth like this. Anyway, the flat was brand new but we had problems with the heating, the bulbs, the floor was breaking, the... Read Full Review
Really bad! They make you pay agents fees for nothing! No service at all!
By : 'walker'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WD18
We originally dealt with Sewell and Gardner- however half way through our tenancy our apartment block was bought by Hetherington's. when we left the flat they emailed me regarding deposit to see if i would authorise the deductions- i replied immediately keen to receive the rest of my money they... Read Full Review

By : 'Tracey'
Services : Sales( As a Buyer )
Sold price : £299995
Would you recommend ? : Yes
Postcode : WD18
The experience with Hetheringtons was great from start to finish. Mark Summers showed us the house initially. He was incredibly helpful and courteous. Tom Kingston took over the process from there and we could not have asked for a better person to deal with. He was very responsive and incredibly... Read Full Review

By : 'Stuart'
Services : Sales( As a Vendor )
Sold price : £326500
Would you recommend ? : Yes
Postcode : WD3
The agent delivered on all of their promises. Within a week of having my property on the market numerous viewing had taken place. I was fully kept up to date through the entire process and the agent achieved the purchase price that we aspired... Read Full Review


By : 'Richard'
Services : Sales( As a Buyer )
Sold price : £1600000
Would you recommend ? : Yes
Postcode : WD3
I don't think I'm exaggerating in saying that i don't think this deal would have happened if it wasn't for Tom's drive, determination and persistence. When it appeared dead in the water he kept us interested with other properties and kept our hopes up which paid off. Our sale was particularly... Read Full Review


By : 'Tom'
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : WD3
We cannot reccomend Hetheringtons highly enough for helping us push through our sale & also assisting the best they could with our purchase. In discussions with Mark Summers he stated that he was just doing his job, but we genuinely believe that he went way above that from when we first met... Read Full Review
Feel we could have got fee\'s slightly lower for sole agency but I was happy with the non pushy attitude & presentation of agent, so choose to proceed.

By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £380000
Would you recommend ? : Yes
Postcode : HA6
As a first time buyer, I expected my experience to go with the negative stereotype banded for Estate Agents, but my dealings with Hetheringtons was far from it. I dealt specifically with Tom, who was superb. Responsive, on the ball, pro-active and very helpful throughout the process. Credit also to ... Read Full Review

By : 'John'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WD3
We recently purchased our beautiful home through Heatheringtons, it wasn't the most straight forward purchase as it was top of our range, however Brain and his colleagues went the extra mile to help things happen. Honest, straight talking and always available, I'd recommend them to any... Read Full Review

By : 'Chris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WD3
Chris went beyond what I would normally expect from an agent and delivered a purchase for me in an uncertain environment. His honesty and straight forward approach helped me secure our dream house. Huge thanks to Chris and his colleagues who made it happen so smoothly for... Read Full Review
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Last updated at 8/18/2014, 2:56:24 AM by allAgents