Portico
4.6/5, 2971 reviews
92% recommended
95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction

Property Features

PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

...left to get your reviews in for the
2024 allAgents People Awards


Latest Reviews

 View all Reviews 2971
Featured Review
a
reviewed by 'TenantVictim'
“Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. ......”
10th Apr 2024
reviewed by 'Mario'
“Worst experience ever when getting my deposit back, it has been over 10 working days and they are unable to give ......”
28th Nov 2023
reviewed by 'Fato'
“I do not know the selling department but never get involved with the letting department.. in the name of managing ......”
27th Sep 2023
reviewed by 'Alexis'
“When my mother and I found ourselves unexpectedly in need of a new home due to our existing landlord reclaiming ......”
21st Aug 2023
reviewed by 'Maxim'
“Great service and very helpful staff. Caroline from Portico has really helped to move the whole process efficiently and has ......”
4th Aug 2023
reviewed by 'Patrick'
“Really poor service all round. I have, thankfully, now moved out of their property. But, if you are unfortunate enough ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £40,000 £16,000,000
Lettings 90% 81% £290 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
637 17 1047 191 526 5 439 5 75 29
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Portico Branches (view all 18)
Acton, W3
Battersea, SW11
Bethnal Green, E2
Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22
Featured Review
a

“Think of all the negative cliches attributed to state agencies ......”

Share on :
May 20,2017
Minithumbdown
By: 'TenantVictim'
May 20,2017
36 people found
this helpful
Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. This is going to sound like a litany of complaints, there is just so much to tell, but if you want to save yourself time ...
read full review
Comment on agent fees
All their fees are bad, and unfair.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Alice Brown
May 26, 2017
View all comments (1)
Aside from the fees which we just accepted early on, I could not agree with this comment more. This is an extremely accurate account of our experience with Portico too. Everything from not even apologising for such appealing communication to total unfair treatment. I will also be writing a detailed account of our experience but avoid Portico at all costs if you don't want to feel utterly stressed, upset and exasperated during and AFTER your tenancy has supposed to have even ended. :'( ...

“Joseph and his team were beyond helpful in th......”

Share on :
Dec 19,2019
Minithumbup
By: 'b'
Dec 19,2019
6 people found
this helpful
Joseph and his team were beyond helpful in the purchase of my new flat. Thank you to the team for everything!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Estate agents you can trust to do the right thing...”

Share on :
Dec 16,2019
Minithumbup
Staff profile picture
Mark
Staff profile picture
Michelle
By: 'Asif'
Dec 16,2019
8 people found
this helpful
Portico helped us navigate a very difficult property market and proactively managed our and potential buyers' expectations throughout the process. Wholeheartedly recommend the Portico Team in Leyton....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From using Portico and their mortgage broker ......”

Share on :
Dec 15,2019
Minithumbup
Staff profile picture
Mark
By: 'Mary'
Dec 15,2019
7 people found
this helpful
From using Portico and their mortgage broker service I have had a thoroughly professional and considerate service, very difficult to find in this industry. Would recommend through and through!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sanyah and Sean were absolutely amazing in pr......”

Share on :
Dec 07,2019
Minithumbup
upload your photo
Sanyah
Staff profile picture
Sean
By: 'Jenovic'
Dec 07,2019
0 people found
this helpful
Sanyah and Sean were absolutely amazing in providing great support from finding the place up to the last details. We couldn't be happier with our new home. Thanks guys...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant staff and been working together for......”

Share on :
Dec 02,2019
Minithumbup
Staff profile picture
Sean
Staff profile picture
Leah
By: 'Ricki'
Dec 02,2019
0 people found
this helpful
Brilliant staff and been working together for over 15 years. Always around when I have needed them. Great tenants as well. Would highly recommend them to anyone looking for an agent to take care landlord and tenants....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“perfect flat in a great location ......”

Share on :
Nov 30,2019
Minithumbup
Staff profile picture
Marc
Staff profile picture
Gokhan
By: 'Theresa'
Nov 30,2019
18 people found
this helpful
I found the perfect flat in a great location with the help of Marc and Gokhan. They are a great asset to the branch and made this such a smooth and painless moving experience in London (not an easy feat to say the least!). Big ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional agency...”

Share on :
Nov 29,2019
Minithumbup
Staff profile picture
Spencer
Staff profile picture
Michelle
By: 'Jay'
Nov 29,2019
12 people found
this helpful
Great attitude and service. They handled a difficult exchange of contracts with professionalism and kept me updated. Would recommend them above any agent in Leyton....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Prompt and efficient service.known Sean for ......”

Share on :
Nov 29,2019
Minithumbup
Staff profile picture
Sean
By: 'Thiyakes'
Nov 29,2019
1 people found
this helpful
Prompt and efficient service. known Sean for more than 10 years. We can rely on him for a fast and thorough work...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would not recommend Portico under any circu......”

Share on :
Nov 25,2019
Minithumbdown
By: 'N'
Nov 25,2019
3 people found
this helpful
I would not recommend Portico under any circumstances and share the same complaints as many of the people on here. While we were renting our flat, we had a lot of trouble reaching them whenever things needed fixing (oven, toilet, heating). Our property manager changed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mostly smooth and quick process. ......”

Share on :
Nov 25,2019
Minithumbup
upload your photo
Sanyah
By: 'Chris'
Nov 25,2019
1 people found
this helpful
Mostly smooth and quick process. A couple of times where I had to wait a little for a response/information, but overall a good experience....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I lived in a Portico Managed property for a y......”

Share on :
Nov 21,2019
Minithumbdown
By: 'David'
Nov 21,2019
2 people found
this helpful
I lived in a Portico Managed property for a year and it was the worst time of my life. The issues started before we even moved in, where it took them 10 days to email over a form that we asked for every day during that ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“An all round positive experience...”

Share on :
Nov 18,2019
Minithumbup
Staff profile picture
Spencer
Staff profile picture
Michelle
By: 'Catherine'
Nov 18,2019
12 people found
this helpful
We had a positive experience with Portico — they were all round super efficient, were always on hand to grant access to the property and even gave us a bottle of champagne and (much needed) parking vouchers on completion. Thanks to Spencer, Michelle, Mark and the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Perfect experience! Our experience with Porti......”

Share on :
Nov 18,2019
Minithumbup
upload your photo
Sanyah
Staff profile picture
Sean
By: 'Ashleigh'
Nov 18,2019
0 people found
this helpful
Perfect experience! Our experience with Portico was wonderful. The agents were amazing from arranging the viewing all the way to handing over the keys. Their communication is great and they answered the hundreds of questions we had quickly. They were all lovely, friendly and efficient ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Portico made finding our rental home so simpl......”

Share on :
Nov 15,2019
Minithumbup
Staff profile picture
Mikeala
By: 'Lace'
Nov 15,2019
2 people found
this helpful
Portico made finding our rental home so simple. Efficient, courteous and no messing around. Will definitely use them again! Mikeala is an absolute gem. Top agent....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding service...”

Share on :
Nov 14,2019
Minithumbup
Staff profile picture
Mike
By: 'Filip'
Nov 14,2019
1 people found
this helpful
The service I received from the Portico letting agents was outstanding, the whole team was brilliant and especially Michael Chapman. Mike was of immense help in the early stages of letting the flat, from always being very responsive and professional, to helping out greatly with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely happy...”

Share on :
Nov 12,2019
Minithumbup
upload your photo
Sanyah
By: 'Micah'
Nov 12,2019
1 people found
this helpful
Sanyah and Sean were absolutely amazing. They went above and beyond to help me find my dream flat. The customer service was great, always very quick to reply to any questions I had and made the experience of renting my first place by myself really ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had an Amazing service at portico from Flo......”

Share on :
Nov 07,2019
Minithumbup
Staff profile picture
Flora
By: 'Daniela'
Nov 07,2019
1 people found
this helpful
We had an Amazing service at portico from Flora . She help us as much as she could to get the property, Everything was quick and easy. Iam so happy with her attention. Many thanks Portico team...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The agency is really well organised and have ......”

Share on :
Oct 18,2019
Minithumbup
Staff profile picture
Flora
By: 'Dandara'
Oct 18,2019
1 people found
this helpful
The agency is really well organised and have the best apartment deals. Flora was our agent and she was always so kind, thoughtful, replied fast to our emails and calls, she did her best to run things as fast as she could because we were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Georgia and the Portico team were a pleasure ......”

Share on :
Oct 14,2019
Minithumbup
upload your photo
Georgia
By: 'Chioma'
Oct 14,2019
1 people found
this helpful
Georgia and the Portico team were a pleasure to work with. Their speedy, attentive and modern approach to property sales made a real difference to the experience. Highly recommend!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good moving in service, easy to collect ......”

Share on :
Oct 14,2019
Minithumbup
claim your profile
Jason
By: 'Grace'
Oct 14,2019
7 people found
this helpful
Very good moving in service, easy to collect keys and complete all the required paperwork online prior to move in date. Portico welcome bags were a very kind and nice touch. All Portico staff friendly and helpful especially Joseph and Jason who were very quick ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good service from Joseph and his team. T......”

Share on :
Oct 14,2019
Minithumbup
By: 'Sandrine'
Oct 14,2019
7 people found
this helpful
Very good service from Joseph and his team. They were fast to respond and good at keeping me updated on the progress. They found a tenant within less than a week....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“16 months to get our deposit back...”

Share on :
Oct 14,2019
Minithumbdown
By: 'Fiona'
Oct 14,2019
0 people found
this helpful
Dealing with Portico was a terrible experience all around. During our tenancy, they were always extremely unhelpful, slow to respond, and our point of contact seem to change every month. One example is that our entrance door (the one leading to the flat, not the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Oct 11,2019
Minithumbup
Staff profile picture
Flora
By: 'Jenny'
Oct 11,2019
1 people found
this helpful
My flatmate and I were looking for a place to move in to as soon as possible and we really needed a place within a week. Portico Clapham and Flora who was the responsible agent were incredibly swift and managed to find us a property, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have had problems with Portico since moving......”

Share on :
Oct 08,2019
Minithumbdown
By: 'Annamarie'
Oct 08,2019
3 people found
this helpful
I have had problems with Portico since moving in almost one year ago. They change staff on a weekly basis and no one is willing to offer a helping hand when it comes to reporting an issue. They also hire out some of the rudest, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Joseph & his team (Shaun, Jason) were amazing......”

Share on :
Oct 08,2019
Minithumbup
By: 'Kiran'
Oct 08,2019
7 people found
this helpful
Joseph & his team (Shaun, Jason) were amazing at getting me into the flat so quickly. They accomodated a time that suited me better for my first viewing. Even though my initial offer didn't go through, they got it accepted next time around. Compassionate about how ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After my flat was on the market to let with a......”

Share on :
Oct 03,2019
Minithumbup
By: 'Dan'
Oct 03,2019
7 people found
this helpful
After my flat was on the market to let with another agent for over 60 days I moved to Portico. They produced great marketing photos and found a high quality tenant that wanted the flat long term within 48 hours of their marketing going online. Joseph efficient ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Flora was good at showing the property and ge......”

Share on :
Oct 03,2019
Minithumbdown
Staff profile picture
Flora
By: 'Adam'
Oct 03,2019
0 people found
this helpful
Flora was good at showing the property and getting back to us fairly quickly (although we felt during the offer process and getting our references completed she was a little aggressive in getting things done ASAP when we physically couldn't get the information over). She ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Really pleased with responsiveness...”

Share on :
Sep 27,2019
Minithumbup
upload your photo
Georgia
By: 'Emma'
Sep 27,2019
0 people found
this helpful
My experience of working with Georgia from Portico was a positive one. Whilst I wouldn't necessarily say that knowledge of the property was 10/10, I think this was likely more down to the previous owners than the agent. What really impressed me about Georgia was her ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shocking Service...”

Share on :
Sep 27,2019
Minithumbdown
By: 'Matilda'
Sep 27,2019
1 people found
this helpful
I have been a tenant with Portico for the last month and a half and have never regretted being with an Estate Agents more. Aside from the fact that when we moved into the flat there was a load of stuff from the previous tenant ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very prompt. Everything you want from a letti......”

Share on :
Sep 24,2019
Minithumbup
By: 'Ben'
Sep 24,2019
6 people found
this helpful
Very prompt. Everything you want from a letting agent. Usually replied very quickly to email. This was a very straightforward letting....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico

Regional Awards won by Portico

Individual Branch Awards

Woodford Green, IG8

London, E10

London, SW6



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn