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The UK's Largest Customer Review Website for the Property Industry

5/5, 20 Reviews
100% Recommended
60% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60.00% | 50% | £460,000 | £460,000 |
| Lettings | 0% | 50% | £450 | £2,800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 6 | 5 | 0 | 0 | 0 | 1 | 5 |
Goldschmidt & Howland
249 West End Lane, London, Greater London
NW6 1XN
020 7433 6868
By : 'Silvia'
Branch : London, 15-17 Heath Street
Services : 3
Would you recommend ? : Yes
Postcode : NW3
My experience with selling my flat with Goldsmith and Howland Estate Agents. WhenI decided to move, my son researched which Estate companies were best. And two were recommended. I met the representatives of each and was more inclined to give my flat to sell to Daniel Harris who seemed both ... Read Full Review
By : 'Silvia'
Branch : London, 15-17 Heath Street
Services : 3
Would you recommend ? : Yes
Postcode : NW3
My experience with selling my flat with Goldsmith and Howland Estate Agents. WhenI decided to move, my son researched which Estate companies were best. And two were recommended. I met the representatives of each and was more inclined to give my flat to sell to Daniel Harris who seemed both ... Read Full Review

By : 'Susan'
Branch : London, 47-49 Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W9
They are liars. They show apartments without letting tenants know, saying they called and didn’t get a reply. They call a wrong number, even though I had been renting from them for the past 8 years. Liars and sly agents. Be aware, there are many better agencies in ... Read Full Review
By : Mrs Moe J Wurr
11 Jul 2022As you know a message arranging the viewing was left on the wrong number so was not received by you and, although you were out and your neighbour was home when the viewing took place we have...

By : 'Winston'
Branch : West Hampstead Branch, 249 West End Lane
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : NW6
As a customer I found Neil to be very professional, respectful, empathetic, warm, friendly and very responsive. He is a good listener, always taking into account my views, as well as my expressed needs; he was very supportive, I always received from him, not only great support, but good advice and ... Read Full Review
Excellent


By : 'STEER'
Branch : London, 114-117 Parkway
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NW3
The only reason I gave one star, is that zero is not an option. To anyone considering Goldschmidt & Howland for purchase or rent - I urge you to think again. They are extremely deceptive, and ensure the lies that they tell have no written track record. When called on their lies, they will ... Read Full Review
N/A


By : 'Waterfall'
Branch : London, 13a Heath Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1800
Would you recommend ? : No
Postcode : NW3
The deal didn't go through, yet they took several days rent money from my deposit that I paid without it being 100% clear beforehand verbally that that is what would be done if the deal did not go through. I even expressed my concern verbally at the time that I didn't think it right they may take ... Read Full Review
By : 'Happiernow'
Branch : London, 13a Heath Street
Services : Letting (As a Tenant)
Rent PCM : £2800
Would you recommend ? : No
Postcode : NW3
Worst rental agents! I rented a flat from them for 2 years. I have never had so many repairs, and it usually took 2-3 calls before a repairman came to fix anything. I had to buy a microwave when the fitted one stopped working and they wouldn't replace it because landlord insisted on multiple ... Read Full Review
No comment


By : 'Walter'
Branch : London, 47-49 Maida Vale
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : W9
I rang the Maida Vale branch a couple of weeks ago to enquire about the possibility of selling my apartment. I could not believe the arrogant haughty attitude of an * - Rachid who talked down to me as though I were a second class citizen. His colleague - a man called Adam was just as arrogant, ... Read Full Review
Do not use this agent. Arrogant, Rude and Over Priced, I thought that Foxtons took the award for having the snobbiest rudest staff with the most extortionate fees but these guys are even worse. £10,000 minimum fee? Dream On! You are not worth a third of that!.
By : 'resident'
Branch : London, 47-49 Maida Vale
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : W9
The worse agents ever. Not interested in selling flats. Full of arrogance and rude. its time they replace these morons or change their attitude. I would recommend no one to go through them for anything ... Read Full Review
The worse agents ever. Not interested in selling flats. Full of arrogance and rude. its time they replace these morons or change their attitude. I would recommend no one to go through them for anything .

By : 'Howard'
Branch : London ,249 West End Lane
Services : Sales (As a Vendor)
Sold price : £460000
Would you recommend ? : Yes
Postcode : NW2
Mark from G&H was an excellent, supportive agent all the way through the selling process, which was, for us, incredibly bumpy along the way. having lost an offer and changed Agents, Mark and the team kept the viewings up, despite a quiet market and never pushed us to make a decision, to rush ... Read Full Review

By : 'Anna'
Branch : London, 4-8 Highgate High Street
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : N22
The agency was OK up to the point when move out notice was given. We have given a 2 months notice as contractually obliged. We ordered a professional house clean and also did carpet cleaning. Then only 10 working days after moving out date the agency got back to us that they are planning to do ... Read Full Review
1. More proactive interaction and facilitation of quickest resolution including interests of both parties (landlord/tenant) 2. No delays and quick payment of non-disputed deposit amount 3. Not making attempts to do maintenance work on tenant\'s account
By : 'Lee'
Branch : London, 15-17 Heath Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : NW3
Goldschmidts have a good reputation but the service in the Hampstead office was far from good as noone ever returns calls and when you do all the properties they advertise are ‘Just Let'! Their management was also very poor and the nail in the coffin was that they took 4 months to return our ... Read Full Review
By : 'Simon'
Branch : London, 15-17 Heath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
Not bad. I viewed the property after following up on two phone calls to the agency which unfortunately weren't returned, and made an offer at the full asking price based on several conditions I needed approved before signing. Referencing was a bit painful - although my record is not as continuous ... Read Full Review


By : 'DB'
Branch : London, 15-17 Heath Street
Services : Letting (As a Tenant)
Would you recommend ? : No
An agent at G&H represented the landlord of a flat that my wife and 2 small children rented just over a year ago. I assume that G&H has some internal procedure whereby they ensure a property is up to some minimum standard before taking on a landlord client. If they had, they would have ... Read Full Review
The lettings agent could have simply responded to our queries in an honest manner; ignoring is never an acceptable option for even a lettings agent.
By : 'Angry'
Branch : London ,249 West End Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
I have now waited almost 2 months for my deposit after moving out. Landlord said he is happy and no deductions were made. Every time I called G&H they said that they will deal with the matter and always had the same excuses. I am now planning legal action. Contract said they had to give deposit ... Read Full Review
By : 'Chris'
Branch : London ,249 West End Lane
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Incredibly proffesional from initial valuation through to collecting keys on the day of completion with constant informative feedback at every step through the process. A total contrast from the other High Street agent previously appointed, in a league of their ... Read Full Review
By : 'tomB'
Branch : London ,249 West End Lane
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
I called them to arrange a viewing and they were very polite over the phone, but... The agent was 15' late on our appointment and did not bother to apologise. Also during the viewing I asked several important questions about the property and the agent was unable to provide me with any detailed ... Read Full Review
By : 'Londoner'
Branch : London, 15-17 Heath Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Goldschmidt & Howland have been, at every step of the way, very unwilling to help or follow through with promises. They have cost us money, time, and stress. Examples of this include: outright lying regarding 3 separate issues, after our offer was put in and money was on the table. As well, they ... Read Full Review
By : 'Tony'
Branch : London, 15-17 Heath Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
We had our flat on for sale with them but eventually sold privately. Very very professional and cannot fault at all. From initial valuation, to managing viewings and providing running commentary throughout - impeccable. In a class apart from other ... Read Full Review
By : 'Mrs'
Branch : London, 15-17 Heath Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
They were outstanding in every respect and restored our faith in estate ... Read Full Review
By : LetMC
9 Jul 2014Hi Mike Firstly, thank you for the feedback. We always appreciate clients taking the time to get in touch with us, or leave us reviews. We have regular planned updates to the system that add...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.