Central London, London, EC2M
4.8/5, 358 reviews
99% recommended
98% lettings valuation accuracy
88% lettings fee satisfaction

Property Features

Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 358
21st Oct 2022
reviewed by 'Miss P'
“I dealt with Tianne Harvey, who was the rudest person I have ever dealt with, making false promises and disrespectful.......”
30th Jul 2020
reviewed by 'Andrew'
“They took weeks to sort out a parking space, took a large deposit, failed to deliver a parking permit and ......”
9th Apr 2020
reviewed by 'Kevin'
“Esme was like a super broker acting as the go between myself and the property landlord. She broke down all ......”
27th Sep 2018
reviewed by 'Priyanka'
“I found their website online and I was not in the country at the moment. I wanted to rent a ......”
5th Jun 2018
reviewed by 'André'
“My engagement with Choices was a really good.one. As a whole they were very informative, friendly and most of ......”
18th Jan 2018
reviewed by 'Matteo'
“Thank you to Catherine, professional, smart and personable. She quickly understand my desire and gave it to me all informations ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Choices
2 Devonshire Square
London
City of London
EC2M 4UJ
0207 375 2020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 98% 88% £350 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 0 307 5 0 0 0 0 20 0
Areas covered
  • E14
  • London
  • E1
  • Zones 1, 2, 3
  • E2
  • E3
  • SE16
  • SE1
  • E1W
  • E9
  • SE8
  • EC
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“He was very kind and helpfull. He contacted me alone ......”

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Jan 13,2017
Minithumbup
By: 'George'
Jan 13,2017
0 people found
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He was very kind and helpfull. He contacted me alone through the phone to explain me about the room and the house...
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Good
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“Very helpful person, polite and professional throughout the process. Easy ......”

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Jan 13,2017
Minithumbup
By: 'Kelly'
Jan 13,2017
0 people found
this helpful
Very helpful person, polite and professional throughout the process. Easy to get hold and very approachable. We are very happy with the service we have received. Thank you!...
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“I wanted to leave a review for Ahmed because the ......”

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Jan 09,2017
Minithumbup
By: 'Andreea'
Jan 09,2017
0 people found
this helpful
I wanted to leave a review for Ahmed because the kind of professionalism and service I have seen from him I very rarely saw in real estates agents today. He has come up with suggestions that fit my requirements and he made sure that he ...
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Comment on agent fees
Very reasonable fees.
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“Ahmed is most committed to find the perfect and most ......”

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Dec 24,2016
Minithumbup
By: 'Anastasia'
Dec 24,2016
0 people found
this helpful
Ahmed is most committed to find the perfect and most ideal property. Only after our first conversation he was able to help me start looking for a suitable flat and was more than happy to answer any of my questions. Extremely easy going and friendly, ...
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Good
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“Benjamin went out of his way to assist me in ......”

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Dec 22,2016
Minithumbup
By: 'Jaco'
Dec 22,2016
0 people found
this helpful
Benjamin went out of his way to assist me in finding a room to let when I was still outside the country. He and Esme were always helpful in sorting out the administrative side of the renting arrangement....
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“Esme is a wonderful agent and she has been very ......”

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Dec 22,2016
Minithumbup
By: 'AKHO'
Dec 22,2016
0 people found
this helpful
Esme is a wonderful agent and she has been very helpful during my property viewing. This is my first property search in London and Esme made easy and convenient for me. Esme has been efficient and effective from the viewing of property to the execution ...
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Comment on agent fees
The agent fee is reasonable.
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“I am very satisfied with the service provided by Mr ......”

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Dec 20,2016
Minithumbup
By: 'Mr'
Dec 20,2016
0 people found
this helpful
I am very satisfied with the service provided by Mr Ahmed Salman, he was very professional throughout the process and provided confidence during the transaction. Ahmed found my profile on an on-line accommodation wanted board and presented to me an apartment which was exactly what ...
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Comment on agent fees
The fees put forward by the Agent were in-line with industry standards, these were laid out clearly in the contract.
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“Special Thanks to Benjamin Beaupierre who went over and above ......”

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Dec 20,2016
Minithumbup
By: 'Davide'
Dec 20,2016
0 people found
this helpful
Special Thanks to Benjamin Beaupierre who went over and above the call of duty. His patience, confident and outgoing manners gained my wife's and my personal trust he gave us both reassurance. We are now very happy in our new home. Fantastic service in all ...
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Comment on agent fees
Very Good
Attachments

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“Ahmed was incredibly helpful and responsive from the moment that ......”

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Dec 18,2016
Minithumbup
By: 'Elif'
Dec 18,2016
0 people found
this helpful
Ahmed was incredibly helpful and responsive from the moment that I made contact with him. His service, was in fact, delightful! He even tried to go the extra mile to help me with some housing related issues, which I was extremely pleased about. I would ...
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Comment on agent fees
Good
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“He is harding working. He show me a house according ......”

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Dec 18,2016
Minithumbup
By: 'CL'
Dec 18,2016
0 people found
this helpful
He is harding working. He show me a house according my requirement. He is cheerful and explain the term clearly....
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“Both Esme and Martina were very helpful and i would ......”

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Dec 14,2016
Minithumbup
By: 'Vance'
Dec 14,2016
0 people found
this helpful
Both Esme and Martina were very helpful and i would recommend choices to anyone! My move was sorted out very quickly. Esme told me exactly what she needed from me ie documents etc....
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Comment on agent fees
Everything was done swiftly and Professionally.
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“Ahmed was very fast answering all my questions. Although I ......”

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Nov 27,2016
Minithumbup
By: 'Nelson'
Nov 27,2016
0 people found
this helpful
Ahmed was very fast answering all my questions. Although I am still in Portugal he went to the property and did a live video call and showed me the place to see every detail. Very professional....
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Comment on agent fees
Good
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“There was a mixup with the timings and who would ......”

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Nov 18,2016
Minithumbup
By: 'Vadilson'
Nov 18,2016
0 people found
this helpful
There was a mixup with the timings and who would meet me at the agreed time to view the property. I arrived in good time and Ahmed saved the day by putting me at ease (he called me and said he wouldn't be too long) ...
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“Great person, extremely polite, really helpful, showed us around whole ......”

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Nov 17,2016
Minithumbup
By: 'Murtaza'
Nov 17,2016
0 people found
this helpful
Great person, extremely polite, really helpful, showed us around whole house, answered all we had questions fully, very satisfied with the service provided. Followed up continuously on possible ways to help me and possible alternatives of my interest....
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“Ahmed recently helped me find a room in Bermondsey. He ......”

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Nov 14,2016
Minithumbup
By: 'Kash'
Nov 14,2016
0 people found
this helpful
Ahmed recently helped me find a room in Bermondsey. He was very helpful and maintained a good communication throughout the process. Really appreciate his help....
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“I recently had to go to the choices branch to ......”

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Nov 14,2016
Minithumbup
By: 'Lambert'
Nov 14,2016
0 people found
this helpful
I recently had to go to the choices branch to complete the registration of a property. I would like to say the service from Ahmed was great - He was very friendly and helpful allowing for a efficient registration. Martina was also on hand to ...
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Comment on agent fees
Bad - Too expensive
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“The agency staff is good. Really helpful. And most important ......”

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Nov 14,2016
Minithumbup
By: 'Paresh'
Nov 14,2016
0 people found
this helpful
The agency staff is good. Really helpful. And most important they always there to pick calls and provide solutions to any inconvenience in the property....
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Comment on agent fees
It was affordable and good according to property.
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“Nice and professional.+He made a detailed visit and he ......”

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Nov 11,2016
Minithumbup
By: 'Mittcho'
Nov 11,2016
0 people found
this helpful
Nice and professional. + He made a detailed visit and he knew how to respond to my questions. - Speak a bit too fast...
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“Benjamin made my moving to England very painless and, without ......”

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Nov 08,2016
Minithumbup
By: 'Mikael'
Nov 08,2016
0 people found
this helpful
Benjamin made my moving to England very painless and, without him, there's a good chance that I would be homeless right now. His service was astonishing and more. He made sure that I got my housing arranged and that I was satisfied at every point ...
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“Both Esme and Elena were brilliant through the whole process, ......”

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Nov 02,2016
Minithumbup
By: 'Ross'
Nov 02,2016
0 people found
this helpful
Both Esme and Elena were brilliant through the whole process, from Elena organising a FaceTime viewing and explaining everything about the property to Esme being incredibly helpful and informative when completing the lease....
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“Esme was fantastic and has supported me through the whole ......”

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Oct 31,2016
Minithumbup
By: 'Oz'
Oct 31,2016
0 people found
this helpful
Esme was fantastic and has supported me through the whole processtory. she is extremely friendly and was always available when I called....
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Comment on agent fees
the fees were shocking however this is my first time and I am not familiar with the current costs.
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“Elena was polite and friendly. She was great to work ......”

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Oct 14,2016
Minithumbup
By: 'Courtney'
Oct 14,2016
0 people found
this helpful
Elena was polite and friendly. She was great to work with and flexible to my requirements. A great experience and I would recommend her to others...
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Comment on agent fees
The agents fees were too expensive
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“The staff member that dealt with my room was Benjamin. ......”

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Oct 04,2016
Minithumbup
By: 'Akis'
Oct 04,2016
0 people found
this helpful
The staff member that dealt with my room was Benjamin. He was very polite and extremely helpful even in out of work hours that i needed to contact him for issues there were prior of moving in. Very satisfied with both Benjamin and Ezme with ...
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Comment on agent fees
It is not the cheapest agency you can find, but at least the service and the condition of the house in moving day was in very good level
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“Professional and fast in all the transaction, well done! recommended!......”

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Sep 28,2016
Minithumbup
By: 'Luca'
Sep 28,2016
0 people found
this helpful
Professional and fast in all the transaction, well done! recommended! Benjamin helped me for most of the problems which you can find when you change a house... very flexible and smart....
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“Ben and Esme helped me secure the house I was ......”

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Sep 27,2016
Minithumbup
By: 'Crissy'
Sep 27,2016
0 people found
this helpful
Ben and Esme helped me secure the house I was looking for! The communication was prompt and clear and they were very transparent when giving viewings. Having my best interest in view, they would proactively seek to find better locations, prices, even furniture etc. that ...
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Comment on agent fees
After having a hiccup with the alteration of the size of my room, Esme immediately deducted the agent's fees which I appreciated as I felt it was very genuine and integrous on her part.
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“Both Esme and Benjamin were really proactive and would help/......”

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Sep 26,2016
Minithumbup
By: 'Daniella'
Sep 26,2016
0 people found
this helpful
Both Esme and Benjamin were really proactive and would help/answer any queries I had as soon as they could. They would also inform me of any changes to the moving date and I would have constant communication with them, no matter the day/time. ...
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“The most proactive, reliable, empathetic and professional agent I've met ......”

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Sep 19,2016
Minithumbdown
By: 'Alexandra'
Sep 19,2016
0 people found
this helpful
The most proactive, reliable, empathetic and professional agent I've met thus far. She kept in touch with me throughout my summer-long scramble to find accommodation in London, regularly checking up on me long after our indirect initial exchange- despite never having met me in person. ...
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Comment on agent fees
good
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“I have been dealing with Elena and I find her ......”

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Sep 19,2016
Minithumbup
By: 'Nikos'
Sep 19,2016
0 people found
this helpful
I have been dealing with Elena and I find her to be excellent, she takes time to understand what you want, and is very professional & thorough. Overall I'm really impressed & would highly recommend...
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“Esme was very friendly and helpful. Always available and answered ......”

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Sep 02,2016
Minithumbup
By: 'James'
Sep 02,2016
0 people found
this helpful
Esme was very friendly and helpful. Always available and answered any questions quickly and she made the whole process of sorting out my tenancy smooth and hassle free....
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“Esme has been a brilliant agent. I wanted to stay ......”

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Sep 02,2016
Minithumbup
By: 'Gabriel'
Sep 02,2016
0 people found
this helpful
Esme has been a brilliant agent. I wanted to stay over my current place and renew the contract. She let me opt for looking for myself the new tenants and explained crystal clear the fees they would have to pay. I am spanish and sometimes ...
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Comment on agent fees
I found the fees to be really high, even more when you take into account the rent, deposit...I think this is more a standard company fees which I still think are really high. However, Esme was able to decrease some as explained on the review above.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:04 PM 06/01/2016 by allAgents

Awards won by Choices, London EC2M 4UJ



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Choices

Branch - Central London, London, EC2M

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