Portico
4.6/5, 2971 reviews
92% recommended
95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction

Property Features

PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

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2024 allAgents People Awards


Latest Reviews

 View all Reviews 2971
Featured Review
a
reviewed by 'TenantVictim'
“Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. ......”
10th Apr 2024
reviewed by 'Mario'
“Worst experience ever when getting my deposit back, it has been over 10 working days and they are unable to give ......”
28th Nov 2023
reviewed by 'Fato'
“I do not know the selling department but never get involved with the letting department.. in the name of managing ......”
27th Sep 2023
reviewed by 'Alexis'
“When my mother and I found ourselves unexpectedly in need of a new home due to our existing landlord reclaiming ......”
21st Aug 2023
reviewed by 'Maxim'
“Great service and very helpful staff. Caroline from Portico has really helped to move the whole process efficiently and has ......”
4th Aug 2023
reviewed by 'Patrick'
“Really poor service all round. I have, thankfully, now moved out of their property. But, if you are unfortunate enough ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £40,000 £16,000,000
Lettings 90% 81% £290 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
637 17 1047 191 526 5 439 5 75 29
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Rankings
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Estate agents
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Latest Properties

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Portico Branches (view all 18)
Acton, W3
Battersea, SW11
Bethnal Green, E2
Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22
Featured Review
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“Think of all the negative cliches attributed to state agencies ......”

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May 20,2017
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By: 'TenantVictim'
May 20,2017
36 people found
this helpful
Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. This is going to sound like a litany of complaints, there is just so much to tell, but if you want to save yourself time ...
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Comment on agent fees
All their fees are bad, and unfair.
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By: Alice Brown
May 26, 2017
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Aside from the fees which we just accepted early on, I could not agree with this comment more. This is an extremely accurate account of our experience with Portico too. Everything from not even apologising for such appealing communication to total unfair treatment. I will also be writing a detailed account of our experience but avoid Portico at all costs if you don't want to feel utterly stressed, upset and exasperated during and AFTER your tenancy has supposed to have even ended. :'( ...

“Brilliant property manager...”

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May 17,2022
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Alice
By: 'Lisa'
May 17,2022
0 people found
this helpful
I cannot rate Alice Amaral highly enough. As far as a property manager she has by far been the best I've dealt with. She is always responsive to my emails and her willingness to solve issues in a timely manner....
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“Excellent customer service...”

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May 11,2022
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Meghan
By: 'J'
May 11,2022
1 people found
this helpful
Over the last few years whenever I needed any help with maintenance issues Meghan Buchel at the Walthamstow office is always very friendly, professional & helpful....
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“Jade & Portico are the best....”

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Mar 21,2022
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By: 'Jasmine'
Mar 21,2022
1 people found
this helpful
Our agent was the outstanding Jade. She helped myself and my friend find the home of our dreams and has made two gals very, very happy. She put us first, listened to what we needed and made sure we felt looked after and top of ...
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“I had the luck to be helped by Jade from Port......”

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Mar 21,2022
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By: 'Lila Baumont'
Mar 21,2022
1 people found
this helpful
I had the luck to be helped by Jade from Portico, she was so efficient and understood our needs straight away. After 4 months of difficult searches we found the dream place at the second meeting with her. I would highly recommend to connect with Portico ...
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“Experience with this agency is too horrible t......”

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Mar 15,2022
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By: 'jo'
Mar 15,2022
0 people found
this helpful
Experience with this agency is too horrible to share. Save yourself the horrific drama. I wont waste energy on them. Doesnt worth it...
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“I had Jade Pope as a lettings agents and she ......”

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Mar 05,2022
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By: 'Josh'
Mar 05,2022
1 people found
this helpful
I had Jade Pope as a lettings agents and she was amazing throughout the process. Even when I called asking many questions she was polite, well informed and incredibly helpful. In dealing with lettings agents in the past 10 years Jade is the best that I ...
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“Daniel Cantle is the real estate advisor you want behind you, championing your property sale...”

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Feb 17,2022
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By: 'Maria'
Feb 17,2022
1 people found
this helpful
Daniel Cantle acts as an advisor and led me through a challenging process. I also worked with Alannah who was professional, friendly and listened to every aspect of the highlights of my property.I highly recommend working with Daniel and his team, even before making ...
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“Louis was great, was very proactive and respo......”

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Feb 03,2022
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Louis
By: 'Marc Mccouig'
Feb 03,2022
1 people found
this helpful
Louis was great, was very proactive and responsive throughout and helped us to push our move through before a tight deadline....
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“No Care For New Applicants...”

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Jan 27,2022
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By: 'Donald Craig'
Jan 27,2022
1 people found
this helpful
I booked a viewing with Jake Lamothe. However when I got to the property I was left waiting for over 20 minutes. I had to call in to the office to find out where he was and received no apology or indication of how long he ...
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“Very helpful, friendly & efficient front offi......”

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Jan 22,2022
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Holly
By: 'Laura'
Jan 22,2022
0 people found
this helpful
Very helpful, friendly & efficient front office sales staff. Never had any problems & questions always responded too relatively quickly....
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“Great service!...”

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Jan 21,2022
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Runy
By: 'Patricia'
Jan 21,2022
1 people found
this helpful
The service provided by Runy was amazing! He helped my boyfriend and I find our first home to rent together. He's very professional, addresses all of our questions and keeps communication very open and honest....
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“I have just rented a property via Christos at......”

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Jan 03,2022
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By: 'john b'
Jan 03,2022
3 people found
this helpful
I have just rented a property via Christos at Portico Chigwell & the complete service was 1st class thank you...
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“It was pleasure to deal with this letting age......”

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Dec 17,2021
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By: 'Zabit lukani'
Dec 17,2021
2 people found
this helpful
It was pleasure to deal with this letting agents very helpful and professional top performance. Well done all the checks done in a short time it took me one week to move in from the start ....
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“Daniel Cantle and his team at the Woodford E......”

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Nov 29,2021
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Bilal
By: 'Mr Happy Customer'
Nov 29,2021
2 people found
this helpful
Daniel Cantle and his team at the Woodford Essex Branch exceeded all my expectations by miles Dan in particular was very professional and was instrumental in selling a property for us quickly in Woodford Green Essex I explained I lived 200 miles away and my mother ...
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“I have been a landlady with Portico, Clapham ......”

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Nov 18,2021
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Andrew
By: 'SB'
Nov 18,2021
1 people found
this helpful
I have been a landlady with Portico, Clapham Common, for over ten years. I have had an excellent experience with the staff and services provided. They have been very professional, effective, efficient, knowledgeable and informative in keeping me abreast of the myriad of legislative changes ...
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“Dodgy agent...”

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Nov 15,2021
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By: 'Oguz'
Nov 15,2021
1 people found
this helpful
This agent is a group of crooks, they aske for bribery in the region of 10k to secure a house buying. Stay away from this dodgy firm...
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“All our dealings with Portico (Leyton) have b......”

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Oct 26,2021
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By: 'Peter Robert Winter & June Ann Winter'
Oct 26,2021
2 people found
this helpful
All our dealings with Portico (Leyton) have been excellent. We have found them very supportive in giving advice and dealing with all that needed to be done. Alice Amara has been exceptional in helping and advising us, any problems we have had she has sorted ...
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“Great customer service...”

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Oct 07,2021
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Sanyah
By: 'Nathan'
Oct 07,2021
1 people found
this helpful
Great customer service, very helpful and friendly staff. Did everything they could to get us into a new property on short notice within 2 weeks. Special thank you to Sanyah for all of her help....
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“Amazing, friendly Service! Was vey helpful an......”

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Sep 30,2021
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By: 'Jay'
Sep 30,2021
1 people found
this helpful
Amazing, friendly Service! Was vey helpful and helped us throughout whenever we needed it! So greatful to the team and would recommend anyone looking for a property to use Portico!...
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“A brilliant effort by Daniel and his team!...”

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Sep 22,2021
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By: 'Richard'
Sep 22,2021
1 people found
this helpful
Daniel and his team are excellent. Their efficiency and professionalism combined with their hard work in day to day monitoring of the recent sale of our house has been first rate. This is now the third time in five years that Portico at Woodford have ...
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“Great customer service from Portico sales team...”

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Aug 12,2021
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Rashad
By: 'Shona Marber'
Aug 12,2021
1 people found
this helpful
I had an excellent experience selling my property via Portico and would like to give my especial thanks to Rashad (Sales manager) and Carmen (sales progressor). Carmen was fantastic, always very prompt in replying to e mails and extremely proactive in keeping me updated. I ...
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“Flawless sales experience...”

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Jul 30,2021
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David
By: 'Lavan'
Jul 30,2021
2 people found
this helpful
Portico recently marketed and sold a property (on our behalf) in Woodford. From marketing to Sale, Daniel and the team delivered beyond expectation. There are a number of reasons as to why Portico stood out for me; 1. Marketing - Portico’s marketing of our property ...
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“Can only recommend...”

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Jul 30,2021
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Lauren
By: 'Kat'
Jul 30,2021
4 people found
this helpful
Lauren was great - super responsive, helpful and speedy. The entire process from arranging a viewing to signing the tenancy agreement only took a week. Top marks!...
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“Fulham flat...”

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Jul 24,2021
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Angus
By: 'Ollie'
Jul 24,2021
5 people found
this helpful
Portico have been really good with us in assisting our move in to our new flat in Fulham. Angus Mcanespie has been really helpful and responsive to any queries....
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“We found Lauren from Portico, she's been very......”

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Jul 18,2021
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Lauren
By: 'Sherry Shen'
Jul 18,2021
6 people found
this helpful
We found Lauren from Portico, she's been very helpful and professional, we are really happy with their services. Highly recommended....
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“Lauren was great throughout our process, she ......”

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Jul 14,2021
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Lauren
By: 'Sophie'
Jul 14,2021
5 people found
this helpful
Lauren was great throughout our process, she was responsive, informative and always cheerful which made our experience with Portico really positive!...
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“There aren't enough words to describe how mis......”

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Jul 14,2021
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By: 'Caroline'
Jul 14,2021
2 people found
this helpful
There aren't enough words to describe how miserable working with Portico in Fulham is. I could go on for MONTHS but I'll keep it short. (Also, note this is not even close to the extent of the issues we've had with them): Looking to rent, ...
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“The worst experience ever!!!...”

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Jul 14,2021
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By: 'SS'
Jul 14,2021
0 people found
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The worst experience ever!!! Please do not ever use this company as they really do not care about their tenants and they put lives at risk. I wish I had won the lottery so I had enough money to take them and the landlord to ...
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“Lauren has been a great estate agent. She con......”

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Jul 14,2021
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Lauren
By: 'Marie'
Jul 14,2021
5 people found
this helpful
Lauren has been a great estate agent. She considered our needs and took her time to answer all our questions....
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“Lauren and Portico make life easy!...”

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Jul 13,2021
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Lauren
By: 'Oliver S.'
Jul 13,2021
8 people found
this helpful
Lauren and Portico make life easy! We recently went through Lauren at Portico to find an apartment in Parsons Green and couldn't be happier with the service provided. Lauren could not have been more transparent, helpful and quick to respond throughout the entire process and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico

Regional Awards won by Portico

Individual Branch Awards

Woodford Green, IG8

London, E10

London, SW6



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