Central London, London, EC2M
4.8/5, 358 reviews
99% recommended
98% lettings valuation accuracy
88% lettings fee satisfaction

Property Features

Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 358
21st Oct 2022
reviewed by 'Miss P'
“I dealt with Tianne Harvey, who was the rudest person I have ever dealt with, making false promises and disrespectful.......”
30th Jul 2020
reviewed by 'Andrew'
“They took weeks to sort out a parking space, took a large deposit, failed to deliver a parking permit and ......”
9th Apr 2020
reviewed by 'Kevin'
“Esme was like a super broker acting as the go between myself and the property landlord. She broke down all ......”
27th Sep 2018
reviewed by 'Priyanka'
“I found their website online and I was not in the country at the moment. I wanted to rent a ......”
5th Jun 2018
reviewed by 'André'
“My engagement with Choices was a really good.one. As a whole they were very informative, friendly and most of ......”
18th Jan 2018
reviewed by 'Matteo'
“Thank you to Catherine, professional, smart and personable. She quickly understand my desire and gave it to me all informations ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Choices
2 Devonshire Square
London
City of London
EC2M 4UJ
0207 375 2020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 98% 88% £350 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 0 307 5 0 0 0 0 20 0
Areas covered
  • E14
  • London
  • E1
  • Zones 1, 2, 3
  • E2
  • E3
  • SE16
  • SE1
  • E1W
  • E9
  • SE8
  • EC
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Very friendly and capable staff and very quick in response. ......”

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Jan 26,2016
Minithumbup
By: 'Katja'
Jan 26,2016
0 people found
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Very friendly and capable staff and very quick in response. Got me through the whole process very helpful and efficient....
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“Matthew is absolutely excellent! Very warm and approachable. He is ......”

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Jan 21,2016
Minithumbup
By: 'Mollie'
Jan 21,2016
0 people found
this helpful
Matthew is absolutely excellent! Very warm and approachable. He is really quick to respond to requests. I would highly recommend choices as an agency and the whole team!...
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“Matthew is absolutely helpful and efficient, it is very nice ......”

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Jan 21,2016
Minithumbup
By: 'Junye'
Jan 21,2016
0 people found
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Matthew is absolutely helpful and efficient, it is very nice of him to allow me a late property viewing due to my working time. All docs and contracts sorted in 3 working days....
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Comment on agent fees
Good
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“I found Esme to be very helpful and friendly throughout ......”

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Jan 20,2016
Minithumbup
By: 'Max'
Jan 20,2016
0 people found
this helpful
I found Esme to be very helpful and friendly throughout the process. She worked very efficiently to complete all admin work way before the deadline, and politely chased me when I was slow to reply....
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Comment on agent fees
Competitive
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“Elena Galybina has managed to help us significantly in a ......”

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Jan 16,2016
Minithumbup
By: 'CeCe'
Jan 16,2016
0 people found
this helpful
Elena Galybina has managed to help us significantly in a time of crisis. She is a very polite, organised and thoughtful person as she was willing to provide assistance whenever we needed her. Elena, understood from the very first moment what we were looking for, ...
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Comment on agent fees
Reasonable agent fees and reference check fees
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“I found Esme to be extremely helpful throughout the process ......”

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Dec 23,2015
Minithumbup
By: 'Lyndsey'
Dec 23,2015
0 people found
this helpful
I found Esme to be extremely helpful throughout the process of organising my tenancy. She was always available to help with any concerns I had and her friendly and positive attitude was very reassuring....
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“Helpful and quick throughout our correspondence. The lease procedure and ......”

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Dec 22,2015
Minithumbup
By: 'Phil'
Dec 22,2015
0 people found
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Helpful and quick throughout our correspondence. The lease procedure and property cost breakdown was clear from the first phone call and the paperwork was complete in just over a week. Highly efficient!...
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“Elena is very helpful and polite. She is very supportive ......”

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Dec 21,2015
Minithumbup
By: 'Sweety'
Dec 21,2015
0 people found
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Elena is very helpful and polite. She is very supportive and kind. She understands your needs and assists you in any way that she can....
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“I was initially worried and stressed with the process of ......”

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Dec 10,2015
Minithumbup
By: 'Riyad'
Dec 10,2015
0 people found
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I was initially worried and stressed with the process of dealing with an agency; mainly due to communication issues. However, Emse has been absolutely fantastic. Prompt responses via call, text and email whenever I've reached out with a question. Emse was very patient in explaining ...
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“When making an appointment to view properties, Elena was very ......”

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Dec 10,2015
Minithumbup
By: 'Gabriel'
Dec 10,2015
0 people found
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When making an appointment to view properties, Elena was very accommodating to my schedule and made the earliest possible appointment that suited both of us. Elena was very kind and approachable. She was very knowledgeable and informative about both properties she showed me. And very ...
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“Very good and professional and got viewings through the door ......”

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Dec 09,2015
Minithumbup
By: 'Paul'
Dec 09,2015
0 people found
this helpful
Very good and professional and got viewings through the door very quickly! We chose the right tenant for the property! Recommended...
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Comment on agent fees
I do not agree with them period but I know unfortunately that is business.
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“Upon first applying for a viewing I was contacted by ......”

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Nov 21,2015
Minithumbup
By: 'Wilturner67'
Nov 21,2015
0 people found
this helpful
Upon first applying for a viewing I was contacted by Esme by phone to say the property I originally applied for was taken but she had come up with multiple other options for me. This was very useful since I did not have much idea ...
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“It was our first experience in dealing with an Estate ......”

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Nov 20,2015
Minithumbup
By: 'Farasat'
Nov 20,2015
1 people found
this helpful
It was our first experience in dealing with an Estate Agent and Ashley certainly helped alleviate many of the stereotypical negative remarks one had always heard about Estate Agents. She was always attentive and implemented our requests and remained consistent in handling of our interests. ...
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“I can't believe how quick this was done for me. ......”

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Nov 12,2015
Minithumbup
By: 'Tenant'
Nov 12,2015
0 people found
this helpful
I can't believe how quick this was done for me. I viewed the property and moved in the next day. The service was very easy and efficient...
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“Asheley has been very effective and efficient with providing a ......”

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Nov 12,2015
Minithumbup
By: 'Ligia'
Nov 12,2015
0 people found
this helpful
Asheley has been very effective and efficient with providing a response to any inquiry I had. She also responded promptly to e-mails and was helpful with giving the information necessary to complete the process of renting & moving....
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“I only have positive things to say about Asheley! She ......”

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Nov 12,2015
Minithumbup
By: 'Lilly'
Nov 12,2015
1 people found
this helpful
I only have positive things to say about Asheley! She has given me a really positive impression of Choices as a letting agency and I wouldn't hesitate to recommend them to others in the future as a result. I have had quite a few dealings ...
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“I have enjoyed working with Choice thus far, and Payments ......”

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Nov 12,2015
Minithumbup
By: 'Maz'
Nov 12,2015
0 people found
this helpful
I have enjoyed working with Choice thus far, and Payments have been made on a timely bases. They are understanding and always have an open ear to listen....
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“Matthew has been a great help in getting our properties ......”

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Nov 07,2015
Minithumbup
By: 'Steve'
Nov 07,2015
0 people found
this helpful
Matthew has been a great help in getting our properties occupied in a very short period of time. He is a very professional, helpful and friendly agent to work with. I would recommend him and his agency....
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Comment on agent fees
We would always like to pay less fees
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“Esme was very helpful, always chasing me and ensuring that ......”

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Nov 06,2015
Minithumbup
By: 'Andreanna'
Nov 06,2015
0 people found
this helpful
Esme was very helpful, always chasing me and ensuring that I sent through the correct infomration in a timley matter. I would reccomend her to anyone!...
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Comment on agent fees
The fees were very high compared with other agencies I have used before: ‚£160 for admin and ‚£90 refrencing fee and ‚£95 to exit the contract.
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“Ashley has been very attentive and available to answer all ......”

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Nov 05,2015
Minithumbup
By: 'Zaya'
Nov 05,2015
0 people found
this helpful
Ashley has been very attentive and available to answer all my questions. She is professional and confident, I appreciated that. Besides, one day, she stayed almost 1 hour after the agency closing hour so that I could come to the agency and make the deposit payment ...
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“I'm becoming a tenant of a flat and I have ......”

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Nov 05,2015
Minithumbup
By: 'A'
Nov 05,2015
0 people found
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I'm becoming a tenant of a flat and I have been in contact with Esme through this process. She has always been easy to contact, helpful and answering quickly which is really convenient. My only negative comment is not directed to her but more in ...
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“Dealt with my letting quickly. Although sometimes requested the same ......”

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Nov 04,2015
Minithumbup
By: 'Nick'
Nov 04,2015
0 people found
this helpful
Dealt with my letting quickly. Although sometimes requested the same documents to be send twice and did have to chase for a receipt of my holding deposit. But was still a simple process to secure the property....
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“It was a fair experience, the person I was relating ......”

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Nov 03,2015
Minithumbup
By: 'Ric'
Nov 03,2015
0 people found
this helpful
It was a fair experience, the person I was relating to was always polite and quick answering to all my doubts....
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“Esme is quick to respond to our inquiries and concerns ......”

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Oct 29,2015
Minithumbup
By: 'Reggie'
Oct 29,2015
0 people found
this helpful
Esme is quick to respond to our inquiries and concerns and was kind enough to guide us through a facetime of the property, which was convenient and helpful. She was efficient in executing our holding deposit transaction and in sending us the request for other ...
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“The agent called me even when I was out of ......”

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Oct 26,2015
Minithumbup
By: 'Maneet'
Oct 26,2015
0 people found
this helpful
The agent called me even when I was out of the country. She was very polite and professional. She made arrangements for me to view the property and made sure I was was aware of all the charges. My deposit was then deducted after I ...
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“Throughout our tenancy with Choices, they were nothing but shocking ......”

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Oct 22,2015
Minithumbdown
By: 'Nick'
Oct 22,2015
5 people found
this helpful
Throughout our tenancy with Choices, they were nothing but shocking - they did not give the flat a professional clean when we first moved in, and were reluctant to send a plumber when the kitchen flooded, instead getting us to find out if it was ...
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What agent could do to change your mind?
Treat us like human beings and return our deposit.
Attached Filesnbsp;
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“Elena has been very prompt in setting up viewings and ......”

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Oct 22,2015
Minithumbup
By: 'Bernie'
Oct 22,2015
0 people found
this helpful
Elena has been very prompt in setting up viewings and also gave a good listening ear to tenant requirements. She has also been very accommodating....
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“Esme was very helpful with arranging the viewing of the ......”

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Oct 17,2015
Minithumbup
By: 'Cait'
Oct 17,2015
0 people found
this helpful
Esme was very helpful with arranging the viewing of the property and all the subsequent paperwork. She was avaliable whenever I needed information and all paperwork was dealt with quickly. Very happy with the service and I'm sure it will continue to be excellent....
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“very kind and professional , she helped us in all our ......”

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Oct 16,2015
Minithumbup
By: 'amazing'
Oct 16,2015
0 people found
this helpful
very kind and professional , she helped us in all our questions. amazing comunication . she helped us to find the perfect property .... customer very satisfied. many thanks...
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“Esme introduced me to the property while viewing another. After ......”

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Oct 16,2015
Minithumbup
By: 'Chris'
Oct 16,2015
0 people found
this helpful
Esme introduced me to the property while viewing another. After stating that the first was too small for my needs. She contacted a colleague and arranged the other viewing for the same day. Esme was helpful throughout the referencing process....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:04 PM 06/01/2016 by allAgents

Awards won by Choices, London EC2M 4UJ



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Choices

Branch - Central London, London, EC2M

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