Central London, London, EC2M
4.8/5, 358 reviews
99% recommended
98% lettings valuation accuracy
88% lettings fee satisfaction

Property Features

Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 358
21st Oct 2022
reviewed by 'Miss P'
“I dealt with Tianne Harvey, who was the rudest person I have ever dealt with, making false promises and disrespectful.......”
30th Jul 2020
reviewed by 'Andrew'
“They took weeks to sort out a parking space, took a large deposit, failed to deliver a parking permit and ......”
9th Apr 2020
reviewed by 'Kevin'
“Esme was like a super broker acting as the go between myself and the property landlord. She broke down all ......”
27th Sep 2018
reviewed by 'Priyanka'
“I found their website online and I was not in the country at the moment. I wanted to rent a ......”
5th Jun 2018
reviewed by 'André'
“My engagement with Choices was a really good.one. As a whole they were very informative, friendly and most of ......”
18th Jan 2018
reviewed by 'Matteo'
“Thank you to Catherine, professional, smart and personable. She quickly understand my desire and gave it to me all informations ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Choices
2 Devonshire Square
London
City of London
EC2M 4UJ
0207 375 2020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 98% 88% £350 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 0 307 5 0 0 0 0 20 0
Areas covered
  • E14
  • London
  • E1
  • Zones 1, 2, 3
  • E2
  • E3
  • SE16
  • SE1
  • E1W
  • E9
  • SE8
  • EC
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Esme has been very diligent in her dealings so far. ......”

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Jul 29,2017
Minithumbup
By: 'Reshma'
Jul 29,2017
0 people found
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Esme has been very diligent in her dealings so far. She is prompt at responding to any communication and queries and has been warm in her interactions. She makes one feel at ease at the property, even while you meet her for the first time, ...
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“Benjamin did a great job at the property viewings. Was ......”

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Jul 28,2017
Minithumbup
By: 'Tegan'
Jul 28,2017
0 people found
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Benjamin did a great job at the property viewings. Was really happy to be shown round a number of homes, some booked and some suggested on the day that fit my needs. And told me lots about the area as I was new to London....
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Comment on agent fees
Fees are quite expensive compared to what I've paid before.
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“Energetic, enthusiastic and helpful. Esme immediately helped me narrow my ......”

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Jul 28,2017
Minithumbup
By: 'adam123'
Jul 28,2017
0 people found
this helpful
Energetic, enthusiastic and helpful. Esme immediately helped me narrow my search and provided a range of properties from which to choose. The usual estate agent pressure wasn't applied and despite a clearly busy day all questions were answered clearly. I would wholeheartedly recommend Esme as ...
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Comment on agent fees
Typical agents fees for central london estate agent.
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“While the work of the agency has been very good, ......”

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Jul 16,2017
Minithumbup
By: 'Angelo'
Jul 16,2017
0 people found
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While the work of the agency has been very good, I was completely appalled by the behaviour of the company who did our stress test, as they put up ridiculous requirements for us to pass and I was damaged from the fact I was not ...
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“Catherine is all things good about an agent. Friendly, informative ......”

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Jul 04,2017
Minithumbup
By: 'Harry'
Jul 04,2017
0 people found
this helpful
Catherine is all things good about an agent. Friendly, informative and genuine. I've been with choices for the past year and it's been an easy ride. All thanks to employees like Catherine!...
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Comment on agent fees
Fairly standard fees. You don't need to pay for referencing again once it's done so that's a plus
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“Catherine is very helpful in helping me finding a suitable ......”

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Jul 04,2017
Minithumbup
By: 'Charlie'
Jul 04,2017
0 people found
this helpful
Catherine is very helpful in helping me finding a suitable accommodation. She is also very responsive and making efforts in answering my queries and request outside office hours as I am mostly busy during the day time....
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“Esme was helpful, responsive (never had any problems with contacting ......”

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Jul 03,2017
Minithumbup
By: 'Louis'
Jul 03,2017
0 people found
this helpful
Esme was helpful, responsive (never had any problems with contacting her) and was able to let us view the flat on three separate occasions. She was also really understanding about the work which needed to be done to the flat before we move in, so ...
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Comment on agent fees
We felt the fees involved (which with referencing and agent's fees came to £435 between three of us) were a little high, but this is not a reflection on Esme of course.
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“Very helpful and thorough through the whole process. Always fast ......”

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Jun 20,2017
Minithumbup
By: 'SBush'
Jun 20,2017
0 people found
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Very helpful and thorough through the whole process. Always fast to respond to any questions I had and went out of her way to find out anything I needed. A good experience all round....
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“Catherine was lovely to deal with and very helpful. She ......”

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Jun 20,2017
Minithumbup
By: 'Aiden'
Jun 20,2017
0 people found
this helpful
Catherine was lovely to deal with and very helpful. She provided us with all of the info we required and despite one of us being late to the viewing, arranged for the current tenant to show both of us around so that we both got ...
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“I found Esme to be an extremely professional employee with ......”

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Jun 14,2017
Minithumbup
By: 'Saif'
Jun 14,2017
0 people found
this helpful
I found Esme to be an extremely professional employee with excellent communication skills. She has been very clear and polite in all her communications and is knowledgeable about her job. Her sweet demeanour and personality makes her very approachable. We were happy with her services ...
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Comment on agent fees
Good
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“As young professionals looking to move to London we booked ......”

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Jun 10,2017
Minithumbup
By: 'Emmanuel'
Jun 10,2017
0 people found
this helpful
As young professionals looking to move to London we booked a viewing for a property we found online; however that was not the property we ended up renting. The property we chose in the end had been found and suggested by Mrs Galybina, who skilfully ...
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“Esme has been a breath of fresh air. We were ......”

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Jun 08,2017
Minithumbup
By: 'Ramya'
Jun 08,2017
0 people found
this helpful
Esme has been a breath of fresh air. We were at the verge of leaving choices once and for all, due to the terrible service that we received from the retained clients department over the last few months. I got in touch with Esme by ...
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Comment on agent fees
Good, for this level of service the pay is really worthwhile.
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“Esme is a true professional and a great asset to ......”

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Jun 05,2017
Minithumbup
By: 'Steve'
Jun 05,2017
0 people found
this helpful
Esme is a true professional and a great asset to Choices. As an experienced landlord, I have met my fair share of agents that have too much to say and over promise but always under-deliver and disappoint. I have been unfortunate to cross paths with 2 ...
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“Nicolas was Very helpful, patient, really assertive And understood what ......”

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Jun 04,2017
Minithumbup
By: 'Asha'
Jun 04,2017
0 people found
this helpful
Nicolas was Very helpful, patient, really assertive And understood what I really wanted from the flat. Nicolas is doing Very well And I definitely recommend him to everybody....
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Comment on agent fees
Nicolas showed his skills, knowledge And Will become a great agent.
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“Spoke on the phone and went to the viewing with ......”

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Jun 03,2017
Minithumbup
By: 'Sorawi'
Jun 03,2017
0 people found
this helpful
Spoke on the phone and went to the viewing with Nicolas and he was very helpful and informative. He was very clear about all the details explaining all the costs and process....
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“I would like to congratulate Catherine for arranging for my ......”

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Jun 01,2017
Minithumbup
By: 'JC'
Jun 01,2017
0 people found
this helpful
I would like to congratulate Catherine for arranging for my property to be listed with Choices London office and Ben for letting it. Also, a thank you to Esme for arranging the contract, overseeing and liaising with the tenant. I look forward to working with ...
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Comment on agent fees
Good and have agreed a management deal.
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“Esme has been great dealing with our move to a ......”

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Jun 01,2017
Minithumbup
By: 'TinaJB'
Jun 01,2017
0 people found
this helpful
Esme has been great dealing with our move to a new rental property. She clarified and helped with every step of the process, and has been friendly and approachable throughout. Probably the best estate agent we have ever dealt with in London....
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Comment on agent fees
Fees are on par with what I would expect in London.
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“Elena was super helpful and polite in all my dealings ......”

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May 26,2017
Minithumbup
By: 'GW'
May 26,2017
0 people found
this helpful
Elena was super helpful and polite in all my dealings with her. I missed out on the flat the first time around, but it became available again. Elena called me straight away and we went to view together. She took her time explaining all the ...
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Comment on agent fees
I mean, agency fees suck.
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“Nicolas was able to match me with the best rooms ......”

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May 26,2017
Minithumbup
By: 'Cooper'
May 26,2017
0 people found
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Nicolas was able to match me with the best rooms that suited my needs. He was on top of his game and knowledgeable about each property. Would use him again in the future....
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“Esme is really helpful and professional. she knows how to ......”

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May 19,2017
Minithumbup
By: 'Elnaz'
May 19,2017
0 people found
this helpful
Esme is really helpful and professional. she knows how to keep customers happy! I highly recommend dealing with her directly....
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“Emma and Esme always responded to requests quickly, negotiated on ......”

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May 19,2017
Minithumbup
By: 'Gmcck'
May 19,2017
0 people found
this helpful
Emma and Esme always responded to requests quickly, negotiated on my behalf and worked to get my deposit back as soon as possible....
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Comment on agent fees
Some of the fees in the contract seemed unnecessary
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“Both members of staff offered quick and reliable service when ......”

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May 18,2017
Minithumbup
By: 'Mark,'
May 18,2017
0 people found
this helpful
Both members of staff offered quick and reliable service when questions were asked or action required. Both are a credit to your agency....
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Comment on agent fees
Rental fees were fair
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“Elena was amazing - very personable and took my preferences ......”

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May 17,2017
Minithumbup
By: 'Speedy'
May 17,2017
0 people found
this helpful
Elena was amazing - very personable and took my preferences and considerations in mind when reviewing the properties. Arrangung viewings with her was quick, easy and painless. She was supwr up front about the process and fees as well!...
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“Everyone at Choices were extremely cooperative and helpful throughout the ......”

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May 15,2017
Minithumbup
By: 'Jack'
May 15,2017
0 people found
this helpful
Everyone at Choices were extremely cooperative and helpful throughout the entire process, from first contact all the way through to signing the contract. I would highly recommend Choices to all who are looking to rent a room in London. I was working with Elena who ...
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Comment on agent fees
Good
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“Esme was very helpful when I recently had an issue ......”

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May 09,2017
Minithumbup
By: 'Eleanor'
May 09,2017
0 people found
this helpful
Esme was very helpful when I recently had an issue with a move in date. She was able to change the date to a bank holiday as I has asked, which made my life much easier!...
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Comment on agent fees
Fees were more than I initially expected because wasn't aware of the referencing fee, or that there would be a fee at the end of the stay.
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“I found his way of doing the job quite good. ......”

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Apr 27,2017
Minithumbup
By: 'Ayrton'
Apr 27,2017
0 people found
this helpful
I found his way of doing the job quite good. What I liked first is that I got a call when I applied via rightmove which means the agent is motivated for renting. The actually best idea of him was to add me on whatsapp ...
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“Catherine is very friendly and professional. She helped me find ......”

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Apr 24,2017
Minithumbup
By: 'Astrit'
Apr 24,2017
0 people found
this helpful
Catherine is very friendly and professional. She helped me find a suitable property very fast and during the she was very helpful and knowledgeable...
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“It was great helping and kindness for me who has ......”

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Apr 20,2017
Minithumbup
By: 'Ted'
Apr 20,2017
0 people found
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It was great helping and kindness for me who has been London quite short time looking for new great place....
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Comment on agent fees
so so
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“Ahmed is one of the friendliest agents I have met ......”

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Apr 15,2017
Minithumbup
By: 'Nick'
Apr 15,2017
0 people found
this helpful
Ahmed is one of the friendliest agents I have met in London. I was initially impressed by his responsiveness to my inquiry, the care he took to find out what I was looking for in the property I was enquiring about, and the extra work ...
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Comment on agent fees
I had no issues with this Agent's Fees
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“Nicolas has changed my mind to rent a room in ......”

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Apr 13,2017
Minithumbup
By: 'Ricardo'
Apr 13,2017
0 people found
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Nicolas has changed my mind to rent a room in central of London instead of a studio. He makes a real good first impression that it is very important as well. Since Nicolas was very patient to show me five different houses in walk distance; ...
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Comment on agent fees
ok
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:04 PM 06/01/2016 by allAgents

Awards won by Choices, London EC2M 4UJ



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Choices

Branch - Central London, London, EC2M

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