Central London, London, EC2M
4.8/5, 358 reviews
99% recommended
98% lettings valuation accuracy
88% lettings fee satisfaction

Property Features

Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 358
21st Oct 2022
reviewed by 'Miss P'
“I dealt with Tianne Harvey, who was the rudest person I have ever dealt with, making false promises and disrespectful.......”
30th Jul 2020
reviewed by 'Andrew'
“They took weeks to sort out a parking space, took a large deposit, failed to deliver a parking permit and ......”
9th Apr 2020
reviewed by 'Kevin'
“Esme was like a super broker acting as the go between myself and the property landlord. She broke down all ......”
27th Sep 2018
reviewed by 'Priyanka'
“I found their website online and I was not in the country at the moment. I wanted to rent a ......”
5th Jun 2018
reviewed by 'André'
“My engagement with Choices was a really good.one. As a whole they were very informative, friendly and most of ......”
18th Jan 2018
reviewed by 'Matteo'
“Thank you to Catherine, professional, smart and personable. She quickly understand my desire and gave it to me all informations ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Choices
2 Devonshire Square
London
City of London
EC2M 4UJ
0207 375 2020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 98% 88% £350 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 0 307 5 0 0 0 0 20 0
Areas covered
  • E14
  • London
  • E1
  • Zones 1, 2, 3
  • E2
  • E3
  • SE16
  • SE1
  • E1W
  • E9
  • SE8
  • EC
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“I have the best impression since she is always smiling, ......”

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Oct 05,2015
Minithumbup
By: 'Nikolas'
Oct 05,2015
0 people found
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I have the best impression since she is always smiling, being helpful and having patience to all of my questions. She also responds fast and give solutions to any issue that may appear....
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Comment on agent fees
every thing was as arranged
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“Correspondence with Esme was quick and helpful. She was very ......”

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Oct 01,2015
Minithumbup
By: 'Tony'
Oct 01,2015
0 people found
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Correspondence with Esme was quick and helpful. She was very personable (via email) and was always available to answer my questions. Dealing with her was a pleasure throughout and her experience made the whole process quick and easy to understand....
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“Esme was very helpful with all the problems I had. ......”

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Sep 30,2015
Minithumbup
By: 'Nadine'
Sep 30,2015
0 people found
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Esme was very helpful with all the problems I had. I am a student from Germany and thus renting a room in the UK is new to me. She was always very friendly and answered all of my questions in quickly replying to my emails ...
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“The agent was very helpful and nice. She provided me ......”

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Sep 30,2015
Minithumbup
By: 'M'
Sep 30,2015
0 people found
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The agent was very helpful and nice. She provided me with all the necessary information and support. However, I'm giving a 4/5 rating because she was late to the viewing and had to be asked to send me some information or documents (or the right documents)....
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“I was having problems with Savills as a agency for ......”

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Sep 28,2015
Minithumbup
By: 'Valentina'
Sep 28,2015
0 people found
this helpful
I was having problems with Savills as a agency for renting a property. I had such a bad experience with Savills when I turned to Aidan and Esme for help to resolve this issue which was traumatising and left me thinking all estate agents were ...
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“5 star service :). Very useful and great cominication. The whole prosses ......”

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Sep 25,2015
Minithumbup
By: 'CG'
Sep 25,2015
0 people found
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5 star service :). Very useful and great cominication. The whole prosses was very quick and easy in general. She answered all the question we very quickly....
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“Esme is a delightful member of your staff, always helpful ......”

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Sep 25,2015
Minithumbup
By: 'Nils'
Sep 25,2015
0 people found
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Esme is a delightful member of your staff, always helpful to the best of her abilities, and with a fair bit of patience....
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“I have had the chance to come back in the ......”

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Sep 21,2015
Minithumbup
By: 'Rob'
Sep 21,2015
0 people found
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I have had the chance to come back in the pervious flat that I was sharing for the past three years, this time the company which are renting me the room has changed and also the way how they go through the new tenant agreement, ...
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By: Valentina
Sep 26, 2015
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I like to thank you for resolving issues I was having with another agency Savills. I want to add how great and professional and friendly you were. This makes such a huge difference as I had such a bad experience with Savills and am extremely grateful and thankful for all your help. ...

“Very helpful agent, friendly and very prompt in response, efficient ......”

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Sep 16,2015
Minithumbup
By: 'Vicky'
Sep 16,2015
0 people found
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Very helpful agent, friendly and very prompt in response, efficient and trustworthy. Gave useful and detailed information during house viewing....
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Comment on agent fees
Reasonable.
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“Hi - I was very interested renting the flat on ......”

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Sep 11,2015
Minithumbup
By: 'JB'
Sep 11,2015
0 people found
this helpful
Hi - I was very interested renting the flat on EC4V 5EA and Esme responded immediately to my request and application so the room was immediately reserved. I really liked she firstly wanted to discuss the conditions over the phone to make sure I ...
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“Esme was an amazing agent, she was very prompt and ......”

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Aug 31,2015
Minithumbup
By: 'Renter'
Aug 31,2015
0 people found
this helpful
Esme was an amazing agent, she was very prompt and helpful throughout the whole process. I was treated with respect and everything was explained, there was nothing hidden. I have already revommended this company to friends and family. It was a great experience!...
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“Esme was very helpful and efficient in quickly and professionally ......”

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Aug 27,2015
Minithumbup
By: 'V'
Aug 27,2015
0 people found
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Esme was very helpful and efficient in quickly and professionally sorting out our move into this new property. 5/5...
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“I have lived in 5 different countries and worked with many ......”

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Aug 27,2015
Minithumbup
By: 'Room'
Aug 27,2015
0 people found
this helpful
I have lived in 5 different countries and worked with many estate agencies. Phillipa was fantastic with all the paperwork and was easy to get a hold of. She was very professional, friendly and handled everything in her control very well. Unfortunately another representative of choices ...
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“Esme was fantastic in sorting out our tenancy extremely quickly ......”

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Aug 25,2015
Minithumbup
By: 'Lailah'
Aug 25,2015
0 people found
this helpful
Esme was fantastic in sorting out our tenancy extremely quickly and smoothly. She had great communication with us which resulted in a happy group of tenants....
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Comment on agent fees
Slightly too high for a student budget, it can be an off putting element of renting with an agency
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“I have found dealing with Esme to be very positive. ......”

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Aug 18,2015
Minithumbup
By: 'Kim'
Aug 18,2015
0 people found
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I have found dealing with Esme to be very positive. My specific circumstances meant that the initial letting admin had be taken care of in only a couple of days, as I was due to leave the country and would not return until my requested ...
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“Esme was very helpful and friendly, quick to advise and ......”

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Aug 18,2015
Minithumbup
By: 'Lorna'
Aug 18,2015
0 people found
this helpful
Esme was very helpful and friendly, quick to advise and organise everything to ensure that moving in and all the paperwork was done efficiently. She is very easy to liase with and happy to answer all questions big or small. I had to change my ...
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“Excellent Service. Esme was really helpful provided all the required ......”

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Aug 18,2015
Minithumbup
By: 'Chendu'
Aug 18,2015
0 people found
this helpful
Excellent Service. Esme was really helpful provided all the required information about the flat and tenancy agreement, responded quickly to all communications and helped me to secure the flat in Hours....
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“Esme Hinton was truly a huge help. Thank you for ......”

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Aug 12,2015
Minithumbup
By: 'Pantelis'
Aug 12,2015
0 people found
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Esme Hinton was truly a huge help. Thank you for helping me out with referencing and payments. esme did everything look easy....
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“Phillipa was really welcoming, casual and open which was great! ......”

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Aug 11,2015
Minithumbup
By: 'Gabi'
Aug 11,2015
0 people found
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Phillipa was really welcoming, casual and open which was great! Apart from the tiny hiccup not finding how to enter into the property yard :) (we did eventually) she was really knowledgeable and chatty. She showed me round the property at my own pace and helped ...
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Comment on agent fees
Could be cheaper but could also be worse
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“Esme proved to be very helpful and fast in answering ......”

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Aug 10,2015
Minithumbup
By: 'Armin'
Aug 10,2015
0 people found
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Esme proved to be very helpful and fast in answering to my queries and questions. She seems very knowledgeable and I will be happy to recommend her further....
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“Esme was very friendly and approachable. Even though I didn't ......”

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Aug 10,2015
Minithumbup
By: 'Sherry'
Aug 10,2015
0 people found
this helpful
Esme was very friendly and approachable. Even though I didn't do the viewing myself (a friend of mine did it on my behalf), the friend said that Esme really showed her professionalism and enthusiasm. Esme was also quick with her correspondence and provided me with ...
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“Seem was a great help when we were looking at ......”

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Aug 07,2015
Minithumbup
By: 'Corrie'
Aug 07,2015
0 people found
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Seem was a great help when we were looking at this property. She put up with non stop phone calls all day with various questions and went out of her way to make sure we could all view the property at different points during the ...
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“Although we haven't moved into our property yet, Esme has ......”

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Aug 07,2015
Minithumbup
By: 'Louise'
Aug 07,2015
0 people found
this helpful
Although we haven't moved into our property yet, Esme has so far been incredibly helpful and accommodating, showing us the property twice in one day so that we could all see it before we moved in....
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“Choices management my personal portfolio and have been successfully managing ......”

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Aug 06,2015
Minithumbup
By: 'Richard'
Aug 06,2015
0 people found
this helpful
Choices management my personal portfolio and have been successfully managing my properties with no void periods and are achieving regular rent increases. I am very happy with Matthew and his team services....
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“Matthew was great in getting me in to see this ......”

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Aug 06,2015
Minithumbup
By: 'LJ'
Aug 06,2015
0 people found
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Matthew was great in getting me in to see this property, and face to face he was great, however I found it very frustrating that he ignored all emails. From being sent the referencing email, I heard nothing until I had sent 2 emails...with questions ...
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“The agent I consulted with was extremely polite and kind. ......”

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Aug 06,2015
Minithumbup
By: 'Esme'
Aug 06,2015
0 people found
this helpful
The agent I consulted with was extremely polite and kind. She was really helpful in all aspects while dealing with my questions and concerns. She was really patient and tried to meet all my needs. She was really quick to respond as wel I didn't ...
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“Danny has been very prompt in reacting to my questions. ......”

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Aug 05,2015
Minithumbup
By: 'Krzysztof'
Aug 05,2015
0 people found
this helpful
Danny has been very prompt in reacting to my questions. His answers were always very aqurate. Also thanks to him the whole process of renting the flat went very smoothly and without any problems....
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Comment on agent fees
They seem to be similar to most of the fees in the market right now.
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“I contacted Esme via an ad posted on Spareroom for ......”

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Aug 05,2015
Minithumbup
By: 'Aurelien'
Aug 05,2015
0 people found
this helpful
I contacted Esme via an ad posted on Spareroom for a double room in a house-share. The ad was well detailed so I did not have a bad surprise when visiting. I thank Esme for having been very reactive and always available for any query, ...
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“Esme arranged my viewings at short notice and was extremely ......”

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Jul 31,2015
Minithumbup
By: 'Sara'
Jul 31,2015
0 people found
this helpful
Esme arranged my viewings at short notice and was extremely helpful and informative throughout the signing process. Although I know she was busy she always made the time to reply to my messages and return my calls. A pleasure to deal with....
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Comment on agent fees
I expected high fees, being London. More important to me was that Esme was upfront and straightforward about what they would be.
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“Met me at the first property and then drove me ......”

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Jul 31,2015
Minithumbup
By: 'John'
Jul 31,2015
0 people found
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Met me at the first property and then drove me to second. Very pleasant and talkative, made the whole experience nice one. Very knowledgeable about both the property, the current tenants and the area without having to refer to any material....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:04 PM 06/01/2016 by allAgents

Awards won by Choices, London EC2M 4UJ



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Choices

Branch - Central London, London, EC2M

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