The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.5/5, 210 Reviews
50% Recommended
52% sales valuation accuracy
47% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 52.00% | 47.00% | £65,000 | £1,000,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 15 | 2 | 49 | 10 | 20 | 10 | 14 | 4 | 79 |
Farrell Heyworth
36 Allerton Road, Liverpool, Merseyside
L18 1LN
0151 2818181
By : 'Paul'
Branch : Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : FY5
For these imbeciles i wish i could have given zero stars.... Rang them up to view a house (the sale of my house is quite far along so i need to find something) and they where rude, awkward and totally uncooperative.... I came here to review and notice everyone else has given them 1 star ... Read Full Review
By : 'Ross'
Branch : Lancaster, 53a Market Street
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : LA1
The worst letting agents in Lancaster. They lie to your face, ignore your calls, take forever to process transactions and ... Read Full Review
By : 'Angela'
Branch : Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £10000
Would you recommend ? : No
Postcode : FYI
Farrell Heyworth Cleveleys To be the worst state agency. We never recommend them to anybody I don't know how the manage to win an award. All I can say is their are professional when it comes to lying to people about their fee Please everyone If you have already committed to this state ... Read Full Review

They would never tell you how much they are going to charge you to start with. all they would tell you is what you want to hear but when everything is completed that is when you see all the hidden fee by then is too late The money has already gone to there account. Please be careful everyone dispeople are not what they claim to be
By : 'Paul'
Branch : Southport, 16 Hill Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PR9
Would have given a zero if i could. Disgusting agents trying all sorts of tactics from trying to hurry you up to telling you they can complete in two weeks which another members of staff said that is not possible. Only take advice with a handful of salt and watch out form them trying to blackmail ... Read Full Review
By : 'David'
Branch : Lancaster LA1, 18 New Street
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : LA1
Would have given no stars if that was an option. Rented a property in Lancaster. No inspection made of the house before I got the keys. No repairs carried out. This included electrical and plumbing issues. Could only shower as bath had a hole in. Still happy to rent this out to other people with no ... Read Full Review
By : 'Anthony'
Branch : Garstang, 7 The High Street
Services : Letting (As a Tenant)
Rent PCM : £585
Would you recommend ? : No
Postcode : PR3
After, text messages, emails and personal visit to the branch in Garstang, we hear nothing, then see the property has gone. Very poor for local company, or perhaps I drink in the wrong ... Read Full Review
By : 'Stephen'
Branch : Lancaster LA1, 18 New Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LA1
The worst possible agents I’ve ever dealt with. But when I mean dealt with, I always seem to have to contact them, but when told to wait for a call off them it never happens and when you chase them up, leave messages and emails for them - all being polite.... They never call back or just ... Read Full Review
By : 'Lisa'
Branch : St Annes, 15-17 Orchard Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : FY8
Shocking. God knows how they have won awards! Surprised they ever sell any property. Wanted to view a property and cash buyers. Staff were rude, unprofessional and wanted proof of funds! If it was a property of high value I could understand however the way we were spoken to was awful. They ... Read Full Review
By : 'Dissatisfied'
Branch : Garstang, 7 The High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PR3
The slowness and lack of communication lets these agents down. You are the customer and should be regularly updated and feel valued at every stage. Can be pleasant but be aware and alert to any tactics. I would take your business and hard earned money ... Read Full Review
By : 'Jamie'
Branch : Blackpool, 56A Highfield Road, South Shore
Services : Sales (As a Buyer)
Sold price : £75000
Would you recommend ? : No
Postcode : FY4
Shame I have to give 1 star as I'd give zero. Now I ve been buying property in Blackpool for 15 years and seen it all with estate agents but I have to say that FH take the biscuit. No one answers the phone no one replies to emails then when you do get hold of them the manager snaps at you to ... Read Full Review

By : 'Patrick'
Branch : Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Services : Sales (As a Buyer)
Sold price : £122000
Would you recommend ? : No
Postcode : FY4
Farrell Heyworth has to be the worst Estate Agent I have ever dealt with. If you want to sell you property I would urge you to look at other agents. If you want to buy a property from them you will have to chase and chase and find ways to contact the staff. Be prepared for a long wait and to be ... Read Full Review
By : CAROLE SMITH
23 Jul 2020Wanted to view a property was told that they needed proof of funds before I could actually view a property. No other estate agent has asked for this before and i found it intimidating .I just hope...
By : 'JL'
Branch : Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : FY5
Very poor service.Ackowleding it was during lockdown period however,never appeared to pick up phone.Left without follow up following offer.On morning of sale and completion both purchase Solicitor and sellers Solicitor tried to phone and no reply.When I contacted head office then received a phone ... Read Full Review
By : C A Roden
14 Jul 2020I couldnt agree more. on an online chat today 145h july 2020 Covid 19 has been used as an excuse. Sorry that doesnt wsh with me. Everybody has been told to get back to work. If you dont want to...
By : 'Susan'
Branch : Morecambe, 3-7 Victoria Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LA3
Terrible experience with them. Almost impossible to get to speak to anyone and emails are not answered. As a cash buyer l was desperate to find a property quickly. When l finally managed to speak with someone l said l would email the properties l wished to view on a particular day. No response from ... Read Full Review
By : Susan
23 May 2020You do realise we are in the middle of a pandemic?! Keeping distance to have a conversation is the law and for your own safety! As for the other comments, have some patience, most businesses have 9...
By : 'Jason'
Branch : Bamber Bridge, 201 Station Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £330000
Would you recommend ? : No
Postcode : PR5
Just awful. We have asked them to take our house off sale for over 4 weeks as it’s sold and it’s still up for sale ... Read Full Review
By : 'Desmond'
Branch : Penwortham, 50 Liverpool Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £279950
Would you recommend ? : No
Postcode : PR1
Rang them to book a viewing for a property that went live on Rightmove the 29/01/2020, lady said she will speak to vendor and get back to me, this was since around 9:30-10am on the 30/01,after hearing nothing for about 6hrs,I then called and was told she took my number down incorrectly but the ... Read Full Review
By : 'David'
Branch : Morecambe, 3-7 Victoria Street
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
Postcode : LA3
This estate agent company are selling a property next door to me.They have caused damage to my garden wall by climbing over it because they cannot unlock the gate to enter tht rear of the property. They have not got the decency to reply to several of my calls to them about the ... Read Full Review
By : 'Jade'
Branch : Leyland, 23 Hough Lane
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PR25
Avoid at all costs! Put my property on with FH in May, was on with them for 3 months... not one viewing. My house is a new build so I thought it may have been harder to sell but not one viewing in three months! Farrell Hayworth do not market properties as they should, don’t return calls ... Read Full Review
By : 'Angela'
Branch : Blackpool, 56A Highfield Road, South Shore
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : No
Postcode : FY4
Incredibly incompetent and unhelpful. Had to raise two complaints with the Blackpool Council (and there should have been more), as they wouldn't enforce any repairs otherwise. We are leaving the house with some of the repairs still uncompleted one year and half ... Read Full Review
By : 'Kevin'
Branch : Bamber Bridge, 201 Station Road
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : PR3
Great team very helpful and professional. Excellent advice on my rental many thanks Nicola outstanding job would highly recommend again ... Read Full Review
By : 'Hasan'
Branch : Bolton, 32-34 Churchgate
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : No
Postcode : BL1
Unprofessional incompetent and dishonest Group of clowns The worst agency you can expect in north west Avoid this company to live a stress free ... Read Full Review
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