Portico
4.6/5, 2972 reviews
92% recommended
95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction

Property Features

PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

Contact Us

Latest Reviews

 View all Reviews 2972
Featured Review
a
reviewed by 'TenantVictim'
“Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. ......”
1st May 2024
reviewed by 'Pandora'
“I am writing this review to share my deeply disappointing experience with Portico estate agents. Throughout the entire process, from ......”
10th Apr 2024
reviewed by 'Mario'
“Worst experience ever when getting my deposit back, it has been over 10 working days and they are unable to give ......”
28th Nov 2023
reviewed by 'Fato'
“I do not know the selling department but never get involved with the letting department.. in the name of managing ......”
27th Sep 2023
reviewed by 'Alexis'
“When my mother and I found ourselves unexpectedly in need of a new home due to our existing landlord reclaiming ......”
21st Aug 2023
reviewed by 'Maxim'
“Great service and very helpful staff. Caroline from Portico has really helped to move the whole process efficiently and has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £40,000 £16,000,000
Lettings 90% 81% £290 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
637 17 1047 192 526 5 439 5 75 29
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Portico Branches (view all 18)
Acton, W3
Battersea, SW11
Bethnal Green, E2
Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22
Featured Review
a

“Think of all the negative cliches attributed to state agencies ......”

Share on :
May 20,2017
Minithumbdown
By: 'TenantVictim'
May 20,2017
36 people found
this helpful
Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. This is going to sound like a litany of complaints, there is just so much to tell, but if you want to save yourself time ...
read full review
Comment on agent fees
All their fees are bad, and unfair.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Alice Brown
May 26, 2017
View all comments (1)
Aside from the fees which we just accepted early on, I could not agree with this comment more. This is an extremely accurate account of our experience with Portico too. Everything from not even apologising for such appealing communication to total unfair treatment. I will also be writing a detailed account of our experience but avoid Portico at all costs if you don't want to feel utterly stressed, upset and exasperated during and AFTER your tenancy has supposed to have even ended. :'( ...

“Very prompt. Everything you want from a letti......”

Share on :
Sep 24,2019
Minithumbup
By: 'Ben'
Sep 24,2019
6 people found
this helpful
Very prompt. Everything you want from a letting agent. Usually replied very quickly to email. This was a very straightforward letting....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Proactive, helpful and friendly....”

Share on :
Sep 24,2019
Minithumbup
Staff profile picture
Mikeala
By: 'Bhavin'
Sep 24,2019
0 people found
this helpful
With recent queries, Mikaela Osborn was proactive, quick to react and extremely helpful. She addressed all queries promptly and demonstrated a high knowledge of process and procedure. Was extremely pleased and would certainly commend the services of Mikaela, Matt and Henry at the Chigwell office....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Recently rented a property through portico...”

Share on :
Sep 20,2019
Minithumbup
By: 'Kezheng'
Sep 20,2019
3 people found
this helpful
Recently rented a property through portico. Portico agents were in general very responsive and gives us constant updates during the process. Would recommend to others....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Will never use their rental service again...”

Share on :
Sep 19,2019
Minithumbdown
By: 'Z'
Sep 19,2019
2 people found
this helpful
Renting with this company meant nothing was maintained whilst living there. Now they're over a month on waiting for my deposit to be returned, called today as it was promised to be paid by - they responded by stating "hopefully your call will be returned ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We recently purchased our first home through ......”

Share on :
Sep 18,2019
Minithumbup
Staff profile picture
Mark
Staff profile picture
Spencer
By: 'Catherine'
Sep 18,2019
12 people found
this helpful
We recently purchased our first home through Portico. They did everything they could to push the sale through quickly and efficiently for us. They answered every phone call and got back in touch from my emails as quick as possible which was very appreciated. Mark ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We bought our first house 3 months ago via Po......”

Share on :
Sep 05,2019
Minithumbup
By: 'Faiza'
Sep 05,2019
1 people found
this helpful
We bought our first house 3 months ago via Portico! Team were very professional, attentive and helpful, with a nice touch of personal warmth!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Incredible customer service...”

Share on :
Sep 03,2019
Minithumbup
Staff profile picture
Mark
Staff profile picture
Spencer
By: 'Anneka'
Sep 03,2019
12 people found
this helpful
Spencer and Mark were absolutely incredible. They made such a huge effort to sell our flat when previous estate agents had failed and made the whole process a lot easier and more pleasant. They went above and beyond and were always available on the phone ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This company illegally trespassed in our flat......”

Share on :
Aug 31,2019
Minithumbdown
By: 'Victoria'
Aug 31,2019
2 people found
this helpful
This company illegally trespassed in our flat. I granted them permission to enter our flat in our absence for viewings as long as we were informed of all appointments before hand. They repeatedly violated this condition. After two written warnings we set up a motion ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“House Sale...”

Share on :
Aug 29,2019
Minithumbup
Staff profile picture
Daniel
By: 'David'
Aug 29,2019
1 people found
this helpful
We recently sold our house through Portico. Daniel and the team were helpful throughout. They got a sale agreed at asking price with some great buyers very quickly. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“First Time BuyersPortico Leyton were great to work with, and ......”

Share on :
Aug 19,2019
Minithumbup
Staff profile picture
Mark
Staff profile picture
Michelle
By: 'Sophie'
Aug 19,2019
9 people found
this helpful
First Time Buyers Portico Leyton were great to work with, and guided us step by step through the process of buying our first flat. We had, just previously, had a bad experience with another agency so were feeling apprehensive and nervous about trying to buy ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Exceeded expectations!...”

Share on :
Aug 16,2019
Minithumbup
Staff profile picture
becky
Staff profile picture
Sean
By: 'Lois'
Aug 16,2019
0 people found
this helpful
Becky & Sean exceeded our expectations. They were constantly in contact and pushing the solicitors along with myself! I never felt out of the loop with them and so pleased we chose Portico! The tote bag worked ?. I have and will continue to recommend Portico to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were a tenant at a property managed by Por......”

Share on :
Aug 14,2019
Minithumbdown
By: 'Jasmine'
Aug 14,2019
1 people found
this helpful
We were a tenant at a property managed by Portico. We had no way of contacting our Landlord as their details were not provided in our tenancy agreement. We consistently told Portico about maintenance issues at our flat (as required by our tenancy agreement) and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lies....”

Share on :
Aug 13,2019
Minithumbdown
Staff profile picture
becky
By: 'Adam'
Aug 13,2019
1 people found
this helpful
Becky was extremely friendly during the viewing and on all further phone calls relating to my purchase of the property (which has since fallen through). Unfortunately, her careless errors and subsequent lies have cost me the property, cost the seller money, and caused us both ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Top service...”

Share on :
Aug 13,2019
Minithumbup
Staff profile picture
Matthew
By: 'Greg'
Aug 13,2019
0 people found
this helpful
Matthew was very helpful and professional. His knowledge of the property was spot on, although that property wasn't for us he made the time and viewing very pleasant. He made us very comfortable. We did end up going through a Portico office for our purchase ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“STAY AWAY - WORST ESTATE AGENTS EVER...”

Share on :
Aug 12,2019
Minithumbdown
By: 'John'
Aug 12,2019
1 people found
this helpful
If there was one piece of advice I could give anyone it would be DO NOT HAVE ANYTHING TO DO WITH PORTICO. Since the moment we rented a property with them (& handed over our deposit) they have been the worst estate agents I've ever had ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The Sales team at Portico have been AMAZING! ......”

Share on :
Aug 07,2019
Minithumbup
Staff profile picture
Michelle
Staff profile picture
Mark
By: 'Pippi'
Aug 07,2019
10 people found
this helpful
The Sales team at Portico have been AMAZING! They went to view my property really quickly and got it advertised and under offer in no time at all. They were always so helpful and responded to emails really quickly. I couldn't have been happier with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We found Portico to be very efficient and org......”

Share on :
Aug 02,2019
Minithumbup
By: 'Gemma'
Aug 02,2019
7 people found
this helpful
We found Portico to be very efficient and organised. Joseph Lee helped us with all of our questions, he responded to emails very quickly and was always very friendly and helpful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have mixed reviews of my experience with Po......”

Share on :
Aug 02,2019
Minithumbup
Staff profile picture
Sean
By: 'Jennifer'
Aug 02,2019
1 people found
this helpful
I have mixed reviews of my experience with Portico. I've dealt with Sean Hewitt for 4 years and found his experience and professionalism is to a high standard. He always responds to emails and nothings is ever a problem. I found the proccess very easy hence ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All the team at Portico were super helpful an......”

Share on :
Jul 28,2019
Minithumbup
Staff profile picture
Leah
Staff profile picture
Sean
By: 'Liam'
Jul 28,2019
1 people found
this helpful
All the team at Portico were super helpful and would definitely recommend going through them when purchasing a house. Made it really easy for us to get into the property for second viewings, measurements etc. Leah was very friendly for our first viewing when we ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great customer service!Been 3 years at this......”

Share on :
Jul 27,2019
Minithumbup
By: 'Geanina'
Jul 27,2019
1 people found
this helpful
Great customer service! Been 3 years at this address and never had any problem. My last renew I’ve been assisted by Spyridon and all been great, really easy going and knowledgeable on all matters!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Property renewal - Spyridon has been really helpful getting everything ......”

Share on :
Jul 26,2019
Minithumbup
By: 'Phoenix'
Jul 26,2019
1 people found
this helpful
Property renewal - Spyridon has been really helpful getting everything sorted for the property renewal and change of one of the tenants, the process was much quicker than last year and we've received updates throughout the process to try and keep everything moving along quickly. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great team - great service.From my initial m......”

Share on :
Jul 24,2019
Minithumbup
Staff profile picture
Spencer
Staff profile picture
Michelle
By: 'Jennifer'
Jul 24,2019
11 people found
this helpful
Great team - great service. From my initial meeting with Spencer, arranging viewings with Mark, regular updates with Michelle and progressing the sale with the other Mark: everyone was great!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Success where others fell short...”

Share on :
Jul 23,2019
Minithumbup
Staff profile picture
Spencer
Staff profile picture
Mark
By: 'Anne'
Jul 23,2019
9 people found
this helpful
Success where others fell short From the first telephone call, Portico at Leyton were professional, friendly and did exactly as promised. Following unsuccessful stints with an online agent and a high street agent, Portico marketed my home with enthusiasm. They refreshed the photos, property description ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sean and his lovely team at Portico have just......”

Share on :
Jul 23,2019
Minithumbup
Staff profile picture
Sean
By: 'Ton'
Jul 23,2019
1 people found
this helpful
Sean and his lovely team at Portico have just sold our house in Walthamstow. From start to finish nothing was too much trouble for Sean and he consistently went above and beyond to ensure that our sale progressed quickly and without any hiccups. Thank you ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very friendly service and smooth transaction.......”

Share on :
Jul 23,2019
Minithumbup
Staff profile picture
Spencer
Staff profile picture
Michelle
By: 'Jade'
Jul 23,2019
9 people found
this helpful
Very friendly service and smooth transaction. Responses were quick from the whole team (Spencer, Mark and Michelle), and were delightful to deal with. We're hoping to move in in a couple of weeks time....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Superb service from this agent......”

Share on :
Jul 22,2019
Minithumbup
claim your profile
Jodie
By: 'Steve'
Jul 22,2019
1 people found
this helpful
I have enjoyed superb service from this agent in finalising a lease of property for my daughter. Jodie Stewart dealt with us throughout and made the transaction both easy and enjoyable. She was an absolute delight to deal with. All arrangements and requirements were clearly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Unbelievably poor service in every way. This ......”

Share on :
Jul 20,2019
Minithumbdown
By: 'Jan'
Jul 20,2019
1 people found
this helpful
Unbelievably poor service in every way. This site seems to get good reviews about Portico, but not a SINGLE one for the Museum Street branch. Not surprising. It's really amazing and flabbergasting how bad the Museum Street Portico 'service' is. I was a tenant for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leah and Sean have been great throughout. Always quick to ......”

Share on :
Jul 18,2019
Minithumbup
Staff profile picture
Leah
Staff profile picture
Sean
By: 'Richard'
Jul 18,2019
1 people found
this helpful
Leah and Sean have been great throughout. Always quick to respond to our questions and requests, they contributed to a really smooth process. Thank you Portico Walthamstow....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly recommended...”

Share on :
Jul 10,2019
Minithumbup
Staff profile picture
Mikeala
By: 'Kate'
Jul 10,2019
2 people found
this helpful
Mikeala was brilliant throughout the process - she showed us a few properties over several months, and was always incredibly helpful about getting back to us with regards to queries. She was also the right side of pushy - knowing when to encourage us, and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The Leyton office delivered an exceptional se......”

Share on :
Jul 09,2019
Minithumbup
Staff profile picture
Spencer
Staff profile picture
Mark
By: 'MICHAEL'
Jul 09,2019
8 people found
this helpful
The Leyton office delivered an exceptional service during the Brexit wobble of confidence. Our house sale encountered issues lower down in the chain(s), through no fault of Portico, and the Leyton team truly went above and beyond to get things back on track each ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico

Regional Awards won by Portico

Individual Branch Awards

Woodford Green, IG8

London, E10

London, SW6



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn